WasherFix Kenya is a trusted, professional appliance repair company specializing in the repair, servicing, and maintenance of washing machines and related laundry appliances throughout Nairobi and the wider Kenya region. Operating through its online platform, washingmachineservice.co.ke, the company has established itself as a go-to solution for households, landlords, property managers, laundromats, hotels, and institutions dealing with faulty or underperforming washing machines.
Founded with a simple mission — to keep Kenya's washing machines running efficiently and affordably — WasherFix Kenya combines technical expertise, genuine spare parts, and customer-first service to deliver lasting repair solutions. The company understands that a broken washing machine disrupts daily life, whether at home or in a commercial laundry operation, and responds with fast, dependable, and fairly priced services.
Our Mission
To provide prompt, professional, and affordable washing machine repair and maintenance services that extend appliance lifespan, save customers money, and deliver complete peace of mind.
Our Vision
To become Kenya's most trusted and widely recognized washing machine service brand, known for technical excellence, honesty, and unmatched customer care.
Our Core Values
- Integrity: Transparent pricing, honest diagnostics, and no hidden charges.
- Reliability: Fast response times and dependable workmanship on every job.
- Expertise: Continuously trained technicians skilled in all major washing machine brands and technologies.
- Customer Focus: Friendly, respectful service that puts the customer's needs first.
- Sustainability: Repair over replacement — reducing electronic waste and promoting responsible appliance ownership.
Services Offered
WasherFix Kenya provides a comprehensive range of washing machine services designed to cover every stage of an appliance's life cycle, from installation to repair and preventive care.
1. Washing Machine Repairs
The company diagnoses and repairs all common and complex washing machine faults, including:
- Machines that won't start or power on
- Drum not spinning or spinning erratically
- Failure to drain or fill with water
- Water leakage from the machine
- Excessive noise, vibration, or banging during cycles
- Faulty door locks and lid switches
- Broken belts, bearings, and shock absorbers
- Malfunctioning timers, control panels, and PCB boards
- Error codes on digital display models
- Machines that stop mid-cycle
2. Washer-Dryer and Dryer Repairs
For combined washer-dryer units and standalone dryers, WasherFix Kenya services heating elements, thermostats, fans, and drying cycles to restore full functionality.
3. Preventive Maintenance and Servicing
Routine maintenance helps prevent costly breakdowns. Services include thorough cleaning, descaling (especially important in hard-water areas of Kenya), inspection of hoses and electrical connections, lubrication of moving parts, and performance testing. Maintenance contracts are available for laundromats, apartments, hotels, hospitals, and schools that operate multiple machines.
4. Washing Machine Installation
Correct installation is critical to a machine's performance and safety. The company installs new machines, ensures proper leveling, correct water inlet and drainage connections, and safe electrical setup. Relocation services are also available for customers moving homes or offices.
5. Genuine Spare Parts Supply
WasherFix Kenya sources and supplies genuine and high-quality compatible spare parts, including drums, pumps, belts, bearings, door seals, inlet valves, timers, and control boards. Using quality parts ensures durability and protects customers from repeat failures caused by counterfeit components.
6. Commercial Laundry Equipment Service
For businesses operating laundromats, guest houses, hotels, hospitals, and boarding schools, the company offers scheduled servicing, emergency repairs, and equipment performance audits to minimize downtime and protect revenue.
Brands Covered
WasherFix Kenya's technicians are experienced in servicing all leading washing machine brands available in the Kenyan market, including:
Samsung, LG, Bosch, Whirlpool, Beko, Hisense, Ramtons, Von Hotpoint, Mika, Electrolux, Ariston, Candy, TCL, Bruhm, and others — covering front-load, top-load, twin-tub, and automatic models, both digital and manual.
Why Choose WasherFix Kenya?
Skilled and Vetted Technicians
Every technician is trained, experienced, and background-checked. The team stays up to date with the latest washing machine technologies, including inverter motors, smart/Wi-Fi-enabled machines, and modern electronic control systems.
Fast Response and Doorstep Service
WasherFix Kenya understands urgency. Customers in Nairobi benefit from same-day or next-day service in most cases, with technicians coming directly to homes, offices, or business premises. For clients outside Nairobi, the company coordinates service visits to major towns across Kenya.
Transparent and Affordable Pricing
Customers receive clear quotes after diagnosis — no surprises, no inflated charges. In many cases, repairing a machine costs a fraction of buying a new one, and WasherFix Kenya advises honestly when a repair is worthwhile and when replacement is the smarter option.
Warranty on Repairs
Workmanship and replacement parts are backed by a service warranty, giving customers confidence that problems, if they recur, will be resolved at no additional cost within the warranty period.
Genuine Parts Guarantee
The company prioritizes genuine or high-quality spare parts to ensure long-lasting repairs rather than quick fixes that fail within weeks.
Nationwide Coverage
Headquartered in Nairobi with the ability to serve clients across Kenya, WasherFix Kenya supports customers in major towns and collaborates with a growing network of technicians to extend reach countrywide.
Who We Serve
- Homeowners and tenants with household washing machines
- Landlords and property managers maintaining rental units and apartments
- Laundromats and dry cleaners relying on commercial machines
- Hotels, lodges, and resorts with in-house laundry operations
- Schools, colleges, hospitals, and hostels with high-volume laundry needs
- Appliance dealers and retailers needing installation and after-sales support for customers
Our Process
- Booking: Customers contact WasherFix Kenya via the website (washingmachineservice.co.ke), phone, WhatsApp, or email to describe the problem.
- Diagnosis: A technician visits the site, inspects the machine, and identifies the fault.
- Quotation: A clear, itemized quote is provided before any work begins — approval is required first.
- Repair/Service: The repair or maintenance is carried out professionally using quality parts.
- Testing: The machine is fully tested through complete wash cycles to confirm the fault is resolved.
- Warranty and Advice: Customers receive a service warranty, maintenance tips, and guidance on preventing future problems.
Customer Commitment
WasherFix Kenya believes every customer deserves honest service, fair pricing, and a machine that works. The company's growing base of repeat customers and referrals in Nairobi and beyond is a testament to its dedication to quality workmanship and customer satisfaction.
Contact Information
- Business Name: WasherFix Kenya
- Website: washingmachineservice.co.ke
- Service Areas: Nairobi and countrywide coverage across Kenya
- Booking: Available via website, phone, and WhatsApp
Whether your washing machine won't spin, leaks water, makes strange noises, or simply needs a professional service, WasherFix Kenya is ready to restore it quickly and affordably. Visit washingmachineservice.co.ke today to book a repair and experience reliable washing machine service you can trust