Bestcare Facilities Management Services is a premier facilities solutions provider dedicated to delivering exceptional cleaning, maintenance, and support services across Kenya. Headquartered at 1st Floor, Mpaka Plaza, Westlands, Nairobi, the company has built a strong reputation for reliability, professionalism, and excellence in every project it undertakes. With a customer-first philosophy, Bestcare Facilities Management Services continues to set the standard in Kenya's facilities management industry, serving residential, commercial, and institutional clients with equal commitment.
Our Story
Bestcare Facilities Management Services was founded on a simple but powerful vision: to provide every client with a cleaner, safer, and more functional environment through professional, dependable, and affordable services. What began as a modest cleaning operation has grown into a comprehensive facilities management company, expanding its portfolio to include specialized technical services, pest control, hygiene solutions, and property support services.
Over the years, the company has served hundreds of satisfied clients, including homeowners, landlords, corporate offices, hotels, schools, hospitals, warehouses, and industrial facilities. This growth has been driven by word-of-mouth referrals, repeat business, and a consistent dedication to quality that has made Bestcare a trusted household name in Nairobi and beyond.
Mission, Vision, and Core Values
Our Mission
To deliver superior facilities management services that enhance the comfort, health, safety, and productivity of our clients, while building long-term partnerships based on trust, integrity, and outstanding service delivery.
Our Vision
To be the leading and most trusted facilities management services company in Kenya and the wider East African region, recognized for innovation, professionalism, and customer satisfaction.
Our Core Values
- Integrity – We conduct our business with honesty, transparency, and accountability.
- Quality – We never compromise on standards; every task is completed to the highest professional level.
- Reliability – Our clients depend on us, and we honor that trust with consistent, punctual service.
- Professionalism – Our teams are trained, uniformed, and respectful in every interaction.
- Innovation – We embrace modern equipment, methods, and technologies to serve clients better.
- Customer Focus – Every service is tailored to meet the unique needs of each client.
Our Services
Bestcare Facilities Management Services offers a comprehensive range of solutions under one roof, making it convenient for clients to access multiple services from a single, trusted provider.
1. Cleaning Services
Our core offering includes residential cleaning, office cleaning, deep cleaning, post-construction cleaning, move-in/move-out cleaning, carpet and upholstery cleaning, sofa set cleaning, mattress cleaning, and floor polishing and buffing. Our trained crews use professional-grade equipment and eco-friendly cleaning agents to achieve spotless, hygienic results.
2. Pest Control Services
We provide effective pest management solutions for cockroaches, bedbugs, termites, rodents, ants, mosquitoes, and other pests. Our treatments are safe for families, pets, and the environment, and we offer both one-time treatments and scheduled preventive programs for homes and businesses.
3. Fumigation Services
For larger facilities such as warehouses, offices, schools, and food-processing premises, we deliver professional fumigation services that comply with health and safety regulations, ensuring pest-free environments and regulatory compliance.
4. Hygiene and Sanitation Solutions
Bestcare supplies and services hygiene products, including sanitary bins, air fresheners, hand sanitizers, soap dispensers, and feminine hygiene solutions for offices, commercial premises, and public facilities.
5. Facility Support and Technical Services
Our technical teams handle TV wall mounting, TV bracket installation, artwork and fixture hanging, minor repairs, and handyman services for residential and commercial properties.
6. Laundry and Garment Care
We offer professional laundry, dry cleaning, and garment care services, including pickup and delivery, serving busy professionals, families, and hospitality clients.
7. Gardening and Landscaping
Our gardening teams provide lawn maintenance, hedge trimming, flower garden care, and landscaping services that keep outdoor spaces beautiful and well-maintained.
8. Specialized Cleaning
We also offer specialized services such as solar panel cleaning, high-level window cleaning, water tank cleaning, and chimney cleaning, addressing the unique needs of modern properties.
Why Choose Bestcare Facilities Management Services?
Trained and Vetted Personnel
Every member of our staff undergoes thorough background checks, professional training, and continuous skills development. Our teams are uniformed, identified, and supervised to guarantee consistent quality.
Modern Equipment and Eco-Friendly Products
We invest in industry-grade cleaning machines, tools, and supplies. Wherever possible, we use environmentally friendly products that protect our clients' health and the planet.
Flexible Service Plans
We understand that every client has different needs. Whether you require a one-time deep clean, weekly cleaning, monthly pest control, or an annual facilities contract, we tailor a plan that fits your schedule and budget.
Transparent and Competitive Pricing
Our quotations are clear, detailed, and free of hidden charges. We believe in fair, honest pricing that delivers genuine value for money.
Responsive Customer Support
Our customer care team is readily available to answer questions, schedule services, and address concerns promptly. We value feedback and continuously improve based on client input.
Health, Safety, and Compliance
We adhere to strict health and safety standards, both for our staff and our clients. Our methods comply with relevant regulations, giving clients peace of mind.
Our Clientele
Bestcare Facilities Management Services proudly serves a diverse clientele, including:
- Residential homes, apartments, and gated communities
- Corporate offices and business premises
- Hotels, lodges, and serviced apartments
- Schools, colleges, and training institutions
- Hospitals, clinics, and medical facilities
- Retail shops, malls, and supermarkets
- Warehouses, factories, and industrial facilities
- Real estate agencies, landlords, and property managers
Our ability to serve such a wide range of sectors demonstrates our versatility, experience, and commitment to meeting any facilities management challenge.
Our Coverage Area
Based at 1st Floor, Mpaka Plaza, Westlands, Nairobi, Bestcare Facilities Management Services serves clients across Nairobi and its environs, including Westlands, Kilimani, Karen, Lavington, Runda, Muthaiga, South B, South C, Langata, and the wider Nairobi Metropolitan area. We also undertake projects in surrounding towns and counties, with teams ready to travel for large contracts and specialized assignments.
Quality Assurance
Quality is at the heart of everything we do. We implement rigorous quality control measures, including regular supervisory inspections, client satisfaction surveys, and service audits. Every completed job is reviewed to ensure it meets our high standards before we consider it done. If a client is not fully satisfied, we return and make it right—our satisfaction guarantee is a promise we keep.
Community and Environmental Responsibility
As a responsible corporate citizen, Bestcare Facilities Management Services is committed to sustainable practices. We minimize water and chemical usage, choose biodegradable products, and dispose of waste responsibly. We also invest in our employees' welfare, providing fair wages, training opportunities, and career growth, because we believe that well-supported staff deliver the best service.
Looking to the Future
Bestcare Facilities Management Services continues to grow, innovate, and expand its service offerings. Our roadmap includes adopting smarter technologies for scheduling and service tracking, expanding our regional footprint, and deepening our expertise in specialized cleaning and technical services. Our commitment remains unchanged: to be the facilities partner that clients can always rely on.
Contact Us
Experience the difference of working with a professional, trusted facilities management partner.
Bestcare Facilities Management Services
1st Floor, Mpaka Plaza, Westlands, Nairobi
Whether you need a one-time clean or a long-term facilities partnership, our team is ready to serve you. Get in touch today for a free consultation and quotation, and discover why hundreds of clients across Kenya trust Bestcare Facilities Management Services for all their cleaning, maintenance, and facility support needs.