Kenya Civil Aviation Authority (KCAA) Location and Contacts

The Kenya Civil Aviation Authority (KCAA) is the government agency responsible for regulating civil aviation, ensuring aviation safety and security, providing air navigation services, and overseeing the development of the aviation sector in Kenya. Established in 2002, KCAA plays a critical role in maintaining safe and efficient air transport operations across the country.

KCAA Headquarters Location

The KCAA headquarters is located at: Aviation House Jomo Kenyatta International Airport (JKIA) P.O. Box 30163 – 00100 Nairobi, Kenya The headquarters is situated within the JKIA complex in Embakasi, making it easily accessible to aviation stakeholders, airlines, pilots, aviation students, and members of the public seeking aviation-related services.

KCAA Contact Details

The following contact details are publicly available:

Contact Type	Details
Main Telephone	+254 709 725000
Telephone	+254 20 827470–75
Mobile	+254 728 606570
Email	info@kcaa.or.ke
Postal Address	P.O. Box 30163 – 00100, Nairobi
Website	KCAA Official Website

These contact channels can be used for inquiries regarding licensing, certification, aviation regulations, drone operations, training, consumer protection, air navigation services, and other aviation-related matters.

Working Hours

KCAA offices generally operate during standard government working hours:

Day	Hours
Monday	8:00 AM – 5:00 PM
Tuesday	8:00 AM – 5:00 PM
Wednesday	8:00 AM – 5:00 PM
Thursday	8:00 AM – 5:00 PM
Friday	8:00 AM – 5:00 PM
Saturday	Closed
Sunday	Closed

Visitors are encouraged to contact the authority in advance when seeking specialized services or appointments.

Services Offered by KCAA

KCAA provides a wide range of services to the aviation industry and the public, including:

Aircraft registration and certification
Pilot licensing and examinations
Air operator certification
Aviation safety oversight
Aviation security regulation
Air navigation services
Aerodrome certification and inspection
Drone and unmanned aircraft system (UAS) regulation
Consumer protection in aviation
Aviation training through the East African School of Aviation (EASA)

These functions support the authority's mandate of ensuring a safe, secure, efficient, and sustainable aviation system in Kenya.

How to Reach KCAA

The easiest way to reach KCAA is through its headquarters at JKIA. The location is well known within the airport complex and can be accessed via Airport North Road. Visitors arriving from Nairobi's central business district can use private vehicles, taxis, ride-hailing services, or public transport routes serving the airport area. For online inquiries, KCAA maintains an official contact portal where members of the public can submit questions, complaints, feedback, and service requests. The authority also provides information on licensing, aviation regulations, examinations, careers, and consumer protection through its official website. KCAA remains the primary aviation regulator in Kenya and serves airlines, aviation professionals, aviation students, drone operators, airport operators, and the traveling public through its headquarters at Aviation House, JKIA, Nairobi. The publicly available telephone numbers, email address, and postal address provide convenient channels for obtaining information and accessing the authority's services.

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