Equity Bank Location and Contacts in Marsabit County

Equity Bank is a prominent financial institution in Kenya, known for its extensive network and commitment to financial inclusion. In Marsabit County, Equity Bank operates a branch to serve the local population with accessible banking services. Below is a detailed overview of the Equity Bank branch in Marsabit County, including its location, contact details, and additional information to assist customers in accessing banking services.

Overview of Equity Bank in Marsabit County

Marsabit County, located in northern Kenya, is a region characterized by its vast landscapes and diverse communities. Equity Bank’s presence in this area supports financial inclusion by providing essential banking services to residents, businesses, and organizations. The Marsabit branch is strategically located to cater to the needs of the local population, offering services such as savings accounts, loans, mobile banking, and more. The branch is part of Equity Bank’s broader network, which includes over 211 branches across Kenya, with a focus on underserved regions like Marsabit.

For residents of Marsabit County, the Equity Bank branch serves as a critical access point for financial transactions, including deposits, withdrawals, and loan applications. The bank’s commitment to the region is further evidenced by its partnership with the International Finance Corporation (IFC) to support micro, small, and medium enterprises (MSMEs) in fragile counties, including Marsabit, through risk-sharing facilities.

Equity Bank Marsabit Branch Details

The Equity Bank Marsabit branch is centrally located in Marsabit town, making it accessible to both urban and rural customers. The branch is equipped to handle a wide range of banking needs, from personal banking to business accounts. Customers can also access Equity Bank’s digital platforms, such as the *247# USSD code and the 247247 M-PESA paybill number, for convenient mobile banking services.

Below is a table detailing the location and contact information for the Equity Bank branch in Marsabit County. The table is designed to be responsive, ensuring it displays well on both desktop and mobile devices.

Additional Contact Information

For general inquiries or support, Equity Bank provides multiple channels to reach their customer care team. Customers in Marsabit County can use the following contact options:

• Main Hotline: +254 763 000 000
• Social Media:
  • Facebook: Equity Bank Kenya
  • X (formerly Twitter): @KeEquityBank
  • LinkedIn: Equity Bank Limited
  • Instagram: @equitygroup

These contact points are useful for addressing issues such as transaction errors, loan inquiries, or account management. The bank’s active social media presence allows customers to send direct messages for quick responses.

Importance of Branch Codes

The Equity Bank branch code for Marsabit is 101, and the general bank code is 68. These codes are essential for various banking transactions, including:

• Bank Transfers: Ensures accurate routing of funds for both local and international transfers.
• Direct Deposits: Facilitates correct allocation of funds to the intended account.
• Loan Applications: Helps identify the branch handling a customer’s account.
• Customer Support: Speeds up issue resolution by pinpointing the account’s domiciled branch.

Using the correct branch code is critical to avoid delays or errors in transactions. For international transfers, Equity Bank’s SWIFT code, EQBLKENA, is required alongside the branch code.

Banking Services Offered

The Marsabit branch offers a comprehensive suite of services tailored to the needs of the local community. These include:

• Personal Banking: Savings accounts, current accounts, and fixed deposit accounts.
• Loans: Personal loans, business loans, and microfinance options for small enterprises.
• Digital Banking: Access to Equity Bank’s mobile banking platform via the *247# USSD code and the 247247 M-PESA paybill number.
• Agency Banking: Partnerships with local agents to provide additional access points for cash transactions.
• MSME Support: Through the IFC partnership, the branch supports small businesses in Marsabit with tailored lending facilities.

The branch also facilitates payroll processing and bulk payments for businesses, ensuring efficient financial operations for local employers.

Accessibility and Operating Hours

The Marsabit branch is designed to be accessible to all customers, with operating hours that accommodate both weekday and weekend banking needs. The branch is closed on Sundays and public holidays, but customers can use digital banking services 24/7 for uninterrupted access to their accounts.

For those in remote areas of Marsabit County, Equity Bank’s agency banking model extends services through authorized agents, reducing the need to travel to the main branch. ATMs co-located with the branch provide additional convenience for cash withdrawals and balance inquiries.

Security and Customer Support

Equity Bank places a strong emphasis on security, particularly in light of past controversies involving cyber fraud with ATM cards and mobile banking platforms. The Marsabit branch adheres to strict security protocols to protect customer funds. Customers are encouraged to report any suspicious activity immediately via the main hotline or social media channels.

For personalized support, the branch staff is trained to assist with account-related queries, loan applications, and transaction issues. The bank’s customer-centric approach ensures that residents of Marsabit County receive prompt and reliable service.

Community Impact

Equity Bank’s presence in Marsabit County goes beyond banking services. The bank’s risk-sharing facility with the IFC targets underserved regions, including Marsabit, to promote financial inclusion. This initiative supports local entrepreneurs and small businesses, fostering economic growth in the region. By providing accessible financial tools, Equity Bank contributes to the development of Marsabit’s economy, empowering individuals and businesses alike.

Additional Notes

Customers are advised to verify branch details and operating hours directly with Equity Bank, as changes may occur due to unforeseen circumstances. The official Equity Bank website (www.equitygroupholdings.com) provides up-to-date information on services and branch operations. For specific inquiries, contacting the Marsabit branch directly via the provided phone number is recommended.

This article is published by nairobionline.com, a platform dedicated to providing accurate and reliable information about services in Kenya. For more details on banking and financial services, visit the official Equity Bank website or contact their customer care team.