Boreholes are a lifeline for many homes, businesses, and institutions across Nairobi. With the city's unreliable municipal water supply, thousands of residents depend on borehole water for daily use. However, a borehole is only as good as its pump. When a submersible pump fails, the entire water supply grinds to a halt, making professional repair services essential. Finding a reliable, skilled, and affordable pump repair company in Nairobi can be challenging, so we have compiled a list of the top 5 firms that provide borehole water pump repair in Nairobi, Kenya.
Summary Table
| No. | Company Name | Location/Address | Contact | Key Services |
|---|---|---|---|---|
| 1 | Davis & Shirtliff (Dayliff) | Elephant, Industrial Area, Nairobi | +254 718 401 551 | Pump repair, spares, solar pumping |
| 2 | Nairobi Borehole Water Pump Repair Experts | Lusaka Road, Industrial Area, Nairobi | +254 720 939 023 | Pump repair, borehole maintenance |
| 3 | Pedrollo Kenya Water Pumps & Repair | Mombasa Road, Nairobi | +254 733 616 628 | Pump repairs, installation, spares |
| 4 | Watermark Technologies Ltd | Kihara Road, Industrial Area, Nairobi | +254 720 701 244 | Pump repair, control panels, water treatment |
| 5 | Eframo Water & Energy Ltd | Nairobi CBD – Chancery Building, Valley Road | +254 720 534 581 | Borehole pump repair, drilling consultancy |
Note: Contact details and addresses may change over time. It is advisable to confirm current information before engaging any firm.
1. Davis & Shirtliff (Dayliff)
Davis & Shirtliff is arguably the most established water and energy solutions company in East Africa. Founded in 1946, the firm has built a reputation as the leading supplier and service provider of water pumps in Kenya, including the popular Dayliff brand of submersible borehole pumps. Their service centres across Nairobi handle pump diagnostics, impeller and motor rewinding, cable replacement, and full pump overhauls. They also stock genuine spare parts, which reduces turnaround time significantly. Beyond repairs, Davis & Shirtliff offers pump performance testing, borehole surveys, and solar-powered pumping upgrades, making them a one-stop shop for borehole owners. Their nationwide branch network means you get consistent, professional service whether your borehole is in Karen, Ruaka, Kitengela, or Juja.
2. Nairobi Borehole Water Pump Repair Experts
This is a specialist firm focused purely on borehole pump repairs and maintenance, which gives them a practical edge in diagnosing common field problems quickly. Based on Lusaka Road in the Industrial Area, their technicians handle submersible pump removal, pump motor rewinding, control panel and switchgear repairs, dry-run protection installation, and borehole flushing. They are known for rapid response times across Nairobi and its environs, including Ngong, Rongai, Kiambu, Athi River, and Thika Road corridors. Their engineers also offer advice on pump sizing and replacement, helping clients avoid the costly mistake of installing under- or over-rated pumps. For households and institutions seeking affordable, dedicated borehole specialists, this firm is a strong choice.
3. Pedrollo Kenya Water Pumps & Repair
Pedrollo is an Italian pump brand widely used in Kenya, and this firm specializes in the sale, servicing, and repair of Pedrollo and other European pump brands. Located along Mombasa Road, they cater to borehole owners, gated communities, hotels, and industrial clients. Their services include submersible pump rewinding, impeller replacement, seal kit replacement, and pressure switch repairs. What sets them apart is their deep familiarity with specific pump brands, meaning they can source genuine parts quickly and restore pumps to factory specifications. They also stock spare parts for Grundfos, DAB, Lowara, and Lorentz pumps, making them ideal for owners of imported pump systems that generic repair shops may struggle with.
4. Watermark Technologies Ltd
Watermark Technologies is a well-regarded water engineering company based in the Industrial Area of Nairobi. While they are known for water treatment and irrigation systems, their pump repair division is highly competent, handling both submersible borehole pumps and surface booster pumps. Their technicians are skilled in repairing control panels, variable frequency drives (VFDs), and low-level protection systems — components that frequently cause borehole pump failures. Watermark also provides preventive maintenance contracts, which help borehole owners avoid sudden breakdowns through regular servicing, water level monitoring, and pump performance checks. Their holistic approach, combining pump repair with water quality testing and treatment, makes them a favourite for schools, hospitals, and apartment complexes.
5. Eframo Water & Energy Ltd
Eframo Water & Energy is a Nairobi-based firm offering a full range of borehole services, from drilling consultancy to pump installation and repair. Operating from the Chancery Building on Valley Road in the CBD, they are easily accessible to clients across the city. Their repair services cover submersible pump removal and refitting, motor rewinding, borehole camera inspection to identify obstructions or casing damage, and pump reinstallation. They also handle electrical work associated with boreholes, including wiring, earthing, and control panel upgrades. Eframo's strength lies in comprehensive diagnostics — rather than simply replacing pumps, they investigate the root cause of failure, whether it is sediment ingress, voltage fluctuations, or pump ageing, saving clients money in the long run.
Why Professional Borehole Pump Repair Matters
Borehole pumps operate hundreds of metres underground, and removing them is labour-intensive and costly. Attempting DIY fixes often worsens the problem or damages the borehole casing. Professional firms bring:
- Accurate diagnosis — distinguishing between electrical faults, pump mechanical failure, and well-related problems.
- Genuine spare parts — ensuring repairs last rather than failing within weeks.
- Safety compliance — proper handling of electrical components and heavy lifting equipment.
- Warranty protection — many firms guarantee their repair work for a period.
Tips for Choosing a Repair Firm in Nairobi
- Check experience — ask how many borehole pumps they service annually.
- Request a site assessment — reputable firms inspect before quoting.
- Compare quotes — get at least three estimates for removal, repair, and reinstallation.
- Ask about warranties — good firms stand behind their repairs.
- Consider preventive maintenance contracts — they are cheaper than emergency repairs.
A failed borehole pump doesn't have to mean weeks without water. These five firms — Davis & Shirtliff, Nairobi Borehole Water Pump Repair Experts, Pedrollo Kenya, Watermark Technologies, and Eframo Water & Energy — represent the best borehole pump repair services Nairobi has to offer, combining technical expertise, genuine parts, and reliable customer service. Whether you manage a residential borehole in Runda or a commercial water point in Athi River, engaging one of these firms will restore your water supply quickly and professionally.
Disclaimer: This article is for general information. Verify addresses, phone numbers, and service offerings directly with each company before making a hiring decision.