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Nairobi County

Appliance Repair in Nairobi

A washing machine that won't spin, a fridge that's stopped cooling, a cooker with a faulty ignition — this guide covers what to expect from a repair visit, what it costs, and how to get matched with a vetted technician near you.

  • Same-day visits available across Nairobi County
  • Genuine or OEM-equivalent parts, with a written warranty
  • Washing machines, fridges, cookers, TVs, microwaves & more
  • Transparent, upfront pricing before any work begins
Call 0720 500 058 WhatsApp Us
VisitsSame-day
Warranty30–90 days
QuoteUpfront
Same-day appliance repair across Nairobi County, backed by a 30 to 90 day warranty and an upfront quote

Appliances Covered:

On This Page:

The Basics

What a Repair Visit Actually Involves

Most household breakdowns are more minor than they look. A technician's first job is diagnosis — working out whether you're dealing with a blocked filter, a worn belt, or something that genuinely needs a new part, before any work or cost is agreed.

  • 1. On-Site Diagnosis

    A technician inspects the unit, tests it, and identifies the fault before quoting — so you know what's actually wrong before agreeing to anything.

  • 2. A Written Quote

    You get a clear price for parts and labour before work starts. This is the single biggest protection you have as a customer.

  • 3. Repair & Warranty

    The fault is fixed using genuine or OEM-equivalent parts, and the work is backed by a 30–90 day warranty on parts and labour.

“Most 'breakdowns' seen in Nairobi homes are minor — a blocked filter, a worn belt, a tripped thermostat — and cost a fraction of a replacement to fix when caught early.”

— Nairobi Online

Coverage

Appliances We Cover

From a washer that won't drain to a fridge running warm, here's what's typically covered and the faults each one tends to bring.

  • Washing machine servicing in Nairobi

    Washing Machines

    Drum bearing failure, drainage blockages, motor faults, door seal leaks, control board issues and spin cycle problems, across front and top loaders.

    Learn more →
  • Fridge and freezer servicing in Nairobi

    Fridges & Freezers

    Compressor failure, refrigerant leaks and recharging, thermostat faults, ice maker issues and water dispenser problems, including commercial cold rooms.

    Learn more →
  • Cooker and oven servicing in Nairobi

    Cookers & Ovens

    Burner ignition faults, thermostat calibration, heating element replacement, door seals and control panel issues, gas or electric, all brands.

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  • Television servicing in Nairobi

    Televisions

    Screen damage, backlight failure, power supply faults, HDMI issues and motherboard problems on LCD, LED, OLED and smart TVs.

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  • Microwave servicing in Nairobi

    Microwaves

    Magnetron replacement, turntable motor failure, door switch faults, and control panel or power supply issues, countertop and built-in.

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  • Dishwasher and dryer servicing in Nairobi

    Dishwashers & Dryers

    Drainage faults, heating elements, spray arm blockages and door latch problems, plus water dispensers and most other household electricals.

    Learn more →

Get a Technician Out Today

Same-day visits are available across Nairobi. Call now and we'll book a vetted technician.

Call 0720 500 058 WhatsApp Us

Why It Matters

Why Book a Professional Rather Than DIY

Four reasons a certified technician usually beats a DIY fix or an early replacement.

  • Same-Day Turnaround

    Most faults are diagnosed and fixed in one visit, minimising the time you're without a working appliance.

  • Genuine Parts & Warranty

    Parts are manufacturer-grade or OEM-equivalent, with 30–90 days of warranty backing the work.

  • All Major Brands

    Samsung, LG, Bosch, Hotpoint, Whirlpool, Ramtons, Hisense and more, across every common household appliance.

  • Cheaper Than Replacing

    A repair typically costs 20–50% of a replacement's price, extending the appliance's life and cutting waste.

Pricing

What It Typically Costs

Indicative 2026 Nairobi market rates by appliance and fault severity. Actual pricing depends on the model, part availability and fault complexity — always get a written quote before work begins.

ApplianceTypical FaultCost RangeUsual Time
Washing MachineBelt, filter, drainageKSh 1,500 – 6,5001–4 hrs
Fridge / FreezerThermostat to compressorKSh 2,000 – 8,0001 hr – 2 days
Cooker / OvenIgnition, heating elementKSh 1,500 – 5,2001–3 hrs
TelevisionPower supply, backlightKSh 2,300 – 7,2001 hr – 2 days
MicrowaveMagnetron, door switchKSh 1,200 – 3,5001–2 hrs
Dishwasher / DryerDrainage, heating elementKSh 1,800 – 6,0001–3 hrs

* A diagnostic fee of KSh 500–1,000 usually applies and is commonly waived once you proceed with the repair.

Get a Quick Estimate

Fault severity

Indicative only. Final pricing is confirmed on-site. Call 0720 500 058 for an exact quote.

Common Questions

Frequently Asked Questions

Everything worth knowing before you book.

  • How much does it cost?

    Most jobs fall between KSh 1,500 and KSh 8,000 depending on the appliance and fault. A blocked filter or worn belt is usually KSh 1,500–3,000, while a compressor or motor replacement runs KSh 4,000–8,000. A diagnostic fee of KSh 500–1,000 usually applies and is often waived once you proceed.

  • Do technicians come to my home?

    Yes. Home visits are standard for washing machines, fridges and cookers. Small items like microwaves can sometimes be dropped at a workshop instead. A call-out fee may apply depending on your location.

  • How long does a repair take?

    Common faults are usually fixed in one to four hours. Repairs needing an ordered part can take one to three days. Same-day visits are widely available if you book early in the day.

  • Is the work covered by a warranty?

    A reputable technician will offer 30 to 90 days of warranty on parts and labour. Ask for this in writing before work begins.

  • Should I repair or replace it?

    Repair if the cost is under half the price of a new unit and the appliance is less than half way through its expected lifespan. Replacement usually makes more sense past ten years old, or if it needs frequent call-outs.

  • What appliances are covered?

    Washing machines, fridges, freezers, cookers, ovens, microwaves, dishwashers, dryers, televisions, water dispensers and most other household electricals.

  • What payment methods work?

    M-Pesa, cash, bank transfer and card are all commonly accepted. A deposit may be requested for an expensive part before it's ordered.

  • Which areas are covered?

    Coverage typically spans the CBD, Westlands, Kilimani, Lavington, Karen, Runda, Gigiri, Kileleshwa, Parklands, Upper Hill, South B, South C, Eastleigh, Kasarani, Embakasi, Rongai and Ngong Road.

Get Matched

Vetted Technicians Near You

Nairobi Online checks technical proficiency, brand coverage, spare-part quality and warranty terms before a technician is listed here.

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Read More

Guides & Related Reading

More on appliance care, brands and Nairobi-specific service areas.

Book a Repair or List Your Business

Call for a free consultation, or get your repair business listed in front of Nairobi customers searching right now.

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