When an illness or injury needs immediate medical attention but is not necessarily life-threatening, knowing where to find dependable urgent care clinics in Nairobi can save valuable time. Unlike routine outpatient visits, urgent care is about fast access to a doctor for conditions such as infections, fractures, burns, or sudden severe pain. This guide brings together some of the most established emergency and urgent-care providers in the city, most of which operate as accident and emergency departments within larger hospitals, along with their services, coverage areas, and verified contact details. Knowing these numbers in advance, rather than searching for them during an emergency, can make a real difference in how quickly you receive care.
Quick Reference Table
| # | Clinic/Provider | Location | Coverage Focus |
|---|---|---|---|
| 1 | Casualty & A&E Centre – The Nairobi Hospital | Upper Hill, Nairobi | 24/7 emergency and urgent care |
| 2 | Accident & Emergency – MP Shah Hospital | Westlands, Nairobi | 24/7 emergency and urgent care |
| 3 | Accident & Emergency – Aga Khan University Hospital | Parklands, Nairobi | 24/7 emergency and urgent care |
| 4 | Accident & Emergency – The Mater Hospital | South B, Nairobi | 24/7 emergency and urgent care |
| 5 | Avenue Healthcare | Multiple Nairobi locations | Urgent outpatient & emergency care |
| 6 | The Nairobi West Hospital | Nairobi CBD (Gandhi Avenue) | Urgent outpatient & emergency care |
| 7 | Karen Surgery (Emergency Line) | Karen/Langata, Nairobi | Urgent GP-level care & referral |
A closer look at each of these urgent care clinics in Nairobi follows below.
1. Casualty & Accident and Emergency Centre – The Nairobi Hospital
The Nairobi Hospital's Casualty Accident & Emergency Centre is one of the busiest and most established urgent care clinics in Nairobi, handling trauma, acute illness, and emergency admissions around the clock. As part of a full-service referral hospital, patients admitted through casualty have direct access to specialist departments, radiology, and surgical theatres if their condition requires further treatment beyond initial stabilisation.
- Address: Argwings Kodhek Road, P.O. Box 30026 G.P.O 00100, Nairobi, Kenya
- Email: hosp@nbihosp.org
- Phone Number: +254 703 082 000
- Website: thenairobihosp.org
2. Accident & Emergency – MP Shah Hospital
MP Shah Hospital's Accident & Emergency Centre provides round-the-clock urgent medical care and serves as the primary entry point for critical and urgent cases at this long-established Westlands hospital. As one of the more accessible emergency care options for patients in the Westlands and Parklands area, the A&E department is backed by the hospital's broader capacity, including dedicated critical care beds and specialist clinics.
- Address: Shivachi Road, Westlands, Nairobi, Kenya
- Email: Not publicly listed
- Phone Number: +254 707 044115 (Emergency) / +254 111 000600 (General enquiries)
- Website: mpshahhosp.org
3. Accident & Emergency – Aga Khan University Hospital, Nairobi
Aga Khan University Hospital operates separate adult and paediatric casualty departments, making it one of the more comprehensive emergency care providers for families with children who may need urgent attention. The hospital's JCI-accredited main campus supports its emergency department with a full range of diagnostic and specialist services for complex or serious cases.
- Address: 3rd Parklands Avenue, Limuru Road, Nairobi, Kenya
- Email: contact-us@aku.edu
- Phone Number: +254 20 366 2025 (Adult Casualty) / +254 20 366 2031 (Paediatric Casualty)
- Website: hospitals.aku.edu/nairobi
4. Accident & Emergency – The Mater Hospital
The Mater Hospital's Accident and Emergency department is a long-standing part of Nairobi's urgent care landscape, supported by the hospital's call centre for quick triage guidance. It stands out among urgent care clinics in Nairobi for its South B location and its integration with a wide range of specialist consultant clinics, meaning patients who arrive through emergency can be efficiently referred onward if needed.
- Address: Dunga Road, South B, Nairobi, Kenya
- Email: inform@materkenya.com
- Phone Number: +254 719 073051 (Accident & Emergency) / +254 719 073000
- Website: materkenya.com
5. Avenue Healthcare
Avenue Healthcare's hospital branches, including its Parklands facility, offer urgent outpatient and emergency services alongside their broader clinic network, giving patients across several parts of Nairobi access to prompt care for conditions that need same-day attention but may not require a full hospital admission. This makes the group a flexible entry among urgent care clinics in Nairobi for households who already use Avenue's outpatient clinics for routine care.
- Address: First Parklands Avenue, Nairobi, Kenya
- Email: services@avenuehealthcare.com
- Phone Number: +254 711 060101 / +254 711 060158
- Website: avenuehealthcare.com
6. The Nairobi West Hospital
The Nairobi West Hospital, located centrally on Gandhi Avenue, offers urgent outpatient and emergency services alongside specialised departments in cardiac and orthopaedic care. Its central CBD location makes it one of the more convenient emergency-care options for people working or living close to the city centre who need fast access to a doctor.
- Address: Gandhi Avenue, Nairobi, Kenya
- Email: enquiry@nairobiwesthospital.com
- Phone Number: +254 730 600000 / +254 110 222666
- Website: nairobiwesthospital.com
7. Karen Surgery (Emergency Line)
Karen Surgery maintains a dedicated emergency phone line in addition to its routine walk-in and appointment services, giving the Karen and Langata community a first point of contact for urgent concerns before deciding whether a hospital visit is necessary. While not a full emergency department, it functions as a valuable triage point among urgent care clinics in Nairobi for patients who already have an established relationship with the practice.
- Address: Karen/Langata area, Nairobi, Kenya
- Email: Available on request via phone
- Phone Number: +254 724 840246 (Emergencies only) / +254 733 642246 (General line)
- Website: karensurgery.com
When to Choose Urgent Care Over an Ambulance
While the urgent care clinics in Nairobi listed above can handle a wide range of acute conditions, anything involving loss of consciousness, severe bleeding, chest pain, or difficulty breathing should be treated as a medical emergency requiring an ambulance rather than a walk-in or drive-in visit. Keep a note of your nearest hospital's emergency line, and don't hesitate to call ahead so the team can prepare for your arrival.