Victoria Commercial Bank PLC Branches in Kenya

Victoria Commercial Bank PLC Branches in Kenya, their Locations and Contacts

Head Office Branch

DetailsInformation
Location/AddressMezzanine Floor, Victoria Towers, Kilimanjaro Road, Upper Hill, Nairobi
Phone Contact+254 709 876 100
General Inquiry+254 709 876 000
Emailinfo@victoriabank.co.ke
Opening HoursMonday – Friday: 9:00 AM – 5:00 PM
Saturday Hours9:00 AM – 1:00 PM
Sunday/HolidaysClosed
Postal AddressP.O. Box 41114-00100, Nairobi, Kenya

The head office branch strategically operates from Victoria Towers in Nairobi’s Upper Hill district, serving as the primary hub for corporate headquarters operations and major financial institution services. This flagship branch offers comprehensive financial services including corporate banking, investment solutions, treasury services, and executive advisory services for high-net-worth individuals and corporate clients.

Westlands Branch

DetailsInformation
Location/AddressThe Promenade, 1st Floor, General Mathenge Road, Westlands, Nairobi
Phone Contact+254 709 876 200
Branch Manager Line+254 709 876 201
Emailwestlands@victoriabank.co.ke
Opening HoursMonday – Friday: 9:00 AM – 5:00 PM
Saturday Hours9:00 AM – 1:00 PM
Sunday/HolidaysClosed
ServicesCorporate Banking, Personal Banking, Trade Finance

Located in Nairobi’s affluent Westlands area, this branch serves as a key business and commercial banking center. The Westlands branch caters primarily to business clients, high-net-worth individuals, and professionals seeking premium banking services. The branch is positioned within The Promenade building, providing convenient access to clients in the busy Westlands commercial district.

Industrial Area Branch

DetailsInformation
Location/Address3rd Floor, Lunga Lunga Square Mall, Lunga Lunga Road, Industrial Area, Nairobi
Phone Contact+254 709 876 300
Trade Finance Desk+254 709 876 301
Emailindustrialarea@victoriabank.co.ke
Opening HoursMonday – Friday: 8:30 AM – 5:30 PM
Saturday Hours9:00 AM – 2:00 PM
Sunday/HolidaysClosed
Specialized ServicesManufacturing Finance, Import/Export Services

Victoria Commercial Bank’s Industrial Area branch operates from the heart of Nairobi’s industrial zone, specifically serving the banking needs of manufacturers, importers, exporters, and various industrial enterprises. This branch offers specialized banking solutions tailored to meet the unique demands of industrial businesses, including working capital financing, trade finance facilities, and foreign exchange services.

Ruaraka Branch

DetailsInformation
Location/Address4th Floor, Abacus House, Baba Dogo Road, Ruaraka, Nairobi
Phone Contact+254 709 876 400
Business Banking+254 709 876 401
Emailruaraka@victoriabank.co.ke
Opening HoursMonday – Friday: 9:00 AM – 5:00 PM
Saturday Hours9:00 AM – 1:00 PM
Sunday/HolidaysClosed
Focus AreaSME Banking, Corporate Accounts

The Ruaraka branch is strategically positioned to serve businesses operating in the industrial zones of Baba Dogo and surrounding areas. This branch provides a comprehensive range of services including corporate accounts management, business loans, investment advisory services, and specialized financing solutions for small and medium enterprises operating in the industrial corridor.

Two Rivers Branch

DetailsInformation
Location/Address7th Floor, Victoria at Two Rivers Development, Limuru Road, Nairobi
Phone Contact+254 709 876 500
Wealth Management+254 709 876 501
Emailtworivers@victoriabank.co.ke
Opening HoursMonday – Friday: 9:00 AM – 5:00 PM
Saturday Hours9:00 AM – 2:00 PM
Sunday/HolidaysClosed
Premium ServicesWealth Management, Investment Banking

Situated within the Two Rivers Development, one of Nairobi’s largest and most prestigious commercial and residential complexes, this branch caters to the growing urban population and businesses along the Limuru Road corridor. The branch specializes in providing personalized banking services, sophisticated investment opportunities, and comprehensive wealth management solutions for affluent clients.

Mombasa Branch

DetailsInformation
Location/AddressNyali Centre, 5th Floor, Links Road, Nyali, Mombasa
Phone Contact+254 709 876 600
Trade Finance Unit+254 709 876 601
Emailmombasa@victoriabank.co.ke
Opening HoursMonday – Friday: 9:00 AM – 5:00 PM
Saturday Hours9:00 AM – 1:00 PM
Sunday/HolidaysClosed
Specialized ServicesInternational Trade Finance, Port Services

The Mombasa branch operates from the coastal city’s modern Nyali Centre, strategically positioned to serve the banking needs of businesses and individuals in Kenya’s coastal region. This branch is exceptionally well-placed to handle international trade finance, particularly for businesses engaged in import and export activities, leveraging Mombasa’s strategic importance as East Africa’s premier port city.

Digital Banking Services

Service TypeContact Information
Online Banking Support+254 709 876 999
Mobile Banking Helpline+254 709 876 998
Technical Supportdigital@victoriabank.co.ke
Available Hours24/7 Technical Support
ServicesAccount Management, Transfers, Bill Payments

Treasury Services

ServiceContact Details
Treasury Dealing Room+254 709 876 151
Foreign Exchange+254 709 876 152
Money Market+254 709 876 148
Corporate Treasury+254 709 876 126
Emailtreasury@vicbank.com
Operating HoursMonday – Friday: 8:00 AM – 6:00 PM

Customer Service Center

Contact TypeInformation
Main Customer Care+254 709 876 777
Complaints Desk+254 709 876 778
Account Opening+254 709 876 779
Loan Inquiries+254 709 876 780
Email Supportcustomercare@victoriabank.co.ke
Websitewww.victoriabank.co.ke
Operating HoursMonday – Friday: 8:00 AM – 6:00 PM
Saturday Support9:00 AM – 2:00 PM

Victoria Commercial Bank PLC operates with a focused strategy of providing premium banking services through its strategically located branch network across Kenya. Each branch is equipped with modern banking technology and staffed by experienced banking professionals committed to delivering personalized financial solutions. The bank’s commitment to excellence in customer service, combined with its strong capital base and regulatory compliance, positions it as a preferred banking partner for corporate clients and high-net-worth individuals seeking sophisticated financial services.

The bank’s branch network spans key commercial and industrial areas, ensuring accessibility for businesses operating in various sectors of Kenya’s economy. From the corporate hub of Upper Hill to the industrial zones of Ruaraka and the coastal commercial center of Mombasa, Victoria Commercial Bank maintains a presence where businesses and affluent individuals require premium banking services.

All branches are equipped with modern security systems, comfortable client areas, and dedicated relationship managers who work closely with clients to understand their unique financial needs and provide customized banking solutions. The bank’s emphasis on building long-term relationships rather than transactional interactions sets it apart in Kenya’s competitive banking landscape.

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