Victoria Commercial Bank Locations and Contacts in Nairobi

List of Victoria Commercial Bank Locations and Contacts in Nairobi County

Victoria Commercial Bank (VCB) is a prominent private bank in Kenya, licensed by the Central Bank of Kenya, offering tailored financial solutions to corporate clients, high-net-worth individuals, and their employees. Established in 1987 as a non-bank financial institution, VCB transitioned into a fully-fledged commercial bank in 1996. With its headquarters in Nairobi’s Upper Hill, the bank maintains a strong presence in Nairobi County, serving businesses and individuals through strategically located branches. This article provides a comprehensive list of Victoria Commercial Bank locations and contacts in Nairobi County, detailing their addresses, contact information, and services offered, ensuring clients can easily access personalized banking solutions.


"Victoria Commercial Bank is recognized for its customer-centric approach, maintaining a default-free loan record for over a decade until 2017." – Business Radar, 2024


Overview of Victoria Commercial Bank in Nairobi

Victoria Commercial Bank operates five branches within Nairobi County, each positioned in key commercial and industrial hubs to cater to diverse client needs. The bank specializes in corporate banking, investment solutions, private banking, and personal banking services for employees of corporate clients. With a focus on innovation and relationship banking, VCB ensures seamless financial transactions through its branch network, digital platforms, and dedicated call center. Below is a detailed list of all VCB branches in Nairobi County, including their locations, contact details, and operational focus.

Victoria Commercial Bank Branches in Nairobi County

1. Upper Hill Branch (Head Office)

  • Location: Mezzanine Floor, Victoria Towers, Kilimanjaro Avenue, Upper Hill, Nairobi
  • Phone: +254 709 876 100, +254 733 207 499, +254 721 328 183
  • Email: upperhill@vicbank.com
  • Business Hours: Monday–Friday: 8:30 AM–3:00 PM
  • Description: Located in Nairobi’s Upper Hill, a hub for corporate headquarters and financial institutions, the head office serves as the central hub for VCB’s operations. It offers comprehensive services, including corporate banking, investment advisory, and credit facilities like VCB Visa Gold and Signature credit cards. The branch is ideal for businesses and high-net-worth individuals seeking premium financial solutions.

2. Westlands Branch

  • Location: 1st Floor, The Promenade, General Mathenge Road, Westlands, Nairobi
  • Phone: +254 709 876 200, +254 787 681 957, +254 20 444 1955
  • Email: westlands@vicbank.com
  • Business Hours: Monday–Friday: 9:00 AM–3:30 PM; Saturday: 9:30 AM–12:30 PM
  • Description: Situated in the affluent Westlands area, a vibrant commercial center, this branch caters to professionals, businesses, and high-net-worth clients. It provides tailored banking services, including corporate accounts, loans, and wealth management, ensuring convenience for clients in this bustling business district.

3. Lunga Lunga Square Branch

  • Location: 3rd Floor, Lunga Lunga Square, Lunga Lunga Road, Industrial Area, Nairobi
  • Phone: +254 709 876 300, +254 731 554 436, +254 702 295 452
  • Email: lungalunga@vicbank.com
  • Business Hours: Monday–Friday: 8:30 AM–3:30 PM; Saturday: 9:00 AM–12:30 PM
  • Description: Positioned in Nairobi’s Industrial Area, this branch serves manufacturers, importers, exporters, and other industrial enterprises. It offers specialized banking solutions, such as trade financing and corporate accounts, tailored to the needs of businesses in this industrial zone.

4. Ruaraka Branch

  • Location: 4th Floor, Abacus House, Abacus Complex, Baba Dogo Road, Ruaraka, Nairobi
  • Phone: +254 709 876 400
  • Email: ruaraka@vicbank.com
  • Business Hours: Monday–Friday: 8:30 AM–3:30 PM
  • Description: Located in Ruaraka, a key industrial zone, this branch supports businesses in Baba Dogo and surrounding areas. It provides services like corporate loans, investment advice, and account management, catering to the financial needs of industrial and commercial clients.

5. Two Rivers Branch

  • Location: 7th Floor, Victoria at Two Rivers, Limuru Road, Nairobi
  • Phone: +254 709 876 500
  • Email: tworivers@vicbank.com
  • Business Hours: Monday–Friday: 8:30 AM–3:30 PM
  • Description: Situated within the Two Rivers Development, a major commercial and residential complex, this branch serves the growing urban population and businesses along Limuru Road. It offers a range of services, including personal banking, corporate accounts, and investment solutions, ideal for clients in this upscale area.

"Victoria Commercial Bank’s strategic branch locations in Nairobi ensure accessibility for both corporate and individual clients, enhancing financial inclusion." – Nyongesa Sande, 2024


General Contact Information

For inquiries or assistance, clients can contact Victoria Commercial Bank through its centralized channels:

The bank’s call center provides real-time support, ensuring clients receive the same high standards of service as at physical branches.

Services Offered by Victoria Commercial Bank

Victoria Commercial Bank provides a wide range of financial services across its Nairobi branches, including:

  • Corporate Banking: Tailored solutions for businesses, including trade financing, overdrafts, and corporate accounts.
  • Private Banking: Wealth management and investment advisory for high-net-worth individuals.
  • Personal Banking: Accounts, loans, and credit card services for employees of corporate clients.
  • Digital Banking: Online and mobile banking platforms for convenient account management.
  • Credit Facilities: VCB Visa Gold and Signature credit cards, along with customized loan products.

The bank’s focus on personalized service and innovation has earned it accolades, positioning it as a reliable financial institution in Kenya’s competitive banking sector.


"With 207 employees and $26.12 million in annual sales, Victoria Commercial Bank is a key player in Kenya’s depository credit intermediation industry." – Dun & Bradstreet


Why Choose Victoria Commercial Bank?

Victoria Commercial Bank stands out for its:

  • Customer-Centric Approach: Emphasis on relationship banking and personalized service.
  • Strategic Locations: Branches in key commercial hubs like Upper Hill, Westlands, and Two Rivers ensure accessibility.
  • Financial Stability: Rated BBB with a stable outlook by Global Credit Ratings in 2016, with a strong history of minimal loan defaults.
  • Innovation: Integration of digital banking and smart financial solutions for seamless transactions.

Clients seeking corporate banking, investment opportunities, or personal banking services can rely on VCB’s expertise and infrastructure to meet their financial needs.

Accessing Victoria Commercial Bank Services

To access services, clients can:

  • Visit any of the listed branches during business hours for personalized assistance.
  • Contact the service desk or branch-specific emails for inquiries or appointments.
  • Use VCB’s online banking platform for account management, fund transfers, and bill payments.
  • Reach the treasury team for forex services or investment advice.

For the most accurate and up-to-date information, clients are encouraged to contact the bank directly or visit its official website at www.victoriabank.co.ke.[](https://www.victoriabank.co.ke/contact)


"Victoria Commercial Bank’s focus on corporate and high-net-worth clients makes it a preferred choice for premium banking services in Nairobi." – Victor Matara, 2024


Victoria Commercial Bank’s five branches in Nairobi County—Upper Hill, Westlands, Lunga Lunga Square, Ruaraka, and Two Rivers—provide convenient access to high-quality financial services for businesses and individuals. With a strong emphasis on customer satisfaction, innovation, and strategic positioning, VCB continues to strengthen its reputation as a trusted financial institution in Kenya. Clients can reach out to any branch or the centralized service desk for tailored banking solutions, ensuring efficient and reliable support for their financial needs.

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