List of United Bank for Africa (UBA) Kenya Locations and Contacts in Nairobi County

United Bank for Africa (UBA) Kenya, a subsidiary of the Nigerian-based UBA Group, has established a strong presence in Kenya since its inception on September 25, 2009. As a key player in the Kenyan banking sector, UBA Kenya offers a wide range of financial services, including retail banking, corporate banking, trade finance, loans, and digital banking solutions. With a focus on accessibility and customer-centric services, UBA Kenya strategically positions its branches in Nairobi County, the economic hub of Kenya, to serve individuals, businesses, and institutions. This article provides a comprehensive list of UBA Kenya’s branch locations and contact details within Nairobi County, along with an overview of the bank’s operations and services.

Overview of UBA Kenya

UBA Kenya is part of the United Bank for Africa Plc, a pan-African financial services group headquartered in Lagos, Nigeria. Operating in 20 African countries, the United States, the United Kingdom, France, and the United Arab Emirates, UBA is recognized as Africa’s Global Bank. In Kenya, UBA has been licensed and regulated by the Central Bank of Kenya since 2009, offering innovative financial products such as savings accounts, business loans, overdrafts, and mobile banking services. With a commitment to facilitating intra-African trade and supporting economic growth, UBA Kenya maintains a robust network in Nairobi, catering to the diverse needs of its clients.

"UBA Kenya’s strategic branch locations in Nairobi enhance accessibility, ensuring seamless banking services for both retail and corporate clients." – Kenya Banking Sector Analysis

UBA Kenya Branches in Nairobi County

UBA Kenya operates three branches in Nairobi County, each strategically located in key commercial and industrial areas to provide convenient access to banking services. Below is a detailed list of these branches, including their addresses, contact information, and service offerings.

1. Westlands Branch (Head Office)

The Westlands Branch serves as UBA Kenya’s head office and primary administrative hub. Located in Nairobi’s vibrant business district, this branch caters to both retail and corporate clients, offering personalized banking services, account management, loans, and trade finance solutions.

Location: Ground Floor, Imperial Court, Westlands Road, Nairobi
Postal Address: P.O. Box 34154, Nairobi, 00100
Telephone: +254 711 027 099
Email: cfckenya@ubagroup.com
Services: Retail banking, corporate banking, SME loans, trade finance, mobile banking, and account management
Additional Notes: The branch is equipped with ATMs and offers 24/7 customer support through the UBA Customer Fulfillment Center.

2. Upper Hill Branch

Situated in Nairobi’s Upper Hill area, a hub for corporate offices and institutions, this branch focuses on serving professionals, businesses, and organizations. It provides specialized banking solutions, including financial advisory services and digital banking platforms.

Location: Ground Floor, NHIF Building, Ragati Road, Community, Nairobi
Postal Address: P.O. Box 34154, Nairobi, 00100
Telephone: +254 711 027 099
Email: cfckenya@ubagroup.com
Services: Business loans, savings accounts, corporate banking, wealth management, and digital banking
Additional Notes: The branch supports SMEs and corporates with tailored financial products and is accessible via UBA’s mobile banking app.

3. Enterprise Road Branch

Located in Nairobi’s industrial area, the Enterprise Road Branch is well-positioned to serve businesses and individuals in the manufacturing and logistics sectors. It offers comprehensive banking services, including account management and financial advisory for enterprises.

Location: First Floor, Enterprise Center, Enterprise Road, Nairobi
Postal Address: P.O. Box 34154, Nairobi, 00100
Telephone: +254 711 027 099
Email: cfckenya@ubagroup.com
Services: SME banking, trade finance, account management, loans, and mobile banking
Additional Notes: This branch is ideal for industrial clients seeking financing for business expansion and operational needs.

"UBA Kenya’s digital banking platforms, including the Leo Chatbot, enable customers to perform transactions conveniently from anywhere." – UBA Kenya Digital Banking Report

Contact Information for UBA Kenya

For general inquiries, complaints, or requests, UBA Kenya provides centralized contact options through its Customer Fulfillment Center, which operates 24/7 to address client needs. Below are the primary contact details:

Main Contact Number: +254 711 027 099
Whistleblowing Lines: +254 711 027 027, +254 711 027 028
WhatsApp: +254 110 523 054
Email: cfckenya@ubagroup.com
Website: www.ubakenya.com
Physical Address for Correspondence: UBA Kenya, Imperial Court Westlands, Ground Floor, Nairobi, Kenya
Postal Address: P.O. Box 34154, Nairobi, 00100

Clients can also access UBA’s online banking services and mobile app for self-service options, including account opening, bill payments, and fund transfers. The bank’s tariff guide, available on its website, provides detailed information on service charges.

"UBA Kenya’s commitment to financial inclusion is evident through its accessible branch network and innovative digital solutions." – African Banking Awards 2024

Services Offered by UBA Kenya

UBA Kenya provides a comprehensive suite of financial products tailored to meet the needs of individuals, businesses, and institutions in Nairobi County. Key services include:

Retail Banking: Savings accounts, current accounts, fixed deposits, and personal loans up to KSh 5,000,000 with repayment terms of up to 60 months.
Corporate Banking: Trade finance, project financing, and financial advisory services for businesses.
SME Banking: Overdraft loans up to KSh 300,000 or 50% of net salary for eligible customers, along with tailored financing for small and medium enterprises.
Digital Banking: Mobile banking app, Leo Chatbot, and online banking platforms for secure, 24/7 access to accounts and transactions.
Money Transfer Services: Fast and secure international and local transfers through partnerships with global merchants.
ATM Services: ATMs are available at all Nairobi branches, with additional locations at Jomo Kenyatta International Airport (JKIA) Terminals 1A and 1E.

These services are designed to support Nairobi’s dynamic economy, from individual savings to large-scale corporate investments.

"With a customer base exceeding 45 million across Africa, UBA continues to drive economic growth through accessible financial services." – UBA Group Annual Report 2024

Why Choose UBA Kenya in Nairobi County?

UBA Kenya stands out in Nairobi’s competitive banking sector due to its:

Strategic Locations: Branches in Westlands, Upper Hill, and Enterprise Road ensure accessibility across Nairobi’s key commercial and industrial zones.
Innovative Digital Platforms: The mobile banking app and Leo Chatbot provide convenient, secure access to banking services.
Pan-African Expertise: As part of the UBA Group, the bank leverages its extensive network to facilitate cross-border transactions and trade finance.
Customer-Centric Approach: 24/7 customer support and tailored financial solutions enhance client satisfaction.
Commitment to Sustainability: UBA Kenya supports community initiatives, such as educational programs and tree-planting campaigns, through the UBA Foundation.

"UBA Kenya’s branch network in Nairobi supports the city’s role as East Africa’s economic powerhouse." – Business Radar Kenya

Additional Notes

Operating Hours: Most UBA Kenya branches operate from 8:30 AM to 4:00 PM, Monday to Friday, with limited hours on Saturdays. Confirm specific hours with the branch.
ATM Availability: In addition to branch ATMs, UBA Kenya maintains ATMs at JKIA Terminals 1A and 1E, providing convenient access for travelers.
Regulatory Compliance: UBA Kenya is licensed and supervised by the Central Bank of Kenya, ensuring adherence to national banking standards.

For the most accurate and up-to-date information, clients are encouraged to contact UBA Kenya directly or visit www.ubakenya.com for branch-specific details and service updates.