Top 10 Providers of Insurance Services in Nairobi

1. Britam Insurance

Britam Insurance is a leading diversified financial services group in Kenya, offering comprehensive life, health, and general insurance solutions to individuals and businesses.

Detail Information
Location/Address Britam Centre, Mara/Ragati Road Junction, Upper Hill, Nairobi, P.O. Box 30375-00100
Contacts Tel: (020) 2833000, Mobile: +254 703 094 000, Email: customerservice@britam.com
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 8:00 AM – 12:00 PM

2. Jubilee Insurance

Jubilee Insurance, established in 1937, is a prominent composite insurer providing life, health, and general insurance products across East Africa, with a strong emphasis on customer-centric solutions.

Detail Information
Location/Address Jubilee Insurance House, Wabera Street, P.O. Box 30376-00100, Nairobi
Contacts Phone: +254 709 949 000, Email: info@jubileekenya.com
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 12:00 PM

3. CIC Insurance

CIC Insurance Group, originating from cooperative roots in 1968, specializes in general, life, and medical insurance, serving over 1.3 million clients with a focus on affordability and accessibility.

Detail Information
Location/Address CIC Plaza, Mara Road, Upper Hill, P.O. Box (not specified), Nairobi
Contacts Tel: +254 703 099 120, (020) 282 3000, Email: callc@cic.co.ke
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: Closed

4. APA Insurance

APA Insurance, formed in 2003 through a merger, is a key player in general and life insurance, known for innovative products like micro-insurance and tailored business solutions.

Detail Information
Location/Address Apollo Centre, Ring Road, Parklands, Westlands, P.O. Box 30065-00100, Nairobi
Contacts Tel: (020) 286 2000, Contact Centre: +254 709 912 777, Email: info@apainsurance.org
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 12:00 PM

5. Madison Insurance

Madison Insurance, founded in 1988, delivers a wide array of general and life insurance products, emphasizing reliability and extensive branch coverage for personalized service.

Detail Information
Location/Address Madison Insurance House, Upper Hill Close, Upper Hill Road, P.O. Box 47382-00100, Nairobi
Contacts Tel: 020 2864000, Mobile: 0709 922 000, Email: madison@madison.co.ke
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: Closed

6. Old Mutual Insurance

Old Mutual Insurance, with over a century of presence in Kenya, offers integrated financial services including life assurance, investments, and general insurance for long-term security.

Detail Information
Location/Address Old Mutual Tower, Upper Hill Road, P.O. Box 43013-00100, Nairobi
Contacts Tel: +254 20 2850 000, Mobile: +254 711 065 800, Email: (not specified)
Opening/Closing Hours Monday to Friday: 8:15 AM – 4:45 PM, Saturday: 9:00 AM – 12:00 PM

7. Sanlam Insurance

Sanlam Insurance, part of a major African financial group, provides life and general insurance with a focus on wealth creation, retirement planning, and risk management solutions.

Detail Information
Location/Address Sanlam Tower, 15th Floor, Off Waiyaki Way, Westlands, P.O. Box 10493-00100, Nairobi
Contacts Tel: +254 20 278100, Mobile: +254 722 206 900, Email: customerservice@sanlam.co.ke
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: Closed

8. UAP Old Mutual

UAP Old Mutual, rebranded under the Old Mutual umbrella, specializes in insurance, banking, and investment services, supporting personal and business financial ambitions across East Africa.

Detail Information
Location/Address UAP Old Mutual Tower, Upper Hill Road, P.O. Box 43013-00100, Nairobi
Contacts Tel: +254 20 2850 000, Mobile: +254 711 065 800, Email: (not specified)
Opening/Closing Hours Monday to Friday: 8:15 AM – 4:45 PM, Saturday: 9:00 AM – 12:00 PM

9. Kenya Orient Insurance

Kenya Orient Insurance, renowned for innovation, offers general insurance products including motor, property, and liability covers, prioritizing quick claims settlement and customer accessibility.

Detail Information
Location/Address Capitol Hill Towers, Cathedral Road, P.O. Box 34530-00100, Nairobi
Contacts Tel: 20 2728603-4, Email: contactme@korient.co.ke
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: Closed

10. Heritage Insurance

Heritage Insurance, rated AA- for financial stability, focuses on short-term insurance products like motor, home, and business covers, with a strong track record in claims payment.

Detail Information
Location/Address Liberty House, Processional Way, Mamlaka Road, P.O. Box 30390-00100, Nairobi
Contacts Tel: +254 20 2783000, Mobile: +254 711 039 000, Email: info@heritage.co.ke
Opening/Closing Hours Monday to Friday: 8:00 AM – 5:00 PM, Saturday: 9:00 AM – 12:00 PM
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