Stanbic Chartered Bank Kenya Locations and Contacts in Nairobi

List of Stanbic Chartered Bank Kenya Locations and Contacts in Nairobi County

Stanbic Bank Kenya, a leading financial institution and subsidiary of the Standard Bank Group, offers a robust network of branches across Nairobi County, providing comprehensive banking services to individuals, businesses, and corporations. As a Tier 1 bank licensed by the Central Bank of Kenya since June 1, 2008, Stanbic Bank delivers innovative financial solutions, including personal banking, corporate banking, loans, savings accounts, and digital banking platforms. This article provides a detailed list of Stanbic Bank Kenya branches in Nairobi County, including their locations, contact details, operating hours, and services offered, ensuring residents and businesses can easily access banking facilities.


"Stanbic Bank Kenya’s extensive branch network in Nairobi ensures convenient access to tailored financial solutions for all clients." – Standard Bank Group Annual Report


Overview of Stanbic Bank Kenya

Stanbic Bank Kenya, formed through the 2008 merger of CfC Bank and Stanbic Bank, is headquartered at the Stanbic Bank Centre along Chiromo Road, Westlands, Nairobi. As part of the Standard Bank Group, Africa’s largest financial services organization by assets, the bank operates over 25 branches nationwide, with a significant presence in Nairobi County. Its services include personal and business banking, wealth management, mobile and internet banking, and specialized offerings like diaspora banking and executive banking. The bank’s commitment to digital innovation and customer-centric solutions makes it a trusted partner in Kenya’s financial sector.


"Digital banking platforms, such as Stanbic Bank’s mobile app, allow customers to manage accounts and transactions seamlessly from anywhere." – Stanbic Bank Kenya Website


Stanbic Bank Branches in Nairobi County

Nairobi County hosts 14 Stanbic Bank branches, strategically located to serve diverse urban and suburban areas. Below is a comprehensive list of these branches, including addresses, contact numbers, operating hours, and key services. All branches offer self-service digital centers and ATMs available 24/7, unless otherwise noted.

1. Chiromo Branch (Head Office)

  • Location: Stanbic Bank Centre, Chiromo Road, Westlands, Nairobi
  • Contact: +254 20 326 8104, +254 20 326 8387, +254 711 068 071
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Full banking services, including savings accounts, loans, mortgages, business banking, wealth management, and corporate banking. Features a 24/7 self-service digital center and ATM.
  • Note: This is the bank’s headquarters, serving as the central hub for all operations in Kenya.

2. Galleria Branch

  • Location: 1st Floor, Galleria Mall, Langata Road, Nairobi
  • Contact: +254 20 326 8065, +254 20 326 8000
  • Operating Hours: Monday–Saturday: 9:00 AM–8:00 PM; Sunday: 10:00 AM–4:00 PM; Closed on public holidays
  • Services: Personal and business banking, mobile banking, investment solutions, loans, and insurance products.
  • Note: Extended hours and Sunday operations make this branch ideal for clients with busy schedules.

3. Kenyatta Avenue Branch

  • Location: Stanbic Bank Building, Kenyatta Avenue, Nairobi
  • Contact: +254 711 068 382, +254 20 326 8193
  • Operating Hours: Monday–Friday: 8:00 AM–8:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and corporate banking, loans, savings accounts, and digital banking services.
  • Note: Centrally located in Nairobi’s CBD, ideal for business clients.

4. Industrial Area Branch

  • Location: Kenply House, Dar es Salaam Road, Nairobi
  • Contact: +254 20 398 4100, +254 20 326 8000
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Business banking, loans, savings, and digital banking services tailored for industrial clients.
  • Note: Serves businesses in Nairobi’s industrial hub.

5. International House Branch

  • Location: International House, City Hall Way, Nairobi
  • Contact: +254 20 363 8353, +254 711 068 097
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal banking, business services, loans, and mortgages.
  • Note: Convenient for clients in Nairobi’s central business district.

6. Upperhill Medical Centre Branch

  • Location: Upperhill Medical Centre, Ralph Bunche Road, Nairobi
  • Contact: +254 20 326 8000
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Comprehensive personal banking, business banking, and investment solutions.
  • Note: Caters to professionals and businesses in the Upper Hill area.

7. Warwick Branch

  • Location: Ground Floor, Warwick Centre, UNEP Avenue, Gigiri, Nairobi
  • Contact: +254 20 326 8076, +254 20 326 8071
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and business banking, loans, and investment solutions.
  • Note: Serves the diplomatic and expatriate community in Gigiri.

8. Garden City Branch

  • Location: Ground Floor, Garden City Mall, Thika Road, Nairobi
  • Contact: +254 20 326 8000, +254 711 068 417
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and business banking, mobile banking, loans, and investment products.
  • Note: Located in a major shopping destination for added convenience.

9. Westgate Branch

  • Location: 2nd Floor, Westgate Mall, Mwanzi Road, Westlands, Nairobi
  • Contact: +254 20 326 8000, +254 20 363 8000
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and corporate banking, loans, and digital banking services.
  • Note: Ideal for clients in the Westlands area.

10. The Hub Branch

  • Location: 1st Floor, The Hub Shopping Mall, Dagoretti Road, Karen, Nairobi
  • Contact: +254 20 326 8000, +254 711 068 930
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and business banking, mobile banking, and investment solutions.
  • Note: Serves the affluent Karen neighborhood.

11. Two Rivers Branch

  • Location: 2nd Floor, Two Rivers Mall, Northern Bypass, Nairobi
  • Contact: +254 20 326 8194
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and business banking, loans, and digital banking services.
  • Note: Located in a premium shopping and lifestyle destination.

12. Harambee Avenue Branch

  • Location: CBK Pension Fund Building, Harambee Avenue, Nairobi
  • Contact: +254 20 326 8000
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and corporate banking, loans, and investment solutions.
  • Note: Convenient for government and corporate clients in the CBD.

13. Gikomba Branch

  • Location: Mumbai Shopping Complex, Digo Road, Nairobi
  • Contact: +254 20 326 8000
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Business banking, loans, and digital banking services.
  • Note: Serves the vibrant Gikomba market and surrounding businesses.

14. Thika Branch

  • Location: Maisha Heights Building, Ground Floor, Kenyatta Highway, Thika
  • Contact: +254 20 326 8000
  • Operating Hours: Monday–Friday: 8:30 AM–5:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Personal and business banking, loans, and mobile banking services.
  • Note: While technically in Kiambu County, this branch serves clients from Nairobi’s northern outskirts.

"Stanbic Bank’s 24/7 self-service digital centers and ATMs ensure banking accessibility at any time." – Business Radar Kenya


Contacting Stanbic Bank Kenya

For general inquiries or customer support, Stanbic Bank Kenya offers multiple contact channels:

  • Customer Contact Centre: +254 20 326 8888, +254 711 068 888, Toll-free: 0800 720 044
  • WhatsApp: +254 777 068 888
  • Email: customercare@stanbic.com
  • Website: www.stanbicbank.co.ke
  • Social Media: Facebook (@StanbicKE), Twitter (@StanbicKE), Instagram (@stanbicke)

Clients can also use the Stanbic Bank mobile app or internet banking platform for account management, bill payments, and loan applications.


"Stanbic Bank Kenya’s mobile banking app has over 500,000 active users, reflecting its popularity and reliability." – Stanbic Bank Kenya Digital Banking Insights


Services Offered Across Branches

Stanbic Bank Kenya’s Nairobi branches provide a wide range of services tailored to diverse client needs:

  • Personal Banking: Unsecured loans, savings accounts (e.g., PureSave), and diaspora banking.
  • Business Banking: Corporate accounts, trade finance, and liquidity management.
  • Wealth Management: Investment solutions, including fixed deposits and chama accounts.
  • Digital Banking: Mobile app and internet banking for transfers, payments, and account monitoring.
  • Insurance Products: Home, vehicle, travel, and education savings plans.

Benefits of Banking with Stanbic in Nairobi

  • Accessibility: 14 branches across Nairobi County, supported by 24/7 ATMs and digital platforms.
  • Tailored Solutions: Customized financial products for individuals, SMEs, and corporations.
  • Digital Convenience: Robust mobile and online banking platforms for seamless transactions.
  • Customer Support: Dedicated support via phone, email, and in-branch services.
  • Strategic Locations: Branches in key commercial hubs like Westlands, CBD, and industrial areas.

"Stanbic Bank Kenya’s corporate banking solutions support Kenya’s SMEs, contributing to economic growth and job creation." – Stanbic Kenya Foundation Report


Tips for Visiting Stanbic Bank Branches

  • Plan Your Visit: Check branch operating hours, as most are closed on Sundays and public holidays, except the Galleria Branch, which operates on Sundays.
  • Use Digital Services: For routine transactions, use the mobile or internet banking to avoid queues.
  • Contact Ahead: For complex services like loans or corporate accounts, call the branch to confirm document requirements.
  • Visit Nearby ATMs: All branches have 24/7 ATMs and self-service centers for quick transactions.

Stanbic Bank Kenya’s extensive branch network in Nairobi County reflects its commitment to delivering accessible and innovative financial services. With 14 strategically located branches, supported by 24/7 digital centers, ATMs, and robust online platforms, the bank caters to the diverse needs of Nairobi’s residents and businesses. Whether you’re in Westlands, the Industrial Area, or Karen, a Stanbic Bank branch offers personalized banking solutions, backed by the reliability of the Standard Group. For the latest branch information or to explore financial products, contact Stanbic Bank via their customer service channels or visit their website.

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