Paramount Bank Ltd Branches in Kenya, Locations & Contacts
Main Office
| Details | Information |
|---|---|
| Location/Address | Sound Plaza – 4th Floor, Woodvale Grove, Westlands, P.O. Box 14001 – 00800 Nairobi, Kenya |
| info@paramountbank.co.ke | |
| Telephone | (+254) 20 444 9266/7/8, (+254) 20 444 2051, 0723 564 254, 0734 258 020 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Westlands Branch
| Details | Information |
|---|---|
| Location/Address | Sound Plaza – Ground Floor, Woodvale Grove, Westlands, P.O. Box 14001 – 00800 Nairobi, Kenya |
| westlandsbranch@paramountbank.co.ke | |
| Telephone | (+254) 723 564 254, 0734 258 020, 0735 445 506, 0735 445 507 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Parklands Branch
| Details | Information |
|---|---|
| Location/Address | Diamond Plaza, New Wing – Ground Floor, Masari Road, Highridge, P.O. Box 13677 – 00800 Nairobi, Kenya |
| parklandsbranch@paramountbank.co.ke | |
| Telephone | (+254) 20 3753484/85, 0724 255 325, 0733 600 119 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Koinange Branch
| Details | Information |
|---|---|
| Location/Address | Cianda House, Ground Floor, Koinange Street, City Centre (Opposite the old location), P.O. Box 42363 – 00100 Nairobi, Kenya |
| koinangebranch@paramountbank.co.ke | |
| Telephone | (+254) 20 221 5467/8/9, 0732 445 508, 0732 445 590 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Nyali Branch
| Details | Information |
|---|---|
| Location/Address | Nyali Center – Ground Floor, Links Road, Mombasa, P.O. Box 88775 – 80100 Mombasa, Kenya |
| msabranch@paramountbank.co.ke | |
| Telephone | (+254) 41 231 9635/6/8, 0738 998 976, 0728 606 652 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Eldoret Branch
| Details | Information |
|---|---|
| Location/Address | Karim’s Building – Ground Floor, Oloo Street, P.O. Box 4362 – 30100 Eldoret, Kenya |
| eldbranch@paramountbank.co.ke | |
| Telephone | (+254) 704 385 731 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Industrial Area Branch
| Details | Information |
|---|---|
| Location/Address | Ambaji House – Ground Floor, Dar es Salaam Road, P.O Box 14001 – 00800 Nairobi, Kenya |
| industrialarea@paramountbank.co.ke | |
| Telephone | (+254) 723 564 254, 0734 258 020, 0735 445 506, 0735 445 507 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Kisumu Branch
| Details | Information |
|---|---|
| Location/Address | Tuffoam Mall, P.O Box 3788 – 40100 Kisumu, Kenya |
| kisumubranch@paramountbank.co.ke | |
| Telephone | (+254) 709 935 000, (+254) 20 4449266/7/8 |
| Priority Line | 0709 935 000 |
| Opening/Closing Hours | Monday – Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM |
Additional Information
General Banking Services Available:
- Personal and business banking services
- Deposits and withdrawals
- Money transfers (MoneyGram partner)
- Loans and credit facilities
- Foreign exchange services
- ATM services
Customer Service Channels:
- Priority Customer Line: 0709 935 000 (Available for all branches)
- General Inquiries: info@paramountbank.co.ke
- Online Banking: Available through the bank’s website
- Mobile Banking: Paramount Bank mobile application
Branch Network Coverage: Paramount Bank operates 8 branches across Kenya, strategically located in major urban centers including Nairobi (5 branches), Mombasa (1 branch), Eldoret (1 branch), and Kisumu (1 branch). The bank’s main office is located at Sound Plaza in Westlands, Nairobi, serving as the headquarters and primary operational center.
Operating Days: All branches operate Monday through Friday from 8:30 AM to 4:30 PM and Saturday from 9:00 AM to 1:00 PM. The branches are closed on Sundays and public holidays as declared by the Central Bank of Kenya.
Accessibility Features: All branches are located on ground floors or have elevator access to ensure accessibility for customers with mobility challenges. The bank is committed to providing inclusive banking services to all customers.
Security Measures: Each branch is equipped with modern security systems including CCTV surveillance, security personnel, and electronic access controls to ensure customer and staff safety during banking hours.
ATM Services: Most branches have 24-hour ATM services available, providing customers with convenient access to cash withdrawal, balance inquiries, and mini-statements outside regular banking hours.
Parking Facilities: Branches located in commercial complexes such as Sound Plaza, Diamond Plaza, and Nyali Center offer adequate parking spaces for customers visiting the branches.
Language Support: Banking services are provided in English and Kiswahili, with additional local language support available at branches in different regions to serve the diverse Kenyan population effectively.
