Paramount Bank Locations and Contacts in Nairobi

List of Paramount Bank Locations and Contacts in Nairobi County

Paramount Bank, a trusted name in Kenya’s banking sector, has been serving customers since its establishment in 1993 as a non-banking financial institution under the name Combined Finance Ltd. After obtaining a commercial banking license from the Central Bank of Kenya (CBK) on July 5, 1995, it rebranded to Paramount Bank Limited and later merged with Universal Bank Limited in 2000 to form Paramount Universal Bank. Renowned for its customer-centric approach and support for small and medium enterprises (SMEs), Paramount Bank maintains a strategic network of branches in Nairobi County, offering a range of services including personal banking, corporate banking, and digital solutions. This article provides a comprehensive list of Paramount Bank’s branch locations and contact details in Nairobi County, ensuring easy access for customers seeking reliable financial services.

Overview of Paramount Bank in Nairobi

Paramount Bank has established a strong presence in Nairobi County, with branches strategically located to serve diverse clients, from individuals to SMEs and large corporations. The bank is recognized for its competitive tariffs, customer satisfaction, and innovative digital banking solutions, such as mobile banking and PesaLink services. Its branches are equipped with professional staff and modern facilities to provide seamless banking experiences. Below is a detailed list of Paramount Bank branches in Nairobi County, including their addresses, contact numbers, and email addresses, sourced from reliable information available on the web.


"Paramount Bank’s focus on SMEs has earned it recognition as one of the most SME-friendly banks in Kenya, with competitive tariffs and tailored financial solutions." – Think Business Banking Awards


Paramount Bank Branch Locations and Contacts in Nairobi County

1. Head Office – Sound Plaza, Westlands

The headquarters of Paramount Bank is located in the prestigious Sound Plaza building in Westlands, serving as the administrative and operational hub for the bank’s activities. This branch handles corporate banking, executive banking services, and general inquiries.

  • Address: Sound Plaza, 4th Floor, Woodvale Grove, Westlands, P.O. Box 14001 - 00800, Nairobi, Kenya
  • Email: info@paramountbank.co.ke
  • Telephone: (+254) 20 444 9266 / 9267 / 9268, (+254) 723 564 254, (+254) 734 258 020
  • Priority Line: 0709 935 000
  • Hours of Operation: Monday–Friday: 08:30–16:30, Saturday: 09:00–13:00

2. Westlands Branch

Located on the ground floor of Sound Plaza, the Westlands branch caters to a wide range of clients, including SMEs and individual account holders. Its proximity to the head office ensures efficient service delivery.

  • Address: Sound Plaza, Ground Floor, Woodvale Grove, Westlands, P.O. Box 14001 - 00800, Nairobi, Kenya
  • Email: westlandsbranch@paramountbank.co.ke
  • Telephone: (+254) 20 444 9266, (+254) 723 564 254
  • Priority Line: 0709 935 000
  • Hours of Operation: Monday–Friday: 08:30–16:30, Saturday: 09:00–13:00

3. Parklands Branch

Situated in the vibrant Parklands area, this branch serves businesses and residents with tailored banking solutions, including personal lending and SME financing.

  • Address: Diamond Plaza, New Wing, Ground Floor, Masari Road, Highridge, P.O. Box 13677 - 00800, Nairobi, Kenya
  • Email: parklandsbranch@paramountbank.co.ke
  • Telephone: (+254) 20 375 3484 / 3485, (+254) 724 255 325, (+254) 733 600 119
  • Priority Line: 0709 935 000
  • Hours of Operation: Monday–Friday: 08:30–16:30, Saturday: 09:00–13:00

4. Koinange Branch

Located in Nairobi’s bustling city center, the Koinange branch is ideal for clients seeking convenient access to banking services in the heart of the capital.

  • Address: Cianda House, Ground Floor, Koinange Street, City Centre, P.O. Box 42363 - 00100, Nairobi, Kenya
  • Email: koinangebranch@paramountbank.co.ke
  • Telephone: (+254) 20 221 5467 / 5468 / 5469, (+254) 732 445 508 / 590
  • Priority Line: 0709 935 000
  • Hours of Operation: Monday–Friday: 08:30–16:30, Saturday: 09:00–13:00

5. Industrial Area Branch

This branch caters to businesses in Nairobi’s Industrial Area, supporting enterprises involved in manufacturing, logistics, and other industrial activities with specialized financial products.

  • Address: Ambaji House, Ground Floor, Dar es Salaam Road, P.O. Box 14001 - 00800, Nairobi, Kenya
  • Email: industrialarea@paramountbank.co.ke
  • Telephone: (+254) 723 564 254, (+254) 734 258 020, (+254) 735 445 506 / 507
  • Priority Line: 0709 935 000
  • Hours of Operation: Monday–Friday: 08:30–16:30, Saturday: 09:00–13:00

"Paramount Bank’s strategic branch locations in Nairobi ensure accessibility for diverse clients, from urban professionals to industrial enterprises." – Business Radar, 2024


Additional Contact Information

For general inquiries, card services, or digital banking support, Paramount Bank offers dedicated contact channels:

The bank’s digital banking services, including mobile apps and internet banking, allow customers to manage accounts, transfer funds, pay bills, and access real-time transaction alerts from anywhere.


"Digital banking solutions, such as Paramount Bank’s mobile app, simplify financial management with features like free inter-account transfers and instant bill payments." – Paramount Bank Kenya Website


Why Choose Paramount Bank in Nairobi?

Paramount Bank stands out for its commitment to customer satisfaction and SME empowerment. Its branches in Nairobi County are strategically located in key economic zones, ensuring accessibility and convenience. The bank offers a range of products, including working capital loans, overdrafts, trade finance, and digital banking solutions, tailored to meet the needs of both individuals and businesses. Its recognition at the Think Business Banking Awards for customer satisfaction and low tariffs underscores its dedication to affordable and reliable banking services.

Key benefits of banking with Paramount Bank include:

  • SME-Friendly Products: Competitive tariffs and tailored financing options for small and medium enterprises.
  • Convenient Locations: Branches in Westlands, Parklands, City Centre, and Industrial Area ensure easy access.
  • Digital Banking: Seamless mobile and internet banking for fund transfers, bill payments, and airtime top-ups.
  • Customer Support: Responsive customer service through phone, email, and in-person assistanceევ

"Paramount Bank’s commitment to customer satisfaction has positioned it as a leading choice for SMEs and individuals in Nairobi." – KeFinder.net, 2022


Final Thoughts

Paramount Bank’s network of branches in Nairobi County provides accessible, high-quality banking services for residents, businesses, and corporations. With strategically located branches in Westlands, Parklands, Koinange, and Industrial Area, the bank ensures convenience and efficiency for its customers. Whether you need personal banking, SME financing, or digital solutions, Paramount Bank’s professional staff and comprehensive services are designed to help you reach your financial goals. For more details, visit www.paramountbank.co.ke or contact any of the branches listed above.

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