Nakuru, one of Kenya’s major urban centers and the fourth-largest city in the country, serves as a crucial commercial hub in the Rift Valley region. The city hosts numerous financial institutions that cater to the banking needs of its diverse population, including individuals, businesses, and agricultural enterprises. This comprehensive guide provides detailed information about the major banks operating in Nakuru, including their branch locations, contact details, and operating hours.
The banking sector in Nakuru has experienced significant growth over the years, with both local and international banks establishing a strong presence in the city. These financial institutions offer a wide range of services including savings and current accounts, loans, foreign exchange, mobile banking, and business banking solutions. The banks featured in this guide have been selected based on their established presence in Nakuru and their contribution to the local economy.
KCB Bank Kenya
KCB Bank is one of Kenya’s largest and oldest commercial banks, with a history dating back to 1896. KCB Bank has the highest number of branches across East Africa, with over 250 branches and in Kenya we have 192 branches. The bank offers comprehensive banking services including personal banking, business banking, corporate banking, and digital banking solutions.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| KCB Nakuru Main Branch | Kenyatta Avenue, Nakuru | 0711 087 087 / 020 3270000 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 12:00 PM |
| KCB Nakuru West Branch | West Road, Nakuru | 0711 087 087 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 12:00 PM |
Equity Bank Kenya
Equity Bank is a leading commercial bank in Kenya, known for its innovative financial products and commitment to financial inclusion. The bank has revolutionized banking in Kenya by making financial services accessible to all segments of the population, including the previously unbanked.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| Equity Bank Nakuru Branch | Kenyatta Avenue, Nakuru | 0763 026 000 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
| Equity Bank Nakuru West Branch | Nakuru West Shopping Centre | 0763 026 000 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
Co-operative Bank of Kenya
Co-operative Bank, commonly known as Co-op Bank, is a leading commercial bank in Kenya that has built its reputation on serving the cooperative movement and supporting the financial needs of cooperatives, their members, and the general public.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| Co-op Bank Nakuru Branch | Kenyatta Avenue, Nakuru | 0729231637, 0722 202983 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 12:00 PM |
| Co-op Bank Kenyatta Avenue Nakuru | Kenyatta Avenue, Nakuru | 0729 231 637 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 12:00 PM |
Email: nakurubr@co-opbank.co.ke
NCBA Bank Kenya
NCBA Bank Kenya was formed through the merger of NIC Bank and Commercial Bank of Africa (CBA) in 2019. The bank offers a comprehensive range of banking products and services to individuals, small and medium enterprises, and large corporations.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| NCBA Bank Nakuru Branch | Kenyatta Avenue, Nakuru | 0711 056444 / 0732 156444 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
Guaranty Trust Bank (GTBank) Kenya
GTBank Kenya is part of the Guaranty Trust Holding Company PLC, one of Africa’s leading financial services groups. The bank provides retail banking, corporate banking, and investment banking services with a focus on delivering excellent customer service.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| GTBank Nakuru Branch | Kenyatta Avenue, Nakuru | 0711 100 200 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
Absa Bank Kenya
Absa Bank Kenya, formerly known as Barclays Bank of Kenya, is part of the Absa Group Limited. The bank offers a wide range of financial services including personal banking, business banking, corporate and investment banking, and wealth management services.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| Absa Bank Nakuru Branch | Kenyatta Avenue, Nakuru | 0711 055 999 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
National Bank of Kenya
National Bank of Kenya is a commercial bank that offers a wide range of banking services to individuals, small and medium enterprises, and large corporations. The bank has been serving Kenyans for over five decades and continues to play a significant role in the country’s economic development.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| National Bank Nakuru Branch | Kenyatta Avenue, Nakuru | 0711 025 000 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 12:00 PM |
Standard Chartered Bank Kenya
Standard Chartered Bank Kenya is part of the Standard Chartered Group, a leading international banking group. The bank has been operating in Kenya for over 100 years and offers premium banking services, wealth management, and corporate banking solutions.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| Standard Chartered Nakuru Branch | Kenyatta Avenue, Nakuru | 0703 093000 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
SBM Bank Kenya
SBM Bank Kenya, formerly Fidelity Commercial Bank, is a commercial bank that provides banking services to individuals and businesses. The bank is part of the SBM Holdings Ltd, which is listed on the Stock Exchange of Mauritius.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| SBM Bank Nakuru Branch | Kenyatta Avenue, Nakuru | 0709 552 000 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
Family Bank
Family Bank is a commercial bank that focuses on providing accessible banking services to individuals and small to medium enterprises. The bank is known for its customer-centric approach and innovative products designed to meet the needs of ordinary Kenyans.
| Branch Location | Address | Phone Number | Operating Hours |
|---|---|---|---|
| Family Bank Nakuru Branch | Kenyatta Avenue, Nakuru | 0711 056 000 | Mon-Fri: 8:30 AM – 4:00 PM, Sat: 8:30 AM – 1:00 PM |
Important Banking Information
General Banking Hours
Most banks in Nakuru operate from Monday to Friday between 8:30 AM and 4:00 PM, with Saturday hours typically from 8:30 AM to 12:00 PM or 1:00 PM. Some banks may have extended hours or different weekend schedules, so it’s advisable to confirm with specific branches.
ATM Services
All the banks listed above provide 24-hour ATM services at various locations throughout Nakuru, including shopping centers, petrol stations, and standalone ATM points. Most ATMs are connected to the Kenswitch network, allowing customers to access their accounts from different bank ATMs.
Mobile Banking
All major banks in Nakuru offer mobile banking services, allowing customers to perform various transactions through their mobile phones. These services include balance inquiries, money transfers, bill payments, and loan applications.
Customer Service
Most banks provide dedicated customer service lines that operate beyond normal banking hours. Customers can call these numbers for inquiries, complaints, or assistance with banking services.
Nakuru’s banking sector offers diverse options for residents and businesses seeking financial services. The presence of major local and international banks ensures competitive rates and innovative products. When choosing a bank, consider factors such as proximity to your location, the range of services offered, fees and charges, customer service quality, and digital banking capabilities.
It’s important to note that contact details and operating hours may change, so customers are advised to confirm current information directly with their chosen bank or visit the bank’s official website. Additionally, many banks now offer online account opening and various digital services that may not require visiting a physical branch.
For the most current information about specific services, interest rates, and product offerings, customers should contact the banks directly or visit their official websites. The banking sector in Nakuru continues to evolve with technological advancements and changing customer needs, ensuring that residents have access to modern and efficient financial services.
Note: Contact information and operating hours are subject to change. Please verify current details with the respective banks before visiting.
