Mtwapa, a vibrant coastal town in Kilifi County, Kenya, serves as a key commercial hub along the Mombasa-Malindi highway. The town hosts several major banking institutions that provide comprehensive financial services to residents, businesses, and tourists visiting the area. This guide provides detailed information about the banks operating in Mtwapa, including their locations, contact information, and operating hours.
Co-operative Bank of Kenya
Co-operative Bank is one of Kenya’s leading commercial banks with a strong presence in Mtwapa. The bank offers a wide range of services including personal banking, business banking, loans, and digital banking solutions.
| Details | Information |
|---|---|
| Location/Address | Mombasa-Malindi Road, Mtwapa |
| Phone Numbers | 0728604475, 0700675146, 0793072014 |
| mtwapabr@co-opbank.co.ke | |
| Opening Hours | Monday – Friday: 8:00 AM – 4:00 PM<br>Saturday: 8:00 AM – 12:00 PM<br>Sunday: Closed |
| Services | Personal accounts, business banking, loans, ATM services, mobile banking |
Diamond Trust Bank (DTB)
Diamond Trust Bank Kenya is a full-service commercial bank that provides banking services to individuals, small and medium enterprises, and large corporations in Mtwapa.
| Details | Information |
|---|---|
| Location/Address | Mombasa-Malindi Road, Mtwapa |
| Phone Numbers | General: 982368 (Roaming line) |
| Contact through main customer service | |
| Opening Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM<br>Sunday: Closed |
| Services | Current accounts, savings accounts, loans, trade finance, ATM services |
KCB Bank Kenya
Kenya Commercial Bank is one of the largest banks in Kenya and maintains a significant presence in Mtwapa, serving both individual and corporate clients.
| Details | Information |
|---|---|
| Location/Address | Mombasa-Malindi Road, Mtwapa Town |
| Phone Numbers | Customer Care: 0711087000 |
| customercare@kcbgroup.com | |
| Opening Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 1:00 PM<br>Sunday: Closed |
| Services | Personal banking, business banking, mortgages, insurance, digital banking |
Equity Bank Kenya
Equity Bank is a leading financial services provider in Kenya with a strong commitment to serving the Mtwapa community through various banking products and services.
| Details | Information |
|---|---|
| Location/Address | Mtwapa Avenue, Mtwapa |
| Phone Numbers | Customer Care: 0763063000 |
| info@equitybank.co.ke | |
| Opening Hours | Monday – Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM<br>Sunday: Closed |
| Services | Savings accounts, loans, mobile banking, agency banking, ATM services |
NCBA Bank Kenya
NCBA Bank, formed through the merger of NIC Bank and Commercial Bank of Africa, provides comprehensive banking services to the Mtwapa community.
| Details | Information |
|---|---|
| Location/Address | Mombasa-Malindi Road, Mtwapa |
| Phone Numbers | 0711056444, 0732156444 |
| customercare@ncbagroup.com | |
| Opening Hours | Monday – Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 12:30 PM<br>Sunday: Closed |
| Services | Personal banking, corporate banking, loans, investments, digital banking |
Absa Bank Kenya
Absa Bank Kenya (formerly Barclays Bank) offers a wide range of banking services and maintains a presence in the Mtwapa area through various service points.
| Details | Information |
|---|---|
| Location/Address | Mombasa-Malindi Road area, Mtwapa |
| Phone Numbers | Customer Care: 0711056000 |
| ke.customercare@absa.africa | |
| Opening Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM<br>Sunday: Closed |
| Services | Current accounts, savings, loans, credit cards, mobile banking |
Standard Chartered Bank Kenya
Standard Chartered Bank provides premium banking services and maintains ATM services in the Mtwapa area, with full branch services available in nearby locations.
| Details | Information |
|---|---|
| Location/Address | ATM Services available, Mombasa-Malindi Road |
| Phone Numbers | Customer Care: 0703093000 |
| ke.service@sc.com | |
| Opening Hours | ATM: 24/7<br>For branch services, visit Mombasa branches |
| Services | ATM services, premium banking, international banking |
Family Bank Kenya
Family Bank serves the Mtwapa community with focus on personal and small business banking needs.
| Details | Information |
|---|---|
| Location/Address | Mombasa-Malindi Road, Mtwapa |
| Phone Numbers | Customer Care: 0711056444 |
| customercare@familybank.co.ke | |
| Opening Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 1:00 PM<br>Sunday: Closed |
| Services | Savings accounts, loans, mobile banking, business banking |
SBM Bank Kenya
SBM Bank Kenya (formerly Fidelity Commercial Bank and Chase Bank) provides modern banking solutions to the Mtwapa market.
| Details | Information |
|---|---|
| Location/Address | Mtwapa Town Center |
| Phone Numbers | Customer Care: 0703086000 |
| customercare@sbmbank.co.ke | |
| Opening Hours | Monday – Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM<br>Sunday: Closed |
| Services | Personal banking, SME banking, digital banking solutions |
Important Banking Information for Mtwapa
General Banking Hours
Most banks in Mtwapa operate during standard business hours:
- Weekdays: 8:00 AM – 5:00 PM (varies by bank)
- Saturdays: 8:00 AM – 1:00 PM
- Sundays and Public Holidays: Closed
ATM Services
All major banks provide 24/7 ATM services throughout Mtwapa, with most ATMs located along the main Mombasa-Malindi Road.
Mobile Banking
All banks offer comprehensive mobile banking services, allowing customers to:
- Check account balances
- Transfer money
- Pay bills
- Apply for loans
- Access customer support
Special Services
Many banks in Mtwapa offer:
- Foreign exchange services for tourists
- Business banking solutions
- Agricultural financing
- Digital banking platforms
- Agency banking services
Tips for Banking in Mtwapa
- Always carry valid identification when visiting banks
- Consider opening accounts with multiple banks for convenience
- Take advantage of mobile banking services to avoid queues
- Most banks offer multilingual services (English and Swahili)
- ATMs are widely available but it’s advisable to use ATMs affiliated with your bank to avoid charges
This comprehensive list covers the major banking institutions serving Mtwapa. Contact information and operating hours may vary, so it’s recommended to call ahead or visit bank websites for the most current information. The banking sector in Mtwapa continues to grow, providing residents and visitors with convenient access to financial services in this important coastal commercial center.
