Mtwapa List of Banks, Branches, their Locations and Contacts

Mtwapa, a vibrant coastal town in Kilifi County, Kenya, serves as a key commercial hub along the Mombasa-Malindi highway. The town hosts several major banking institutions that provide comprehensive financial services to residents, businesses, and tourists visiting the area. This guide provides detailed information about the banks operating in Mtwapa, including their locations, contact information, and operating hours.

Co-operative Bank of Kenya

Co-operative Bank is one of Kenya’s leading commercial banks with a strong presence in Mtwapa. The bank offers a wide range of services including personal banking, business banking, loans, and digital banking solutions.

DetailsInformation
Location/AddressMombasa-Malindi Road, Mtwapa
Phone Numbers0728604475, 0700675146, 0793072014
Emailmtwapabr@co-opbank.co.ke
Opening HoursMonday – Friday: 8:00 AM – 4:00 PM<br>Saturday: 8:00 AM – 12:00 PM<br>Sunday: Closed
ServicesPersonal accounts, business banking, loans, ATM services, mobile banking

Diamond Trust Bank (DTB)

Diamond Trust Bank Kenya is a full-service commercial bank that provides banking services to individuals, small and medium enterprises, and large corporations in Mtwapa.

DetailsInformation
Location/AddressMombasa-Malindi Road, Mtwapa
Phone NumbersGeneral: 982368 (Roaming line)
EmailContact through main customer service
Opening HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM<br>Sunday: Closed
ServicesCurrent accounts, savings accounts, loans, trade finance, ATM services

KCB Bank Kenya

Kenya Commercial Bank is one of the largest banks in Kenya and maintains a significant presence in Mtwapa, serving both individual and corporate clients.

DetailsInformation
Location/AddressMombasa-Malindi Road, Mtwapa Town
Phone NumbersCustomer Care: 0711087000
Emailcustomercare@kcbgroup.com
Opening HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 1:00 PM<br>Sunday: Closed
ServicesPersonal banking, business banking, mortgages, insurance, digital banking

Equity Bank Kenya

Equity Bank is a leading financial services provider in Kenya with a strong commitment to serving the Mtwapa community through various banking products and services.

DetailsInformation
Location/AddressMtwapa Avenue, Mtwapa
Phone NumbersCustomer Care: 0763063000
Emailinfo@equitybank.co.ke
Opening HoursMonday – Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM<br>Sunday: Closed
ServicesSavings accounts, loans, mobile banking, agency banking, ATM services

NCBA Bank Kenya

NCBA Bank, formed through the merger of NIC Bank and Commercial Bank of Africa, provides comprehensive banking services to the Mtwapa community.

DetailsInformation
Location/AddressMombasa-Malindi Road, Mtwapa
Phone Numbers0711056444, 0732156444
Emailcustomercare@ncbagroup.com
Opening HoursMonday – Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 12:30 PM<br>Sunday: Closed
ServicesPersonal banking, corporate banking, loans, investments, digital banking

Absa Bank Kenya

Absa Bank Kenya (formerly Barclays Bank) offers a wide range of banking services and maintains a presence in the Mtwapa area through various service points.

DetailsInformation
Location/AddressMombasa-Malindi Road area, Mtwapa
Phone NumbersCustomer Care: 0711056000
Emailke.customercare@absa.africa
Opening HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM<br>Sunday: Closed
ServicesCurrent accounts, savings, loans, credit cards, mobile banking

Standard Chartered Bank Kenya

Standard Chartered Bank provides premium banking services and maintains ATM services in the Mtwapa area, with full branch services available in nearby locations.

DetailsInformation
Location/AddressATM Services available, Mombasa-Malindi Road
Phone NumbersCustomer Care: 0703093000
Emailke.service@sc.com
Opening HoursATM: 24/7<br>For branch services, visit Mombasa branches
ServicesATM services, premium banking, international banking

Family Bank Kenya

Family Bank serves the Mtwapa community with focus on personal and small business banking needs.

DetailsInformation
Location/AddressMombasa-Malindi Road, Mtwapa
Phone NumbersCustomer Care: 0711056444
Emailcustomercare@familybank.co.ke
Opening HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 1:00 PM<br>Sunday: Closed
ServicesSavings accounts, loans, mobile banking, business banking

SBM Bank Kenya

SBM Bank Kenya (formerly Fidelity Commercial Bank and Chase Bank) provides modern banking solutions to the Mtwapa market.

DetailsInformation
Location/AddressMtwapa Town Center
Phone NumbersCustomer Care: 0703086000
Emailcustomercare@sbmbank.co.ke
Opening HoursMonday – Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM<br>Sunday: Closed
ServicesPersonal banking, SME banking, digital banking solutions

Important Banking Information for Mtwapa

General Banking Hours

Most banks in Mtwapa operate during standard business hours:

  • Weekdays: 8:00 AM – 5:00 PM (varies by bank)
  • Saturdays: 8:00 AM – 1:00 PM
  • Sundays and Public Holidays: Closed

ATM Services

All major banks provide 24/7 ATM services throughout Mtwapa, with most ATMs located along the main Mombasa-Malindi Road.

Mobile Banking

All banks offer comprehensive mobile banking services, allowing customers to:

  • Check account balances
  • Transfer money
  • Pay bills
  • Apply for loans
  • Access customer support

Special Services

Many banks in Mtwapa offer:

  • Foreign exchange services for tourists
  • Business banking solutions
  • Agricultural financing
  • Digital banking platforms
  • Agency banking services

Tips for Banking in Mtwapa

  1. Always carry valid identification when visiting banks
  2. Consider opening accounts with multiple banks for convenience
  3. Take advantage of mobile banking services to avoid queues
  4. Most banks offer multilingual services (English and Swahili)
  5. ATMs are widely available but it’s advisable to use ATMs affiliated with your bank to avoid charges

This comprehensive list covers the major banking institutions serving Mtwapa. Contact information and operating hours may vary, so it’s recommended to call ahead or visit bank websites for the most current information. The banking sector in Mtwapa continues to grow, providing residents and visitors with convenient access to financial services in this important coastal commercial center.

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