Mombasa, Kenya’s second-largest city and premier coastal hub, hosts numerous banking institutions that serve both local and international clients. As the gateway to East Africa’s trade routes, the city attracts major local and international banks offering comprehensive financial services. This guide provides detailed information about the key banks operating in Mombasa, including their locations, contact details, and operating hours.
Kenya Commercial Bank (KCB)
Kenya Commercial Bank is one of Kenya’s largest commercial banks and has been serving customers for over 50 years. KCB offers a wide range of banking services including personal banking, corporate banking, and investment services.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Digo Road Branch, P.O. Box 90296-80100, Mombasa | Tel: (041) 2312012/13/14<br>Email: kcbmombasa@kcb.co.ke | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
| Nkrumah Road Branch, Mombasa | Tel: (041) 2227851/2<br>Mobile: +254 711 087 000 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
| Likoni Branch, Mombasa | Tel: (041) 2451234<br>Mobile: +254 711 087 000 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
Equity Bank
Equity Bank is a leading commercial bank in East Africa, known for its innovative banking solutions and financial inclusion initiatives. The bank offers retail banking, corporate banking, and microfinance services.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Digo Road Branch, P.O. Box 90164-80100, Mombasa | Tel: (041) 2227264/5<br>Email: mombasabranch@equitybank.co.ke | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM |
| Nyali Branch, Links Road, Mombasa | Tel: (041) 4471890<br>Mobile: +254 763 063 000 | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM |
| Tudor Branch, Mombasa | Tel: (041) 2228765<br>Mobile: +254 763 063 000 | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM |
Absa Bank Kenya
Formerly Barclays Bank Kenya, Absa Bank is part of the Absa Group and offers comprehensive banking services including personal banking, business banking, corporate and investment banking.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Nkrumah Road Branch, P.O. Box 90043-80100, Mombasa | Tel: (041) 2311394/5<br>Email: mombasa@absa.africa | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
| Nyali Branch, Malindi Road, Mombasa | Tel: (041) 4471234<br>Mobile: +254 711 056 000 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
Standard Chartered Bank
Standard Chartered is a leading international banking group with a strong presence in Kenya. The bank provides banking services to individuals, small and medium enterprises, and large corporations.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Kilindini Road Branch, P.O. Box 90104-80100, Mombasa | Tel: (041) 2311261/2<br>Email: mombasa@sc.com | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 12:30 PM |
| Treasury Square Branch, Mombasa | Tel: (041) 2227890<br>Mobile: +254 732 103 000 | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 12:30 PM |
Co-operative Bank
Co-operative Bank of Kenya is one of the leading banks in Kenya, offering a wide range of financial services including personal banking, corporate banking, and investment services with a focus on the cooperative movement.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Haile Selassie Road Branch, P.O. Box 90177-80100, Mombasa | Tel: (041) 2223848/9<br>Email: mombasa@co-opbank.co.ke | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM |
| Nyali Branch, Mombasa | Tel: (041) 4471567<br>Mobile: +254 711 049 000 | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM |
Diamond Trust Bank (DTB)
Diamond Trust Bank is a full-service commercial bank that has been serving customers in Kenya for over 75 years, offering personal banking, business banking, and corporate banking services.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Nkrumah Road Branch, P.O. Box 90224-80100, Mombasa | Tel: (041) 2226742/3<br>Email: mombasa@dtbkenya.co.ke | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM |
National Bank of Kenya (NBK)
National Bank of Kenya is a commercial bank that provides banking services to individuals, small and medium enterprises, and corporate clients across Kenya.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Digo Road Branch, P.O. Box 90063-80100, Mombasa | Tel: (041) 2312506/7<br>Email: mombasabranch@nationalbank.co.ke | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Prime Bank
Prime Bank is a growing commercial bank in Kenya that offers innovative banking solutions including personal banking, business banking, and corporate banking services.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Dedan Kimathi Avenue, P.O. Box 43825-00100, Mombasa | Tel: (041) 2228945<br>Email: mombasa@primebank.co.ke | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 9:00 AM – 1:00 PM |
Guardian Bank
Guardian Bank Limited was founded by the Chandaria family and provides commercial banking services with a focus on personalized customer service and relationship banking.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Oriental Building, Nkrumah Road, P.O. Box 40619-80100, Mombasa | Tel: (041) 2223594/2227473/2222369<br>Mobile: +254 722 282 216/+254 733 888 059<br>Email: mombasa@guardian-bank.com | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
Middle East Bank Kenya
Middle East Bank Kenya Limited is a commercial bank that provides banking services with a focus on trade finance and serving the business community in Kenya.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Nkrumah Road Branch, P.O. Box 90343-80100, Mombasa | Tel: (041) 2319069/70<br>Email: MombasaBranch@mebkenya.com | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
Bank of India Kenya
Bank of India is an international bank with operations in Kenya, providing commercial banking services to individuals and businesses with particular strength in trade finance and foreign exchange.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Mombasa Branch, P.O. Box 90111-80100, Mombasa | Tel: (041) 2312345<br>Email: mombasa@boikenya.com | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM |
Citibank N.A.
Citibank N.A. Kenya has been operating in Kenya since 1974 and serves corporate and institutional clients. It is the only solely corporate bank in Kenya, focusing on large corporations and institutional clients.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Mombasa Branch, Treasury Square, P.O. Box 90033-80100, Mombasa | Tel: (041) 2311888<br>Email: mombasa@citi.com | Monday-Friday: 8:30 AM – 4:30 PM<br>(Corporate clients only) |
Family Bank
Family Bank is a mid-tier commercial bank in Kenya that focuses on providing accessible banking services to individuals and small businesses across the country.
| Location/Address | Contacts | Operating Hours |
|---|---|---|
| Digo Road Branch, P.O. Box 90544-80100, Mombasa | Tel: (041) 2228456<br>Email: mombasa@familybank.co.ke | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:00 AM – 1:00 PM |
Important Banking Information for Mombasa
General Banking Hours: Most banks in Mombasa operate Monday through Friday from 8:30 AM to 4:00 PM, with Saturday hours typically from 9:00 AM to 12:00 PM or 1:00 PM. Some banks extend their weekday hours until 5:00 PM.
ATM Services: All major banks provide 24-hour ATM services at various locations throughout Mombasa, including shopping centers, hotels, and business districts.
Mobile Banking: Most banks offer comprehensive mobile banking services, allowing customers to conduct transactions, check balances, and access various banking services through their smartphones.
Foreign Exchange: Given Mombasa’s position as a major port city, most banks offer competitive foreign exchange services and trade finance facilities.
Important Note: Contact information and operating hours may change. It is recommended to call ahead or visit the bank’s official website to confirm current details before visiting any branch. Many banks also offer extended hours through their ATM networks and mobile banking platforms.
This comprehensive guide provides essential information for anyone seeking banking services in Mombasa, whether for personal, business, or corporate needs. The city’s robust banking infrastructure supports its role as East Africa’s premier coastal commercial hub.
