Mandera Town List of Banks, Branches, their Locations and Contacts

Kenya Commercial Bank (KCB)

KCB is Kenya’s largest commercial bank by assets and serves millions of customers across the country. The bank provides comprehensive banking solutions including retail banking, corporate banking, and innovative digital services through KCB-MPesa.

DetailInformation
Location/AddressTown Center, opposite Mandera County Referral Hospital
Phone Contact+254 711 087000
Branch Code178
Emailcustomercare@kcbgroup.com
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM<br>Sunday: Closed
ATM Services24/7 ATM available

Equity Bank

Equity Bank is Kenya’s largest bank by customer base and a leading financial institution in East Africa. Known for transformative banking and financial inclusion initiatives, the bank serves diverse customer segments with innovative products and services.

DetailInformation
Location/AddressMandera Town Center, near Central Mosque
Phone Contact+254 763 063000
Branch Code068
Emailinfo@equitybank.co.ke
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM services available

Cooperative Bank of Kenya

Cooperative Bank specializes in serving cooperatives, SACCOs, and their members while also providing comprehensive commercial banking services. The bank has a strong focus on agricultural financing and supporting Kenya’s cooperative movement.

DetailInformation
Location/AddressTown Center, near Mandera Airstrip Road
Phone Contact+254 711 049000
Branch Code111
Emailcustomercare@co-opbank.co.ke
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM available

PostBank Kenya

PostBank is a government-owned commercial bank that leverages Kenya’s extensive postal network to provide accessible banking services. The bank focuses on serving underbanked populations with affordable financial solutions.

DetailInformation
Location/AddressNear Kenya Post Office, Central Mandera
Phone Contact+254 20 3344000
Branch Code609
Emailinfo@postbank.co.ke
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM services

NCBA Bank Kenya

NCBA Bank resulted from the merger of National Bank of Kenya and Commercial Bank of Africa. The bank offers retail banking, corporate banking, and digital financial services with a focus on supporting Kenya’s economic growth.

DetailInformation
Location/AddressMarket Area, Mandera Town
Phone Contact+254 20 2884444
Branch Code102
Emailcustomercare@ncbagroup.com
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM available

Family Bank

Family Bank is a mid-tier commercial bank that provides personalized banking services with a focus on retail banking, SME financing, and affordable housing solutions through competitive mortgage products.

DetailInformation
Location/AddressMandera Town Center
Phone Contact+254 711 056444
Branch Code095
Emailcustomercare@familybank.co.ke
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM services

Diamond Trust Bank (DTB)

Diamond Trust Bank is a leading commercial bank in East Africa offering comprehensive banking solutions. The bank is known for its strong corporate banking services and growing retail banking portfolio.

DetailInformation
Location/AddressTown Center, near County Commissioner’s Office
Phone Contact+254 20 2852000
Branch Code085
Emailcustomerservice@dtbafrica.com
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM network

Salaam Bank

Salaam Bank is an Islamic bank that provides Sharia-compliant banking services including Islamic financing, trade finance, and retail banking products that adhere to Islamic banking principles.

DetailInformation
Location/AddressCentral Mandera, near Main Market
Phone Contact+254 20 3946000
Branch Code230
Emailinfo@salaambank.co.ke
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM available

KCB Islamic Banking

KCB Islamic Banking provides Sharia-compliant financial services through dedicated Islamic banking windows. The service caters to customers seeking banking products that comply with Islamic financial principles.

DetailInformation
Location/AddressWithin KCB Mandera Branch
Phone Contact+254 711 087000
Branch Code178
Emailislamic@kcbgroup.com
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM<br>Sunday: Closed
ATM ServicesAccess through KCB ATM network

Gulf African Bank

Gulf African Bank is an Islamic commercial bank that offers Sharia-compliant banking services including trade finance, corporate banking, and retail products designed to meet the needs of diverse customer segments.

DetailInformation
Location/AddressTown Center, near Mandera Stadium
Phone Contact+254 20 4263000
Branch Code072
Emailcustomerservice@gulfafricanbank.com
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed
ATM Services24/7 ATM services

Microfinance Institutions

Several microfinance institutions also operate in Mandera Town, providing micro-loans and savings services to small businesses and individuals. These include Kenya Women Microfinance Bank, Faulu Microfinance Bank, and various SACCOs that serve specific communities and professional groups.

Important Banking Notes

Most banks in Mandera Town offer extended hours through ATM services and mobile banking platforms. Islamic banking services are particularly prevalent given the town’s demographics, with several conventional banks offering Sharia-compliant products. Business customers are advised to schedule appointments for corporate banking services, and all banks require valid identification for account opening and major transactions.

Mobile money services including M-Pesa, Airtel Money, and T-Kash are widely integrated with bank services, providing additional convenience for customers. Currency exchange services for Somali Shilling and Ethiopian Birr are available at most branches due to Mandera’s border location.

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