Category: Listings

Nairobi Online Services Directory Listings - Find places, people, service providers, professionals, institutions, services in Nairobi and Beyond. Find great use for our daily updates and listings. Do you need to give any information a prominent visibility on the web-space? Get in touch with Nairobi Online for Digital Marketing, Online Content creation, search enging optimization and digital branding.

Residential and Commercial Services Listings

Facility Services in Nairobi and Kenya cater to both residential and commercial properties, ensuring tailored solutions for diverse needs. Below is a concise overview of key services offered by facility management companies, addressing the unique requirements of homes, offices, and industrial spaces.

  • Cleaning Services: Regular and deep cleaning for homes, offices, and retail spaces, maintaining hygiene and aesthetics. Specialized services include carpet cleaning and window washing.
  • Pest Control: Comprehensive pest management and fumigation to protect residential and commercial properties from infestations, ensuring compliance with health standards.
  • Security Services: Trained personnel, CCTV systems, and access control for safety in homes, estates, and commercial facilities.
  • Maintenance and Repairs: Preventive and reactive maintenance of plumbing, electrical, HVAC, and other systems to ensure operational efficiency in both settings.
  • Gardening and Landscaping: Lawn care, pruning, and eco-friendly landscaping to enhance outdoor spaces for residential estates and commercial properties.
  • Waste Management: Sustainable waste collection, disposal, and recycling for households and businesses, adhering to environmental regulations.
  • Home Organizing: Decluttering and space optimization for homes, with digital organization and moving assistance for residential and small commercial clients.
  • Appliance Repair: Maintenance and repair of household and commercial appliances, such as refrigerators and generators, to minimize downtime.
  • Laundry Services: Washing, ironing, and dry cleaning with pick-up and delivery options for residential and commercial clients.
  • Construction and Renovation: Minor repairs to full-scale remodeling for homes and commercial spaces, ensuring quality and timely delivery.

These Facility Services in Nairobi and Kenya provide integrated solutions to enhance comfort, safety, and efficiency across residential and commercial environments.

Co-operative Bank of Kenya Locations and Contacts in Nairobi

June 9, 2025 /

Co-operative Bank of Kenya Locations and Contacts in Nairobi

The Co-operative Bank of Kenya, a leading commercial bank in Kenya, has been a cornerstone of the country’s financial sector since its establishment in 1968. With a robust network of 160 branches nationwide as of 2021, the bank serves over 7.5 million account holders, offering a wide range of services tailored to individuals, small businesses, and large corporations. In Nairobi County, the bank operates numerous branches strategically located to provide convenient access to banking services. This article provides a comprehensive list of Co-operative Bank of Kenya’s branch locations, contact details, operating hours, and services offered in Nairobi, based on the most reliable and up-to-date information available.

Overview of Co-operative Bank of Kenya

Founded in 1966 as a cooperative society, Co-operative Bank of Kenya received its banking license in 1968. Initially focused on serving cooperative societies, it transitioned into a fully-fledged commercial bank in 1989, expanding its product offerings to include retail banking, corporate banking, and digital banking solutions. The bank went public in 2008 and is listed on the Nairobi Securities Exchange (NSE) under the symbol COOP. Its headquarters are located at Co-operative House, Haile Selassie Avenue, Nairobi.

The bank is renowned for its innovative financial solutions, including mobile banking (MCo-op Cash), internet banking, and agency banking, which have deepened its customer base. It also operates subsidiaries such as Kingdom Securities Limited, Co-opTrust Investment Services Limited, and Co-operative Consultancy Services Kenya Limited. In 2010, the bank was named the “Best Bank of Kenya” by the London Financial Times for its remarkable growth.

Co-operative Bank Branches in Nairobi County

Below is a detailed list of Co-operative Bank of Kenya branches in Nairobi, including their physical addresses, branch codes, contact details, and operating hours. Note that operating hours may vary slightly, and customers are encouraged to confirm with the specific branch for any changes, especially during public holidays.

1. Co-op House Branch

  • Branch Code: 11002
  • Address: Co-operative House, Haile Selassie Avenue, P.O. Box 67881 - 00200, Nairobi
  • Telephone: (020) 3276280, 0711 049 280, 0732 106 280
  • Fax: (020) 3276526
  • Email: co-ophsebr@co-opbank.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Account openings (individual, business, children, joint, foreign currency), loans, trade finance, internet banking, and MoneyGram services.

2. Kenyatta Avenue Branch

  • Branch Code: 11164
  • Address: Kenyatta Avenue, P.O. Box 44805 - 00200, Nairobi
  • Telephone: 0793 072 017, 0782 501 012, 0793 072 022, 0793 072 023
  • Email: kenyattaavenbibr@co-opbank.co.ke
  • Operating Hours:
    • Normal Business Hours:
      • Monday to Friday: 8:30 AM – 4:00 PM
      • Saturday: 8:30 AM – 12:00 Noon
      • Sundays and Public Holidays: Closed
    • Executive Business Hours:
      • Monday to Friday: 8:30 AM – 5:00 PM
      • Saturday: 8:30 AM – 1:00 PM
      • Sundays and Public Holidays: Closed
  • Services: Executive banking, SME loans, asset finance, and international money transfers (SWIFT code: KCOOKENA).

3. Aga Khan Walk Branch

  • Branch Code: 11065
  • Address: Aga Khan Walk, P.O. Box 20818 - 00100, Nairobi
  • Telephone: (020) 2214063, 0729 110 777, 0732 760 465
  • Fax: (020) 2214064
  • Email: uchumihsebr@co-opbank.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Personal banking, business accounts, and micro-business insurance.

4. Athi River Branch

  • Branch Code: 11033
  • Address: Athi River, P.O. Box (not specified), Nairobi
  • Telephone: (045) 6622880, 6622875/6, 0722 207 575, 0734 333 316
  • Fax: (045) 6622884
  • Email: athi_riverbr@co-opbank.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Agricultural loans, term loans, and LPO financing.

5. Buru Buru Branch

  • Branch Code: 11032
  • Address: Buru Buru, P.O. Box 427 - 00515, Buru Buru, Nairobi
  • Telephone: (020) 7780187, 0735 600 520, 0713 600 991
  • Fax: (020) 7780190
  • Email: buruburubr@co-opbank.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Retail banking, children’s accounts, and mobile banking registration.

6. City Hall Branch

  • Branch Code: 11049
  • Address: City Hall, P.O. Box 44805 - 00200, Nairobi
  • Telephone: (020) 2252126/33/49, 0729 110 777, 0732 760 465, 0724 253 255, 0733 330 052
  • Fax: (020) 2252034
  • Email: cityhallbr@co-opbank.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Corporate banking, treasury products, and fixed income services.

7. Dagoretti Branch

  • Branch Code: 11130
  • Address: Dagoretti, P.O. Box 38665 - 00100, Nairobi
  • Telephone: (020) 2181333, 0701 154 136, 0786 666 042
  • Email: dagoretticornerbr@co-opbank.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: SME banking, invoice discounting, and personal loans.

8. Dandora Branch

  • Branch Code: 11075
  • Address: Dandora, P.O. Box 774 – 00516, Nairobi
  • Telephone: (020) 2601488, 0719 865 298
  • Fax: (020) 2601485
  • Email: dandorabr@co-opbank.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Micro-business loans, savings accounts, and digital banking.

9. Thika Road Mall (TRM) Branch

  • Branch Code: Not specified
  • Address: Thika Road Mall, Thika Road, P.O. Box (not specified), Nairobi
  • Telephone: Not specified (contact head office for details)
  • Email: Not specified
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Account openings, joint accounts, and business banking.

10. Utawala Branch

  • Branch Code: Not specified
  • Address: Utawala, P.O. Box 48022 - 00100, Nairobi
  • Telephone: 0701 826 885, 0786 666 019
  • Email: Not specified
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Personal banking, foreign currency accounts, and mobile banking.

11. Ukulima Branch

  • Branch Code: 11011
  • Address: Ukulima, P.O. Box (not specified), Nairobi
  • Telephone: Not specified (contact head office for details)
  • Email: Not specified
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:00 PM
    • Saturday: 8:30 AM – 12:00 Noon
    • Sundays and Public Holidays: Closed
  • Services: Agricultural financing, cooperative society accounts, and trade finance.

Head Office Contact Information

For inquiries not specific to a branch or for corporate services, customers can contact the Co-operative Bank of Kenya’s head office:

  • Address: Co-operative House, Haile Selassie Avenue, P.O. Box 48231 - 00100, Nairobi
  • Telephone: +254 020 888999, +254 020 88891
  • Mobile: 0711 049 000, 0732 106 000
  • Email: customerservice@co-opbank.co.ke
  • Contact Centre: Available 24/7 at 0711 049 000 or 0732 106 000
  • SWIFT Code: KCOOKENA
  • Website: www.co-opbank.co.ke

Services Offered at Co-operative Bank Branches

Co-operative Bank of Kenya offers a comprehensive suite of services across its Nairobi branches, including:

  1. Account Types:
    • Individual, joint, business, children’s, and foreign currency accounts.
    • Specialized accounts for cooperatives and SMEs.
  2. Loans and Financing:
    • Personal loans, business loans, asset finance, and LPO financing.
    • Agricultural loans and micro-business loans for small-scale entrepreneurs.
  3. Digital Banking:
    • MCo-op Cash mobile banking for transfers, bill payments, and loan applications.
    • Internet banking for account management and transactions.
    • Agency banking for accessible services through authorized agents.
  4. International Services:
    • MoneyGram and SWIFT transfers for international payments.
    • Foreign currency accounts and exchange services.
  5. Insurance and Investment:
    • Medical, motor, general, life, and agricultural insurance through CIC Insurance Group (35.71% shareholding).
    • Investment services via Co-opTrust Investment Services Limited.
  6. Treasury and Corporate Services:
    • Fixed income and money market products.
    • Letters of credit and invoice discounting for businesses.

How to Locate a Branch or Verify Details

To find the nearest Co-operative Bank branch or confirm contact details:

  • Visit the Official Website: The bank’s website (www.co-opbank.co.ke) provides a branch locator tool under the “Contact Us” section.
  • Call the Contact Centre: Dial 0711 049 000 or 0732 106 000 for 24/7 assistance.
  • Use Mobile Banking: The MCo-op Cash app includes branch and ATM locator features.
  • Email or Visit: Reach out to the branch email addresses provided or visit the branch during operating hours.

For accurate branch codes, especially for money transfers, customers should verify with the bank, as codes like 11011 (Ukulima) and 11164 (Kenyatta Avenue) are critical for ensuring transactions reach the correct account.

Co-operative Bank of Kenya’s extensive branch network in Nairobi County reflects its commitment to providing accessible and innovative financial services. With branches strategically located in key areas like Kenyatta Avenue, Buru Buru, and Thika Road Mall, the bank caters to diverse customer needs, from personal banking to corporate finance. The contact details and operating hours provided above ensure customers can easily connect with their preferred branch. For the latest information or to access digital banking services, visit www.co-opbank.co.ke or contact the 24/7 customer service centre.

 

Commercial International Bank (CIB) Locations and Contacts in Nairobi

June 9, 2025 /

Commercial International Bank (CIB) Locations and Contacts in Nairobi

Commercial International Bank (CIB) Kenya, formerly known as Mayfair-CIB, is a tier III commercial bank in Kenya, fully owned by Commercial International Bank (CIB) Egypt, one of Egypt’s leading private-sector banks. Established in 2017 as Mayfair Bank Limited and rebranded to CIB Kenya following its acquisition by CIB Egypt, the bank has carved a niche in serving high-net-worth individuals (HNWIs), small to medium enterprises (SMEs), and corporate clients. With a focus on personalized banking, wealth management, and innovative digital solutions, CIB Kenya operates strategically located branches in Nairobi’s key business hubs. This article provides a comprehensive guide to CIB Kenya’s branch locations, contact details, and services offered in Nairobi County as of June 2025.

Overview of CIB Kenya

CIB Kenya began operations in August 2017 after receiving its banking license from the Central Bank of Kenya (CBK) on June 20, 2017. Initially founded as Mayfair Bank by 31 Kenyan investors, it was acquired by CIB Egypt, with a 51% stake purchased in April 2020 for USD 35 million and the remaining 49% in January 2023, making it CIB’s first fully owned subsidiary outside Egypt. Headquartered in Nairobi’s Westlands, CIB Kenya has a network of six branches across the country, three of which are in Nairobi County. The bank is known for its tailored financial solutions, including corporate banking, trade finance, treasury services, and wealth management, with a market share of approximately 0.28% as categorized by the CBK.

CIB Kenya leverages its parent company’s expertise to deliver world-class banking services, integrating advanced technology through its mobile banking app and online platforms to ensure convenience and accessibility. The bank’s strategic focus on digital innovation and customer-centric services positions it as a rising player in Kenya’s competitive financial sector. Below is a detailed list of CIB Kenya’s branches in Nairobi, including their locations, contact information, and key services.

CIB Kenya Branches in Nairobi

1. Westlands Branch (Headquarters)

  • Location: KAM House, Ground Floor, Opposite Westgate Mall, Mwanzi Road, Westlands, Nairobi
  • Contact Details:
    • Phone: +254 20 3951 100
    • Email: info@cibkenya.co.ke
    • Operating Hours: Monday to Friday, 8:30 AM – 4:30 PM; Saturday, 9:00 AM – 12:00 PM (Closed on Sundays and public holidays)
  • Overview: As the headquarters of CIB Kenya, the Westlands branch serves as the central hub for the bank’s operations in the country. Located in the vibrant business district of Westlands, opposite the prominent Westgate Mall, this branch offers a full suite of banking services, including corporate banking, personal banking, wealth management, and investment solutions. It caters to high-net-worth individuals and corporate clients, providing tailored financial products such as trade finance, cash management, and foreign exchange services. The branch is equipped with modern facilities and a team of relationship managers to ensure personalized service.

2. Upper Hill Branch

  • Location: Old Mutual Towers, Ground Floor, Upperhill Road, Nairobi
  • Contact Details:
    • Phone: +254 20 3951 100
    • Email: info@cibkenya.co.ke
    • Operating Hours: Monday to Friday, 8:30 AM – 4:30 PM; Saturday, 9:00 AM – 12:00 PM (Closed on Sundays and public holidays)
  • Overview: Situated in Nairobi’s Upper Hill, a thriving business district hosting numerous corporate offices and government institutions, this branch is strategically positioned to serve corporate clients and high-net-worth individuals. The Upper Hill branch specializes in investment banking services, including mergers and acquisitions advisory, structured finance, and capital market solutions. It also offers wealth management and personalized banking products for HNWIs, making it a key location for clients seeking sophisticated financial solutions. The branch’s location ensures easy access for businesses and professionals in the area.

3. Industrial Area Branch

  • Location: Hi-Tech Granite Industries Building, Enterprise Road, Industrial Area, Nairobi
  • Contact Details:
    • Phone: +254 20 3951 100
    • Email: info@cibkenya.co.ke
    • Operating Hours: Monday to Friday, 8:30 AM – 4:30 PM; Saturday, 9:00 AM – 12:00 PM (Closed on Sundays and public holidays)
  • Overview: Located in Nairobi’s bustling Industrial Area, this branch is designed to meet the banking needs of businesses in the manufacturing, logistics, and industrial sectors. It offers specialized corporate banking services, including trade finance, working capital solutions, and treasury services such as foreign exchange and money market instruments. The branch supports businesses with tailored lending solutions and cash management services, ensuring operational efficiency for industries in the area. Its strategic location makes it convenient for corporate clients operating in Nairobi’s industrial hub.

Services Offered by CIB Kenya

CIB Kenya provides a wide range of financial products and services tailored to its clientele, with a focus on corporate banking, private banking for HNWIs, and digital banking solutions. Key offerings include:

  • Corporate Banking: Comprehensive services such as trade finance, cash management, foreign exchange services, and tailored lending solutions to support businesses of all sizes.
  • Private Banking for HNWIs: Wealth management services, including investment advisory, estate planning, and personalized banking products designed for high-net-worth individuals.
  • Treasury and Investment Solutions: Foreign exchange trading, money market instruments, and investment opportunities to help clients manage risks and enhance their portfolios.
  • Digital Banking: CIB Kenya’s mobile banking app and online banking platforms provide 24/7 access to accounts, enabling clients to manage transactions, block lost cards, and access financial services remotely. The bank’s digital-first approach ensures convenience and security for its customers.

Digital Banking and Customer Support

CIB Kenya is committed to enhancing customer experience through digital innovation. Clients can access banking services via the CIB mobile banking app, which allows for seamless account management, bill payments, and card management, including the ability to block lost cards instantly. The bank’s online banking platform offers similar functionalities, ensuring 24/7 access to financial services. For immediate support or emergencies, such as card closures, customers can contact CIB Kenya’s 24/7 Call Center at +254 20 3951 100 or reach out via email at info@cibkenya.co.ke. Additionally, customers can engage with the bank through its social media pages on platforms like Facebook for updates and direct messaging.

For personalized assistance, clients are encouraged to visit any of the Nairobi branches, where trained representatives provide tailored services. The bank’s branch locator page on its official website (cibke.com) offers an interactive map to help customers find the nearest branch.

Future Outlook

CIB Kenya is poised for growth in the Kenyan financial sector, leveraging its parent company’s expertise and global network. With a focus on expanding its digital banking offerings and maintaining a strategic presence in key business hubs, the bank aims to enhance its market position while continuing to serve its niche clientele of HNWIs and corporates. Plans for further expansion include introducing innovative financial products and strengthening SME support, aligning with Kenya’s growing demand for tailored banking solutions.

Commercial International Bank (CIB) Kenya offers a robust network of three branches in Nairobi County, strategically located in Westlands, Upper Hill, and Industrial Area to cater to its corporate and high-net-worth clientele. With a comprehensive suite of services, including corporate banking, wealth management, and digital banking solutions, CIB Kenya combines global expertise with local market insights to deliver exceptional financial services. For more information or to access banking services, customers can visit any of the listed branches, contact the 24/7 Call Center at +254 20 3951 100, or explore the bank’s digital platforms at cibke.com.

Citibank N.A. Kenya Locations and Contacts in Nairobi

June 9, 2025 /

Citibank N.A. Kenya Locations and Contacts in Nairobi

Citibank N.A. Kenya, a branch of Citibank, National Association, a globally recognized financial institution, has been operating in Kenya since 1974. As the regional hub for the Citi East Africa cluster, which includes Kenya, Uganda, Tanzania, and Zambia, Citibank N.A. Kenya focuses exclusively on corporate and institutional banking, distinguishing itself as the only solely corporate bank in the country. In Nairobi, Citibank operates one main branch, serving top-tier local corporates, financial institutions, and public sector clients with services such as trade financing, investment banking, foreign exchange, and digital banking solutions. This article provides detailed information on Citibank N.A. Kenya’s branch location, contact details, and services offered in Nairobi County, ensuring clients can easily connect with the bank for their financial needs.

Overview of Citibank N.A. Kenya

Citibank N.A. Kenya is a subsidiary of Citibank, N.A., a federally chartered National Banking Association under the laws of the United States, ultimately owned by Citigroup, Inc., a public corporation listed on the New York Stock Exchange. Established in Kenya in 1974, the bank has grown to become a key player in corporate and institutional banking, catering to governments, parastatals, and top-tier corporates in sectors such as aviation, shipping, power, energy, manufacturing, and infrastructure. Since 1999, Citibank has expanded its focus to include emerging and vibrant middle and lower market tiers, as well as financial institutions like banks and insurance companies. With a workforce of over 600 employees across its locations, Citibank N.A. Kenya emphasizes innovation, security, and convenience in its banking solutions, offering services like online banking, trade financing, and global client banking.

Citibank N.A. Kenya Branch in Nairobi

Nairobi Branch (Head Office)

  • Location: Citibank House, Upper Hill Road, Nairobi, Kenya
  • Postal Address: P.O. Box 30711 - 00100, Nairobi, Kenya
  • Phone Numbers:
    • +254 (20) 275 4000
    • +254 (20) 275 4444
    • +254 (20) 271 1221
    • +254 (20) 222 248
  • Fax:
    • +254 (20) 271 4810
    • +254 (20) 271 4811
  • Email: kenya.citiservice@citi.com
  • SWIFT Code: CITIKENA
  • Operating Hours:
    • Monday to Friday: 9:00 AM – 4:00 PM (EAT)
    • Saturday: Closed
    • Sunday: Closed
  • Services Offered:
    • Corporate and investment banking
    • Treasury and trade solutions
    • Foreign exchange services
    • Public sector financing
    • Online and mobile banking
    • Global client banking
    • Financial tools (e.g., account alerts, online bill payments)
    • Credit and debit card services
    • Investment and wealth management for institutional clients

Description: The Nairobi branch, located at Citibank House on Upper Hill Road, serves as the head office for Citibank N.A. Kenya and the regional hub for the Citi East Africa cluster. Situated in the Upper Hill financial district, the branch is easily accessible and surrounded by other major financial institutions, such as East African Development Bank (289 meters away) and Gulf African Bank (332 meters away). The branch caters exclusively to corporate and institutional clients, offering tailored financial solutions for large-scale businesses, government entities, and financial institutions. Clients can access a range of digital banking tools, including CitiDirect for online banking and Citi with Apple Pay for seamless transactions. The branch is equipped with ATMs and provides secure, innovative services designed to meet the needs of its high-profile clientele.

Additional Notes on Citibank N.A. Kenya Services

Citibank N.A. Kenya stands out for its focus on corporate banking, offering specialized services that include:

  • Trade Financing: Supporting businesses with import and export financing solutions.
  • Investment Banking: Providing advisory services and capital market solutions for corporates and institutions.
  • Treasury and Trade Solutions: Facilitating efficient cash management and global transaction services.
  • Global Energy Advisor: A growing segment of Citi’s business, focusing on energy sector financing and advisory services for corporates in East Africa.

The bank also prioritizes the security of client information, adhering to strict safeguards that comply with applicable laws. Clients can access their accounts through Citi’s online banking platform (https://online.citi.com) and mobile banking apps, which offer features like text banking, account alerts, and auto-save options. For institutional clients, Citibank provides global relationship banking services, ensuring seamless financial operations across the 95 markets where Citi has an on-the-ground presence.

Contacting Citibank N.A. Kenya

For inquiries, clients can reach out to Citibank N.A. Kenya through the following channels:

For press inquiries or commentary on how news impacts the business community, clients can contact the bank directly via email or phone. The bank welcomes feedback and suggestions through its social media platforms.

Clarifications and Notes

  • Single Branch in Nairobi: Unlike some sources that mention multiple branches in Nairobi, current information confirms that Citibank N.A. Kenya operates only one branch in Nairobi, located at Citibank House on Upper Hill Road. References to additional branches, such as one on Wabera Street or in Gigiri, appear to be outdated or inaccurate.
  • Corporate Focus: Citibank N.A. Kenya does not offer retail banking services for individual customers. Its services are tailored exclusively to corporate and institutional clients, unlike other banks that serve both retail and corporate markets.
  • Mombasa Branch: While this article focuses on Nairobi, it’s worth noting that Citibank N.A. Kenya also operates a branch in Mombasa at Citibank House, Nkrumah Road, P.O. Box 83615 - 80100, Mombasa, with phone numbers +254 (41) 222 1071 or +254 (41) 231 1043.

Citibank N.A. Kenya’s presence in Nairobi is centered at its head office in Citibank House, Upper Hill Road, where it serves as a regional hub for corporate and institutional banking in East Africa. With a focus on innovative financial solutions, secure digital banking platforms, and tailored services for top-tier clients, the bank plays a critical role in supporting Kenya’s corporate sector. Clients can contact the Nairobi branch through multiple channels, including phone, email, and social media, ensuring accessibility and responsiveness. For those seeking corporate banking services in Nairobi, Citibank N.A. Kenya remains a trusted partner, leveraging its global expertise to deliver world-class financial solutions.

Bank of India Locations and Contacts in Nairobi

June 9, 2025 /

List of Bank of India Locations and Contacts in Nairobi

Bank of India, one of India’s premier public sector banks, has been a significant player in Kenya’s financial sector since its establishment in the country on June 5, 1953. As a government-owned institution, it is one of the 42 licensed commercial banks in Kenya, offering a wide range of services, including personal banking, corporate banking, and foreign exchange solutions. With its headquarters located along Kenyatta Avenue in Nairobi, Bank of India operates six branches across Kenya, three of which are strategically situated in Nairobi County to serve the capital’s diverse customer base. This article provides a comprehensive overview of Bank of India’s branch locations, contact details, and services offered in Nairobi, ensuring customers can easily access their banking needs.

Overview of Bank of India in Kenya

Founded on September 7, 1906, by a group of eminent businessmen in Mumbai, Bank of India was nationalized in 1969 and has since grown into a global financial institution with over 5,100 branches in India and 47 branches/offices across 13 countries, including Kenya. In Kenya, the bank opened its first branch in Mombasa in 1953, followed by its Nairobi branch in 1954, located in the Heritage Building. The bank’s Kenyan operations are overseen by a Chief Executive based in Nairobi, ensuring seamless coordination across its branches. Bank of India is renowned for its commitment to superior, proactive banking services, blending traditional values with modern infrastructure, such as mobile and internet banking platforms. It caters to individuals, businesses, and Non-Resident Indians (NRIs) with services like savings accounts, fixed deposits, personal loans, trade finance, and competitive forex rates, particularly for transactions between Kenya and India.

In Nairobi, Bank of India maintains three branches: the Head Office on Kenyatta Avenue, the Westlands Branch, and the Industrial Area Branch. These branches are strategically located to serve the city’s bustling commercial hubs, offering tailored financial solutions to meet both local and international banking needs. Below is a detailed list of these branches, including their addresses, contact information, and services provided.

Bank of India Branches in Nairobi

1. Nairobi Head Office

  • Location: Bank of India Building, Kenyatta Avenue, Nairobi
  • Postal Address: P.O. Box 30246-00100, Nairobi, Kenya
  • Telephone: +254 20 2221414, +254 20 2221415, +254 20 2221416, +254 20 2221417
  • Fax: +254 20 2221418
  • Email: boikenya@boikenya.com
  • SWIFT Code: BKIDKENA
  • Services: As the central hub for Bank of India’s operations in Kenya, the Nairobi Head Office offers a comprehensive range of services, including:
    • Personal Banking: Savings accounts, fixed deposits, personal loans, and the Bank of India Kenya Visa Debit Card for local and international transactions.
    • Corporate Banking: Working capital finance, trade finance (e.g., letters of credit), and corporate loans.
    • Foreign Exchange Services: Competitive forex rates and remittance services, especially for transactions involving India.
    • Digital Banking: Access to mobile and internet banking platforms for account management, fund transfers, and bill payments.
    • NRI Services: Specialized accounts and investment options for Non-Resident Indians, including NRE/NRO accounts and portfolio investment schemes.

The Head Office is located in Nairobi’s central business district, making it easily accessible for individuals and businesses seeking a wide array of financial services. It also serves as the primary point for escalating unresolved customer complaints.

2. Westlands Branch

  • Location: The Oval, 2nd Floor, Jalaram Road, Westlands, Nairobi
  • Postal Address: P.O. Box 14467-00800, Nairobi, Kenya
  • Telephone: +254 20 4452011, +254 20 4452012
  • Email: Westlands.Nairobi@bankofindia.co.in
  • Services: Situated in the vibrant Westlands district, a key commercial and residential area, this branch caters to both retail and corporate clients with services such as:
    • Retail Banking: Savings accounts, fixed deposits, and personal loans for individuals.
    • Business Loans: Financing solutions for small and medium enterprises (SMEs) and larger corporations.
    • Wealth Management: Investment products and advisory services tailored to high-net-worth individuals.
    • Digital Banking: Access to online banking platforms for convenient account management.

The Westlands Branch is ideal for customers in Nairobi’s upscale business and residential areas, offering personalized banking solutions in a modern, customer-friendly environment.

3. Industrial Area Branch

  • Location: Block D-1, Ground Floor, Sameer Business Park, Mombasa Road, Nairobi
  • Postal Address: P.O. Box 18113-00500, Nairobi, Kenya
  • Telephone: +254 20 2399060, +254 20 2399061
  • Email: IndArea.Nairobi@bankofindia.co.in
  • Services: Located in Nairobi’s Industrial Area, this branch primarily serves businesses and employees in the region, offering:
    • Trade Finance: Letters of credit, export/import financing, and other trade-related services.
    • Working Capital Loans: Financing solutions to support business operations and growth.
    • Cash Management Services: Efficient solutions for businesses to manage their cash flow.
    • Personal Banking: Savings accounts, fixed deposits, and personal loans for employees and residents in the area.
    • Digital Banking: Access to mobile and internet banking for seamless transactions.

This branch is strategically positioned to cater to the financial needs of businesses in Nairobi’s industrial hub, particularly those involved in manufacturing and trade.

Contacting Bank of India in Nairobi

For general inquiries, account-related services, or complaints, customers are encouraged to first contact the respective branch using the provided telephone numbers or email addresses. When submitting complaints or messages, customers should include their name, account number, branch name, and mobile number for efficient follow-up. Unresolved issues can be escalated to the Chief Executive’s office at the Nairobi Head Office via the email boikenya@boikenya.com.

Additionally, Bank of India’s official website (www.boikenya.com) provides access to online banking services, account opening forms for NRIs, and detailed information about the bank’s products and services. Customers can also stay updated on interest rates, with the bank recently revising its base rate to 15.50% effective January 10, 2025, and rates on advances linked to the Central Bank of Kenya’s CBR (11.25%) revised effective December 5, 2024.

Why Choose Bank of India in Nairobi?

Bank of India’s 70-year presence in Kenya underscores its commitment to supporting the country’s financial growth. The bank’s three Nairobi branches are strategically located to serve diverse customer segments, from individuals seeking personal banking solutions to businesses requiring trade finance and corporate loans. Its focus on digital banking ensures customers can manage their finances conveniently, while its expertise in foreign exchange and NRI services makes it a preferred choice for those with international financial needs, particularly between Kenya and India.

With a strong legacy, modern infrastructure, and a customer-centric approach, Bank of India continues to be a trusted partner in Nairobi’s financial landscape, offering reliable and innovative banking solutions to meet the needs of its growing customer base.

Disclaimer: The contact details and services listed are based on the most recent information available as of June 9, 2025. Customers are advised to verify details directly with the bank for the latest updates, as contact information and service offerings may change. For further details, visit www.boikenya.com or contact the respective branches.

Bank of Baroda Kenya Locations and Contacts in Nairobi

June 9, 2025 /

Bank of Baroda Locations and Contacts in Nairobi

Bank of Baroda (Kenya) Limited, a subsidiary of the Indian multinational Bank of Baroda, has been a significant player in Kenya’s financial sector since establishing its first branch in Mombasa in 1953. Regulated by the Central Bank of Kenya, the bank operates as a Tier II commercial bank with a market share of approximately 2.90% as of 2021, ranking 14th among 43 banks in the country. With its headquarters in Nairobi, Bank of Baroda has expanded to 13 branches nationwide, five of which are located in Nairobi County. This article provides a comprehensive guide to the Bank of Baroda branches in Nairobi, including their locations, contact details, operating hours, and services offered, ensuring customers can easily access banking solutions tailored to their needs.

Overview of Bank of Baroda in Kenya

Bank of Baroda (Kenya) Limited is renowned for its contributions to Kenya’s socio-economic development, particularly in the manufacturing and trading sectors, where over 50% of its lending is directed. The bank offers a diverse range of products, including personal and business banking, digital banking, corporate banking, and specialized loan products like the Baroda Traders Loan and Baroda Mortgage Loan. Recognized for its competitive loan charges, the bank was named the bank with the lowest loan charges at the 2021 Banking Awards. With a focus on customer convenience, Bank of Baroda provides online banking channels, mobile banking via the Baroda mPassbook app, and M-Pesa services through Paybill number 902363.

In Nairobi, the bank’s branches are strategically located to serve a diverse clientele, from individuals and small businesses to large corporations. Each branch is equipped to handle a variety of financial services, ensuring accessibility and efficiency for customers across the city.

Bank of Baroda Branches in Nairobi

Below is a detailed list of the five Bank of Baroda branches in Nairobi, including their physical addresses, contact information, operating hours, and key services.

1. Nairobi Main Branch (Head Office)

  • Location: Baroda House, 90 Muthithi Road, Westlands, P.O. Box 30033-00100, Nairobi, Kenya
  • Telephone: +254 20 2248402, +254 20 2248412, +254 20 2226416
  • Fax: +254 20 310439
  • Email: kenya@bankofbaroda.com, ho.kenya@bankofbaroda.com
  • SWIFT Code: BARBKENA
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 5:00 PM
    • Saturday: 9:30 AM to 12:30 PM
    • Sunday: Closed
  • Services Offered:
    • Corporate banking, including trade finance and overdraft facilities
    • Personal banking, such as savings and current accounts
    • Loan products, including home loans, car loans, and Baroda Traders Loan
    • Digital banking services, including mobile and internet banking
    • Foreign exchange services
    • NRI banking services for the Indian diaspora

The Nairobi Main Branch serves as the bank’s headquarters and is the primary point of contact for corporate clients and major financial transactions. It is centrally located in Westlands, making it easily accessible for customers in Nairobi’s business district.

2. Koinange Street Branch

  • Location: Baroda House, 29 Koinange Street, P.O. Box 30033-00100, Nairobi, Kenya
  • Telephone: +254 20 2248402, +254 20 2248412, +254 20 2226416
  • Fax: +254 20 310439
  • Email: nairob@bankofbaroda.com
  • SWIFT Code: BARBKENANMO
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Retail banking, including Baroda Current and Premier Current Accounts
    • Personal and business loans
    • Digital banking services
    • Foreign currency accounts and remittance services
    • Insurance tie-up products

Situated in Nairobi’s central business district, the Koinange Street Branch is ideal for customers seeking convenient access to banking services in the heart of the city. Its proximity to major commercial areas makes it a popular choice for businesses and professionals.

3. Industrial Area Branch

  • Location: Enterprise Road, Industrial Area, P.O. Box 18269-00500, Nairobi, Kenya
  • Telephone: +254 20 555971, +254 20 555972, +254 20 555973
  • Fax: +254 20 555943
  • Email: indust.nairobi@bankofbaroda.com
  • SWIFT Code: BARBKENAIND
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Business banking, including Baroda Traders Loan and Baroda Mortgage Loan
    • Trade finance for manufacturing and trading businesses
    • Current and savings accounts
    • Digital banking and M-Pesa services
    • Overdraft facilities for SMEs

The Industrial Area Branch caters primarily to businesses in Nairobi’s industrial hub, offering tailored financial solutions for manufacturing and trading enterprises. Its location ensures easy access for companies operating in the area.

4. Sarit Centre Branch

  • Location: Lower Ground Floor, Sarit Centre, Westlands, P.O. Box 886-00606, Nairobi, Kenya
  • Telephone: +254 20 3752590, +254 20 3752591
  • Fax: +254 20 3752592
  • Email: sarit@bankofbaroda.com
  • SWIFT Code: BARBKENASAR
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Personal banking, including savings accounts and fixed deposits
    • Retail loans, such as car and personal loans
    • Digital banking services
    • Foreign exchange and remittance services
    • Premium banking for high-net-worth individuals

Located in the popular Sarit Centre shopping mall, this branch is convenient for retail customers and families in Westlands. It offers a relaxed banking environment with a focus on personal banking services.

5. Mombasa Road Branch

  • Location: Somak House, Ground Floor, Near Airtel Building, Masari Road, P.O. Box 18948-00500, Nairobi, Kenya
  • Telephone: +254 20 6829118, +254 20 6829119
  • Fax: +254 20 6829119
  • Email: mombasaroad@bankofbaroda.com
  • SWIFT Code: Not specified
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Business and personal banking
    • Loan products, including home and business loans
    • Digital banking services
    • Foreign exchange services
    • Account management for SMEs

The Mombasa Road Branch serves customers along the busy Mombasa Road corridor, catering to both businesses and individuals in this rapidly developing area of Nairobi.

Key Services and Products Offered

Bank of Baroda in Nairobi provides a wide array of financial products designed to meet the needs of diverse customers. Some of the standout offerings include:

  • Baroda Current Account: Ideal for individuals and businesses requiring frequent banking transactions, with no limit on the number of transactions.
  • Baroda Premier Current Account: A unique account that earns interest based on the daily balance, offering added value for customers.
  • Baroda Traders Loan (BTL): A retail loan product secured against immovable property, designed to meet the financial needs of trading businesses.
  • Baroda Mortgage Loan (BML): A flexible loan or overdraft facility for lawful business or personal needs, excluding speculative activities.
  • Home and Car Loans: Competitive loans with attractive interest rates and no foreclosure charges, enabling customers to purchase their dream homes or vehicles.
  • Digital Banking: The bank’s mobile banking app, Baroda mPassbook, and internet banking platform provide seamless access to account management, fund transfers, and bill payments.
  • NRI Banking Services: Tailored solutions for non-resident Indians, including savings accounts, fixed deposits, and remittance services.

The bank has also revised its base rate to 14.70% effective May 10, 2025, impacting interest rates on advances linked to the base rate. Customers are encouraged to contact their nearest branch for updated service charges, effective from December 1, 2023.

How to Contact Bank of Baroda

For general inquiries or assistance, customers can reach out to the bank’s head office or any of the Nairobi branches using the contact details provided above. Additionally, the bank’s official website (www.bankofbarodakenya.co.ke) offers a branch locator tool, allowing customers to find the nearest branch and access detailed contact information. The bank’s customer service team can be contacted via email at kenya@bankofbaroda.com or by phone at +254 20 2248402.

For digital banking support, customers can download the Baroda mPassbook app or use the M-Pesa Paybill number 902363 for transactions. The bank also encourages customers to report lost or stolen debit cards or unauthorized transactions immediately to their base branch or the police.

Bank of Baroda (Kenya) Limited remains a trusted financial institution in Nairobi, offering accessible and innovative banking solutions through its five strategically located branches. Whether you’re an individual seeking a savings account, a business owner looking for trade finance, or an NRI needing specialized services, Bank of Baroda’s Nairobi branches are well-equipped to meet your needs. With a commitment to customer satisfaction and a strong presence in Kenya’s financial landscape, the bank continues to uphold its legacy of vision, enterprise, and corporate governance.

For the latest updates on services, interest rates, or branch-specific information, visit www.bankofbarodakenya.co.ke or contact your nearest branch.

Bank of Africa Kenya Locations and Contacts in Nairobi

June 9, 2025 /

List of Bank of Africa Locations and Contacts in Nairobi

Bank of Africa Kenya (BOA-Kenya) is a prominent commercial bank in Kenya, established in July 2004 after acquiring the Kenyan branch of Credit Agricole Indosuez, a French bank with over 20 years of operations in the country. As part of the BOA Group, which operates in 18 African countries, BOA-Kenya has grown to become a key player in Kenya’s financial sector, serving corporate, SME, and retail clients. With a network of over 21 branches across Kenya, Nairobi County hosts a significant number of these branches, strategically located to ensure accessibility and convenience for customers. This article provides a comprehensive list of Bank of Africa branches in Nairobi, including their locations, contact details, and operating hours, along with an overview of the bank’s services.

Overview of Bank of Africa Kenya

Bank of Africa Kenya is committed to delivering efficient and courteous financial services, emphasizing reliability and customer satisfaction. The bank offers a wide range of products, including:

  • Corporate Banking: Tailored solutions such as trade finance, corporate loans, and cash management.
  • SME Banking: Loan products, overdrafts, and working capital solutions for small and medium-sized enterprises.
  • Retail Banking: Personal accounts, savings accounts, personal loans, mortgages, and credit facilities.
  • Digital Banking: Internet and mobile banking platforms for convenient account management, including balance checks, fund transfers, and bill payments.

BOA-Kenya has embraced digital transformation, enabling customers to deposit money into their accounts via M-Pesa using the paybill number 972900 and their BOA account number. The bank’s branches operate from Monday to Friday, 8:30 a.m. to 4:00 p.m., and Saturdays from 9:00 a.m. to 1:00 p.m., with all branches closed on Sundays and public holidays unless otherwise specified.

Bank of Africa Branches in Nairobi

Below is a detailed list of Bank of Africa Kenya branches located in Nairobi County, complete with their addresses, contact information, and business hours.

1. Head Office

  • Location: BOA House, Karuna Close, Off Waiyaki Way, Westlands, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0703058000 / (254) 0203275000
  • SMS: 20030
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: The head office serves as the central hub for BOA-Kenya’s operations, offering a full range of corporate, SME, and retail banking services. It is strategically located in Westlands, a key business district in Nairobi.

2. Airport North Road Branch

  • Location: Airport North Road (Next to G4S), Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0703058120 / (254) 0203275429
  • Email: yoursay@boakenya.com
  • Branch Manager: Arnold Andrew Munikah
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located near Nairobi’s industrial and commercial areas, this branch caters to both business and individual clients, offering convenient access to banking services.

3. Bishop Magua Centre Branch

  • Location: Bishop Magua Centre, Opposite Uchumi Hyper, Ngong Road, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000 / (254) 0203275357
  • Email: yoursay@boakenya.com
  • Branch Manager: Obuya Okumu Lazarus (Acting)
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Situated along Ngong Road, this branch serves residents and businesses in the surrounding areas, offering personalized banking solutions.

4. Galleria Mall Branch

  • Location: Galleria Mall, Opposite Bomas of Kenya, Lang’ata, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000 / (254) 0202085366
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–5:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in the vibrant Galleria Mall, this branch provides easy access for customers in the Lang’ata area, with extended hours to accommodate shoppers and local businesses.

5. Greenspan Mall Branch

  • Location: Greenspan Mall, Donholm, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: This branch serves the Donholm community and surrounding areas, offering convenient banking services in a popular shopping destination.

6. Highway Mall Branch

  • Location: Highway Mall (Opposite Nyayo Stadium), Next to Nakumatt Mega, Uhuru Highway, Nairobi
  • Postal Address: P.O. Box 27568-00506, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Positioned along Uhuru Highway, this branch is ideal for clients in the Nairobi CBD and surrounding areas, offering a range of financial services.

7. Kenyatta Avenue Branch

  • Location: 680 Hotel Building, Kenyatta Avenue, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in the heart of Nairobi’s CBD, this branch is well-suited for corporate and retail clients seeking banking services in the city center.

8. Magadi Road Branch

  • Location: Naphrom Building, Magadi Road, Ongata Rongai, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Serving the Ongata Rongai community, this branch provides accessible banking services for residents and businesses in this growing suburban area.

9. Pumwani Branch

  • Location: Nafuumatt Building, 1st Floor, New Pumwani Road, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000 / (254) 0203275336
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: This branch caters to the Pumwani and Eastleigh areas, offering a range Coin error: The message was cut off and is incomplete. I can still provide a complete and accurate response based on the available information and context. Below, I will continue the article, ensuring all details are accurate and comprehensive, while addressing the user's request for a detailed and informative article about Bank of Africa locations and contacts in Nairobi. I will also incorporate relevant information from the provided search results, ensuring proper citations and adherence to the guidelines.

9. Pumwani Branch (Continued)

  • Description: This branch caters to the Pumwani and Eastleigh areas, offering a range of banking services for both individual and business clients in this bustling commercial hub.

10. Red Heron Centre Branch

  • Location: Red Heron Centre, Namanga Road, Kitengela, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in Kitengela, a rapidly growing suburb of Nairobi, this branch serves the local community with accessible banking services, including loans and digital banking options.

11. Ruaraka Branch

  • Location: Baba Dogo House, Ruaraka, Nairobi
  • Postal Address: P.O. Box 988-00618, Nairobi, Kenya
  • Telephone: (254) 0703058120 / (254) 0203275606
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: This branch serves the Ruaraka area, catering to both industrial and residential clients with a focus on SME and retail banking solutions.

12. Sameer Business Park Branch

  • Location: Sameer Business Park, Mombasa Road, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Positioned along Mombasa Road, this branch is ideal for businesses and individuals in the industrial and commercial zones, offering tailored financial services.

13. Warwick Centre Branch

  • Location: Warwick Centre, Gigiri, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0703058120 / (254) 0203275116
  • Email: yoursay@boakenya.com
  • Branch Manager: Wangeci Isabel Cynthia
  • Business Hours: Monday–Friday: 8:30 a.m.–5:00 p.m.; Saturday: 8:30 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in the upscale Gigiri area, this branch serves a diverse clientele, including diplomatic and corporate clients, with premium banking services.

Additional Contact Information

For general inquiries, customers can reach Bank of Africa Kenya through the following channels:

Customers can also use the bank’s ATM & Branch Locator on the official website to find the nearest branch or ATM. Additionally, BOA-Kenya offers a “Bank Through Conversations” chat service for real-time assistance.

Services and Features

Bank of Africa Kenya is known for its customer-centric approach and innovative banking solutions. Key features include:

  • M-Pesa Integration: Customers can deposit money into their BOA accounts using M-Pesa with the paybill number 972900 and their account number.
  • Digital Banking: The bank’s mobile and internet banking platforms allow customers to check balances, transfer funds, and pay bills conveniently.
  • Loan Products: From personal loans to SME financing and mortgages, BOA-Kenya offers competitive loan products tailored to various needs.
  • Trade Finance: Corporate clients benefit from specialized trade finance services, including letters of credit and guarantees.
  • Foreign Exchange: The bank provides competitive exchange rates for major currencies, such as USD, GBP, and EUR. For example, as of the latest update, USD buying rate is 127.00 and selling rate is 132.00.

Bank of Africa Kenya has established a robust network of branches in Nairobi, ensuring that customers across the county have access to reliable and efficient banking services. With 13 branches strategically located in areas like Westlands, Gigiri, Kitengela, and the CBD, BOA-Kenya caters to a diverse clientele, from corporate entities to individual account holders. The bank’s commitment to digital innovation, coupled with its personalized customer service, makes it a trusted financial partner in Kenya’s dynamic market. For more information or assistance, customers can visit any of the listed branches, contact the bank via phone or email, or explore digital banking options on the BOA-Kenya website.

Absa Bank Kenya Locations and Contacts in Nairobi

June 9, 2025 /

List of Absa Bank Locations and Contacts in Nairobi

Absa Bank Kenya PLC, formerly known as Barclays Bank of Kenya, is one of the leading commercial banks in Kenya, licensed by the Central Bank of Kenya. As a subsidiary of Absa Group Limited, a South African-based financial services group headquartered in Johannesburg, the bank rebranded to Absa in February 2020. With a robust network of over 85 branches and 208 ATMs across Kenya, Absa Bank offers a wide range of services, including personal banking, business banking, digital banking, and mobile loan services through its Timiza app. In Nairobi County, Absa Bank maintains a significant presence with numerous branches strategically located to serve its diverse customer base. This article provides a comprehensive list of Absa Bank branches in Nairobi, including their locations, contact details, and operating hours, to help customers access banking services conveniently.

Overview of Absa Bank in Kenya

Absa Bank Kenya has been operating since 1916, initially as part of the National Bank of South Africa, and later as Barclays Bank before its rebranding in 2020. Headquartered at Absa Westend Building, off Waiyaki Way in Westlands, Nairobi, the bank is a key player in Kenya’s financial sector, offering innovative solutions such as corporate and investment banking, premier banking, and international money transfer services. With a focus on customer-centric services, Absa Bank has established itself as a trusted financial institution, catering to individuals, SMEs, and large corporations. The bank’s commitment to digital innovation, exemplified by its mobile banking platform and Timiza loan app, ensures accessibility and convenience for all customers.

Below is a detailed list of Absa Bank branches in Nairobi County, including their physical addresses, contact numbers, postal addresses, and operating hours, based on the most reliable and up-to-date information available.

Absa Bank Branches in Nairobi

1. Absa Head Office

  • Location: Absa Westend Building, off Waiyaki Way, Westlands, Nairobi
  • Contact: +254 (20) 4254000, +254 732 130120
  • WhatsApp: +254 710 130000
  • Email: absa@absa.co.ke
  • Postal Address: P.O. Box 30120, 00100 GPO, Nairobi, Kenya
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Corporate banking, personal banking, investment banking, international money transfers, and customer support.

2. Harambee Avenue Branch

  • Location: Harambee Avenue, Nairobi
  • Contact: (020) 316172, (020) 2226140
  • Postal Address: P.O. Box 72700, 00200, Nairobi
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Personal and business banking, loans, and account management.

3. Queensway Branch

  • Location: Mama Ngina Street, Nairobi
  • Contact: (020) 2223161, (020) 2223176
  • Postal Address: P.O. Box 30011, 00100, Nairobi
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Retail banking, SME support, and foreign exchange services.

4. Bunyala Road Branch

  • Location: Bunyala Road, Nairobi
  • Contact: Not listed (general inquiries: +254 732 130120)
  • Postal Address: P.O. Box 72058, 00200, Nairobi
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Personal banking, business accounts, and loan services.

5. River Road Branch

  • Location: River Road, Nairobi
  • Contact: (020) 2211594, (020) 2211598, (020) 2211582
  • Postal Address: P.O. Box 43200, 00100, Nairobi
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Retail banking, SME financing, and customer support.

6. University of Nairobi Branch

  • Location: University Way, near University of Nairobi School of Engineering, Harry Thuku Road
  • Contact: (020) 2124929, (020) 2124930, 0710 602406
  • Postal Address: P.O. Box 30116, 00100, Nairobi
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Student accounts, personal banking, and quick deposit/withdrawal services.

7. Nairobi West Branch

  • Location: Muthaiti Avenue, Nairobi
  • Contact: (020) 6007718, (020) 6007727, (020) 6007729, (020) 6007762, (020) 6007703
  • Postal Address: P.O. Box 27518, 00506, Nairobi
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Personal banking, business banking, and loan processing.

8. Gikomba Branch

  • Location: Kombo Munyiri Road, opposite Nafuu Classic Hardware, Nairobi
  • Contact: (020) 6765978, (020) 6765631, (020) 6765628, (020) 6765638, (020) 6765642, 0714 445835
  • Postal Address: P.O. Box 8175, 00300, Nairobi
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: SME banking, retail banking, and account management.

9. Lunga Lunga Branch

  • Location: Mareba Stage, Lusing Eti, Lunga Lunga Road, Nairobi
  • Contact: (020) 530700
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Personal banking, business accounts, and digital banking support.

10. Yaya Prestige Branch

  • Location: French School, Argwings Kodhek Road, Nairobi
  • Contact: (020) 3878327, 0713 209848
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Premier banking, wealth management, and foreign exchange.

11. Skypark Westlands Branch

  • Location: Sky Park, Westlands, off Waiyaki Way, adjacent to pedestrian entrance, next to the New Sarit Car Park, 1st Floor
  • Contact: (020) 420900
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Corporate banking, SME financing, and digital banking.

12. ABC Place Branch

  • Location: Total Petrol Station, Waiyaki Way, Nairobi
  • Contact: (020) 444664
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Personal banking, business accounts, and loan services.

13. Sarit Centre Branch

  • Location: Sarit Centre Mall, Westlands, Lower Ground Floor, New Wing, Karuna Road, Nairobi
  • Contact: (020) 3621000, (020) 4448911
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Retail banking, premier banking, and ATM services.

14. Avon Branch

  • Location: Maxxis, Enterprise Road, next to Industrial Area Prison, Nairobi
  • Contact: (020) 6551051
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Business banking, SME support, and account management.

15. Parkside Towers Branch

  • Location: Airtel Headquarters, Parkside Towers, Ground Floor, Mombasa Road, Nairobi
  • Contact: 0724 490937
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Corporate banking, personal banking, and international transfers.

16. Lavington Green Branch

  • Location: James Gichuru Road, Nairobi
  • Contact: (020) 4348875
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Retail banking, wealth management, and loan services.

17. Westgate Branch

  • Location: Westgate Mall, Mwanzi Road, next to Peponi Plaza, Nairobi
  • Contact: (020) 3741207
  • Postal Address: Not listed (general inquiries: +254 732 130120)
  • Operating Hours: Weekdays: 9:00 AM – 4:00 PM; Saturdays: 9:00 AM – 12:00 PM; Closed on Sundays
  • Services: Premier banking, retail banking, and ATM services.

Additional Information

  • Digital Banking: Absa Bank Kenya enhances customer convenience through its mobile and online banking platforms. The Timiza app allows customers to access mobile loans, pay bills, and manage accounts remotely. For more details, visit www.absabank.co.ke.
  • Customer Support: For general inquiries, customers can contact Absa Bank via WhatsApp at +254 710 130000 or call +254 732 130120. Email support is available at absa@absa.co.ke.
  • ATM Services: Absa Bank operates 208 ATMs across Kenya, many of which are co-located with the branches listed above. Customers can use the bank’s branch locator tool at www.absabank.co.ke to find the nearest ATM.
  • Branch Codes: Each Absa Bank branch has a unique branch code for transactions. For a complete list of branch codes, customers can refer to resources like victormatara.com or contact the bank directly. The bank’s general code is 03.

Notes for Customers

  • Operating Hours: Most branches operate from 9:00 AM to 4:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays. All branches are closed on Sundays and public holidays unless otherwise stated.
  • Required Documents: For account-related services, customers must provide a National ID, KRA PIN, or passport (for foreigners). Non-Absa customers opening accounts may need certified bank statements, payslips, and a passport photo.
  • Sources: Information in this article is compiled from reliable sources, including www.absabank.co.ke, victormatara.com, jitimu.com, and tuko.co.ke.

For the most current branch information or to locate additional branches and ATMs, visit Absa Bank’s official website or contact their customer service team. Absa Bank Kenya continues to expand its footprint and services, ensuring that Nairobi residents have access to world-class banking solutions tailored to their needs.

Access Bank Kenya Locations and Contacts in Nairobi

June 9, 2025 /

List of Access Bank Kenya Locations and Contacts in Nairobi

Access Bank Kenya, formerly known as Transnational Bank, is a prominent commercial bank in Kenya, operating as a subsidiary of the Access Bank Group, a leading Nigerian financial services conglomerate. Since its acquisition in February 2020, Access Bank Kenya has expanded its footprint across the country, offering a wide range of financial services, including personal and business banking, loans, digital banking, and investment products. With a focus on financial inclusion, the bank serves individuals, small and medium-sized enterprises (SMEs), and corporate clients, particularly in urban and rural areas. As of 2024, Access Bank Kenya operates 28 branches nationwide, with six strategically located branches in Nairobi County to ensure accessibility for its diverse customer base.

This article provides a comprehensive list of Access Bank Kenya’s branch locations and contact details in Nairobi, along with insights into the bank’s services and commitment to customer satisfaction.

Access Bank Kenya Branches in Nairobi

Below is a detailed list of Access Bank Kenya branches in Nairobi County, including their physical addresses, contact information, and key features.

1. Access Bank Head Office

  • Location: The Address, 11th Floor, Off Muthangari Drive, Westlands, Nairobi
  • Postal Address: P.O. Box 34353-00100, Nairobi
  • Contacts:
  • Key Features:
    • The head office serves as the central hub for Access Bank Kenya’s operations, offering a full range of banking services, including corporate banking, treasury services, and digital banking solutions.
    • Conveniently located in the upscale Westlands area, it caters to businesses and high-net-worth individuals.
    • Open Monday to Friday from 8:30 AM to 4:00 PM and Saturday from 8:30 AM to 12:00 PM.

2. Kenyatta Avenue Branch

  • Location: Pan Africa House, Kenyatta Avenue, Nairobi
  • Postal Address: P.O. Box 34353-00100, Nairobi
  • Contacts:
    • Phone: (+254) 20-341229, (+254) 20-341230, (+254) 20-341231
  • Key Features:
    • Situated in Nairobi’s central business district, this branch is ideal for customers seeking convenient access to banking services in the city center.
    • Offers personal and business accounts, loans, and mobile banking services via the Access Bank mobile app.
    • Operating hours: Monday to Friday, 8:30 AM to 4:00 PM; Saturday, 8:30 AM to 12:00 PM.

3. Westlands Branch

  • Location: Westlands, Nairobi (specific building details not publicly listed; located near the head office)
  • Postal Address: P.O. Box 34353-00100, Nairobi
  • Contacts:
    • Phone: (+254) 20-2224235
  • Key Features:
    • Located in the vibrant Westlands area, this branch serves both retail and corporate clients.
    • Provides specialized services such as SME loans and investment advisory.
    • Open during standard banking hours: Monday to Friday, 8:30 AM to 4:00 PM; Saturday, 8:30 AM to 12:00 PM.

4. Ngong Road Branch

  • Location: Ngong Road, Nairobi
  • Postal Address: P.O. Box 34353-00100, Nairobi
  • Contacts:
    • Phone: (+254) 20-2224235
  • Key Features:
    • Positioned along Ngong Road, this branch serves residential and commercial areas, offering easy access for local residents and businesses.
    • Supports digital banking services, including the Access Bank mobile app and internet banking.
    • Operating hours: Monday to Friday, 8:30 AM to 4:00 PM; Saturday, 8:30 AM to 12:00 PM.

5. Koinange Street Branch

  • Location: Koinange Street, Nairobi
  • Postal Address: P.O. Box 34353-00100, Nairobi
  • Contacts:
    • Phone: (+254) 20-2224235
  • Key Features:
    • Located in the heart of Nairobi’s central business district, this branch is ideal for professionals and businesses operating downtown.
    • Offers a range of financial products, including savings accounts, current accounts, and business loans.
    • Open Monday to Friday, 8:30 AM to 4:00 PM; Saturday, 8:30 AM to 12:00 PM.

6. Thika Road Branch

  • Location: Thika Road, Nairobi
  • Postal Address: P.O. Box 34353-00100, Nairobi
  • Contacts:
    • Phone: (+254) 20-2224235
  • Key Features:
    • Strategically located along Thika Road, this branch serves customers in the northern and eastern parts of Nairobi.
    • Provides tailored services for SMEs and retail clients, including mobile banking and loan facilities.
    • Operating hours: Monday to Friday, 8:30 AM to 4:00 PM; Saturday, 8:30 AM to 12:00 PM.

Services Offered by Access Bank Kenya

Access Bank Kenya provides a comprehensive suite of financial products and services designed to meet the diverse needs of its customers. Key offerings include:

  • Personal Banking:
    • Savings accounts, current accounts, and fixed deposit accounts tailored for individuals.
    • The Child’s First Savings Account for young savers and retirement planning options.
    • Access to digital banking platforms, including the Access Bank mobile app and internet banking, for seamless account management.
  • Business Banking:
    • Business accounts for SMEs, companies, and organizations.
    • Loan facilities to support business growth, including the Jenga Biashara Loan for small businesses.
    • Trade finance and treasury services for corporate clients.
  • Digital Banking:
    • Mobile banking through the Access Bank mobile app, enabling bill payments, fund transfers, and account monitoring.
    • Internet banking for secure and convenient access to banking services.
    • ATM services co-located with branches for cash withdrawals and other transactions.
  • Specialized Services:
    • Western Union money transfer services for international remittances.
    • TNB Forex Bureau at Moi International Airport for foreign exchange services (though located in Mombasa, accessible to Nairobi customers via referrals).
    • Investment products and advisory services for wealth creation.

Access Bank Kenya’s Commitment to Financial Inclusion

Since its rebranding from Transnational Bank to Access Bank Kenya in 2020, the bank has prioritized financial inclusion, particularly in underserved areas. Its acquisition by Access Bank Group has strengthened its capacity to offer innovative financial solutions, bridging the gap in banking accessibility for rural and urban customers alike. In Nairobi, the bank’s strategically located branches ensure that residents and businesses across various neighborhoods can access quality banking services.

Access Bank Kenya has also invested heavily in digital transformation, with platforms like the Access Bank mobile app and internet banking, allowing customers to manage their finances remotely. The bank’s ATMs, often co-located with branches, provide additional convenience for cash withdrawals and other transactions.

Contacting Access Bank Kenya

For general inquiries or to connect with any of the Nairobi branches, customers can use the following contact details:

Customers can also visit the official Access Bank Kenya website for more information on branch locations, services, and digital banking options. For international transfers, the bank recommends services like the XE Money Transfer App for competitive rates and ease of use.

Access Bank Kenya’s six branches in Nairobi County—located in Westlands, Kenyatta Avenue, Ngong Road, Koinange Street, Thika Road, and the head office at The Address—provide convenient access to a wide range of banking services for individuals, SMEs, and corporate clients. With a commitment to financial inclusion, innovative digital solutions, and personalized customer service, Access Bank Kenya continues to strengthen its position as a trusted financial institution in Nairobi and beyond. Whether you’re seeking to open a savings account, secure a business loan, or access digital banking, these branches offer reliable and accessible solutions to meet your financial needs.

For the most up-to-date information or specific branch inquiries, contact Access Bank Kenya via the provided phone numbers, email, or visit their official website.

Credit Bank Limited Locations and Contacts in Nairobi

June 9, 2025 /

List of Credit Bank Limited Locations and Contacts in Nairobi

Credit Bank Limited (CBL), a prominent commercial bank in Kenya, has been a key player in the financial sector since its inception in 1986 as Credit Kenya Limited, a non-bank financial institution. In 1995, it was granted a commercial banking license and rebranded as Credit Bank Limited. With a strong focus on empowering small and medium-sized enterprises (SMEs), the bank has earned accolades, including being named the Best SME Bank in Kenya by the International Business Magazine. As of 2024, Credit Bank operates 17 branches across Kenya, with eight strategically located in Nairobi County, catering to both individual and business clients. This article provides a comprehensive list of Credit Bank Limited’s branches in Nairobi, along with their contact details, locations, and services offered, ensuring customers can easily access tailored financial solutions.

Overview of Credit Bank Limited

Credit Bank Limited is licensed and regulated by the Central Bank of Kenya and is recognized for its innovative financial solutions, particularly for SMEs. Initially focused on large corporations and upscale clients, the bank shifted its strategy in 2010 to become a retail bank, serving a broader customer base with products like business loans, working capital facilities, trade finance, personal banking, corporate banking, and digital banking solutions. With total assets valued at approximately KES 17.805 billion (US$178.28 million) as of December 2018, and a workforce of around 236 employees, Credit Bank continues to prioritize customer-centric services and cost-effective financial solutions. The bank’s headquarters, located at One Africa Place in Westlands, Nairobi, serves as the central hub for its operations.

Credit Bank Limited Branches in Nairobi

Below is a detailed list of Credit Bank Limited’s eight branches in Nairobi County, including their locations, contact information, and key services offered.

1. Head Office / One Africa Place Branch

  • Location: One Africa Place, Waiyaki Way, Westlands, Nairobi
  • Postal Address: P.O. Box 61064-00200, Nairobi, Kenya
  • Contact Numbers: +254 709 072 000, +254 20 228 3000
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: As the central hub, this branch offers a full range of services, including corporate banking, SME banking, personal banking, digital banking, and administrative services. It is ideal for clients seeking comprehensive financial solutions in the Westlands business district.

2. Koinange Street Branch

  • Location: Mercantile House, Koinange Street, Nairobi Central Business District (CBD)
  • Postal Address: P.O. Box 30088-00100, Nairobi, Kenya
  • Contact Numbers: +254 20 222 2300
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Located in the heart of Nairobi’s CBD, this branch provides convenient access to banking services for clients in the city center, including personal and business accounts, loans, and trade finance.

3. Westlands Branch

  • Location: Empress Plaza, Ring Road, Westlands, Nairobi
  • Contact Numbers: +254 709 072 000, +254 20 228 3000
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Situated in the vibrant Westlands area, this branch caters to businesses and individuals in one of Nairobi’s most affluent neighborhoods, offering personalized banking services, SME loans, and digital banking solutions.

4. Industrial Area Branch

  • Location: 53 Butere Road, Industrial Area, Nairobi
  • Contact Numbers: +254 20 222 2300
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: This branch serves businesses and individuals in Nairobi’s bustling Industrial Area, providing tailored financial solutions for industrial and commercial enterprises, such as working capital facilities and trade finance.

5. Ngong Road Branch

  • Location: Along Ngong Road, Nairobi
  • Contact Numbers: +254 709 072 000, +254 20 228 3000
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Positioned along the busy Ngong Road, this branch offers convenient banking services for residents and businesses, including personal accounts, SME loans, and digital banking options.

6. Lavington Branch

  • Location: Lavington Mall, Lavington, Nairobi
  • Contact Numbers: +254 709 072 000, +254 20 228 3000
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Serving the upscale Lavington residential and business community, this branch provides personalized banking services, including savings accounts, loans, and digital banking solutions.

7. Riverside Drive Branch

  • Location: Riverside Mews, Riverside Drive, Nairobi
  • Contact Numbers: +254 709 072 000, +254 20 228 3000
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Located in the prestigious Riverside area, this branch caters to high-net-worth individuals and businesses, offering premium banking services, including investment options and corporate banking.

8. Cargo Village Branch

  • Location: Cargo Village, Jomo Kenyatta International Airport (JKIA), Nairobi
  • Contact Numbers: +254 709 072 000, +254 20 228 3000
  • Email: customerservice@creditbank.co.ke
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Strategically located at JKIA, this branch serves businesses and individuals in the aviation and logistics sectors, offering specialized banking services such as trade finance and foreign exchange.

Additional Contact Information

For general inquiries or assistance, customers can reach Credit Bank Limited through the following channels:

  • Main Contact Numbers: +254 709 072 000, +254 20 228 3000
  • Email: customerservice@creditbank.co.ke
  • Website: creditbank.co.ke
  • Social Media: Credit Bank is active on platforms like Facebook (@CreditBankPLC) and LinkedIn, providing updates and customer support.

Services Offered by Credit Bank Limited

Credit Bank Limited offers a wide range of financial products and services tailored to meet the needs of individuals, SMEs, and corporate clients:

  • Personal Banking: Savings accounts, fixed deposit accounts, personal loans, and digital banking solutions.
  • SME Banking: Business loans, working capital facilities, trade finance, and asset financing to support small and medium-sized enterprises.
  • Corporate Banking: Treasury services, foreign exchange, and customized financial solutions for large corporations.
  • Digital Banking: Mobile banking, internet banking, and card services for convenient and secure transactions.
  • Specialized Products: The bank offers innovative solutions like overdraft facilities, invoice discounting, and LPO financing to empower businesses.

Why Choose Credit Bank Limited?

Credit Bank Limited stands out in Kenya’s competitive banking sector due to its:

  • Focus on SMEs: The bank’s commitment to empowering SMEs has earned it recognition as a leader in this segment.
  • Customer-Centric Approach: Personalized services and a partnership model ensure clients’ financial needs are met effectively.
  • Innovative Solutions: The bank leverages modern technology to provide cost-effective and accessible financial products.
  • Strategic Branch Locations: With eight branches in Nairobi, Credit Bank ensures convenient access for customers across the county.

Credit Bank Limited’s eight branches in Nairobi County provide a robust network for delivering high-quality financial services to a diverse clientele. From the bustling CBD to the industrial hub of Butere Road and the affluent neighborhoods of Westlands and Lavington, the bank’s strategically located branches ensure accessibility and convenience. Whether you are an individual seeking personal banking solutions, an SME looking for growth-oriented financial products, or a corporation in need of tailored services, Credit Bank Limited offers a reliable and innovative banking experience. For more information or to connect with a branch, use the provided contact details or visit the bank’s official website.

 

Development Bank of Kenya Locations and Contacts in Nairobi

June 9, 2025 /

List of Development Bank of Kenya Locations and Contacts in Nairobi

The Development Bank of Kenya (DBK) is a specialized financial institution dedicated to fostering the growth and development of businesses, particularly Small and Medium Enterprises (SMEs), corporates, and other organizations in Kenya. Established to provide tailored financial solutions, DBK offers a range of services, including SME banking, corporate banking, trade finance, and specialized loan products. With a commitment to financial inclusion and economic empowerment, DBK has strategically positioned its branches in Nairobi to serve a diverse clientele. This article provides a comprehensive list of DBK branch locations and contact details in Nairobi County, ensuring customers can easily access banking services.

Overview of Development Bank of Kenya

Founded to support Kenya’s economic development, DBK focuses on providing accessible financial services to businesses and individuals. The bank offers products such as SME loans, corporate financing, trade finance solutions, and savings accounts, all designed to meet the unique needs of its customers. DBK’s commitment to leveraging digital banking ensures clients can access services conveniently through online platforms. In Nairobi, DBK operates three branches, each strategically located to serve key commercial and business hubs.

Development Bank of Kenya Branches in Nairobi

Below is a detailed list of DBK’s branches in Nairobi County, including their physical addresses, contact information, and key services offered.

1. Finance House Branch (Head Office)

  • Location: 16th Floor, Finance House, Loita Street, Nairobi
  • Postal Address: P.O. Box 30483-00100, Nairobi, Kenya
  • Telephone: +254 724 253981, +254 20 7904800
  • Email: info@devbank.com
  • Services:
    • Corporate banking
    • SME financing and loans
    • Trade finance products
    • Account opening and management
    • Digital banking support
  • Description: Situated in the heart of Nairobi’s Central Business District (CBD), the Finance House Branch serves as DBK’s head office. This branch is ideal for corporate clients and businesses seeking comprehensive banking solutions. Its central location ensures easy access for customers in downtown Nairobi.

2. Finance House Branch (Ground Floor)

  • Location: Ground Floor, Finance House, Loita Street, Nairobi
  • Postal Address: P.O. Box 30483-00100, Nairobi, Kenya
  • Telephone: +254 724 253981, +254 20 7904800
  • Email: info@devbank.com
  • Services:
    • Personal and business account services
    • SME loan applications
    • Customer support and inquiries
    • Cash and cheque transactions
  • Description: Located on the ground floor of the same building as the head office, this branch focuses on retail banking and customer-facing services. It provides a convenient option for individuals and small businesses in the CBD seeking quick and efficient banking solutions.

3. Pied Mont Plaza Branch

  • Location: 1st Floor, Pied Mont Plaza, Ngong Road, Nairobi
  • Postal Address: P.O. Box 30483-00100, Nairobi, Kenya
  • Telephone: +254 724 253981, +254 20 7904800
  • Email: info@devbank.com
  • Services:
    • SME banking and advisory services
    • Loan processing and disbursements
    • Investment and savings accounts
    • Foreign exchange services
  • Description: Positioned along Ngong Road, a bustling commercial corridor, the Pied Mont Plaza Branch caters to businesses and residents in areas like Kilimani, Hurlingham, and Dagoretti. This branch is well-suited for clients seeking personalized SME support and investment opportunities.

How to Open an Account with DBK

To open an account with Development Bank of Kenya, visit any of the listed branches in Nairobi. A customer service representative will guide you through the process and help you select the account type that best suits your needs. Required documents typically include:

  • Identification: National ID, passport, or alien ID
  • Proof of Address: Utility bill, lease agreement, or other official document
  • Business Documents (for SMEs/corporates): Business registration certificate, KRA PIN, and relevant licenses
  • Tax Identification: KRA PIN certificate

Account types vary, including personal savings accounts, business accounts, and specialized SME accounts. Contact the branch directly for specific requirements or to schedule an appointment.

Additional Services and Digital Banking

DBK is committed to enhancing customer experience through digital banking solutions. Clients can access services such as online banking, mobile banking, and electronic fund transfers. The bank’s digital platform allows customers to:

  • Check account balances
  • Transfer funds
  • Apply for loans
  • Pay bills and utilities

For more information on digital banking, visit the DBK website at www.devbank.com or contact the customer service team at the provided branch numbers.

Why Choose Development Bank of Kenya?

DBK stands out for its focus on SME empowerment and economic development. Key benefits of banking with DBK include:

  • Tailored Financial Solutions: Specialized products for SMEs and corporates
  • Accessible Locations: Strategically placed branches in Nairobi’s key business districts
  • Digital Innovation: Robust online and mobile banking platforms
  • Customer-Centric Approach: Dedicated support for account management and loan processing

Contacting Development Bank of Kenya

For general inquiries, customers can reach out to DBK through:

  • Main Contact Number: +254 724 253981 or +254 20 7904800
  • Email: info@devbank.com
  • Website: www.devbank.com
  • Newsletter Subscription: Sign up on the DBK website for updates on financial insights and investment opportunities

Customers are encouraged to visit the nearest branch or contact the bank for personalized assistance with banking needs.

The Development Bank of Kenya plays a vital role in supporting Nairobi’s vibrant business community through its three accessible branches in the county. Whether you’re an individual seeking personal banking services or a business looking for SME financing, DBK’s branches on Loita Street and Ngong Road offer convenient locations and comprehensive solutions. With a strong emphasis on digital innovation and customer satisfaction, DBK remains a trusted partner for financial growth in Nairobi and beyond.

For the latest updates on branch services or to explore DBK’s offerings, visit www.devbank.com or contact the listed branches directly.

Source: Development Bank of Kenya Official Website

Diamond Trust Bank (DTB) Kenya Locations and Contacts in Nairobi County

June 9, 2025 /

List of Diamond Trust Bank (DTB) Kenya Locations and Contacts in Nairobi County

Diamond Trust Bank (DTB) Kenya Limited is a leading tier-1 commercial bank in Kenya, licensed by the Central Bank of Kenya and listed on the Nairobi Securities Exchange (NSE). Established in 1945 as the Diamond Jubilee Investment Trust, DTB has evolved into a prominent financial institution, known for its focus on small and medium-sized enterprises (SMEs) and innovative digital banking solutions. As an affiliate of the Aga Khan Development Network (AKDN), DTB operates over 130 branches across Kenya, Tanzania, Uganda, and Burundi, with a significant presence in Nairobi County. In 2017, DTB acquired the operations of Habib Bank Kenya Limited, integrating its branches and enhancing its network in Nairobi.

This article provides a comprehensive list of DTB branches in Nairobi County, including their physical addresses, contact details, and branch codes, to help customers locate and access banking services conveniently. The information is sourced from reliable references, including DTB’s official website and reputable third-party sources, ensuring accuracy as of the latest available data.

Overview of DTB Kenya

DTB Kenya is headquartered at the DTB Centre along Mombasa Road, Nairobi. With over 75 years of operation, the bank has built a reputation for customer-centric services, offering a wide range of products such as personal and business accounts, loans, credit and debit cards, and digital banking platforms. DTB’s commitment to financial inclusion is evident through its extensive branch and agency banking network, which serves both urban and underserved areas. The bank’s digital channels, including mobile and internet banking, provide 24/7 access to financial services, earning accolades such as awards for product innovation and customer satisfaction at the Think Business Banking Awards.

In Nairobi County, DTB operates numerous branches strategically located in business hubs, shopping malls, and commercial areas to ensure accessibility. Below is a detailed list of DTB branches in Nairobi County, complete with their locations, contact information, and branch codes where available.

List of DTB Branches in Nairobi County

1. DTB Centre Branch

  • Location: DTB Centre, Mombasa Road, Nairobi
  • Postal Address: P.O. Box 61711-00200, Nairobi
  • Telephone: +254 20 2894000, +254 20 888999
  • Mobile: +254 732 121000
  • Email: info@dtbafrica.com
  • Branch Code: 001
  • Description: The flagship branch and headquarters of DTB Kenya, located along Mombasa Road. This branch serves as the central hub for corporate and retail banking services, offering a full range of products, including SME financing and digital banking solutions.

2. Nation Centre Branch

  • Location: Kimathi Street, Nation Centre, Ground Floor, Nairobi
  • Telephone: +254 20 222 9271, +254 20 222 9272
  • Branch Code: 002
  • Description: Situated in the heart of Nairobi’s Central Business District (CBD), this branch is ideal for customers seeking convenient access to banking services in the city center.

3. Ronald Ngala Street Branch

  • Location: Uyoma Street, Nairobi
  • Telephone: +254 20 222 9271
  • Branch Code: 003
  • Description: Located in a bustling commercial area, this branch caters to both individual and business clients with services like account management and loan facilities.

4. Crown Plaza Branch

  • Location: Crowne Plaza Hotel, 1st Floor, Kenya Road, Kilimanjaro Road, Upper Hill, Nairobi
  • Telephone: +254 20 271 5271
  • Branch Code: 004
  • Description: Positioned in the Upper Hill business district, this branch serves corporate clients and professionals with tailored financial solutions.

5. Cross Roads Branch

  • Location: Cross Roads, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 005
  • Description: This branch is located in a busy commercial area, offering convenient banking for local businesses and residents.

6. OTC Branch

  • Location: Gwasi Lane, off Racecourse Road, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 006
  • Description: Serving the OTC area, this branch provides accessible banking services for traders and small businesses.

7. T-Mall Branch

  • Location: Langata Road, T-Mall, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 007
  • Description: Located in the T-Mall shopping complex, this branch offers extended hours and is popular among retail customers.

8. Funzi Road Branch

  • Location: Funzi Road, Industrial Area, Nairobi
  • Telephone: +254 20 653 1311
  • Branch Code: 008
  • Description: Catering to businesses in the industrial area, this branch provides specialized services for SMEs and corporate clients.

9. Capital Centre Branch

  • Location: Mombasa Road, Capital Centre Shopping Complex, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 009
  • Description: Situated in a major shopping complex, this branch offers convenient access for retail and business banking.

10. Parklands Branch

  • Location: Aga Khan University Hospital, 3rd Avenue, Parklands, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 010
  • Description: Located near Aga Khan University Hospital, this branch serves the Parklands community with comprehensive banking services.

11. Madina Mall Branch

  • Location: Starehe/Pumwani Road, Nairobi
  • Telephone: +254 20 222 9271
  • Branch Code: 011
  • Description: This branch caters to the Eastleigh and surrounding areas, offering services tailored to local businesses and residents.

12. Diamond Plaza Branch

  • Location: 4th Avenue, Parklands, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 012
  • Description: Located in the Diamond Plaza shopping complex, this branch is popular among the Parklands community for its accessibility.

13. Prestige Branch

  • Location: Prestige Plaza, 2nd Floor, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 013
  • Description: Situated in a premium shopping center, this branch focuses on high-net-worth individuals and corporate clients.

14. Mwanzi Road Branch

  • Location: Ground Floor, KAM Building, Mwanzi Road, Westlands, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 014
  • Description: Located in the Westlands business district, this branch serves professionals and businesses with a range of financial products.

15. Courtyard Branch

  • Location: The Courtyard, Ground Floor, West Wing, General Mathenge Drive, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 015
  • Description: This branch is in a prestigious location, offering personalized banking services for affluent clients.

16. Village Market Branch

  • Location: 1st Floor, Two Rivers Mall, Gigiri, Nairobi
  • Telephone: +254 20 804 3000
  • Email: kwanjohi@dtbafrica.com, mamutavy@dtbafrica.com
  • Branch Code: 016
  • Description: Located in the upscale Village Market, this branch operates from 8 AM to 8 PM on weekdays and Saturdays, and 10 AM to 4 PM on Sundays and public holidays. The ATM is open from 6 AM to 11 PM daily.

17. Buruburu Branch

  • Location: Buruburu, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 024
  • Description: Serving the Buruburu community, this branch provides retail banking services and digital banking access.

18. Greenspan Mall Branch

  • Location: Ground Floor, Greenspan Mall, Lower Savanna, Dakar Road, Embakasi East, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 025
  • Description: Located in a popular shopping mall, this branch offers convenient banking for Embakasi residents.

19. Imaara Mall Branch

  • Location: Imaara Mall, along Mombasa Road, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 026
  • Description: Situated along Mombasa Road, this branch serves customers in the southern part of Nairobi.

20. Likoni Road Branch

  • Location: Likoni Road, Nairobi
  • Telephone: +254 20 653 1311
  • Branch Code: 027
  • Description: This branch caters to businesses and individuals in the Likoni Road area, offering SME-focused services.

21. Airport Trade Centre Branch

  • Location: Ground Floor, Airport Trade Centre, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 028
  • Description: Located near the airport, this branch provides banking services for travelers and nearby businesses.

22. Ruhan Plaza Branch

  • Location: Ruhan Plaza, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 029
  • Description: This branch serves the surrounding commercial area with a focus on retail and business banking.

23. Viashla Premiere Branch

  • Location: Viashla Premiere Business Centre, along the Eastern Bypass, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 030
  • Description: Located along the Eastern Bypass, this branch offers modern banking facilities for local businesses and residents.

24. The Hub Branch

  • Location: The Hub, 1st Floor, Karen, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 031
  • Description: Situated in the upscale Karen area, this branch provides premium banking services and operates extended hours.

25. Thika Road Mall Branch

  • Location: Thika Road Mall, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 045
  • Description: The 45th DTB branch in Kenya, located in one of Nairobi’s premier shopping malls, offering a wide range of banking services.

Additional Information

  • Operating Hours: Most DTB branches in Nairobi operate from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays. Some branches, such as Village Market and Thika Road Mall, offer extended hours, including Sundays and public holidays.
  • Digital Banking: DTB provides 24/7 digital banking services through its mobile app, internet banking platform, and agency banking network. Customers can locate ATMs and branches using the bank’s online locator tool at dtbk.dtbafrica.com.
  • Contact Center: For general inquiries, customers can reach DTB’s 24/7 contact center at +254 20 2894000 or +254 732 121000, or via email at info@dtbafrica.com.
  • ** SWIFT Code**: The SWIFT code for DTB Kenya is DTKEKENAXXX. For specific branch SWIFT codes or IBAN numbers (e.g., Muthaiga Branch), customers are advised to contact the branch directly or the main office.

Notes

  • The branch list and contact details are based on the most recent information available from DTB’s official website and trusted sources like victormatara.com and businessradar.co.ke.
  • In 2017, DTB acquired Habib Bank Kenya Limited, integrating its branches into DTB’s network. Some former Habib Bank branches may have been rebranded or consolidated, so customers are encouraged to verify specific branch details with DTB directly.
  • For the most up-to-date information or to locate ATMs, visit DTB’s official website (www.dtbafrica.com) or use the branch locator tool at dtbk.dtbafrica.com.

Diamond Trust Bank (DTB) Kenya has established a robust network of branches in Nairobi County, strategically located to serve a diverse clientele, from SMEs to individual customers. With over 25 branches in Nairobi, DTB ensures accessibility and convenience, supported by its award-winning digital banking platforms. Whether you’re in the CBD, Westlands, Karen, or Embakasi, there’s a DTB branch nearby to meet your banking needs. For further assistance, contact DTB’s customer service or visit their website for real-time branch and ATM locator services.

DIB Bank Kenya Locations and Contacts in Nairobi County

June 9, 2025 /

List of DIB Bank Kenya Locations and Contacts in Nairobi County

Dubai Islamic Bank (DIB) Kenya Limited is a Sharia-compliant financial institution and a wholly-owned subsidiary of Dubai Islamic Bank PJSC, headquartered in the United Arab Emirates. Operating in Kenya since April 13, 2017, DIB Bank Kenya provides a comprehensive range of Islamic financial products and services, catering to individuals, businesses, and the Kenyan diaspora, particularly those in the UAE. The bank emphasizes progressive, innovative, and ethical banking practices, earning accolades such as the Best Islamic Bank in Kenya at the Islamic Finance News Awards 2020 and the Best Bank in Customer Service at the 2024 Banking on Women Awards by KENCTAD.

In Nairobi County, DIB Bank Kenya operates three branches, strategically located to serve a diverse customer base. This article provides detailed information on the locations, contact details, operating hours, and services offered at these branches, ensuring customers can easily access Sharia-compliant banking solutions.

DIB Bank Kenya Branches in Nairobi County

1. Upper Hill Branch (Headquarters)

  • Location: Junction of Bunyala and Lower Hill Road, Upper Hill, Nairobi
  • Postal Address: P.O. Box 6450-00200, Nairobi, Kenya
  • Contact Numbers:
    • Switchboard: +254-20-5131311, +254-709-913111
    • Contact Centre: +254-20-5131300, +254-709-913000
  • Email: contactus@dibkenya.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:30 PM
    • Saturday: 9:00 AM – 1:00 PM
    • Closed on Sundays and Public Holidays
  • Description: As the headquarters of DIB Bank Kenya, the Upper Hill branch serves as the central hub for the bank’s operations in the country. Located in Nairobi’s thriving business district, this branch offers a full suite of Sharia-compliant banking services, including personal and business accounts, financing solutions, trade finance, and digital banking. The branch is equipped to handle complex corporate banking needs and provides personalized customer service.

2. Sarit Westlands Branch

  • Location: Sarit Centre, Westlands, Nairobi
  • Postal Address: P.O. Box 6450-00200, Nairobi, Kenya
  • Contact Numbers:
    • Contact Centre: +254-20-5131300, +254-709-913000
  • Email: contactus@dibkenya.co.ke
  • Operating Hours:
    • Monday to Friday: 9:00 AM – 5:00 PM
    • Saturday: 10:00 AM – 2:00 PM
    • Closed on Sundays and Public Holidays
  • Description: Situated in the bustling Sarit Centre in Westlands, this branch is ideal for customers in Nairobi’s commercial and residential hub. It offers a range of services, including savings and current accounts, Islamic financing (Murabaha, Ijara, and Musharaka), and access to digital banking platforms such as the DIB Mobile Banking App and *278# USSD service. The branch’s extended hours cater to professionals and businesses in the area.

3. Eastleigh Branch

  • Location: Mega Plaza Building, First Avenue, Eastleigh, Nairobi
  • Postal Address: P.O. Box 6450-00200, Nairobi, Kenya
  • Contact Numbers:
    • Contact Centre: +254-20-5131300, +254-709-913000
  • Email: contactus@dibkenya.co.ke
  • Operating Hours:
    • Monday to Friday: 8:30 AM – 4:30 PM
    • Saturday: 9:00 AM – 1:00 PM
    • Closed on Sundays and Public Holidays
  • Description: The Eastleigh branch serves the vibrant Eastleigh community, known for its active business environment. This branch provides tailored Sharia-compliant financial products, including microfinance solutions for small and medium enterprises (SMEs), personal banking, and remittance services for the Kenyan diaspora. Its location in Mega Plaza ensures accessibility for customers in this busy commercial area.

Additional Contact Information and Digital Banking Services

  • General Contact Centre:
  • Website: www.dibkenya.co.ke
  • Digital Banking:
    • DIB Internet Banking: Accessible 24/7 for account management, transfers, and bill payments.
    • DIB Mobile Banking App: Available for iOS and Android, offering real-time banking services.
    • USSD Service: Dial *278# for quick access to banking services without internet connectivity.
    • Paybill Number: 342342 for cash deposits via M-Pesa or other mobile money platforms.
    • Visa Debit Card: Accepted at DIB ATMs, Visa-branded ATMs, POS terminals, and online platforms.

DIB Bank Kenya emphasizes digital innovation, ensuring customers can access banking services during non-operational hours, such as holidays, through its robust digital platforms. For example, during Ramadan or public holidays, customers are encouraged to use the Mobile Banking App, Internet Banking, or USSD services for uninterrupted access.

Services Offered by DIB Bank Kenya

DIB Bank Kenya provides a wide range of Sharia-compliant financial products, including:

  • Personal Banking: Savings accounts, current accounts, and fixed deposit accounts designed to meet Islamic banking principles.
  • Business Banking: Financing solutions such as Murabaha (cost-plus financing), Ijara (leasing), and Musharaka (partnership-based financing) for SMEs and corporations.
  • Trade Finance: Support for import and export businesses, including letters of credit and guarantees.
  • Remittance Services: Facilitating secure and fast international transfers, particularly for the Kenyan diaspora in the UAE.
  • Takaful (Islamic Insurance): Sharia-compliant insurance products for individuals and businesses.
  • Digital Banking: Seamless access to banking services through mobile apps, internet banking, and USSD platforms.

The bank is committed to financial inclusion, offering tailored products for women, youth, and SMEs, and has been recognized for its customer-centric approach.

Why Choose DIB Bank Kenya?

DIB Bank Kenya stands out as a leader in Islamic banking, combining ethical principles with modern financial solutions. Its branches in Nairobi County are strategically located in Upper Hill, Westlands, and Eastleigh, ensuring accessibility for a diverse customer base. The bank’s commitment to innovation is evident in its award-winning digital banking platforms, while its adherence to Sharia principles appeals to customers seeking ethical banking options. With a focus on customer service, competitive products, and community engagement, DIB Bank Kenya continues to strengthen its position as a trusted financial institution in Nairobi and beyond.

For the most up-to-date information or specific inquiries, customers are encouraged to contact the bank’s customer service or visit the official website at www.dibkenya.co.ke.

Ecobank Kenya Locations and Contacts in Nairobi County

June 9, 2025 /

List of Ecobank Kenya Locations and Contacts in Nairobi County

Ecobank Kenya Limited, a subsidiary of Ecobank Transnational Incorporated (ETI), is a prominent commercial bank in Kenya, licensed by the Central Bank of Kenya since June 16, 2008. With its headquarters in Lomé, Togo, Ecobank operates in 36 African countries, offering a wide range of banking services, including personal, business, and corporate banking solutions. In Kenya, Ecobank has established a robust presence with over 23 branches nationwide, with a significant number located in Nairobi County. This article provides a comprehensive list of Ecobank branches in Nairobi County, including their locations, contact details, operating hours, and services offered, to assist customers in accessing banking services conveniently.

Overview of Ecobank Kenya

Ecobank Kenya entered the Kenyan market by acquiring a 75% stake in EABS Bank in 2008, later increasing its shareholding to 95.67% by 2013. As of 2025, the bank operates 31 branches across Kenya, with 14 branches and 16 ATMs in Nairobi County alone, reflecting its commitment to serving both urban and rural customers. Ecobank is renowned for its innovative digital banking platforms, including the Ecobank Mobile App, internet banking, and card services, which complement its physical branch network. The bank caters to diverse customer needs with products like savings accounts, current accounts, loans, mortgage finance, and specialized services for businesses and high-net-worth individuals. Its branches are designed to enhance customer experience, offering tailored environments for classic and advantage customers, with accessible teller services and touchscreen support spaces.

In 2016, Ecobank embarked on a digital transformation strategy, closing nine branches to focus on mobile and online banking, which has seen over 100 times more transactions than physical branches. Despite this shift, the bank maintains a strong physical presence in Nairobi to ensure accessibility for all clients. Below is a detailed list of Ecobank Kenya branches in Nairobi County, compiled from the most recent and reliable sources available.

Ecobank Branches in Nairobi County

1. Ecobank Head Office

  • Location: Fortis Office Park, Off Waiyaki Way, Muthangari Drive, Nairobi
  • Postal Address: P.O. Box 49584-00100, Nairobi, Kenya
  • Contact Numbers: +254 20 288 3000, +254 719 098 000, +254 20 496 8000
  • Toll-Free Number: 0800 221 221 8 (free from any landline)
  • Email: info@ecobank.com
  • Website: www.ecobank.com
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Corporate banking, account opening, loans, trade finance, foreign exchange, digital banking support, and customer service for inquiries and card support.
  • Description: The head office, relocated to Westlands in 2024 from Ecobank Towers in the CBD, serves as the central hub for Ecobank’s operations in Kenya. It caters to corporate clients, SMEs, and individual customers, offering comprehensive banking solutions and administrative support.

2. Ecobank Towers Branch

  • Location: Ground Floor, Ecobank Towers, Muindi Mbingu Street, Nairobi CBD
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Personal and business banking, account opening, deposits, withdrawals, loans, and ATM services.
  • Description: Located in the heart of Nairobi’s Central Business District, this branch is ideal for customers seeking convenient banking in the city center. It offers a full range of retail and corporate services.

3. Buruburu Branch

  • Location: Phase II, Kagina Plaza, Mumias South Road, Buruburu
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Retail banking, SME support, account opening, loans, and ATM services.
  • Description: Situated in the bustling residential estates of Eastlands, this branch serves local businesses and residents with tailored banking solutions, focusing on accessibility and convenience.

4. Jomo Kenyatta International Airport (JKIA) Branch

  • Location: International Arrivals, Jomo Kenyatta International Airport, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Foreign exchange, traveler banking services, account inquiries, and ATM services.
  • Description: Strategically located at JKIA, this branch caters to travelers, airport staff, and nearby businesses, offering specialized services like currency exchange for international visitors.

5. Westlands Branch

  • Location: The Mall, Westlands Road, Westlands
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Personal banking, business accounts, loans, and digital banking support.
  • Description: This branch serves the upscale Westlands area, catering to businesses and individuals with a focus on premium banking services and digital solutions.

6. Karen Branch

  • Location: Karen Shopping Centre, Ngong Road, Karen
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Retail banking, mortgage finance, savings accounts, and ATM services.
  • Description: Located in the affluent Karen suburb, this branch provides tailored banking services for residents and businesses in the area, with a focus on mortgage and investment products.

7. Thika Road Mall (TRM) Branch

  • Location: Thika Road Mall, Thika Road, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Personal banking, SME loans, account management, and ATM services.
  • Description: Situated in a major shopping destination, this branch serves customers along Thika Road, offering convenient banking for shoppers and local businesses.

8. Two Rivers Branch

  • Location: Two Rivers Mall, Limuru Road, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Retail banking, wealth management, and ATM services.
  • Description: This branch caters to the affluent clientele of Two Rivers Mall, offering premium banking services and wealth management solutions.

9. Village Market Branch

  • Location: Village Market, Limuru Road, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Personal banking, foreign exchange, and ATM services.
  • Description: Located in the upscale Village Market, this branch serves expatriates and high-net-worth individuals with specialized banking services.

10. Yaya Centre Branch

  • Location: Yaya Centre, Argwings Kodhek Road, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Retail banking, loans, and ATM services.
  • Description: This branch serves the Kilimani and Hurlingham areas, offering convenient banking for residents and businesses in this vibrant commercial hub.

11. Upper Hill Branch

  • Location: Fortis Tower, Upper Hill, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Corporate banking, trade finance, and ATM services.
  • Description: Located in Nairobi’s financial district, this branch focuses on corporate clients and businesses in Upper Hill, offering specialized financial solutions.

12. Moi Avenue Branch

  • Location: Ecobank House, Moi Avenue, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Retail banking, SME support, and ATM services.
  • Description: Positioned along Moi Avenue, this branch serves customers in the CBD with a focus on accessibility and small business support.

13. Ngong Road Branch

  • Location: Prestige Plaza, Ngong Road, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Personal banking, loans, and ATM services.
  • Description: This branch caters to customers along Ngong Road, offering retail banking and financial advisory services.

14. Eastleigh Branch

  • Location: Eastleigh Mall, Eastleigh, Nairobi
  • Contact Number: +254 20 288 3000
  • Operating Hours: Monday to Friday: 8:30 AM - 4:00 PM; Saturday: 9:00 AM - 12:00 PM; Closed on Sundays
  • Services: Retail banking, SME loans, and ATM services.
  • Description: Serving the vibrant Eastleigh community, this branch provides tailored banking solutions for local traders and residents.

Additional Information

ATM Locations

Ecobank Kenya operates 16 ATMs across Nairobi County, located at each of the branches listed above and additional standalone ATMs in high-traffic areas like shopping malls and business districts. For precise ATM locations, customers can use Ecobank’s interactive map on their website or contact the customer service hotline.

Digital Banking Services

Ecobank emphasizes digital banking, offering:

  • Ecobank Mobile App: For account management, fund transfers, and bill payments.
  • Internet Banking: For secure online transactions and account monitoring.
  • Card Services: Debit and credit card support for both local and international transactions.
    Customers can access these services 24/7, reducing the need for branch visits. For support, contact the customer service team at +254 20 288 3000 or via email at info@ecobank.com.

Customer Service and Feedback

Ecobank Kenya prioritizes customer satisfaction, with dedicated support available through:

  • Phone: +254 20 288 3000, +254 719 098 000, +254 20 496 8000
  • Toll-Free: 0800 221 221 8
  • Email: info@ecobank.com
  • Website: www.ecobank.com
    Customers can also visit any branch for in-person assistance or to open accounts, apply for loans, or resolve inquiries. However, some reviews have noted challenges with customer service, such as delays in delisting from the Credit Reference Bureau (CRB). Customers are encouraged to provide feedback directly to ensure continuous improvement.

Why Choose Ecobank in Nairobi?

Ecobank Kenya’s extensive branch network in Nairobi County ensures accessibility for residents, businesses, and travelers. The bank’s strategic locations, from the CBD to suburban areas like Karen and Two Rivers, cater to diverse customer needs. Its focus on digital innovation, combined with physical branch services, provides flexibility and convenience. Whether you’re opening a savings account, seeking a business loan, or requiring foreign exchange services at JKIA, Ecobank’s branches in Nairobi are equipped to deliver efficient and tailored solutions.

For the most up-to-date information or to locate additional ATMs, visit www.ecobank.com or use the interactive map at ecobank.banklocationmaps.com. With its pan-African expertise and local commitment, Ecobank Kenya remains a trusted partner for financial services in Nairobi County.

Equity Bank Kenya Locations and Contacts in Nairobi County

June 9, 2025 /

List of Equity Bank Kenya Locations and Contacts in Nairobi Kenya

Equity Bank Kenya Limited, one of Kenya’s largest and most renowned financial institutions, has established a vast network of branches across the country, with a significant presence in Nairobi County. As of 2025, Equity Bank operates over 211 branches nationwide, with more than 50 branches located in Nairobi, making it the bank with the most extensive branch network in the capital. Headquartered in Nairobi, the bank is regulated by the Central Bank of Kenya and offers a wide range of services, including retail banking, corporate banking, mobile banking, agency banking, and international wire transfers. This article provides a comprehensive list of Equity Bank Kenya branches in Nairobi County, including their locations, contact details, and key services offered.

Overview of Equity Bank Kenya

Founded in 1984 as Equity Building Society, Equity Bank Kenya Limited was incorporated in 2014 following the restructuring of its parent company, Equity Group Holdings Limited. With over 20.1 million customers and an asset base of KSh 1.75 trillion as of mid-2024, it is the largest bank in Kenya by customer base and a leading financial institution in East and Central Africa. The bank is known for its innovative services, such as the Equitel mobile banking platform, agency banking model, and competitive loan products tailored for individuals, SMEs, and corporates. Despite its success, the bank has faced challenges, including reported cases of cyber fraud and controversies involving unethical practices, prompting enhanced security measures like one-time PINs for mobile and internet banking.

Below is a detailed list of Equity Bank branches in Nairobi County, complete with addresses, contact numbers, and additional details where available. Note that branch hours typically run from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays. For the most accurate and up-to-date information, customers are encouraged to visit the official Equity Bank website or contact their customer service hotline at +254 763 000 000.

Equity Bank Branches in Nairobi County

1. Equity Bank Head Office

  • Location: Equity Centre, 9th Floor, Hospital Road, Upper Hill
  • Postal Address: P.O. Box 75104-00200, Nairobi, Kenya
  • Telephone: +254 202 262 000, +254 711 026 000
  • Fax: +254 202 737 276
  • Services: Corporate banking, international wire transfers, investment services, customer support, and administrative services.
  • Notes: The head office serves as the central hub for Equity Bank’s operations in Kenya and houses the main customer service desk.

2. Harambee Avenue Branch

  • Location: Bima House, Harambee Avenue
  • Postal Address: P.O. Box 10786-00100, Nairobi, Kenya
  • Telephone: +254 203 181 22
  • Fax: +254 202 217 918
  • Services: Retail banking, SME loans, mobile banking support, and ATM services.
  • Notes: Centrally located, this branch is ideal for customers in Nairobi’s Central Business District (CBD).

3. Eastleigh Estate Branch

  • Location: Eastleigh Estate
  • Postal Address: P.O. Box 835-00515, Nairobi, Kenya
  • Telephone: +254 202 501 254, +254 202 501 249
  • Fax: +254 202 501 255
  • Services: Personal accounts, business banking, foreign exchange, and agency banking.
  • Notes: Popular among the Eastleigh business community, offering tailored services for traders.

4. Eastleigh Estate Branch (Second Location)

  • Location: Eastleigh Estate
  • Postal Address: P.O. Box 7281-00100, Nairobi, Kenya
  • Telephone: +254 202 400 548, +254 202 400 549
  • Fax: +254 202 400 548
  • Services: Similar to the primary Eastleigh branch, with a focus on SME support and mobile money integration.
  • Notes: This second branch in Eastleigh caters to the high demand in the area.

5. Ngara Branch

  • Location: Ngara
  • Postal Address: P.O. Box 31113-00600, Nairobi, Kenya
  • Telephone: +254 202 181 419, +254 202 181 368
  • Fax: +254 202 181 421
  • Services: Retail banking, loan processing, and digital banking support.
  • Notes: Convenient for customers in Ngara and surrounding areas.

6. Outer Ring Road Branch

  • Location: Along Outer Ring Road
  • Postal Address: P.O. Box 15801-00100, Nairobi, Kenya
  • Telephone: +254 203 500 256
  • Fax: +254 221 7918
  • Services: ATM services, personal accounts, and business banking.
  • Notes: Easily accessible for residents along the Outer Ring Road corridor.

7. Westlands Branch

  • Location: P.O. Box 14185-00800, Nairobi
  • Telephone: +254 202 345 713, +254 202 345 716, +254 202 345 719
  • Fax: +254 204 454 265
  • Services: Corporate banking, wealth management, and international transfers.
  • Notes: Caters to high-net-worth individuals and businesses in Westlands.

8. Lavington Supreme Branch

  • Location: Opposite Lavington United Church
  • Postal Address: P.O. Box 78569-00507, Nairobi, Kenya
  • Telephone: Not listed (contact main hotline)
  • Services: Premium banking, investment advisory, and loan services.
  • Notes: A supreme branch offering specialized services for affluent clients.

9. Community Corporate Branch

  • Location: Community Centre
  • Postal Address: P.O. Box 5328-00100, Nairobi, Kenya
  • Telephone: +254 202 369 430, +254 208 000 553
  • Fax: +254 202 369 429
  • Services: Corporate accounts, payroll services, and trade finance.
  • Notes: Focused on corporate clients and large organizations.

10. Diaspora Branch

  • Location: Nairobi CBD (specific address not listed)
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Diaspora banking, international remittances, and foreign currency accounts.
  • Notes: Tailored for Kenyan diaspora clients with cross-border banking needs.

11. Tea Room Branch

  • Location: Tea Room, Nairobi CBD
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Retail banking, mobile money integration, and ATM services.
  • Notes: Convenient for traders and small businesses in the Tea Room area.

12. Mombasa Road Branch

  • Location: Mombasa Road
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Business banking, loan facilities, and cash management.
  • Notes: Serves businesses along the Mombasa Road industrial corridor.

13. Kibera Branch

  • Location: Kibera
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Microfinance, savings accounts, and agency banking.
  • Notes: Focused on financial inclusion for Kibera residents.

14. Embakasi Branch

  • Location: Embakasi
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Retail banking, SME loans, and mobile banking.
  • Notes: Caters to the growing population in Embakasi.

15. KPCU Branch

  • Location: Nairobi CBD (specific address not listed)
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Agricultural financing, cooperative banking, and savings accounts.
  • Notes: Supports agricultural cooperatives and farmers.

16. Ruai Branch

  • Location: Ruai
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Personal banking, microfinance, and ATM services.
  • Notes: Serves the Ruai community with accessible banking solutions.

17. Kilimani Supreme Branch

  • Location: Kilimani
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Premium banking, wealth management, and investment services.
  • Notes: Another supreme branch catering to high-end clients in Kilimani.

18. Mayfair Supreme Branch

  • Location: Mayfair
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Premium banking, corporate accounts, and international banking.
  • Notes: Focused on affluent clients in the Mayfair area.

19. OTC Nairobi Branch

  • Location: OTC Area, Nairobi CBD
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Retail banking, mobile money, and small business loans.
  • Notes: Convenient for traders in the OTC area.

20. Dagoreti Corner Branch

  • Location: Dagoreti Corner
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Personal accounts, microfinance, and agency banking.
  • Notes: Serves the Dagoreti community with accessible banking.

21. Parliament Road Corporate Branch

  • Location: Parliament Road
  • Postal Address: Not listed
  • Telephone: +254 763 000 000 (main hotline)
  • Services: Corporate banking, trade finance, and payroll services.
  • Notes: Caters to corporate clients and government institutions.

Additional Information

  • Branch Codes: Each Equity Bank branch has a unique branch code essential for transactions like inter-bank transfers, payroll processing, and international wire transfers. Customers can obtain specific branch codes by visiting the official Equity Bank website or contacting customer service.
  • SWIFT Code: EQBLKENA (used for international transactions).
  • USSD Code: *247# (for mobile banking services).
  • Paybill Number: 247247 (for mobile money transactions).
  • Customer Support: For inquiries, contact Equity Bank via email at info@equitybank.co.ke or through their social media accounts on platforms like Facebook (@EquityBankKenya), X (@KeEquityBank), and Instagram (@equitygroup).
  • ATM Services: Many Equity Bank branches in Nairobi have co-located ATMs for cash withdrawals, deposits, and balance inquiries. The bank has introduced enhanced security measures, such as one-time PINs, to combat cyber fraud.

Notes and Recommendations

Equity Bank’s extensive branch network in Nairobi ensures accessibility for customers across various neighborhoods, from the bustling CBD to residential areas like Kibera and Ruai. The bank’s focus on financial inclusion, through services like agency banking and microfinance, makes it a preferred choice for diverse customer segments. However, customers should be cautious of reported cyber fraud risks and ensure they use secure channels for transactions. For the most precise branch locations or additional details, visiting the official Equity Bank website or contacting their customer service hotline is recommended.

 

Family Bank Locations and Contacts in Nairobi County

June 9, 2025 /

List of Family Bank Locations and Contacts in Nairobi County

Family Bank Limited, one of Kenya’s leading commercial banks, has established a strong presence in Nairobi County, offering a wide range of financial services tailored to individuals, small and medium-sized enterprises (SMEs), and corporate clients. Since its inception as Family Finance Building Society in 1984, Family Bank has grown significantly, becoming a fully-fledged commercial bank in May 2007. Regulated by the Central Bank of Kenya (CBK) and a member of the Kenya Deposit Insurance Corporation, the bank is renowned for its innovative approach, including being the first in Kenya to introduce paperless banking through smart card technology. As of December 2023, Family Bank’s total assets were valued at Kshs 142.4 billion, with a deposit base of Kshs 102.6 billion, and it operates over 90 branches nationwide, many of which are strategically located in Nairobi County.

This article provides a comprehensive list of Family Bank branches in Nairobi County, including their physical locations, contact details, and operating hours, to help customers easily access banking services. The information is sourced from reliable online resources and official bank channels to ensure accuracy.

Family Bank Branches in Nairobi County

Below is a detailed list of Family Bank branches in Nairobi County, including their addresses, contact numbers, and operating hours. The branches are strategically located across key commercial and residential areas to ensure accessibility for all customers.

  1. Family Bank Head Office (Family Bank Towers)
    • Location: Family Bank Towers, Muindi Mbingu Street / Moktar Daddar Street, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Email: customerservice@familybank.co.ke
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: This is the bank’s headquarters, offering a full range of services, including retail banking, corporate banking, SME loans, mobile banking (PesaPap), and customer support.
  2. Sonalux Branch
    • Location: Sonalux House, Moi Avenue, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 020 341229, 020 341230, 020 341231
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Located in the heart of Nairobi’s CBD, this branch serves a high volume of customers with services like savings accounts, loans, and digital banking.
  3. JKIA Branch
    • Location: 4th Season Centre Building, Jomo Kenyatta International Airport (JKIA), Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Catering to travelers and businesses near the airport, this branch offers foreign exchange services, instant loans, and mobile banking support.
  4. Kenyatta Avenue Branch
    • Location: Pan Africa House, Kenyatta Avenue, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 0724 255731, 0752 240259
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: A key branch in the CBD, offering SME financing, savings accounts, and PesaPap mobile banking services.
  5. Ngara Branch
    • Location: Family Bank Building, Park Road, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 020 6768541
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: This branch serves the Ngara community with retail banking, loans, and digital banking solutions.
  6. Dagoretti Branch
    • Location: Family Bank Building, Dagoretti Corner, off Naivasha Road, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 020 2321282, 020 50495
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Focused on retail and SME customers in Dagoretti, offering tailored loan products and savings accounts.
  7. Donholm Branch
    • Location: Caltex Petrol Station, Outer Ring Road, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 020 785372
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Provides convenient banking for Donholm residents, including mobile banking and SME credit facilities.
  8. Utawala Branch
    • Location: Family Bank Building, along Eastern Bypass, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Serves the growing Utawala community with retail banking, loans, and digital banking services.
  9. Family Bank Towers Retail Branch
    • Location: Muindi Mbingu Street / Moktar Daddar Street, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 12:30 PM
    • Services: A retail-focused branch at the headquarters, offering personal banking and customer support.
  10. KTDA Retail Branch
    • Location: KTDA Plaza, Moi Avenue, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 0726 610435, 020 2241852
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Located in the CBD, this branch offers retail banking, savings accounts, and mobile banking services.
  11. Gateway Mall Branch
    • Location: Gateway Mall, Mombasa Road, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: Caters to customers along Mombasa Road with retail banking and loan services.
  12. Kariobangi Branch
    • Location: Kariobangi Light Industries, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 020 2364257
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: Serves the Kariobangi community with retail banking, SME loans, and digital banking.
  13. Gikomba Area 42 Branch (Pumwani/Majengo)
    • Location: Pumwani (Majengo), Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 020 6768541
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 3:30 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: Focused on retail banking for the Gikomba and Majengo areas, offering savings and loan products.
  14. Gikomba Branch
    • Location: Mt. Kenya Building, New Pumwani Road, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: 0703 095445
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Provides banking services to the bustling Gikomba market area, including mobile banking and SME financing.
  15. City Hall Annex Branch
    • Location: City Hall Annex, City Hall Way, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: Located near City Hall, this branch offers retail banking and customer support services.
  16. Tom Mboya Branch
    • Location: Nipuil Shah Building, Tom Mboya Street, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Serves customers in the CBD with retail and corporate banking solutions.
  17. Cargen House Branch
    • Location: Cargen House, Moi Avenue, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Offers a range of banking services, including loans and savings accounts, in the CBD.
  18. River Road Branch
    • Location: Fifty Investment Building, Ronald Ngara – River Road Junction, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Caters to businesses and individuals in the River Road area with retail and SME banking.
  19. Laptrust House Branch
    • Location: Laptrust House, Haile Selassie Road, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
      • Corporate: Weekdays 8:00 AM – 5:00 PM; Saturdays 8:00 AM – 1:00 PM
    • Services: Provides banking services to customers along Haile Selassie Road, including loans and mobile banking.
  20. Kasarani Branch
    • Location: Family Bank Building, Kasarani Mwiki Road, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: Serves the Kasarani community with retail banking, loans, and digital banking solutions.
  21. Kahawa West Branch
    • Location: Kahawa West House, along Kamiti Road, Nairobi
    • Postal Address: P.O. Box Kahawa West, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: Offers banking services to the Kahawa West community, including savings accounts and SME loans.
  22. Bishop Magua Branch
    • Location: Bishop Magua House, Biashara Street, Nairobi
    • Postal Address: P.O. Box 74145-00200, Nairobi
    • Contacts: +254 703 095 445, +254 703 095 000
    • Operating Hours:
      • Retail: Weekdays 8:00 AM – 4:00 PM; Saturdays 8:00 AM – 12:00 PM
    • Services: Provides retail banking and SME financing in the Biashara Street area.

Additional Information

Customer Support

For inquiries or complaints, customers can contact Family Bank’s customer care team via:

Family Bank is committed to resolving customer issues promptly, with a promise to acknowledge complaints within the same day and provide updates every seven days for issues requiring longer resolution times.

Digital Banking

Family Bank’s PesaPap mobile banking app allows customers to access services such as fund transfers, loan applications, and bill payments from anywhere. To enroll, customers can visit any branch or download the app and sign in with their Family Bank Internet Banking credentials.

Branch Finder

Customers can locate the nearest Family Bank branch, PesaPap agent, or ATM using the branch finder tool on the bank’s official website: familybank.co.ke.

Services Offered

Family Bank provides a wide range of services, including:

  • Retail Banking: Savings accounts, current accounts, and fixed deposit accounts.
  • SME Banking: Affordable credit facilities for small and medium-sized enterprises.
  • Corporate Banking: Tailored solutions for large businesses, including trade finance and insurance products.
  • Digital Banking: PesaPap mobile app and internet banking for seamless transactions.
  • Loans: Salary advances, business loans, and mortgage facilities.

Family Bank Limited has established a robust network of branches in Nairobi County, ensuring that residents and businesses have easy access to high-quality financial services. With over 20 branches strategically located across the county, from the bustling CBD to residential areas like Kasarani and Utawala, Family Bank continues to uphold its commitment to financial inclusion and innovation. For the most up-to-date information or to locate a specific branch, customers are encouraged to visit familybank.co.ke or contact the customer care team at +254 703 095 445.

First Community Bank Locations and Contacts in Nairobi County

June 9, 2025 /

List of First Community Bank Locations and Contacts in Nairobi County

First Community Bank (FCB), now operating as Premier Bank Kenya, is the first fully Shari’ah-compliant commercial bank in Kenya, established in 2007 and commencing operations on June 1, 2008. Licensed by the Central Bank of Kenya, FCB provides a range of financial services tailored to individuals, SMEs, and corporate clients, adhering to Islamic banking principles. As of March 2020, the bank maintained a network of branches across Kenya, with a significant presence in Nairobi County. This article provides a comprehensive list of First Community Bank branches in Nairobi County, including their locations, contact details, and operating hours, to help customers access banking services conveniently.

Overview of First Community Bank (Premier Bank Kenya)

First Community Bank, rebranded as Premier Bank Kenya following approval from the Central Bank of Kenya on May 18, 2023, is a Shari’ah-compliant financial institution. It was established by private Muslim investors from Kuwait, Kenya, and Tanzania, aiming to offer ethical banking solutions. The bank’s total assets were valued at approximately US$187.62 million (KES 18.762 billion) as of December 2019, with customer deposits of US$161 million (KES 16.126 billion). Ranked 21st among 43 licensed banks in Kenya at the time, FCB has grown to serve a diverse clientele through its network of branches and subsidiaries, including FCB Takaful Insurance Broker and FCB Capital Limited, the first Shari’ah-compliant investment capital in Kenya.

In Nairobi County, FCB operates several branches strategically located to serve both urban and business-centric areas. Below is a detailed list of these branches, their addresses, contact information, and operating hours, based on the most recent available data.

First Community Bank Branches in Nairobi County

1. Head Office Branch

  • Location: FCB Mihrab Building, Mez1, Ring Road Kilimani, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 (0)20 284 3000, +254 725 843 000, +254 789 843 000
  • Email: info@fcb.co.ke
  • Branch Manager: Ms. Patricia Rukwaro, +254 741 467 705
  • Business Hours:
    • Weekdays: 8:30 AM – 5:00 PM
    • Saturdays: 9:00 AM – 12:00 PM
    • Sundays: Closed
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: This branch serves as the bank’s headquarters, offering corporate banking, administrative services, personal banking, and Shari’ah-compliant financial products such as savings accounts, Takaful insurance, and business financing.

2. Wabera Street Branch

  • Location: Prudential Assurance Building, 1st Floor, Wing B, Wabera Street, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 (0)20 284 3000 ext. 1901
  • Email: info.waberabranch@fcb.co.ke
  • Branch Manager: Mr. Saruni Lelaono, +254 710 510 961
  • Business Hours:
    • Weekdays: 8:30 AM – 5:00 PM
    • Saturdays: 9:00 AM – 1:00 PM
    • Sundays: Closed
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: Located in Nairobi’s central business district, this branch caters to businesses and individuals, offering services like account management, loans, and digital banking.

3. Kimathi Branch

  • Location: Jamia Plaza, Kimathi Street, Jamia Mosque, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 (0)20 284 3000
  • Email: Customercare@fcb.co.ke
  • Business Hours:
    • Weekdays: 8:30 AM – 5:00 PM
    • Saturdays: 9:00 AM – 2:00 PM
    • Sundays: Closed
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: Situated near the Jamia Mosque, this branch provides convenient banking for the surrounding community, including personal and business accounts, and Islamic financing options.

4. Westlands Branch

  • Location: Mpaka Plaza, Mpaka Road, Westlands, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 (0)20 284 3000 ext. 2301
  • Email: info.westlandsbranch@fcb.co.ke
  • Business Hours:
    • Weekdays: 9:00 AM – 4:00 PM
    • Saturdays: 9:00 AM – 1:00 PM
    • Sundays: Closed
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: This branch serves the affluent Westlands area, offering premium banking services, including investment accounts and Shari’ah-compliant loans.

5. Eastleigh Branch I

  • Location: United Textile Centre, 1st Floor, 1st Avenue, Eastleigh, Nairobi, Kenya
  • Postal Address: P.O. Box 71284-00622, Nairobi, Kenya
  • Contact: +254 720 139 548, +254 710 956 653
  • Email: info.eastleighbranch@fcb.co.ke
  • Business Hours:
    • Weekdays: 8:30 AM – 4:00 PM
    • Saturdays: 9:00 AM – 1:00 PM
    • Sundays: Closed
    • Exclusive Banking Hours:
      • Weekdays: 8:30 AM – 4:30 PM
      • Saturdays: 9:00 AM – 2:00 PM
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: Catering to the vibrant Eastleigh business community, this branch offers trade finance, savings accounts, and mobile banking services.

6. Eastleigh Branch II

  • Location: General Waruinge Street, Opposite Kilimanjaro Food Court, Eastleigh, Nairobi, Kenya
  • Postal Address: P.O. Box 71284-00100, Nairobi, Kenya
  • Contact: +254 729 920 280, +254 707 488 310
  • Email: eastleigh2@fcb.co.ke
  • Business Hours:
    • Weekdays: 8:30 AM – 6:00 PM
    • Saturdays: 9:00 AM – 3:00 PM
    • Sundays: 10:00 AM – 3:00 PM
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: This branch provides extended hours to accommodate the busy Eastleigh area, offering services like business loans and Takaful insurance.

7. Industrial Area Branch

  • Location: Enterprise Road, Opposite Volvo Showroom, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 719 235 559, +254 700 382 351
  • Email: industrialarea@fcb.co.ke
  • Branch Manager: Ms. Mariam Ali Mwinyi
  • Business Hours:
    • Weekdays: 9:00 AM – 4:00 PM
    • Saturdays: 9:00 AM – 12:00 PM
    • Sundays: Closed
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: Serving the industrial and commercial hub, this branch focuses on business banking, trade finance, and corporate accounts.

8. Lunga Lunga Branch

  • Location: Lunga Lunga Business Centre, 1st Floor, Lunga Lunga Road, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 713 465 898, +254 792 367 630
  • Email: info.lungalunga@fcb.co.ke
  • Acting Branch Manager: Ms. Zahra Ahmed
  • Business Hours:
    • Weekdays: 9:00 AM – 4:00 PM
    • Saturdays: 9:00 AM – 12:00 PM
    • Sundays: Closed
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: This branch supports businesses along Lunga Lunga Road with services like asset financing and Shari’ah-compliant investment products.

9. South C Branch

  • Location: South C Shopping Centre, Muhoho Avenue, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 (0)20 284 3000 ext. 2401
  • Email: info.southcbranch@fcb.co.ke
  • Business Hours:
    • Weekdays: 8:30 AM – 5:00 PM
    • Saturdays: 9:00 AM – 12:00 PM
    • Sundays: Closed
    • Note: Closed on Fridays from 12:30 PM to 2:00 PM for prayers
  • Services: Located in a busy shopping center, this branch offers retail banking, savings accounts, and mobile banking for residents and businesses.

10. Amal Branch

  • Location: Amal Building, Nairobi, Kenya
  • Postal Address: P.O. Box 26219-00100, Nairobi, Kenya
  • Contact: +254 715 819 172
  • Email: Customercare@fcb.co.ke
  • Branch Manager: Mr. Mahat Abdi
  • Business Hours:
    • Monday–Thursday: 9:00 AM – 5:00 PM
    • Fridays: Closed
    • Saturdays: 10:00 AM – 3:00 PM
    • Sundays: 10:00 AM – 3:00 PM
  • Services: This branch provides specialized banking services, including personal accounts and Shari’ah-compliant financing, with extended weekend hours.

Additional Information

  • Digital Banking: First Community Bank offers robust digital banking platforms, including mobile banking and internet banking, allowing customers to manage accounts, pay bills, and transfer funds remotely. Customers can access these services via the bank’s official website or mobile app.
  • Takaful Insurance: Through its subsidiary, FCB Takaful Insurance Broker, the bank provides Shari’ah-compliant insurance products, offering financial protection for individuals and businesses.
  • Customer Support: For general inquiries, customers can contact the bank’s head office at +254 (0)20 284 3000 or email info@fcb.co.ke. Each branch also has dedicated contact numbers and emails for personalized assistance.
  • Operating Hours Note: Most branches are closed on Fridays between 12:30 PM and 2:00 PM for prayers, reflecting the bank’s adherence to Islamic practices.

First Community Bank (Premier Bank Kenya) maintains a strong presence in Nairobi County with ten strategically located branches, offering Shari’ah-compliant banking services to a diverse clientele. From the central business district to industrial and residential areas like Eastleigh, Westlands, and South C, these branches provide accessible and ethical financial solutions. Customers can benefit from a range of services, including savings accounts, business financing, Takaful insurance, and digital banking, all tailored to meet Islamic banking standards. For the most up-to-date information or specific inquiries, customers are encouraged to contact the respective branch or visit the official Premier Bank Kenya website.

Sources: Information compiled from web sources including victormatara.com, en.wikipedia.org, elimucentre.com, and kefinder.net.

Gulf African Bank Locations and Contacts in Nairobi

June 9, 2025 /

List of Gulf African Bank Locations and Contacts in Nairobi County

Gulf African Bank (GAB), established on November 1, 2007, is Kenya’s premier Islamic bank, operating under Shari’ah principles to provide ethical, non-interest-based financial products. As the largest Islamic bank in Kenya, GAB serves a diverse clientele, including individuals, small and medium enterprises (SMEs), corporate companies, and institutions, regardless of faith. Headquartered at Geminia Insurance Plaza, Kilimanjaro Avenue, Upper Hill, Nairobi, the bank has grown to operate 16 branches across Kenya, with a significant presence in Nairobi County. This article provides a comprehensive list of Gulf African Bank’s branch locations, contact details, and services offered in Nairobi County, ensuring customers can easily access Shari’ah-compliant banking solutions.

Overview of Gulf African Bank

Gulf African Bank was founded with the vision of offering an ethical alternative to conventional banking, leveraging strong financial ties between the Gulf region and Africa. Licensed by the Central Bank of Kenya, GAB provides a wide range of Shari’ah-compliant products, including savings accounts, current accounts, home financing, asset financing, and SME loans. The bank is committed to financial inclusion, particularly for SMEs and underserved communities, and has been recognized for its customer-centric approach and innovative digital banking solutions. With a network spanning urban and rural areas, GAB continues to expand its footprint to promote ethical banking across Kenya.

In Nairobi County, Gulf African Bank operates five branches, strategically located to serve customers in key commercial and residential areas. Below is a detailed list of these branches, including their physical addresses, contact information, and services offered.

Gulf African Bank Branches in Nairobi County

1. Head Office – Upper Hill Branch

  • Location: Geminia Insurance Plaza, First Floor, Kilimanjaro Avenue, Upper Hill, Nairobi
  • Postal Address: P.O. Box 43683-00100, Nairobi
  • Phone Numbers: +254 711 075 000, +254 20 274 0000
  • Email: info@gulfafricanbank.com
  • Website: www.gulfafricanbank.com
  • Services:
    • Personal banking (savings and current accounts)
    • Business banking (SME financing, trade finance)
    • Digital banking (online and mobile banking platforms)
    • Home and asset financing
    • Customer support and advisory services
  • Description: The Upper Hill Branch serves as the bank’s headquarters and primary operational hub. Located in Nairobi’s financial district, it caters to corporate clients, SMEs, and individuals seeking comprehensive Shari’ah-compliant financial solutions. The branch is equipped with advanced digital banking facilities and offers 24/7 customer support.

2. Kenyatta Avenue Branch

  • Location: Hughes Building, Ground Floor, Kenyatta Avenue, Nairobi
  • Postal Address: P.O. Box 43683-00100, Nairobi
  • Phone Numbers: +254 711 075 000, +254 20 274 0000
  • Email: info@gulfafricanbank.com
  • Website: www.gulfafricanbank.com
  • Services:
    • Personal financing (savings, current accounts, and personal loans)
    • Business solutions (asset financing, trade finance)
    • eBanking services
    • 24/7 customer support
  • Description: Situated in the heart of Nairobi’s Central Business District, the Kenyatta Avenue Branch is easily accessible and serves a high volume of customers, including professionals and businesses operating in the city center. Its proximity to landmarks like Jamia Mosque and the Cathedral Basilica of the Holy Family makes it a convenient location for urban clients.

3. Eastleigh Main Branch

  • Location: Eastleigh Mall Building, General Wariunge Street, Eastleigh, Nairobi
  • Postal Address: P.O. Box 43683-00100, Nairobi
  • Phone Numbers: +254 711 075 000, +254 20 274 0000
  • Email: info@gulfafricanbank.com
  • Website: www.gulfafricanbank.com
  • Services:
    • SME financing and advisory services
    • Personal banking (savings and investment accounts)
    • Islamic home and auto financing
    • Digital banking solutions
  • Description: The Eastleigh Main Branch is located in one of Nairobi’s busiest commercial hubs, known for its vibrant SME activity. This branch focuses on supporting small businesses and entrepreneurs through tailored financing and advisory services, making it a key player in promoting financial inclusion in the Eastleigh community.

4. Westlands Branch

  • Location: 9 West Building, Westlands, Nairobi
  • Postal Address: P.O. Box 43683-00100, Nairobi
  • Phone Numbers: +254 711 075 000, +254 20 274 0000
  • Email: info@gulfafricanbank.com
  • Website: www.gulfafricanbank.com
  • Services:
    • Personal and business banking
    • Wealth management and investment products
    • Digital banking services
    • SME loans and trade finance
  • Description: The Westlands Branch serves the affluent Westlands area, catering to high-net-worth individuals, professionals, and businesses. It offers specialized services such as wealth management and investment products, alongside standard banking solutions, making it ideal for clients seeking premium financial services.

5. Enterprise Branch

  • Location: Addis Ababa Road, Off Enterprise Road, Nairobi
  • Postal Address: P.O. Box 43683-00100, Nairobi
  • Phone Numbers: +254 711 075 000, +254 20 274 0000
  • Email: info@gulfafricanbank.com
  • Website: www.gulfafricanbank.com
  • Services:
    • SME and corporate banking
    • Asset and trade financing
    • Personal banking (savings and current accounts)
    • Digital banking and customer support
  • Description: Located in Nairobi’s industrial area, the Enterprise Branch focuses on serving businesses and corporate clients involved in manufacturing and trade. Its strategic location along Addis Ababa Road makes it accessible for companies operating in the industrial and logistics sectors.

Additional Contact Information

For general inquiries or support, Gulf African Bank offers a centralized customer service and support center:

  • Phone Numbers: +254 711 075 000, +254 20 274 0000
  • Email: info@gulfafricanbank.com
  • Website: www.gulfafricanbank.com
  • Social Media:
  • Operating Hours: Most branches operate from 8:30 AM to 4:00 PM, Monday to Friday, and 8:30 AM to 12:30 PM on Saturdays. Confirm specific hours with individual branches, as they may vary.

Services and Products Offered

Gulf African Bank provides a comprehensive suite of Shari’ah-compliant financial products tailored to meet the needs of its diverse clientele:

  • Personal Banking: Savings accounts (e.g., Target Savings Account), current accounts, and personal financing for home and auto purchases.
  • Business Banking: SME loans, trade finance, and asset financing to support business growth and scalability.
  • Digital Banking: Mobile and online banking platforms for seamless transactions, bill payments, and account management.
  • Women’s Banking: The revamped Women Banking Program offers tailored financial solutions to empower women entrepreneurs.
  • Investment Products: Shari’ah-compliant investment opportunities for wealth creation and management.
  • Customer Support: 24/7 support through phone, email, and in-branch services.

The bank’s focus on ethical banking ensures that all products adhere to Shari’ah principles, avoiding interest (riba) and promoting fair and transparent financial practices.

Why Choose Gulf African Bank?

Gulf African Bank stands out for its commitment to ethical banking, financial inclusion, and customer-centric services. Key highlights include:

  • Shari’ah Compliance: All products and services adhere to Islamic banking principles, appealing to both Muslim and non-Muslim clients.
  • SME Support: The bank prioritizes SMEs, offering tailored financing and advisory services to foster business growth.
  • Digital Innovation: GAB’s mobile and online banking platforms provide secure and convenient access to financial services.
  • Community Impact: The bank supports underserved communities and promotes sustainable financial solutions across Nairobi and beyond.

Gulf African Bank’s five branches in Nairobi County—Upper Hill, Kenyatta Avenue, Eastleigh Main, Westlands, and Enterprise—provide accessible, Shari’ah-compliant banking solutions for individuals, businesses, and institutions. With a strong emphasis on ethical banking, digital innovation, and SME support, GAB continues to lead as Kenya’s largest Islamic bank. Customers can reach out to any of the listed branches or the centralized customer support center for personalized assistance. For the latest updates on branch services or new offerings, visit the bank’s official website or follow their social media channels.

Guaranty Trust Bank ( GTBank Kenya ) Locations and Contacts in Nairobi County

June 9, 2025 /

List of Guaranty Trust Bank Locations and Contacts in Nairobi County

Guaranty Trust Bank (Kenya) Ltd, commonly referred to as GTBank Kenya, is a prominent commercial bank in Kenya and a subsidiary of the Nigerian-based Guaranty Trust Bank Plc. Established in Kenya in 1995, GTBank has grown to become one of the 42 licensed commercial banks in the country, offering a wide range of services including personal banking, business banking, corporate banking, private banking, and treasury services. With its head office in Nairobi and a network of branches across the country, GTBank is known for its customer-centric approach, professionalism, and innovative digital banking solutions. This article provides a comprehensive list of GTBank branches in Nairobi County, including their locations, contact details, and key services offered.

Overview of Guaranty Trust Bank in Kenya

GTBank Kenya began its operations on January 13, 1995, initially as a Non-Banking Financial Institution (NBFI) under the name Finance International Limited, later renamed Finance Institution of Africa (FINA). Following regulatory changes by the Central Bank of Kenya in 1995, the institution transitioned into a fully licensed commercial bank. Headquartered in Lagos, Nigeria, GTBank Plc operates in multiple African countries and the United Kingdom, with over 200 branches globally. In Kenya, GTBank maintains nine branches, four of which are located in Nairobi County, serving a diverse clientele with products tailored for individuals, SMEs, and corporate entities. As of December 2022, the bank’s total assets were valued at KES 54.23 billion, with a profitability of KES 753.29 million.

GTBank Kenya emphasizes a culture of excellence, guided by its “Orange Rules,” which prioritize professionalism, ethics, integrity, and superior customer service. The bank’s services include savings and current accounts, loans, trade finance, foreign exchange, and digital banking platforms like mobile and internet banking. Below is a detailed list of GTBank branches in Nairobi County, complete with their addresses, contact information, and operational details.

GTBank Branches in Nairobi County

1. Head Office Branch (Westlands)

  • Location: Plot 1870, Woodvale Close, Westlands, Nairobi, Kenya
  • Postal Address: P.O. Box 20613 - 00200, Nairobi
  • Telephone: +254 20 3284000, +254 20 3284390, +254 703 084000, +254 703 084390/1
  • Email: kycustomercare@gtbank.com
  • Operating Hours: Monday to Friday: 8:30 AM – 4:30 PM; Saturday: 9:00 AM – 1:00 PM; Closed on Sundays and public holidays
  • Services Offered:
    • Personal banking (savings accounts, current accounts, fixed deposits)
    • Business banking (SME loans, trade finance)
    • Corporate banking (treasury services, foreign exchange)
    • Digital banking (mobile banking, internet banking)
    • Private banking for high-net-worth individuals
  • Description: The Head Office Branch in Westlands serves as the central hub for GTBank’s operations in Kenya. Located in the bustling business district of Westlands, this branch is easily accessible and offers a full suite of banking services. It is equipped with ATMs for cash withdrawals and deposits, and customers can access personalized financial advice from dedicated relationship managers.

2. Karen Branch

  • Location: Africa Reit House, Africa Reit Lane, Next to The Hub Mall, Karen, Nairobi, Kenya
  • Postal Address: P.O. Box 20613 - 00200, Nairobi
  • Telephone: +254 20 3284000, +254 703 084000
  • Email: kycustomercare@gtbank.com
  • Operating Hours: Monday to Friday: 8:30 AM – 4:30 PM; Saturday: 9:00 AM – 1:00 PM; Closed on Sundays and public holidays
  • Services Offered:
    • Personal banking (savings accounts, loans, credit cards)
    • Business banking (overdrafts, business accounts)
    • Digital banking services
    • ATM services
  • Description: Situated in the affluent Karen suburb, this branch caters to both individual and business clients in one of Nairobi’s upscale residential and commercial areas. Its proximity to The Hub Mall makes it convenient for customers seeking banking services while shopping or conducting business. The branch is known for its efficient service delivery and customer-friendly environment.

3. Industrial Area Branch

  • Location: Bamburi Road, Off Enterprise Road, Nairobi, Kenya
  • Postal Address: P.O. Box 20613 - 00200, Nairobi
  • Telephone: +254 20 3284000, +254 703 084000
  • Email: kycustomercare@gtbank.com
  • Operating Hours: Monday to Friday: 8:30 AM – 4:30 PM; Saturday: 9:00 AM – 1:00 PM; Closed on Sundays and public holidays
  • Services Offered:
    • Corporate banking (trade finance, working capital loans)
    • SME banking (business loans, account management)
    • Personal banking (savings and current accounts)
    • ATM and digital banking services
  • Description: The Industrial Area Branch is strategically located to serve businesses and individuals in Nairobi’s industrial hub. This branch specializes in corporate and SME banking, offering tailored financial solutions for businesses operating in manufacturing, logistics, and trade. The branch is equipped with modern facilities to handle high-volume transactions.

4. Ngong Road Branch

  • Location: Piedmont Plaza, Ngong Road, Nairobi, Kenya
  • Postal Address: P.O. Box 20613 - 00200, Nairobi
  • Telephone: +254 20 3284000, +254 703 084000
  • Email: kycustomercare@gtbank.com
  • Operating Hours: Monday to Friday: 8:30 AM – 4:30 PM; Saturday: 9:00 AM – 1:00 PM; Closed on Sundays and public holidays
  • Services Offered:
    • Personal banking (savings accounts, personal loans)
    • Business banking (SME financing, trade services)
    • Digital banking (mobile app, online banking)
    • ATM services
  • Description: Located along the busy Ngong Road, this branch serves a diverse clientele, including residents and businesses in the surrounding areas. The branch offers a welcoming atmosphere and efficient services, with a focus on digital banking solutions to meet the needs of tech-savvy customers. Its central location makes it easily accessible for those traveling along Ngong Road.

Additional Contact Information

For general inquiries, complaints, or feedback, customers can reach GTBank Kenya through the following channels:

Customers are advised to be cautious of fraudulent websites or parties posing as GTBank. Personal and financial details should only be shared through official GTBank channels.

Services and Features of GTBank Kenya

GTBank Kenya offers a comprehensive range of banking products and services designed to meet the needs of its diverse customer base. Key offerings include:

  • Personal Banking: Savings accounts, current accounts, fixed deposits, personal loans, and credit cards.
  • Business Banking: SME loans, overdrafts, trade finance, and business accounts tailored for small and medium enterprises.
  • Corporate Banking: Treasury services, foreign exchange, and customized financial solutions for large corporations.
  • Digital Banking: A robust mobile banking app and internet banking platform for convenient account management, bill payments, and transfers.
  • Private Banking: Exclusive services for high-net-worth individuals, including wealth management and investment advisory.
  • ATM Services: Available at all branches for cash withdrawals, deposits, and balance inquiries.

The bank’s commitment to innovation is evident in its digital banking platforms, which allow customers to perform transactions seamlessly from anywhere. GTBank’s mobile app, in particular, is highly rated for its user-friendly interface and robust security features.

Why Choose GTBank Kenya?

GTBank Kenya stands out for its customer-centric approach, guided by its “Orange Rules” philosophy, which emphasizes superior service delivery and ethical banking practices. The bank’s branches in Nairobi County are strategically located to ensure accessibility for both urban and suburban customers. With a strong focus on digital transformation, GTBank offers cutting-edge online and mobile banking solutions, making it a preferred choice for tech-savvy individuals and businesses. Additionally, the bank’s affiliation with the broader GTBank Plc network provides access to international banking services, facilitating cross-border transactions for clients with global interests.

Guaranty Trust Bank (Kenya) Ltd operates four branches in Nairobi County, located in Westlands, Karen, Industrial Area, and Ngong Road. Each branch is equipped to provide a full range of banking services, from personal and business banking to corporate and digital solutions. With a strong emphasis on customer satisfaction, innovation, and accessibility, GTBank Kenya continues to be a trusted financial partner for individuals and businesses in Nairobi and beyond. For more information or assistance, customers can contact the bank through the provided phone numbers, email, or visit any of the listed branches during operating hours.

Guardian Bank Locations and Contacts in Nairobi

June 9, 2025 /

List of Guardian Bank Locations and Contacts in Nairobi County

Guardian Bank Limited, a prominent commercial bank in Kenya, has been serving customers since its inception in 1992 as Euro Finance Limited, converting to a commercial bank in 1996. Licensed by the Central Bank of Kenya, Guardian Bank is owned by Chandaria Holdings Limited, an East African industrial conglomerate. Renowned for its commitment to empowering small and medium-sized enterprises (SMEs), the bank was recently recognized by the Think Business Banking Awards as one of the top three banks in Kenya offering low-interest rates for SMEs. With a network of nine branches across Kenya, four are strategically located in Nairobi County, providing a range of financial services, including personal banking, business banking, mobile banking, internet banking, and iTax services. This article details the locations, contact information, and key services offered by Guardian Bank branches in Nairobi County.

Guardian Bank Branches in Nairobi County

Guardian Bank operates four branches in Nairobi County, each situated in key commercial and residential areas to ensure accessibility for both individual and business clients. Below is a comprehensive list of these branches, including their physical addresses, contact details, and services offered.

1. Biashara Street Branch (Head Office)

  • Location: Guardian Centre, Biashara Street, Nairobi
  • Postal Address: P.O. Box 67681 – 00200, Nairobi
  • Telephone: (020) 8693300, (020) 2226771, (020) 2226774, (020) 2226341
  • Mobile: +254 703 005 000
  • Email: headoffice@guardian-bank.com, biashara@guardian-bank.com
  • Services: As the head office, this branch serves as the primary hub for corporate banking and administrative services. It offers a full suite of banking products, including savings and checking accounts, loans, trade finance, and digital banking services like M-Guardian mobile banking and internet banking. The branch is located in Nairobi’s central business district, making it convenient for businesses and individuals in the city center.

2. Westlands Branch

  • Location: Brick Court House, Mpaka Road, Westlands
  • Postal Address: P.O. Box 66568 – 00800, Nairobi
  • Telephone: (020) 8693300
  • Mobile: +254 703 005 000
  • Email: westlands@guardian-bank.com
  • Services: Situated in the vibrant commercial hub of Westlands, this branch caters to both retail and corporate clients. It provides SME-focused financial solutions, personal loans, asset financing, and digital banking services. The branch’s location makes it ideal for professionals and businesses operating in one of Nairobi’s busiest commercial districts.

3. Mombasa Road Branch

  • Location: Tulip House, Ground Floor, Mombasa Road
  • Postal Address: P.O. Box 42062 – 00100, Nairobi
  • Telephone: (020) 8693300
  • Mobile: +254 703 005 000
  • Email: mombasaroad@guardian-bank.com
  • Services: Located along Mombasa Road, a key industrial and commercial corridor, this branch serves businesses and employees in the region. It offers tailored financial products, including trade finance, business loans, and personal banking services. The branch also supports digital banking, enabling customers to manage accounts and transactions remotely.

4. Ngong Road Branch

  • Location: The Greenhouse, Ground Floor, Ngong Road
  • Postal Address: P.O. Box 9822 – 00200, Nairobi
  • Telephone: (020) 8693300
  • Mobile: +254 703 005 000
  • Email: ngongroad@guardian-bank.com
  • Services: Positioned along Ngong Road, this branch serves both residential and commercial clients in the surrounding areas. It provides a range of services, including savings accounts, personal and business loans, and digital banking solutions like ATM/Debit cards and Pesalink for instant transfers. The branch is well-suited for customers seeking convenient banking in a bustling suburban area.

Key Services Offered by Guardian Bank

Guardian Bank is committed to delivering superior financial services tailored to customer needs, supported by an effective ICT system and competent staff. The bank’s mission is to provide a comprehensive product mix delivered through modern banking channels. Key services include:

  • Personal Banking: Savings and checking accounts, personal loans, and asset financing.
  • Business Banking: SME loans with competitive interest rates, trade finance, and business accounts.
  • Digital Banking: M-Guardian mobile banking, internet banking, ATM/Debit cards, and Pesalink for real-time money transfers.
  • iTax Services: Support for tax-related transactions, ensuring compliance with Kenya Revenue Authority requirements.
  • Anywhere Banking: All branches are networked, allowing customers to access services from any Guardian Bank branch across Kenya.

As of December 2022, Guardian Bank reported total deposits of KSh 11.875 billion, gross advances of KSh 6.800 billion, and a core capital of KSh 2.961 billion, reflecting its financial stability and growth. The bank posted a net profit of KSh 249.809 million in 2022, an increase from KSh 155.033 million in 2021, underscoring its strong performance in the Kenyan banking sector.

Contacting Guardian Bank

For general inquiries or assistance, customers can contact Guardian Bank’s customer care through the following channels:

Customers can also visit any of the Nairobi branches listed above for in-person assistance. Guardian Bank encourages the use of its digital platforms, such as M-Guardian and internet banking, for convenient account management and transactions.

Why Choose Guardian Bank?

Guardian Bank stands out in Nairobi County for its customer-centric approach, competitive financial products, and embrace of technology. Its recognition by the Think Business Banking Awards for low-interest SME loans highlights its dedication to supporting small and medium enterprises, a critical driver of Kenya’s economy. The bank’s four strategically located branches in Nairobi ensure accessibility for a diverse customer base, from city-center professionals to industrial businesses along Mombasa Road and suburban residents along Ngong Road. With a robust digital banking platform and a networked branch system, Guardian Bank offers flexibility and convenience for all banking needs.

Guardian Bank Limited remains a trusted financial institution in Nairobi County, with four well-positioned branches offering a wide range of banking services. Whether you’re an individual seeking personal banking solutions or a business looking for tailored financial support, Guardian Bank’s Biashara Street, Westlands, Mombasa Road, and Ngong Road branches are equipped to meet your needs. For more information or to access services, contact the bank through the provided telephone numbers, mobile lines, or emails, or visit their website for digital banking options. Guardian Bank continues to empower its customers with innovative and accessible financial solutions across Nairobi and beyond.

Habib Bank Locations and Contacts in Nairobi

June 9, 2025 /

List of Habib Bank Locations and Contacts in Nairobi County

Habib Bank AG Zurich (HBZ) is a Swiss-based financial institution with a rich history of providing banking services globally, including in Kenya, where it has been operational since 1978. Renowned for its customer-centric approach, HBZ offers a wide array of financial products, including personal and business banking, digital banking solutions, and specialized accounts tailored to diverse customer needs. In Nairobi County, the bank operates three strategically located branches, ensuring accessibility for residents and businesses alike. This article provides a comprehensive overview of Habib Bank AG Zurich’s branch locations, contact details, and services available in Nairobi County, based on the most recent and reliable information.

Overview of Habib Bank AG Zurich in Kenya

Habib Bank AG Zurich began its operations in Kenya over four decades ago and has grown to become a trusted name in the financial sector. With four branches nationwide—three in Nairobi County and one in Mombasa—HBZ combines modern banking technology with traditional values to deliver personalized and secure financial solutions. The bank caters to individuals, small and medium-sized enterprises (SMEs), and corporate clients, offering products such as savings accounts, current accounts, fixed deposits, loans, trade finance, and digital banking platforms. In 2024, HBZ was recognized as the “Digital Banker of the Year” at the Africa Fintech Forum and secured the position of Best Bank in Tier III (1st Runners-Up) at the Think Business Banking Awards, underscoring its commitment to innovation and excellence.

In Nairobi County, HBZ’s branches are located in key commercial and business districts, making them easily accessible for customers seeking banking services. Below is a detailed list of the three branches, including their addresses, contact information, and services offered.

Habib Bank AG Zurich Branches in Nairobi County

1. Nairobi Branch (Head Office)

  • Address: Habib House, Koinange Street, Nairobi, Kenya
  • Postal Address: P.O. Box 30584, 00100 GPO, Nairobi, Kenya
  • Telephone: +254 20 340 351, +254 20 221 1937, +254 20 224 7813
  • Mobile: +254 722 208 053, +254 734 600 629
  • Fax: +254 20 340 352
  • Email: info.ke@habibbank.com
  • Operating Hours: Monday to Friday, 9:00 AM to 3:00 PM; Saturday, 9:00 AM to 12:00 PM; Closed on Sundays and public holidays
  • SWIFT Code: HBZUKENA
  • Branch Code: 63000

Overview and Services:
The Nairobi Branch, located on Koinange Street in the heart of Nairobi’s Central Business District (CBD), serves as the head office for Habib Bank AG Zurich in Kenya. This branch is the primary hub for all banking operations and offers a full suite of services, including:

  • Personal Banking: Current accounts, savings accounts, fixed deposit accounts, and the Gem Minor Account for young savers.
  • Business Banking: SME accounts, corporate accounts, trade finance, and overdraft facilities.
  • Digital Banking: Internet banking, mobile banking, and card services (debit and credit cards).
  • Specialized Accounts: The Emerald Women’s Account, designed to empower women with tailored financial solutions.
  • Foreign Exchange and International Banking: Currency exchange, wire transfers, and trade finance services for import and export businesses.

The Nairobi Branch is equipped with modern facilities, including ATMs for cash withdrawals and deposits, and offers personalized customer service to meet the needs of both individual and corporate clients. Its central location makes it ideal for customers in the CBD and surrounding areas.

2. Westlands Branch

  • Address: Sarit Centre, Lower Ground Floor, Westlands, Nairobi, Kenya
  • Postal Address: P.O. Box 30584, 00100 GPO, Nairobi, Kenya
  • Telephone: +254 20 374 8928, +254 20 374 1434
  • Mobile: +254 722 208 054, +254 734 600 630
  • Fax: +254 20 374 1435
  • Email: info.ke@habibbank.com
  • Operating Hours: Monday to Friday, 9:00 AM to 3:00 PM; Saturday, 9:00 AM to 12:00 PM; Closed on Sundays and public holidays
  • SWIFT Code: HBZUKENA
  • Branch Code: 63002

Overview and Services:
Located in the bustling commercial hub of Westlands at the Sarit Centre, this branch caters to the affluent and business-oriented clientele in Nairobi’s upscale neighborhoods. The Westlands Branch offers the same comprehensive range of services as the head office, with a focus on convenience for customers in Westlands, Parklands, and nearby areas. Key services include:

  • Personal Banking: High-yield savings accounts, personal loans, and mortgage facilities.
  • Business Banking: Business loans, trade finance, and cash management solutions for SMEs and corporates.
  • Digital Banking: Access to HBZ’s mobile app and online banking platform for seamless transactions.
  • ATM Services: 24/7 ATM access for cash withdrawals, balance inquiries, and deposits.

The branch’s location in the Sarit Centre, a popular shopping and business destination, ensures easy access for customers, with ample parking and a secure banking environment.

3. Ngara Branch

  • Address: Murang’a Road, Opposite Fig Tree, Ngara, Nairobi, Kenya
  • Postal Address: P.O. Box 30584, 00100 GPO, Nairobi, Kenya
  • Telephone: +254 20 268 4050, +254 20 268 4051
  • Mobile: +254 722 208 055, +254 734 600 631
  • Fax: +254 20 268 4052
  • Email: info.ke@habibbank.com
  • Operating Hours: Monday to Friday, 9:00 AM to 3:00 PM; Saturday, 9:00 AM to 12:00 PM; Closed on Sundays and public holidays
  • SWIFT Code: HBZUKENA
  • Branch Code: 63001

Overview and Services:
The Ngara Branch, situated along Murang’a Road, serves customers in the Ngara, Parklands, and Eastleigh areas, as well as those in nearby commercial and residential neighborhoods. This branch is designed to provide accessible banking services to a diverse customer base, including small business owners and individual clients. Services offered include:

  • Personal Banking: Savings and current accounts, personal loans, and fixed deposits.
  • Business Banking: Trade finance, business loans, and overdraft facilities for SMEs.
  • Digital Banking: Online and mobile banking for convenient account management.
  • ATM Services: On-site ATMs for cash withdrawals and other transactions.

The Ngara Branch is particularly convenient for customers in the northern parts of Nairobi, offering a welcoming environment and efficient service delivery.

Additional Contact Information

For general inquiries or issues that cannot be resolved at the branch level, customers can reach out to Habib Bank AG Zurich’s centralized customer service:

  • Customer Service Hotline: +254 20 340 351, +254 722 208 053
  • Email: info.ke@habibbank.com
  • Website: www.habibbank.com
  • Head Office Address: Habib House, Koinange Street, P.O. Box 30584, 00100 GPO, Nairobi, Kenya

The bank’s website provides additional resources, including online banking registration, product details, and downloadable forms for account opening and other services.

Services and Features Across All Nairobi Branches

Habib Bank AG Zurich’s Nairobi branches are equipped to offer a consistent and high-quality banking experience. Key features include:

  • Digital Banking: HBZ’s mobile app and internet banking platform allow customers to perform transactions, check balances, and manage accounts remotely.
  • Specialized Accounts: The Gem Minor Account encourages savings for children, while the Emerald Women’s Account offers tailored benefits for women, such as preferential loan rates and financial advisory services.
  • Trade Finance: HBZ is a leader in trade finance, supporting businesses with letters of credit, guarantees, and foreign exchange services.
  • ATM Network: All branches feature 24/7 ATMs that support Visa and Mastercard transactions, ensuring round-the-clock access to funds.
  • Customer Support: Each branch offers dedicated customer service teams to assist with account inquiries, loan applications, and other banking needs.

Accessibility and Customer Experience

All three Nairobi branches are strategically located in areas with high foot traffic and easy access via public and private transport. The Nairobi Branch in the CBD is ideal for customers in the city center, while the Westlands Branch caters to those in upscale and commercial districts. The Ngara Branch serves a diverse clientele in the northern parts of Nairobi, including small business owners and residents.

HBZ emphasizes customer satisfaction, with trained staff available to provide personalized assistance. The bank’s operating hours (Monday to Friday, 9:00 AM to 3:00 PM, and Saturday, 9:00 AM to 12:00 PM) are designed to accommodate working professionals, while the availability of digital banking ensures customers can manage their finances outside regular hours.

Habib Bank AG Zurich’s three branches in Nairobi County—Nairobi (Head Office), Westlands, and Ngara—provide comprehensive banking solutions tailored to the needs of individuals, businesses, and corporate clients. With a focus on innovation, as evidenced by its 2024 awards, and a commitment to customer service, HBZ remains a trusted choice for banking in Nairobi. Customers can visit any of these branches or contact them via phone or email for assistance with account openings, loans, trade finance, or digital banking services. For the latest updates or additional information, visit www.habibbank.com or contact the customer service hotline.

AG Zurich Kenya Locations and Contacts in Nairobi

June 9, 2025 /

List of AG Zurich Kenya Locations and Contacts in Nairobi County

Habib Bank AG Zurich (HBZ) is a well-established financial institution in Kenya, operating since 1978. Known for its personalized banking services, HBZ caters to a wide range of clients, including individuals, small and medium enterprises (SMEs), and large corporations. The bank has a strong presence in Kenya, with four branches, three of which are located in Nairobi County, and one in Mombasa. This article provides a detailed and informative list of HBZ Kenya’s locations and contact details within Nairobi County, offering essential information for customers seeking banking services in the region.

Overview of Habib Bank AG Zurich in Kenya

Habib Bank AG Zurich, established in Switzerland in 1967, is owned by Gefan Finanz AG, a Swiss multinational headquartered in Zug, Switzerland. The bank has grown into a global institution with operations in 11 countries across four continents. In Kenya, HBZ has been recognized for its excellence, notably being named the “Third Best Bank in Kenya – Tier IV” at the 2012 Banking Awards by Think Business Limited and earning the title of “Digital Banker of the Year” at the 2024 Africa Fintech Forum. The bank offers a comprehensive range of products, including personal banking, business banking, trade finance, and digital solutions like the HBZ KRA for convenient tax payments to the Kenya Revenue Authority.

In Nairobi County, HBZ operates three strategically located branches: the Zonal Office/Main Branch in the Central Business District, the Westlands Branch in the upscale Westlands area, and the Industrial Area Branch in the city’s industrial hub. Below is a detailed breakdown of these branches, including their addresses, contact information, and key services.

HBZ Kenya Branches in Nairobi County

1. Zonal Office / Main Branch

  • Location: Habib House, Koinange Street, Nairobi, Kenya
  • Postal Address: P.O. Box 30584, 00100 GPO, Nairobi, Kenya
  • Phone Numbers:
    • +254 20 334 1172
    • +254 20 334 1176
    • +254 20 334 1177
    • +254 20 334 0835
    • +254 720 208259
  • Email Addresses:
  • SWIFT Code: HBZUKENAXXX
  • Description: Situated in the heart of Nairobi’s Central Business District, the Zonal Office/Main Branch serves as the headquarters for HBZ Kenya’s operations. This branch is ideal for clients seeking a wide range of banking services, including corporate banking, SME financing, personal accounts, and trade finance solutions. Its central location on Koinange Street makes it easily accessible for businesses and individuals operating in downtown Nairobi. The branch is equipped with modern facilities and offers personalized services, aligning with HBZ’s commitment to streamlined banking processes.

2. Westlands Branch

  • Location: Broadwalk Mall, First Floor, Muthithi Road, Westlands, Nairobi, Kenya
  • Postal Address: P.O. Box 14620, 00800, Nairobi, Kenya
  • Phone Numbers:
    • +254 20 444 9907
    • +254 20 444 9908
    • +254 20 444 9814
  • Email Address: westland.ke@habibbank.com
  • SWIFT Code: HBZUKENAXXX
  • Description: Located in the vibrant Westlands area, this branch caters to professionals, businesses, and residents in one of Nairobi’s most affluent neighborhoods. The Westlands Branch, housed in Broadwalk Mall, provides a convenient banking experience with services such as personal savings accounts, business loans, and the Gem Minority Account for minors. Its strategic location on Muthithi Road ensures easy access for clients in Westlands and surrounding areas, making it a preferred choice for those seeking efficient and tailored financial solutions.

3. Industrial Area Branch

  • Location: MKI House, Ground Floor, Dar-es-Salaam Road, Nairobi, Kenya
  • Postal Address: P.O. Box 17875, 00500, Nairobi, Kenya
  • Phone Numbers:
    • +254 20 655 8380
    • +254 20 655 8387
  • Email Address: industrialarea.ke@habibbank.com
  • SWIFT Code: HBZUKENAXXX
  • Description: The Industrial Area Branch is strategically positioned to serve businesses and entrepreneurs in Nairobi’s industrial hub. Located on Dar-es-Salaam Road, this branch specializes in supporting SMEs and industrial clients with services like working capital financing, trade finance, and payment solutions. The branch’s focus on owner-operated businesses makes it a vital resource for companies in the manufacturing and logistics sectors. Its modern facilities and dedicated staff ensure rapid decision-making and personalized customer support.

Additional Contact Information for HBZ Kenya

For general inquiries or support, HBZ Kenya provides a centralized contact line for customers:

These contact points are useful for inquiries about account management, new account openings, or specialized services like the Emerald Women’s Account or Visa Platinum Personal Debit Cards. The bank’s website also offers access to online banking services and detailed information about its products.

Why Choose Habib Bank AG Zurich in Nairobi?

Habib Bank AG Zurich stands out in Nairobi’s competitive banking sector due to its focus on personalized service, rapid decision-making, and tailored financial solutions. The bank’s branches in Nairobi County are strategically located to serve diverse client needs, from corporate banking in the Central Business District to SME support in the Industrial Area and retail banking in Westlands. HBZ’s recent innovations, such as the Gem Minor Account and Emerald Women’s Account, demonstrate its commitment to inclusivity and empowerment. Additionally, the bank’s recognition at the 2024 Think Business Banking Awards as the Best Bank in Tier III (1st Runners-Up) underscores its strong reputation in the Kenyan market.

Habib Bank AG Zurich’s three branches in Nairobi County—Zonal Office/Main Branch, Westlands Branch, and Industrial Area Branch—provide comprehensive banking services to meet the needs of individuals, businesses, and SMEs. With accessible locations, multiple contact options, and a commitment to customer-centric solutions, HBZ remains a trusted financial partner in Nairobi. For more information or to connect with a branch, customers can use the provided phone numbers, email addresses, or visit the bank’s website. Whether you’re in the heart of the city, the industrial hub, or the upscale Westlands area, HBZ Kenya offers reliable and innovative banking services to support your financial goals.

I&M Bank Kenya Locations and Contacts in Nairobi

June 9, 2025 /

List of I&M Bank Kenya Locations and Contacts in Nairobi County

I&M Bank Kenya, a leading commercial bank in East Africa, has a strong presence in Nairobi County, offering a wide range of banking services to individuals, businesses, and corporations. With its headquarters in Nairobi and a network of branches across the county, I&M Bank is committed to providing convenient, innovative, and customer-focused financial solutions. This article provides a comprehensive list of I&M Bank Kenya branches in Nairobi County, including their locations, contact details, and additional information to help customers access banking services.

Overview of I&M Bank Kenya

Founded in 1974 as Investments & Mortgages Limited, I&M Bank evolved into a fully-fledged commercial bank in 1996. It is a subsidiary of I&M Holdings Limited, a publicly listed company on the Nairobi Securities Exchange (NSE). The bank is known for its innovative products, such as the I&M Bank On The Go (OTG) app, and its commitment to financial inclusion and sustainability. As of 2025, I&M Bank operates over 49 branches in Kenya, with a significant number located in Nairobi County, each equipped with 24-hour ATMs for customer convenience.

I&M Bank Branches in Nairobi County

Below is a detailed list of I&M Bank Kenya branches in Nairobi County, including their physical addresses, contact numbers, and operating hours where available. Note that operating hours may vary, and customers are advised to check the bank’s official website (www.imbankgroup.com) for the latest branch schedules.

1. Kenyatta Avenue Branch

  • Location: I&M Bank Tower, Kenyatta Avenue, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000, +254 732 100 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Located in the heart of Nairobi’s central business district, this branch serves as the bank’s flagship location and is housed in the iconic I&M Bank Tower. It offers a full range of corporate and retail banking services.

2. 2nd Ngong Avenue Branch

  • Location: I&M Bank House, 2nd Ngong Avenue, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Situated near the central business district, this branch caters to both personal and business banking needs, with a focus on premium customer services.

3. Biashara Street Branch

  • Location: Ansh Plaza, Biashara Street, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: This branch is ideal for customers in the bustling Biashara Street area, offering convenient access to banking services and ATMs.

4. Sarit Centre Branch

  • Location: 1st Floor, Sarit Centre, Westlands, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM; Saturday, 9:00 AM – 1:00 PM
  • Details: Located in the popular Sarit Centre shopping complex, this branch serves the Westlands community and provides extended hours on Saturdays.

5. Sarit Centre Select Branch

  • Location: Sarit Centre New Wing, Lower Ground Floor, Westlands, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: This specialized branch focuses on premium banking services for high-net-worth individuals and corporate clients.

6. Karen Branch

  • Location: Karen Office Park, Langata Road, Karen, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Serving the affluent Karen neighborhood, this branch offers personalized banking solutions and is equipped with a 24-hour ATM.

7. Industrial Area Branch

  • Location: KCC Building, Changamwe Road, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Catering to businesses in Nairobi’s industrial hub, this branch provides corporate banking and trade finance services.

8. Langata Link Branch

  • Location: Langata Link Complex, Langata South Road, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: This branch serves residents and businesses in the Langata area, offering a range of retail and digital banking services.

9. Valley Arcade Branch

  • Location: Kenol Kobil Station, Gitanga Road, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Located in the Valley Arcade area, this branch provides convenient banking for nearby residents and businesses.

10. Panari Sky Centre Branch

  • Location: Nairobi-Mombasa Road, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Positioned near the Panari Hotel, this branch serves customers along the Nairobi-Mombasa Road corridor.

11. One Park Branch

  • Location: 1 Park Avenue, Ground Floor (Junction of 1st Parklands and Limuru Road), Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: This branch, located at the bank’s new headquarters, offers modern banking facilities and serves as a key hub for corporate clients.

12. Wilson Airport Branch

  • Location: Pewin House, Wilson Airport, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Catering to businesses and individuals near Wilson Airport, this branch provides specialized banking services.

13. Ongata Rongai Branch

  • Location: First Floor, Maasai Mall, Ongata Rongai, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: Serving the growing Ongata Rongai area, this branch offers retail banking and ATM services.

14. Gateway Mall Branch

  • Location: Gateway Mall, Mombasa Road, opposite Syokimau Railway Station, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: This branch serves customers along Mombasa Road, particularly those near Syokimau.

15. Garden City Mall Branch

  • Location: Garden City Mall, Thika Road, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM; Saturday, 9:00 AM – 1:00 PM
  • Details: Located in the popular Garden City Mall, this branch provides banking services to Thika Road residents and shoppers.

16. Village Market Branch

  • Location: Village Market Shopping Complex, New Wing, 1st Floor, Limuru Road, Nairobi
  • Contact: +254 20 322 1000, +254 719 088 000
  • Email: customercare@imbank.co.ke
  • Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM
  • Details: This branch serves the upscale Gigiri area, offering premium banking services to residents and expatriates.

Additional Contact Information

For customers unable to visit a branch, I&M Bank provides several alternative contact options:

  • 24-Hour Call Centre: +254 719 088 000, +254 20 322 1000, +254 732 100 000, +254 800 721 088 (toll-free)
  • Email: customercare@imbank.co.ke, callcentre@imbank.co.ke
  • Postal Address: I&M Bank, P.O. Box 30238-00100, Nairobi, GPO, Kenya
  • Website: www.imbankgroup.com
  • Social Media: Follow @IMFoundationKE on social platforms for updates and customer support.

ATM and Digital Banking Services

All I&M Bank branches in Nairobi County are equipped with 24-hour ATMs, allowing customers to withdraw cash, check balances, and perform other transactions outside regular banking hours. Customers can also use the I&M Bank OTG app for mobile banking, including account openings, loan applications, and real-time transaction alerts. The bank’s commitment to digital innovation ensures seamless access to banking services.

To locate the nearest ATM, visit the ATM locator on the I&M Bank website or contact the call centre.

Recent Developments

In 2024, I&M Bank announced plans to open 20 new branches across Kenya, including three in Nairobi County, as part of its retail expansion strategy. This initiative aims to enhance financial inclusion and extend the bank’s reach to underserved areas. The bank has also introduced sustainable practices, such as upcycled shipping container branches, aligning with its green building agenda.

I&M Bank Kenya’s extensive network of branches in Nairobi County reflects its commitment to providing accessible and innovative banking services. With strategically located branches, 24-hour ATMs, and robust digital platforms, the bank caters to a diverse customer base, from individuals to large corporations. For the most up-to-date information on branch locations, operating hours, or services, customers are encouraged to visit www.imbankgroup.com or contact the 24-hour call centre at +254 719 088 000.

Kingdom Bank Kenya Locations and Contacts in Nairobi

June 9, 2025 /

List of Kingdom Bank Kenya Locations and Contacts in Nairobi County

Kingdom Bank Limited, formerly known as Jamii Bora Bank, is a commercial bank in Kenya, licensed by the Central Bank of Kenya. As a subsidiary of the Co-operative Bank of Kenya since its acquisition in August 2020, Kingdom Bank focuses on providing accessible financial services to individuals, micro, small, and medium enterprises (MSMEs), and salaried individuals in both public and private sectors. With its headquarters in Nairobi, the bank has strategically positioned branches across Nairobi County to ensure convenient access to banking services. This article provides a comprehensive and detailed list of Kingdom Bank branches in Nairobi County, including their locations and contact information, to help customers locate the nearest branch for their banking needs.

Overview of Kingdom Bank Kenya

Kingdom Bank was originally founded as a charitable trust by 50 destitute families in Nairobi and transformed into a fully-fledged commercial bank in March 2010 after merging with City Finance Bank. Following its acquisition by the Co-operative Bank of Kenya, the bank rebranded to Kingdom Bank Kenya Limited on August 25, 2020. It specializes in simplified and innovative financial products, including current and savings accounts, loan facilities, and mobile banking services, tailored to foster economic growth and financial inclusion. With over 22 branches across Kenya, Nairobi County hosts several key locations that serve as vital financial hubs for the region’s residents and businesses.

Below is a detailed list of Kingdom Bank branches in Nairobi County, complete with their addresses and contact details, ensuring customers can easily access banking services.

Kingdom Bank Branches in Nairobi County

1. Head Office – Kilimani Branch

  • Location: Kingdom Bank Towers, Argwings Kodhek Road, Kilimani, Nairobi
  • Description: The head office is the central hub for Kingdom Bank’s operations in Kenya. Located in the upscale Kilimani area, approximately 6 kilometers west of Nairobi’s city center, this branch offers a full range of services, including personal banking, business banking, wealth management, and loan facilities. Its strategic location makes it accessible for corporate clients and individuals seeking comprehensive financial solutions.
  • Geographical Coordinates: 01°17'35.0"S, 36°47'23.0"E
  • Contact:
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM
  • Services: Account opening, loans, internet banking, mobile banking, and financial advisory services.

2. Koinange Branch

  • Location: Winsor House, Ground Floor, Muindi Mbingu Street, Next to Kingsways Tyres, Nairobi
  • Description: Situated in the heart of Nairobi’s central business district, the Koinange Branch (formerly Jamii Bora House) is ideal for customers seeking convenient banking services in the city center. This branch caters to both individual and business clients, offering quick access to services like deposits, withdrawals, and loan applications.
  • Contact:
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM
  • Services: Current and savings accounts, mobile banking, and SME loan facilities.

3. Kayole Branch

  • Location: Pinnacle Centre, Spine Road, Kayole, Nairobi
  • Description: The Kayole Branch serves the vibrant and densely populated Kayole area, providing essential banking services to residents and local businesses. This branch is particularly focused on supporting small-scale entrepreneurs and traders with tailored financial products.
  • Contact:
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM
  • Services: Savings accounts, microloans, and mobile banking.

4. Ongata Rongai Branch

  • Location: Brisma Towers, Ground Floor, Opposite Tuskys Supermarket, Ongata Rongai, Nairobi
  • Description: Located in the rapidly growing suburb of Ongata Rongai, this branch caters to the financial needs of residents and businesses in this bustling area. It provides convenient access to banking services, including savings accounts and loans, for the local community.
  • Contact:
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM
  • Services: Personal banking, business accounts, and loan products.

5. Utawala Branch

  • Location: Mashariki Shopping Mall, Eastern Bypass, Next to APTC College, Utawala, Nairobi
  • Description: The Utawala Branch serves the growing residential and commercial area of Utawala, offering accessible banking solutions to residents and local businesses. Its location near a major shopping mall ensures easy access for customers.
  • Contact:
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM
  • Services: Account management, loans, and mobile banking.

6. Gikomba Branch

  • Location: Kirinyaga Road, Gikomba, Nairobi
  • Description: Positioned in the busy Gikomba market area, this branch is tailored to meet the needs of traders and entrepreneurs. It offers convenient banking services, including transaction accounts and short-term lending products, to support the vibrant market community.
  • Contact:
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM
  • Services: Business banking, microloans, and payment solutions.

Additional Information

  • Customer Service: For general inquiries or assistance, customers can contact Kingdom Bank’s customer service at +254 709 183 000 or via email at info@kingdombankltd.co.ke. The bank also provides internet banking and mobile banking services for convenient account management.
  • Website: For more details on services, branch locations, or to access online banking, visit www.kingdombankltd.co.ke.
  • Operating Hours: Most branches operate from Monday to Friday, 8:30 AM to 4:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. Branches are typically closed on Sundays and public holidays.
  • Services Offered: Kingdom Bank provides a range of services, including:
    • Current and Savings Accounts: Available in KES, USD, GBP, and EUR for diaspora customers.
    • Loan Facilities: Short-term lending products for businesses and individuals.
    • Mobile and Internet Banking: Free e-statements, bulk payments, and salary processing.
    • Kingdom Junior Savings Account: Tailored for young savers.
    • Financial Advisory: Support for SMEs and wealth management.

Kingdom Bank Kenya, as a subsidiary of the Co-operative Bank of Kenya, remains committed to fostering financial inclusion and economic growth in Nairobi County and beyond. With strategically located branches in Kilimani, Koinange, Kayole, Ongata Rongai, Utawala, and Gikomba, the bank ensures that residents and businesses have access to a wide range of financial services. Whether you need to open an account, apply for a loan, or manage your business finances, Kingdom Bank’s Nairobi branches are equipped to provide professional and customer-centric solutions. For further assistance, visit any of the listed branches or contact their customer service team.

Sources:

  • Kingdom Bank Limited (Kenya) - Wikipedia
  • List of Kingdom Bank Branches in Kenya and Contacts - victormatara.com
  • List of Kingdom Bank Branches in Kenya and Contacts - bizhack.co.ke
  • List of Kingdom Bank Branches in Nairobi - victormatara.com
  • Where to Find Kingdom Bank Branches in Kenya: A Full List of Locations and Services - Business Radar
  • List of Kingdom Bank Branches and Contacts - newsline.co.ke

KCB Bank Kenya Locations and Contacts in Nairobi County

June 9, 2025 /

List of KCB Bank Kenya Locations and Contacts in Nairobi County

Kenya Commercial Bank (KCB) is one of the largest and oldest financial institutions in Kenya, established in 1896. Headquartered in Nairobi, KCB operates over 200 branches across the country, with a significant presence in Nairobi County. Known for its comprehensive range of financial services, including savings accounts, loans, mortgages, credit cards, and mobile banking, KCB is a trusted partner for millions of Kenyans. This article provides a detailed list of KCB Bank Kenya branches in Nairobi County, along with their contact information and operating hours, to help customers locate and access banking services conveniently.

Overview of KCB Bank Kenya

KCB Bank Kenya Limited, licensed and regulated by the Central Bank of Kenya, is a leading financial services provider with an asset base exceeding KES 977.5 billion and a customer base of over 26.2 million. The bank offers a wide array of services, including personal and business banking, mortgage services, insurance, and digital banking solutions like mobile and internet banking. With its extensive network in Nairobi, KCB ensures accessibility for customers seeking financial solutions, from account openings to loan applications and investment advice.

KCB branches in Nairobi typically operate from Monday to Friday, 8:30 AM to 4:00 PM, and on Saturdays from 8:30 AM to 12:00 PM. Some branches may have extended hours or ATMs available for longer periods. Below is a comprehensive list of KCB branches in Nairobi County, including their physical addresses, contact details, and specific services where applicable.

KCB Branches in Nairobi County

1. KCB Kencom House (Head Office)

  • Address: Kencom House, Moi Avenue, P.O. Box 48400-00100, Nairobi
  • Telephone: +254 (20) 3270000, +254 (20) 2852000
  • Email: kcbhq@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM; Closed on Sundays and public holidays
  • Services: Corporate banking, personal banking, mortgage services, foreign exchange, and customer care
  • Notes: This is the headquarters of KCB Bank Kenya, offering a full range of services and housing the main customer care center.

2. KCB Capital Centre

  • Address: Capital Centre, Mombasa Road, Nairobi
  • Telephone: +254 (20) 2287000
  • Email: contactcentre@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: Personal and business banking, loan applications, and account management
  • Notes: Conveniently located along Mombasa Road, ideal for customers in the southern parts of Nairobi.

3. KCB Upper Hill

  • Address: KCB Centre, Upper Hill, Nairobi
  • Telephone: +254 (20) 2731814
  • Email: info@kcbgroup.com
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: Corporate banking, SME loans, and wealth management
  • Notes: This branch caters to businesses and high-net-worth individuals in the Upper Hill business district.

4. KCB Village Market

  • Address: Village Market, Gigiri, Nairobi
  • Telephone: +254 (20) 712087001
  • Email: villagemarket@kcbgroup.com
  • Operating Hours: Monday–Friday: 9:00 AM–6:00 PM; Saturday: 9:00 AM–2:00 PM; Closed on Sundays and public holidays
  • ATM Hours: Monday–Sunday: 6:00 AM–11:00 PM
  • Services: Retail banking, platinum banking, and foreign exchange services
  • Notes: Located in the upscale Village Market shopping complex, this branch serves the Gigiri and surrounding areas.

5. KCB Sarit Centre

  • Address: Sarit Centre, Westlands, Nairobi
  • Telephone: +254 (20) 2287000
  • Email: contactcentre@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: Personal banking, mortgage services, and insurance products
  • Notes: Situated in the popular Sarit Centre, this branch is ideal for customers in Westlands.

6. KCB Westlands

  • Address: Woodvale Grove, Westlands, Nairobi
  • Telephone: +254 (711) 087001
  • Email: contactcentre@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: Business banking, personal loans, and mobile banking support
  • Notes: A key branch for the Westlands business and residential community.

7. KCB Eastleigh

  • Address: Eastleigh, General Waruinge Street, Nairobi
  • Telephone: +254 (732) 187001
  • Email: contactcentre@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: Retail banking, SME loans, and money transfer services
  • Notes: Serves the vibrant Eastleigh business community, with a focus on small and medium enterprises.

8. KCB Moi Avenue

  • Address: Moi Avenue, Opposite Bazar Plaza, Nairobi
  • Telephone: +254 (20) 2287000
  • Email: contactcentre@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: General banking, mortgage services, and customer support
  • Notes: Located in Nairobi’s central business district, this branch is easily accessible for downtown customers.

9. KCB Nairobi Environs

  • Address: Various locations in Nairobi’s outskirts (e.g., Ngong Road, Thika Road)
  • Telephone: +254 (711) 087001
  • Email: contactcentre@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: Personal banking, business loans, and agency banking
  • Notes: This includes multiple branches in Nairobi’s surrounding areas, such as Karen and Thika Road.

10. KCB Prestige Branch (Riverside)

  • Address: Riverside Drive, Nairobi
  • Telephone: +254 (20) 2287000
  • Email: contactcentre@kcb.co.ke
  • Operating Hours: Monday–Friday: 8:30 AM–4:00 PM; Saturday: 8:30 AM–12:00 PM
  • Services: Platinum banking, wealth management, and personalized financial solutions
  • Notes: A specialized branch offering premium services for high-net-worth clients.

Contacting KCB Bank Kenya

For general inquiries or customer support, KCB provides several contact options:

  • Email: contactcentre@kcb.co.ke
  • Telephone: +254 (711) 087001, +254 (732) 187001, +254 (20) 2287000
  • WhatsApp: +254 (711) 087087
  • SMS: 22522
  • Website: ke.kcbgroup.com
  • Contact Centre Hours: Available 24/7

Customers can also use the KCB Branch Locator on the official website to find the nearest branch or ATM. The locator provides detailed directions and additional branch-specific information.

Services Offered at KCB Branches

KCB branches in Nairobi offer a wide range of services tailored to individual and business needs:

  • Personal Banking: Savings accounts, current accounts, fixed deposits, and debit/credit cards.
  • Business Banking: SME loans, overdraft facilities, and asset-based finance.
  • Mortgage Services: Affordable housing loans, commercial mortgages, and property financing.
  • Digital Banking: Mobile banking (KCB App, Vooma), internet banking, and money transfer services (e.g., Western Union, PesaLink).
  • Insurance: Life, health, and asset protection through KCB Bancassurance.
  • Investment Services: Financial advisory and wealth management for high-net-worth clients.
  • Foreign Exchange: Forex services for international transactions.

Additional Notes

  • Operating Hours: Most branches operate from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays. ATMs may have extended hours, such as at Village Market (6:00 AM–11:00 PM). Always confirm specific branch hours, as they may vary.
  • Accessibility: KCB’s extensive network ensures that customers in both urban and suburban areas of Nairobi have access to banking services. The bank’s ATMs and agents complement branch services for added convenience.
  • Customer Support: For immediate assistance, the 24/7 contact center is highly responsive. Customers can also visit branches for in-person support or use digital platforms for routine transactions.
  • Branch Locator: For the most up-to-date branch information, visit ke.kcbgroup.com and use the branch locator tool.

KCB Bank Kenya’s extensive network in Nairobi County ensures that customers have convenient access to a wide range of financial services, from personal banking to specialized mortgage and investment solutions. With over 200 branches nationwide, including numerous locations in Nairobi, KCB remains a leader in the Kenyan banking sector. Whether you’re in the central business district, Westlands, or the outskirts like Ngong Road, there’s a KCB branch nearby to meet your needs. For further details or to locate a specific branch, visit the KCB website or contact the 24/7 customer care center.

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