List of Select IT Support Services Providers in Nairobi

In today’s digital age, businesses in Nairobi are increasingly reliant on technology to streamline operations, enhance productivity, and stay competitive. As a result, the demand for reliable IT support services has grown significantly. Whether you’re a small business, a large corporation, or a startup, having access to professional IT support is crucial for maintaining seamless operations and safeguarding your digital assets.

Nairobi, being the tech hub of East Africa, is home to numerous IT support service providers offering a wide range of solutions tailored to meet the needs of diverse industries. Below is a curated list of select IT support services providers in Nairobi that stand out for their expertise, reliability, and customer-centric approach.

1. Safaricom Business

Safaricom, a leading telecommunications company in Kenya, offers comprehensive IT support services through its Safaricom Business division. Their services include cloud solutions, cybersecurity, network management, and IT infrastructure support. Safaricom Business is known for its robust infrastructure and 24/7 customer support, making it a trusted partner for businesses of all sizes.

Key Services:

• Cloud hosting and storage
• Cybersecurity solutions
• Managed IT services
• Network installation and maintenance

2. Liquid Intelligent Technologies

Liquid Intelligent Technologies is a pan-African technology group that provides cutting-edge IT support services in Nairobi. They specialize in cloud computing, cybersecurity, and managed IT services, helping businesses optimize their IT environments and reduce operational costs.

Key Services:

• Cloud and data center solutions
• Cybersecurity and threat management
• IT consulting and strategy
• Business continuity and disaster recovery

3. Dimension Data (now part of NTT Ltd.)

Dimension Data, now part of the global NTT Ltd. group, is a leading provider of IT services and solutions in Nairobi. They offer end-to-end IT support, including infrastructure management, cybersecurity, and digital workplace solutions. Their global expertise and local presence make them a preferred choice for enterprises.

Key Services:

• IT infrastructure management
• Cybersecurity and risk management
• Digital workplace solutions
• Network integration and support

4. East Africa Data Handlers (EADH)

East Africa Data Handlers is a Kenyan-based IT company specializing in data center services, cloud solutions, and IT support. They are known for their state-of-the-art data center facilities and commitment to delivering reliable IT services to businesses in Nairobi and beyond.

Key Services:

• Data center services
• Cloud computing and storage
• IT infrastructure support
• Backup and disaster recovery

5. Pinnacle IT Solutions

Pinnacle IT Solutions is a leading IT services provider in Nairobi, offering a wide range of solutions, including IT support, software development, and cybersecurity. They cater to businesses across various sectors, including finance, healthcare, and education.

Key Services:

• IT support and maintenance
• Software development and integration
• Cybersecurity solutions
• IT consulting and training

6. TechTrends Africa

TechTrends Africa is a Nairobi-based IT support company that focuses on providing affordable and reliable IT services to small and medium-sized enterprises (SMEs). Their services include IT infrastructure setup, network management, and cybersecurity.

Key Services:

• IT infrastructure setup and support
• Network installation and management
• Cybersecurity solutions
• IT consulting and training

7. Redhouse Group

Redhouse Group is a well-established IT services provider in Nairobi, offering a wide range of solutions, including IT support, cloud services, and software development. They are known for their innovative approach and commitment to delivering value to their clients.

Key Services:

• IT support and maintenance
• Cloud services and virtualization
• Software development and integration
• IT consulting and strategy

8. SasaHost Limited

SasaHost Limited is a Kenyan IT company that provides web hosting, cloud services, and IT support to businesses in Nairobi. They are particularly popular among startups and SMEs for their affordable and reliable services.

Key Services:

• Web hosting and domain registration
• Cloud services and storage
• IT support and maintenance
• Email and collaboration tools

9. Amaris Solutions

Amaris Solutions is a global IT consulting and services provider with a presence in Nairobi. They offer IT support, software development, and digital transformation services to businesses across various industries.

Key Services:

• IT support and infrastructure management
• Software development and integration
• Digital transformation consulting
• Cybersecurity solutions

10. Metropol Corporation

Metropol Corporation, primarily known for its credit reference services, also offers IT support and cybersecurity solutions to businesses in Nairobi. They help organizations secure their IT environments and ensure compliance with industry regulations.

Key Services:

• Cybersecurity solutions
• IT support and maintenance
• Compliance and risk management
• Data protection and privacy services

Choosing the right IT support services provider is critical for the success of your business. The companies listed above are among the top IT support service providers in Nairobi, each offering unique solutions tailored to meet the needs of different businesses. Whether you’re looking for cloud services, cybersecurity, or general IT support, these providers have the expertise and resources to help you achieve your business goals.

Before making a decision, consider your specific IT needs, budget, and the provider’s track record. With the right IT partner, you can focus on growing your business while leaving the technical complexities to the experts.

Disclaimer: This list is not exhaustive and is based on publicly available information as of October 2023. Businesses are encouraged to conduct their own research before selecting an IT support services provider