Kenya Commercial Bank Limited (KCB) Branches in Ngong

Contact Information Summary

Kenya Commercial Bank Limited (KCB) is one of the oldest and largest financial institutions in Kenya, established in 1896. With over 200 branches across the country and a significant presence in East Africa, KCB is renowned for its comprehensive financial services, including savings accounts, loans, and international money transfers. Among its extensive network, the KCB branch in Ngong, located in Kajiado County, serves as a vital financial hub for residents and businesses in this rapidly growing town. This article provides detailed information about the KCB Ngong branch, including its location, contact details, and SWIFT code, to assist customers in accessing its services efficiently.

Location of KCB Ngong Branch

The KCB Ngong branch is strategically situated in the heart of Ngong Town, a bustling urban center in Kajiado County, approximately 22 kilometers southwest of Nairobi, Kenya’s capital. Ngong Town is nestled at the foothills of the picturesque Ngong Hills, a prominent geographical feature that lends the area its name and scenic beauty. The branch is located along Ngong Road, a major thoroughfare that connects Ngong Town to Nairobi and other neighboring areas, making it easily accessible for both local residents and visitors from nearby towns such as Karen and Ongata Rongai.

The branch’s central position in Ngong Town places it within a vibrant commercial area surrounded by shops, markets, and small businesses. This prime location ensures that customers can conveniently access banking services while conducting other activities in the town center. The proximity to Ngong Road also facilitates easy access via public transport, including matatus (minibuses) and private vehicles, with ample parking available near the branch. The surrounding environment is characterized by a blend of urban development and the serene backdrop of the Ngong Hills, which are visible from various points in the town, adding a unique charm to the area.

Accessibility and Surroundings

The KCB Ngong branch is designed to be accessible to a diverse clientele, including individuals, small and medium enterprises (SMEs), and agricultural businesses, which are prevalent in the region due to Kajiado County’s rich pastoral and farming communities. The branch is housed in a modern building that reflects KCB’s commitment to providing a comfortable and efficient banking environment. Nearby landmarks include the Ngong Market, a popular trading hub, and several educational institutions, making the branch a convenient stop for students, traders, and professionals alike.

The area around the Ngong branch is well-served by infrastructure, with paved roads and reliable public transport options. For those traveling from Nairobi, the journey to Ngong Town typically takes 30–45 minutes, depending on traffic conditions. The branch’s location also benefits from its proximity to the Ngong Hills, which attract tourists and hikers, contributing to the local economy and increasing the demand for accessible banking services. The surrounding community is a mix of urban and rural elements, with residential estates, farms, and commercial enterprises coexisting harmoniously.

Contact Information

For customers seeking to reach the KCB Ngong branch, the bank provides multiple contact options to ensure accessibility. The primary phone numbers for the branch are 0711 087000, 0732 187000, and 020 2287000. These lines connect customers to KCB’s customer service team, who can assist with inquiries related to account management, loan applications, international transfers, and other financial services. The branch operates during standard banking hours, typically from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays, though customers are advised to confirm specific hours directly with the branch.

In addition to phone support, KCB encourages customers to utilize digital platforms such as the KCB Mobile App and SAHL Internet Banking for convenient, round-the-clock access to banking services. For those requiring in-person assistance, visiting the Ngong branch allows customers to engage directly with staff for personalized services, including mortgage consultations, SME loans, and account openings.

SWIFT Code for International Transactions

For customers conducting international money transfers, the SWIFT code for the KCB Ngong branch is KCBLKENX. This 8-character code is used for the bank’s head office, and as KCB does not assign unique SWIFT codes to individual branches, it applies to the Ngong branch as well. The SWIFT code ensures that international transactions are routed correctly to KCB accounts in Kenya. When using this code, customers should also provide the recipient’s name, account number, and the full name and address of the KCB Ngong branch to avoid delays in processing transfers. For verification or additional assistance, customers can contact the branch using the provided phone numbers or consult KCB’s official website.

The KCB Ngong branch plays a pivotal role in serving the financial needs of Ngong Town and its surrounding communities. Its central location along Ngong Road, coupled with its proximity to key landmarks and transport routes, makes it a convenient choice for both local and visiting customers. With reliable contact options and a universal SWIFT code for international transactions, the branch is well-equipped to handle a wide range of banking needs. Whether you are a resident seeking personal banking services or a business owner exploring loan opportunities, the KCB Ngong branch offers a professional and accessible banking experience in the heart of Kajiado County.