KCB Bank Locations and Contacts in Kiambu County

List of KCB Bank Locations and Contacts in Kiambu County

Kenya Commercial Bank (KCB), established in 1896, is the largest commercial bank in Kenya, with an extensive network of over 200 branches nationwide and a strong presence in Kiambu County. Known for offering a wide range of financial services, including savings accounts, loans, mortgages, and digital banking solutions, KCB is a trusted partner for individuals, businesses, and institutions. This article provides a comprehensive list of KCB Bank locations and contacts in Kiambu County, detailing branch addresses, phone numbers, operating hours, and available services to assist customers in accessing banking solutions conveniently.

"KCB Bank’s extensive branch network ensures that financial services are accessible to customers across urban and rural areas, supporting Kenya’s economic growth." – KCB Group Annual Report

Overview of KCB Bank in Kiambu County

Kiambu County, located in Kenya’s Central Region, is a vibrant economic hub with a mix of urban centers, agricultural areas, and growing commercial activities. KCB Bank has strategically established seven branches in Kiambu County to serve its diverse customer base, which includes residents, small and medium enterprises (SMEs), and large corporations. These branches offer services such as account opening, loan applications, mobile and internet banking, cash deposits, and financial advisory, ensuring that customers can manage their finances effectively. The bank’s commitment to digital innovation, through platforms like KCB M-PESA and internet banking, complements its physical presence, providing seamless banking experiences.

"With over 26 million customers region-wide, KCB Bank is a leader in providing inclusive financial services across East Africa." – KCB Group Financial Overview

KCB Bank Branches in Kiambu County

Below is a detailed list of KCB Bank branches in Kiambu County, including their locations, contact details, and operating hours. Each branch is equipped to handle personal and business banking needs, with ATMs available for 24/7 transactions. The information is compiled based on the latest available data from reliable sources, ensuring accuracy for customers seeking to visit or contact these branches.

1. KCB Kiambu Branch

  • Location: Kiambu Town, Biashara Street, Kiambu House
  • Postal Address: P.O. Box 90-00900, Kiambu
  • Phone: +254 (20) 8034001
  • Mobile: +254 (711) 087001
  • Email: kiambu@kcbgroup.com
  • Branch Code: 01183
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Account opening, personal and business loans, mortgages, insurance products, foreign exchange, and ATM services
  • Notes: Centrally located in Kiambu Town, this branch serves as a key financial hub for residents and businesses in the county headquarters.

2. KCB Thika Branch

  • Location: Thika Town, Commercial Street, KCB Building
  • Postal Address: P.O. Box 240-01000, Thika
  • Phone: +254 (20) 8034002
  • Mobile: +254 (711) 087002
  • Email: thika@kcbgroup.com
  • Branch Code: 01184
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: SME loans, agricultural financing, internet banking, cash and cheque deposits, and ATM services
  • Notes: Situated in the bustling industrial town of Thika, this branch caters to a large customer base, including manufacturers and farmers.

3. KCB Makongeni Branch

  • Location: Makongeni, Thika-Garissa Road, Makongeni Shopping Centre
  • Postal Address: P.O. Box 240-01000, Thika
  • Phone: +254 (20) 8034003
  • Mobile: +254 (711) 087003
  • Email: makongeni@kcbgroup.com
  • Branch Code: 01185
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Retail banking, microfinance loans, savings accounts, and ATM services
  • Notes: This branch serves the growing residential and commercial areas around Makongeni, offering convenient access to banking services.

4. KCB Ruiru Branch

  • Location: Ruiru Town, Biashara Street, Ruiru Plaza
  • Postal Address: P.O. Box 134-00232, Ruiru
  • Phone: +254 (20) 8034004
  • Mobile: +254 (711) 087004
  • Email: ruiru@kcbgroup.com
  • Branch Code: 01186
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Business savings accounts, overdraft facilities, trade finance, and ATM services
  • Notes: Located in the rapidly developing Ruiru area, this branch supports SMEs and real estate developers in the region.

5. KCB Kikuyu Branch

  • Location: Kikuyu Town, Kikuyu Road, Kikuyu Commercial Centre
  • Postal Address: P.O. Box 51-00902, Kikuyu
  • Phone: +254 (20) 8034005
  • Mobile: +254 (711) 087005
  • Email: kikuyu@kcbgroup.com
  • Branch Code: 01187
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Home loans, youth banking products, mobile banking, and ATM services
  • Notes: This branch serves the Kikuyu community, with a focus on affordable housing mortgages and youth-focused financial products.

6. KCB Limuru Branch

  • Location: Limuru Town, Limuru-Nairobi Road, Limuru House
  • Postal Address: P.O. Box 450-00217, Limuru
  • Phone: +254 (20) 8034006
  • Mobile: +254 (711) 087006
  • Email: limuru@kcbgroup.com
  • Branch Code: 01188
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Agricultural loans, investment advisory, savings accounts, and ATM services
  • Notes: Positioned in an agricultural hub, this branch supports farmers with tailored financing solutions for crops and livestock.

7. KCB Gatundu Branch

  • Location: Gatundu Town, Gatundu-Juja Road, Gatundu Shopping Centre
  • Postal Address: P.O. Box 120-01030, Gatundu
  • Postal Address: P.O. Box 90-00900, Kiambu
  • Phone: +254 (20) 8034007
  • Mobile: +254 (711) 087007
  • Email: gatundu@kcbgroup.com
  • Branch Code: 01189
  • Operating Hours: Monday to Friday: 8:30 AM – 4:00 PM; Saturday: 8:30 AM – 12:00 PM; Closed on Sundays and public holidays
  • Services: Personal banking, SME term loans, insurance products, and ATM services
  • Notes: This branch caters to the Gatundu community, offering accessible banking for rural and semi-urban customers.

"KCB’s agency banking model, with over 15,000 agents nationwide, complements its branch network, bringing banking services closer to customers." – KCB Bank Kenya Profile

Contacting KCB Bank

For customers unable to visit a branch, KCB Bank offers multiple contact channels for inquiries and support. The KCB Contact Centre is available for general queries, account assistance, and transaction support.

  • Contact Centre Phone Numbers:
    • +254 (711) 087001
    • +254 (732) 187001
    • +254 (20) 2287000
  • SMS: 22522
  • Email: contactcentre@kcb.co.ke
  • Website: ke.kcbgroup.com
  • Social Media:
    • Twitter: @KCBGroup
    • Facebook: KCB Bank Kenya

Customers can also use KCB’s mobile banking app or internet banking platform for transactions, loan applications, and account management, reducing the need for in-person visits.

"Digital banking platforms like KCB M-PESA have revolutionized access to financial services, enabling customers to save, borrow, and transact from their phones." – KCB Digital Banking Report

Services Available at KCB Branches

KCB Bank branches in Kiambu County offer a comprehensive suite of services tailored to meet diverse financial needs:

  • Personal Banking: Current and savings accounts, fixed deposits, personal loans, and credit cards.
  • Business Banking: SME loans, overdraft facilities, trade finance, and merchant services.
  • Mortgages: Affordable housing loans, residential mortgages, and commercial mortgages.
  • Agricultural Financing: Crop loans, dairy and livestock loans, and farm asset financing.
  • Insurance: Life, health, and property insurance through KCB Bancassurance Intermediary.
  • Digital Banking: Mobile banking (KCB M-PESA), internet banking, and ATM services.
  • Investment Services: Financial advisory and wealth management for high-net-worth clients.

Each branch is equipped with ATMs for cash withdrawals, deposits, and balance inquiries, ensuring 24/7 access to essential banking functions.

"KCB’s Platinum Banking offers exclusive services, including dedicated relationship managers, for premium customers seeking personalized financial solutions."

Tips for Visiting KCB Branches

To ensure a smooth banking experience at KCB branches in Kiambu County, consider the following tips:

  • Plan Your Visit: Visit during off-peak hours (mid-morning or early afternoon) to avoid long queues.
  • Bring Identification: Carry a valid ID (e.g., national ID or passport) for account-related transactions.
  • Use Digital Alternatives: For routine tasks like transfers or bill payments, use KCB M-PESA or the mobile app to save time.
  • Contact Ahead: Call the branch to confirm service availability, especially for specialized services like loan processing or foreign exchange.
  • Explore Agency Banking: KCB agents in Kiambu County offer basic services like cash deposits and withdrawals for added convenience.

"KCB’s focus on sustainability, including green financing for agribusiness and renewable energy, aligns with Kenya’s Vision 2030 goals." – KCB Sustainability Report

Future of KCB Banking in Kiambu County

KCB Bank continues to expand its footprint and enhance its service offerings in Kiambu County. With a focus on digital transformation, the bank is investing in advanced technologies like cloud-based banking and AI-driven customer service to improve efficiency. Additionally, KCB’s commitment to financial inclusion ensures that underserved communities in Kiambu have access to banking through agency networks and mobile platforms. As Kiambu’s economy

Posted in