Kakamega Serves as the administrative headquarters of Kakamega County and is home to numerous financial institutions that cater to the banking needs of residents, businesses, and visitors. As one of the fastest-growing urban centers in the region, Kakamega has attracted major banks and microfinance institutions that provide comprehensive banking services including savings accounts, loans, money transfers, foreign exchange, and digital banking solutions.
The town’s strategic location along major transportation routes and its role as a regional economic center has made it an attractive destination for both local and international banks. From tier-one commercial banks to specialized microfinance institutions, Kakamega offers a diverse range of financial services that support the economic activities of individuals, small businesses, and large corporations operating in Western Kenya.
This comprehensive guide provides detailed information about the major banks operating in Kakamega Town, including their specific locations, contact information, and operating hours. Whether you’re a resident looking to open an account, a business owner seeking financing options, or a visitor needing banking services, this directory will help you locate the right financial institution for your needs.
Equity Bank
Equity Bank is Kenya’s largest bank by customer base and one of the leading financial institutions in East Africa. Known for its innovative digital banking solutions and commitment to financial inclusion, Equity Bank has been instrumental in bringing banking services to previously underserved communities across Kenya.
Detail | Information |
---|---|
Location/Address | Ambwere Buildings, Kakamega-Mumias Road, opposite Kakamega Roundabout |
Phone Contact | +254 763 063000 |
info@equitybank.co.ke | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM available |
Kenya Commercial Bank (KCB)
KCB is Kenya’s largest commercial bank by assets and has been serving Kenyans for over 50 years. The bank offers a wide range of products and services including corporate banking, retail banking, and digital financial services through its KCB-MPesa platform.
Detail | Information |
---|---|
Location/Address | Kenyatta Avenue, opposite Yako Supermarket, adjacent to Kakamega County Government Offices |
Phone Contact | +254 711 087000 |
customercare@kcbgroup.com | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 12:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM and Agency Banking available |
Cooperative Bank of Kenya
Cooperative Bank has been a key player in Kenya’s cooperative movement and specializes in serving cooperatives, SACCOs, and their members. The bank is known for its strong support of agricultural financing and rural development initiatives.
Detail | Information |
---|---|
Location/Address | Kakamega Town, opposite Masinde Muliro University of Science and Technology entrance |
Phone Contact | +254 711 049000 |
customercare@co-opbank.co.ke | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM services available |
Family Bank
Family Bank is a mid-tier commercial bank that focuses on retail banking, SME banking, and mortgage financing. The bank has built a reputation for personalized customer service and competitive interest rates on loans and deposits.
Detail | Information |
---|---|
Location/Address | Kakamega Town Center |
Phone Contact | +254 711 056444 |
customercare@familybank.co.ke | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM services |
PostBank Kenya
PostBank is a government-owned commercial bank that leverages the extensive postal network to provide banking services across Kenya. The bank focuses on serving unbanked and underbanked populations with affordable financial products.
Detail | Information |
---|---|
Location/Address | Kakamega Town, near Kenya Post Office |
Phone Contact | +254 20 3344000 |
info@postbank.co.ke | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM services available |
Standard Chartered Bank
Standard Chartered Bank Kenya is part of the global Standard Chartered Group and caters primarily to affluent individuals, high-net-worth clients, and corporate customers. The bank is known for its premium banking services and international connectivity.
Detail | Information |
---|---|
Location/Address | Kakamega Town Center |
Phone Contact | +254 703 093900 |
ke.customer.service@sc.com | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM services |
NCBA Bank (formerly National Bank)
NCBA Bank Kenya resulted from the merger of National Bank of Kenya and Commercial Bank of Africa. The bank offers comprehensive banking solutions including retail banking, corporate banking, and digital financial services.
Detail | Information |
---|---|
Location/Address | Mara Road, Kakamega Town |
Phone Contact | +254 20 2884444 |
customercare@ncbagroup.com | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM services available |
Absa Bank Kenya (formerly Barclays Bank)
Absa Bank Kenya, formerly Barclays Bank, is part of the Absa Group and offers a full range of banking services. The bank is known for its strong digital banking platform and corporate banking solutions.
Detail | Information |
---|---|
Location/Address | Kakamega Town Center |
Phone Contact | +254 711 063000 |
ke.customercare@absa.africa | |
Operating Hours | Monday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 9:00 AM – 1:00 PM<br>Sunday: Closed |
ATM Services | 24/7 ATM network |
Important Banking Information for Kakamega Residents
When visiting any of these banks in Kakamega Town, customers should carry valid identification documents such as a national ID or passport. Most banks offer extended services through their ATMs and mobile banking platforms, allowing customers to conduct basic transactions outside of regular banking hours.
For business banking needs, it’s advisable to schedule appointments with relationship managers who can provide specialized services. Many banks also offer Saturday morning services for urgent business transactions and customer support.
The banking sector in Kakamega continues to evolve with increased digitization and mobile banking adoption. Customers are encouraged to register for mobile and internet banking services to access convenient 24/7 banking solutions.
Note: Contact information and operating hours may change. It’s recommended to call ahead or check the bank’s official website for the most current information before visiting.