Guardian Bank Locations and Contacts in Nairobi

List of Guardian Bank Locations and Contacts in Nairobi County

Guardian Bank Limited, a prominent commercial bank in Kenya, has been serving customers since its inception in 1992 as Euro Finance Limited, converting to a commercial bank in 1996. Licensed by the Central Bank of Kenya, Guardian Bank is owned by Chandaria Holdings Limited, an East African industrial conglomerate. Renowned for its commitment to empowering small and medium-sized enterprises (SMEs), the bank was recently recognized by the Think Business Banking Awards as one of the top three banks in Kenya offering low-interest rates for SMEs. With a network of nine branches across Kenya, four are strategically located in Nairobi County, providing a range of financial services, including personal banking, business banking, mobile banking, internet banking, and iTax services. This article details the locations, contact information, and key services offered by Guardian Bank branches in Nairobi County.

Guardian Bank Branches in Nairobi County

Guardian Bank operates four branches in Nairobi County, each situated in key commercial and residential areas to ensure accessibility for both individual and business clients. Below is a comprehensive list of these branches, including their physical addresses, contact details, and services offered.

1. Biashara Street Branch (Head Office)

  • Location: Guardian Centre, Biashara Street, Nairobi
  • Postal Address: P.O. Box 67681 – 00200, Nairobi
  • Telephone: (020) 8693300, (020) 2226771, (020) 2226774, (020) 2226341
  • Mobile: +254 703 005 000
  • Email: headoffice@guardian-bank.com, biashara@guardian-bank.com
  • Services: As the head office, this branch serves as the primary hub for corporate banking and administrative services. It offers a full suite of banking products, including savings and checking accounts, loans, trade finance, and digital banking services like M-Guardian mobile banking and internet banking. The branch is located in Nairobi’s central business district, making it convenient for businesses and individuals in the city center.

2. Westlands Branch

  • Location: Brick Court House, Mpaka Road, Westlands
  • Postal Address: P.O. Box 66568 – 00800, Nairobi
  • Telephone: (020) 8693300
  • Mobile: +254 703 005 000
  • Email: westlands@guardian-bank.com
  • Services: Situated in the vibrant commercial hub of Westlands, this branch caters to both retail and corporate clients. It provides SME-focused financial solutions, personal loans, asset financing, and digital banking services. The branch’s location makes it ideal for professionals and businesses operating in one of Nairobi’s busiest commercial districts.

3. Mombasa Road Branch

  • Location: Tulip House, Ground Floor, Mombasa Road
  • Postal Address: P.O. Box 42062 – 00100, Nairobi
  • Telephone: (020) 8693300
  • Mobile: +254 703 005 000
  • Email: mombasaroad@guardian-bank.com
  • Services: Located along Mombasa Road, a key industrial and commercial corridor, this branch serves businesses and employees in the region. It offers tailored financial products, including trade finance, business loans, and personal banking services. The branch also supports digital banking, enabling customers to manage accounts and transactions remotely.

4. Ngong Road Branch

  • Location: The Greenhouse, Ground Floor, Ngong Road
  • Postal Address: P.O. Box 9822 – 00200, Nairobi
  • Telephone: (020) 8693300
  • Mobile: +254 703 005 000
  • Email: ngongroad@guardian-bank.com
  • Services: Positioned along Ngong Road, this branch serves both residential and commercial clients in the surrounding areas. It provides a range of services, including savings accounts, personal and business loans, and digital banking solutions like ATM/Debit cards and Pesalink for instant transfers. The branch is well-suited for customers seeking convenient banking in a bustling suburban area.

Key Services Offered by Guardian Bank

Guardian Bank is committed to delivering superior financial services tailored to customer needs, supported by an effective ICT system and competent staff. The bank’s mission is to provide a comprehensive product mix delivered through modern banking channels. Key services include:

  • Personal Banking: Savings and checking accounts, personal loans, and asset financing.
  • Business Banking: SME loans with competitive interest rates, trade finance, and business accounts.
  • Digital Banking: M-Guardian mobile banking, internet banking, ATM/Debit cards, and Pesalink for real-time money transfers.
  • iTax Services: Support for tax-related transactions, ensuring compliance with Kenya Revenue Authority requirements.
  • Anywhere Banking: All branches are networked, allowing customers to access services from any Guardian Bank branch across Kenya.

As of December 2022, Guardian Bank reported total deposits of KSh 11.875 billion, gross advances of KSh 6.800 billion, and a core capital of KSh 2.961 billion, reflecting its financial stability and growth. The bank posted a net profit of KSh 249.809 million in 2022, an increase from KSh 155.033 million in 2021, underscoring its strong performance in the Kenyan banking sector.

Contacting Guardian Bank

For general inquiries or assistance, customers can contact Guardian Bank’s customer care through the following channels:

Customers can also visit any of the Nairobi branches listed above for in-person assistance. Guardian Bank encourages the use of its digital platforms, such as M-Guardian and internet banking, for convenient account management and transactions.

Why Choose Guardian Bank?

Guardian Bank stands out in Nairobi County for its customer-centric approach, competitive financial products, and embrace of technology. Its recognition by the Think Business Banking Awards for low-interest SME loans highlights its dedication to supporting small and medium enterprises, a critical driver of Kenya’s economy. The bank’s four strategically located branches in Nairobi ensure accessibility for a diverse customer base, from city-center professionals to industrial businesses along Mombasa Road and suburban residents along Ngong Road. With a robust digital banking platform and a networked branch system, Guardian Bank offers flexibility and convenience for all banking needs.

Guardian Bank Limited remains a trusted financial institution in Nairobi County, with four well-positioned branches offering a wide range of banking services. Whether you’re an individual seeking personal banking solutions or a business looking for tailored financial support, Guardian Bank’s Biashara Street, Westlands, Mombasa Road, and Ngong Road branches are equipped to meet your needs. For more information or to access services, contact the bank through the provided telephone numbers, mobile lines, or emails, or visit their website for digital banking options. Guardian Bank continues to empower its customers with innovative and accessible financial solutions across Nairobi and beyond.

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