Exhauster Services in Nairobi and Septic Tank Cleaning – Top 5 Service Providers, Contacts, and Locations

In Nairobi, where over 60% of residential areas rely on septic systems rather than centralized sewage infrastructure, professional exhauster services and septic tank cleaning are critical for maintaining sanitation, preventing health hazards, and ensuring environmental safety. Exhauster services involve the use of specialized vacuum trucks, often referred to as “honey suckers,” to remove liquid waste, sludge, and debris from septic tanks, pit latrines, and soak pits. Regular maintenance, recommended every 6 to 12 months for most households, prevents overflows, blockages, and costly repairs, which can exceed KSh 200,000 for system failures. This article highlights the top five exhauster and septic tank cleaning service providers in Nairobi, detailing their services, contact information, and operational locations, based on reliability, affordability, and customer feedback.

Importance of Exhauster and Septic Tank Cleaning Services

Septic tanks and pit latrines are essential for managing wastewater in areas without municipal sewer systems. However, without regular maintenance, these systems can overflow, leading to bad odors, groundwater contamination, and public health risks. Exhauster services use high-pressure vacuum systems to empty septic tanks and transport waste to designated treatment facilities, such as those in Ruai, Nairobi. Cleaning services further ensure the removal of hardened biofilm from tank walls, maintaining system efficiency. The following providers are recognized for their professionalism, compliance with environmental regulations (e.g., NEMA and Nairobi Water and Sewerage Company), and ability to serve both residential and commercial clients across Nairobi.

Top 5 Exhauster and Septic Tank Cleaning Service Providers in Nairobi

1. Bestcare Facility Management Services

Location: Mpaka Plaza, Mpaka Road, Westlands, Nairobi
Postal Address: P.O. Box 40530-00100, Nairobi, Kenya
Contact Numbers: +254 722 466 091, +254 725 548 383
WhatsApp: +254 722 466 091
Email: info@bestcare.co.ke
Website: bestcare.co.ke
Services:

• Septic tank emptying and cleaning
• Pit latrine dislodging
• Sewage and sludge removal
• Bio-digester maintenance
• Sewer line unblocking and CCTV drain surveys
• Waste disposal at municipal treatment plants
  Coverage Areas: Westlands, Karen, Lavington, Ngong Road, Rongai, Langata, Runda, Ridgeways, Ruaka, Thika Road, Muthaiga, Kiambu, Machakos, and more
  Overview:
  Bestcare Facility Management Services is a leading provider of exhauster and waste management solutions in Nairobi, known for its affordability and reliability. Operating a fleet of 8,000-liter honey sucker trucks, the company ensures efficient waste removal with minimal environmental impact. Their trucks are equipped with vacuum systems capable of operating up to 35 meters from the manhole, making them suitable for tight spaces. Bestcare is NEMA-approved and emphasizes eco-friendly disposal at designated treatment plants. Prices vary based on tank size and distance to disposal sites, typically starting at KSh 7,000 in Nairobi. Their 24/7 emergency services and experienced staff make them a top choice for residential and commercial clients.

2. Orchid Plumbing Company

Location: Ngong Road, Nairobi
Contact Number: +254 720 379 100
Email: Not publicly listed
Website: plumbingcompany.co.ke
Services:

• Septic tank exhausting
• Pit latrine emptying
• Sewage removal and disposal
• Sewer line unblocking
• Plumbing and drainage maintenance
  Coverage Areas: Karen, Lavington, Ngong Road, Rongai, Langata, Runda, Ridgeways, Ruaka, Thika Road, and other Nairobi estates
  Overview:
  Orchid Plumbing Company specializes in exhauster services for households, commercial properties, and public amenities. With a focus on speedy and professional service, they recommend emptying septic tanks every 6 to 12 months to prevent sludge buildup. Their services are tailored to prevent blockages and maintain sanitary conditions, reducing health and environmental risks. Orchid is praised for its affordability and compliance with local regulations, making it a trusted option for Nairobi residents. Their trucks are well-maintained to avoid spillage during waste transport.

3. Floss Empire

Location: Dagoretti Corner, Ngong Road, Nairobi
Contact Numbers: +254 722 727 443, +254 718 191 949
Email: Not publicly listed
Services:

• Exhauster services for septic tanks and pit latrines
• Clean water supply
• Water tank cleaning
• Waste disposal
  Coverage Areas: Nairobi County, including Dagoretti, Karen, Ngong, and surrounding areas
  Overview:
  Floss Empire offers professional exhauster services at competitive rates, catering to both residential and corporate clients. They operate high-capacity trucks (10,000 and 20,000 liters) for efficient waste removal. In addition to septic tank cleaning, they provide clean water supply and water tank cleaning, making them a versatile choice for sanitation needs. Floss Empire is NEMA-licensed and ensures responsible waste disposal, earning positive customer reviews for reliability and affordability.

4. Sam’s Exhauster Services

Location: Not publicly listed (operates across Nairobi)
Contact Number: +254 791 522 116
Email: Not publicly listed
Services:

• Septic tank and pit latrine exhaustion
• Sewer unblocking
• Waste disposal
  Coverage Areas: All areas in Nairobi, including Westlands, Karen, Kilimani, and Embakasi
  Overview:
  Sam’s Exhauster Services provides high-capacity trucks (10,000 and 20,000 liters) for septic tank and pit latrine emptying. With over five years of experience, they focus on professional waste removal and sewer unblocking, ensuring compliance with environmental standards. Their services are affordable, with pricing based on tank size and location. Sam’s is known for quick response times and effective solutions for both residential and commercial properties.

5. Exhauster Services Nairobi

Location: Not publicly listed (operates across Nairobi)
Contact Number: +254 745 111 039
Email: Not publicly listed
Website: exhausterservicesnairobi.co.ke
Services:

• Septic tank and cesspit emptying
• Sludge and sewage disposal
• High-pressure water jetting
• Gully and interceptor cleaning
• Bio-digester maintenance
  Coverage Areas: Nairobi, Kiambu, Kitengela, Mlolongo, Rongai, Machakos, and surrounding areas
  Overview:
  Exhauster Services Nairobi is a well-known provider offering comprehensive waste management solutions. Their services include septic tank vacuuming, high-pressure jetting, and cleaning of catch pits and interceptors. They emphasize safety, using state-of-the-art equipment to ensure thorough cleaning and odor elimination. Their team is trained to handle domestic, commercial, and industrial waste, with prices starting at KSh 7,000, depending on location and tank size. They are NEMA-certified and provide same-day services, making them a reliable choice for urgent needs.

Key Considerations When Choosing an Exhauster Service Provider

When selecting an exhauster and septic tank cleaning service in Nairobi, consider the following:

• Licensing and Compliance: Ensure the provider is licensed by NEMA and Nairobi Water and Sewerage Company to guarantee environmentally responsible waste disposal.
• Equipment and Capacity: Check if the company uses well-maintained trucks with sufficient capacity (e.g., 8,000–20,000 liters) and vacuum systems capable of reaching manholes up to 35 meters away.
• Pricing: Costs typically range from KSh 7,000 to KSh 10,000, depending on tank size, location, and distance to disposal sites like Ruai. Request a free estimate for transparency.
• Response Time: Opt for providers offering 24/7 emergency services for urgent situations like overflows.
• Customer Reviews: Look for companies with positive feedback on reliability, professionalism, and cleanliness during service.

Tips for Septic Tank Maintenance

To extend the lifespan of your septic system and reduce the frequency of exhauster services:

• Conserve Water: Avoid overloading the system with excessive water usage.
• Use Septic-Safe Products: Choose cleaning products that preserve beneficial bacteria in the tank.
• Avoid Flushing Non-Biodegradables: Items like sanitary pads, plastics, or chemicals can harm the system.
• Monitor Warning Signs: Slow drains, bad odors, or wet yard areas indicate the need for immediate service.
• Schedule Regular Inspections: Annual inspections and cleanings every 2–5 years (or 6–12 months for high-usage households) prevent system failures.

Exhauster services and septic tank cleaning are vital for maintaining sanitation and environmental health in Nairobi’s residential and commercial areas. The top five providers—Bestcare Facility Management Services, Orchid Plumbing Company, Floss Empire, Sam’s Exhauster Services, and Exhauster Services Nairobi—offer reliable, affordable, and professional solutions. Each operates across key Nairobi estates like Westlands, Karen, Lavington, and Rongai, using NEMA-approved methods and modern equipment. By choosing a reputable provider and following regular maintenance practices, residents and businesses can ensure efficient septic system performance and avoid costly repairs. For immediate assistance, contact any of these providers via their listed phone numbers or websites.

Note: Contact details and pricing are based on the latest available information. Customers should confirm service availability, costs, and specific coverage areas directly with the providers, as these may vary.