Equity Bank Location and Contacts in Mombasa County

Equity Bank Kenya Limited, a leading financial institution in Kenya, maintains a robust network of branches across Mombasa County, offering a wide range of banking services to its customers. Below is a comprehensive list of Equity Bank branches in Mombasa County, including their locations, contact details, and branch codes. This information is sourced from the latest available data and is intended to assist customers in locating the nearest branch for their banking needs.

Equity Bank Branches in Mombasa County

The following table provides detailed information on Equity Bank branch locations, addresses, contact numbers, email addresses, and branch codes in Mombasa County. Each branch is equipped to handle retail banking, commercial banking, and digital banking services, ensuring accessibility and convenience for customers.

Notes:

• The main hotline for Equity Bank is +254 763 000 000, and the primary email is info@equitybank.co.ke. Customers can use these for general inquiries or issues not specific to a branch.
• The Equity Bank code is 68 (not "068") and is used for inter-bank or inter-branch transactions. Ensure the correct branch code is used to avoid transaction delays or errors.
• Operating hours may vary during public holidays. Contact the respective branch for confirmation.

Customer Support and Digital Banking Options

Equity Bank provides multiple channels for customer support, including social media platforms and digital banking services. Customers can reach out via the following:

Digital Banking Notes:

• Equity Bank's EazzyApp allows customers to pay for bills, goods, and services directly from their phones. Look for outlets with an EazzyPay sign at shops, supermarkets, airlines, petrol stations, hotels, and online platforms.
• The Equitel Line integrates mobile money services (e.g., M-Pesa, Airtel Money) with banking, providing a seamless experience for transactions.
• For international transfers, Equity Bank uses SWIFT codes to ensure secure and accurate transactions. Contact the branch or customer service for the specific SWIFT code.

ATMs and Agency Banking in Mombasa County

Equity Bank complements its branch network with ATMs and agency banking outlets for enhanced accessibility. Many ATMs are co-located with branches, offering 24/7 cash withdrawals, balance inquiries, and other transactions. Agency banking, introduced in 2010, allows customers to perform basic banking services through authorized agents in Mombasa County.

Agency Banking Notes:

• Agents are strategically located in Mombasa County, particularly in areas with limited branch access, such as rural or peri-urban zones.
• To locate the nearest agent, visit the official Equity Bank website or contact customer service.

Important Information for Customers

• Branch Codes: Each branch has a unique code (e.g., 68000 for Mombasa Moi Avenue) to facilitate accurate fund transfers. Using incorrect codes may lead to delays or failed transactions. Always verify the branch code before initiating transfers.
• Security Advisory: Equity Bank has faced issues with cyber fraud, particularly with ATM cards, Equitel SIM cards, and Eazzybanking services. Customers are advised to use secure channels, avoid sharing personal details, and report suspicious activities immediately.
• SWIFT Codes: For international transactions, SWIFT codes are essential for identifying the bank and branch. Contact Equity Bank customer service for the appropriate SWIFT code for your branch.
• Social Media Engagement: Equity Bank maintains active social media accounts for quick responses to customer inquiries. Follow their official accounts for updates on services, promotions, and branch-specific information.

Additional Resources

For the most up-to-date branch information or to locate specific services, customers are encouraged to:

• Visit the official Equity Bank website at equitygroupholdings.com for a complete branch directory and service details.
• Use the EazzyApp or Equitel Line for real-time account management and transaction tracking.
• Contact the main hotline (+254 763 000 000) or email (info@equitybank.co.ke) for personalized assistance.

This article is published by nairobionline.com to provide accurate and accessible information for Equity Bank customers in Mombasa County. All data is based on the latest available sources as of July 23, 2025.