Equity Bank Contacts and Locations in Nairobi County

Equity Bank Kenya Limited, a leading financial institution in Kenya, operates an extensive network of branches across Nairobi County, providing a wide range of services including retail banking, corporate banking, mobile banking, agency banking, and international wire transfers. As of 2025, the bank maintains over 50 branches in Nairobi, making it one of the most accessible banks in the capital. Below is a comprehensive list of Equity Bank branches in Nairobi County, including their locations, contact numbers, and key services offered. For the most accurate and up-to-date information, customers are encouraged to visit the official Equity Bank website or contact their customer service hotline at +254 763 000 000.

Equity Bank Branches in Nairobi County

Branch Name Location/Address Contact Number(s) Services Offered
Head Office Equity Centre, 9th Floor, Hospital Road, Upper Hill +254 202 262 000, +254 711 026 000 Corporate banking, international wire transfers, investment services, customer support, administrative services
Harambee Avenue Bima House, Harambee Avenue +254 203 181 22 Retail banking, SME loans, mobile banking support, ATM services
Eastleigh Estate Eastleigh Estate +254 202 501 254, +254 250 12 49 Retail banking, mobile banking, SME loans, ATM services
Community Corporate Community Centre, Gitanga Road +254 202 369 430, +254 208 000 553 Corporate banking, SME loans, retail banking, ATM services
Diaspora Kenyatta Avenue, Prestige Plaza +254 203 585 285 International wire transfers, retail banking, diaspora services, ATM services
Tea Room Tom Mboya Street +254 202 400 548, +254 202 400 549 Retail banking, mobile banking, SME loans, ATM services
Mombasa Road Mombasa Road, Opposite Nyayo Stadium +254 203 500 256 Retail banking, corporate banking, SME loans, ATM services
Kibera Kibera Drive, Olympic Estate +254 202 357 603 Retail banking, mobile banking, microfinance, ATM services
Embakasi Outer Ring Road, Embakasi +254 202 181 419, +254 202 181 368 Retail banking, SME loans, mobile banking, ATM services
KPCU Wakulima House, Haile Selassie Avenue +254 202 217 918 Corporate banking, retail banking, SME loans, ATM services
Ruai Kangundo Road, Ruai +254 203 181 22 Retail banking, mobile banking, SME loans, ATM services
Kilimani Supreme Kilimani, Along Argwings Kodhek Road +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Mayfair Supreme Westlands, Mayfair Business Centre +254 202 369 430 Retail banking, corporate banking, SME loans, ATM services
OTC Nairobi Racecourse Road +254 202 501 255 Retail banking, mobile banking, SME loans, ATM services
Dagoreti Corner Ngong Road, Dagoreti Corner +254 202 369 429 Retail banking, mobile banking, microfinance, ATM services
Parliament Road Corporate Parliament Road +254 202 181 421 Corporate banking, retail banking, SME loans, ATM services
Buru Buru Buru Buru Phase 1, Mumias South Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Kangemi Kangemi, Waiyaki Way +254 202 369 430 Retail banking, mobile banking, microfinance, ATM services
Kawangware Kawangware, Naivasha Road +254 202 369 577 Retail banking, mobile banking, microfinance, ATM services
Gikomba Gikomba Market, Commercial Street +254 202 369 577 Retail banking, mobile banking, microfinance, ATM services
Kariobangi Kariobangi South, Outer Ring Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Westlands Westlands, Woodvale Grove +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Ngara Ngara Road, Opposite Stima Plaza +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Donholm Jogoo Road, Donholm +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Enterprise Road Enterprise Road, Industrial Area +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Kimathi Street Kimathi Street, CBD +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Fourways Towers Fourways Towers, Ground Floor +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Lavington Supreme Opp. Lavington United Church +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Yaya Centre Yaya Centre, Argwings Kodhek Road +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Upper Hill Upper Hill, Hospital Road +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Kasarani Kasarani, Thika Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Thika Road Mall (TRM) Thika Road Mall, Thika Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Garden City Garden City Mall, Thika Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Karen Karen Shopping Centre +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Langata Langata Road, Opposite T-Mall +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Ruaraka Ruaraka, Outer Ring Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Rongai Rongai, Magadi Road +254 202 369 577 Retail banking, mobile banking, microfinance, ATM services
Umoja Umoja Innercore, Moi Drive +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Dandora Dandora Phase 2, Komarock Road +254 202 369 577 Retail banking, mobile banking, microfinance, ATM services
Kayole Kayole, Spine Road +254 202 369 577 Retail banking, mobile banking, microfinance, ATM services
Githurai Githurai 45, Thika Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Tom Mboya Tom Mboya Street, Opposite Fire Station +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
River Road River Road, CBD +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Moi Avenue Moi Avenue, CBD +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Kenyatta Avenue Kenyatta Avenue, Prestige Plaza +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Haile Selassie Haile Selassie Avenue, Wakulima House +254 202 369 577 Retail banking, corporate banking, SME loans, ATM services
Koinange Street Koinange Street, CBD +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Mama Ngina Mama Ngina Street, CBD +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Nairobi West Nairobi West Shopping Centre +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services
Adams Arcade Adams Arcade, Ngong Road +254 202 369 577 Retail banking, mobile banking, SME loans, ATM services

Additional Contact Information

  • Main Hotline: +254 763 000 000
  • Social Media:
    • Facebook: Equity Bank Kenya
    • X (formerly Twitter): @KeEquityBank
    • LinkedIn: Equity Bank Limited
    • Instagram: @equitygroup

Notes

  • Branch hours typically run from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays.
  • Equity Bank’s branch codes are essential for facilitating various banking transactions, including online banking, mobile money services, and international wire transfers. To find specific branch codes, visit the official Equity Bank website or contact customer service.
  • The bank has implemented enhanced security measures, such as one-time PINs for mobile and internet banking, to address concerns about cyber fraud.
  • Equity Bank’s head office at Equity Centre serves as the central hub for its operations in Kenya and houses the main customer service desk.