Equity Bank Location and Contacts in Machakos County
Equity Bank Kenya Limited, a leading financial institution in Kenya, has a significant presence in Machakos County, offering a range of banking services including retail banking, mobile banking, and SME loans. Below is a comprehensive list of Equity Bank branches in Machakos County, complete with their locations, contact numbers, and additional details such as branch codes and services offered. This information is accurate as of 2025, based on available data from Equity Bank's official sources and recent updates. For the most current information, customers are advised to visit the official Equity Bank website or contact their customer service hotline at +254 763 000 000.
| Branch Name | Location | Branch Code | Contact Number | Services Offered |
|---|---|---|---|---|
| Machakos Branch | Mbolu Malu Road, P.O. Box 2453-90100, Machakos, Kenya | 68030 | +254 20 2333430 | Retail banking, SME loans, mobile banking, ATM services |
| Joska Branch | Kangundo Road, P.O. Box 2453-90100, Machakos, Kenya | 68212 | +254 763 000 000 | Retail banking, SME loans, agency banking, international remittances |
| Tala Branch | Tala Market, P.O. Box 2453-90100, Machakos, Kenya | 68089 | +254 20 2333430 | Microfinance, savings accounts, mobile money integration, ATM services |
| Matuu Branch | Matuu Town, P.O. Box 2453-90100, Machakos, Kenya | 68088 | +254 20 2333430 | Retail banking, agricultural loans, mobile banking, ATM services |
| Mwala Branch | Mwala Market, P.O. Box 2453-90100, Machakos, Kenya | 68102 | +254 763 000 000 | Microfinance, SME loans, savings accounts, agency banking |
Branch Details
Machakos Branch
Located along Mbolu Malu Road in the heart of Machakos town, this branch serves as a central hub for banking services in the county. It caters to a diverse clientele, including small businesses, traders, and individual account holders. The branch is equipped with ATMs for convenient cash withdrawals and offers mobile banking services through the Equitel platform. Customers can access loan facilities tailored for SMEs and personal banking needs. The branch operates from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays.
Joska Branch
The Joska Branch, opened in November 2024, is Equity Bank’s 212th branch in Kenya, located along Kangundo Road in a fast-growing area known for its real estate and commercial activity. This branch focuses on supporting traders, small enterprises, and entrepreneurs with tailored financial products, including SME loans and international remittance services. The branch manager, David Kande, emphasizes a commitment to fostering wealth creation in the community. It operates with extended hours for agency banking and includes ATM services for accessibility.
Tala Branch
Situated in Tala Market, this branch is designed to enhance financial inclusion for residents in the surrounding areas. It offers microfinance products, savings accounts, and seamless integration with mobile money platforms like M-Pesa. The branch is particularly popular among small-scale traders and farmers, providing agricultural loans and savings schemes. ATMs are available on-site, and the branch supports agency banking for additional convenience. Operating hours are standard, with weekday services from 8:30 AM to 4:00 PM and Saturday services from 8:30 AM to 12:00 PM.
Matuu Branch
Located in Matuu Town, this branch serves the rural and semi-urban population of Machakos County. It provides retail banking services, including savings accounts, personal loans, and agricultural financing for farmers in the region. The branch is equipped with ATMs and supports mobile banking through Equity’s EazzyBanking platform. It is a key financial access point for residents in Matuu and nearby areas, with operating hours aligning with standard banking schedules.
Mwala Branch
The Mwala Branch, situated in Mwala Market, focuses on microfinance and SME support, offering tailored loan products for small businesses and cooperative groups. The branch also provides agency banking services, allowing customers to perform transactions through local agents. With an emphasis on financial inclusion, the branch serves a growing customer base in the area and includes ATM facilities. It operates from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays.
Contacting Equity Bank
For general inquiries or to verify branch-specific details, customers can contact Equity Bank’s main hotline at +254 763 000 000. The bank also maintains an active presence on social media platforms for customer support and updates:
- Facebook: Equity Bank Kenya
- X: @KeEquityBank
- LinkedIn: Equity Bank Limited
- Instagram: @equitygroup
Customers are encouraged to use the correct branch codes when conducting inter-bank or inter-branch transactions to avoid delays or errors. The Equity Bank code is 68, which should be used as “68” and not “068” for all transactions. For additional support, visiting the official Equity Bank website or contacting customer service is recommended.
Notes
- Branch Codes: Ensure the correct branch code is used for transactions to avoid delays or failed transfers. The codes listed above are specific to each branch in Machakos County.
- Operating Hours: Most branches operate from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays. Some branches may offer extended hours for agency banking.
- Services: Equity Bank branches in Machakos County provide a range of services, including retail banking, SME loans, microfinance, mobile banking, agency banking, and international remittances. ATMs are available at all listed branches.
- Security: Due to reported cases of cyber fraud, Equity Bank has implemented additional security measures, such as one-time PINs for mobile and internet banking. Customers are advised to stay vigilant and report any suspicious activity immediately.
This list is accurate as of the latest available data in 2025. For real-time updates or to locate additional branches, customers should refer to the official Equity Bank website or contact their customer service team.