Equity Bank Contacts and Locations in Kirinyaga Town

Equity Bank Contacts and Locations in Kirinyaga Town

Equity Bank Contacts and Locations in Kirinyaga Town serve as the primary financial gateway for residents and businesses seeking comprehensive banking solutions in this vibrant agricultural hub of Central Kenya.


Main Branch Location and Services

The primary Equity Bank Contacts and Locations in Kirinyaga Town center around the Kerugoya branch, strategically positioned to serve the entire Kirinyaga County region. This branch offers full-service banking operations including personal banking, business accounts, loans, and digital banking services.

Service CategoryDetailsContact Information
Main BranchEquity Bank KerugoyaKerugoya Town, Kirinyaga County
Branch Code172Used for inter-bank transfers
Operating HoursMonday – Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PMClosed on Sundays and Public Holidays
Customer ServiceGeneral Inquiries+254 763 063 000
Email SupportCustomer Careinfo@equitybank.co.ke

“Equity Bank remains committed to providing accessible financial services to rural communities, with over 10 million customers across East Africa benefiting from our comprehensive banking solutions.”


Digital Banking Services and Contacts

Equity Bank Contacts and Locations in Kirinyaga Town extend beyond physical branches through robust digital platforms that ensure 24/7 banking accessibility for residents who cannot always visit the physical location.

Digital ServicePlatformAccess MethodSupport Contact
Eazzy BankingMobile AppiOS/Android Download*444# USSD Code
Internet BankingWeb Platformwww.equitybank.co.keCustomer Care: +254 763 063 000
WhatsApp BankingMessaging Service+254 763 063 063Available 24/7
Equitel SIMMobile MoneyAirtel Network IntegrationCustomer Support: 0763 063 000

ATM Locations and Banking Points

The Equity Bank Contacts and Locations in Kirinyaga Town network includes strategically placed ATMs and banking agents throughout the county to ensure convenient access to cash and basic banking services.

ATM/Agent LocationService TypeAddressAvailability
Kerugoya Market ATMFull Service ATMKerugoya Market Center24 Hours Daily
Kutus Shopping CenterBanking AgentKutus Sub-Branch LocationBusiness Hours
Kirinyaga UniversityATM ServiceUniversity Grounds24 Hours Daily
County Government OfficesBanking AgentKerugoya Administrative BlockWeekdays 8AM-5PM

“Our extensive ATM and agent network ensures that banking services remain accessible to all residents, supporting the agricultural economy that drives Kirinyaga County’s prosperity.”


Specialized Business Banking Services

Equity Bank Contacts and Locations in Kirinyaga Town cater specifically to the agricultural and small business community that forms the backbone of the local economy.

Business ServiceTarget MarketKey FeaturesContact Point
Agricultural LoansFarmers & CooperativesSeasonal financing, equipment loansBusiness Banking: +254 763 063 100
SME AccountsSmall BusinessesLow minimum balances, free transactionsBranch Manager: Kerugoya
Group BankingChamas & SocietiesBulk payments, group savingsGroup Banking: +254 763 063 200
Trade FinanceImport/ExportLetters of credit, guaranteesCorporate Banking: +254 763 063 300

Customer Support and Emergency Services

The comprehensive Equity Bank Contacts and Locations in Kirinyaga Town support system ensures that customers receive timely assistance for all banking needs, from routine inquiries to emergency situations.

Support TypeService DetailsContact MethodResponse Time
24/7 Call CenterGeneral banking support+254 763 063 000Immediate
Emergency Card BlockLost/stolen cards*444# or customer careInstant blocking
Loan InquiriesApplication status, paymentsBranch visit or +254 763 063 000Same day
Technical SupportApp/online banking issues+254 763 063 063 (WhatsApp)Within 2 hours

“Customer satisfaction drives our service delivery, with dedicated support channels ensuring that every banking need is addressed promptly and professionally.”


Branch Code and Transfer Information

For customers conducting transactions involving Equity Bank Contacts and Locations in Kirinyaga Town, specific branch codes ensure accurate fund transfers and seamless banking operations.

Transaction TypeRequired CodeFormatUsage
Local TransfersBranch Code 17268172 (Bank + Branch)Domestic transfers within Kenya
InternationalSWIFT CodeEQBLKENAInternational wire transfers
Mobile MoneyPaybill Number247247M-Pesa to bank transfers
Salary PaymentsBank Code68Employer payroll setup

Community Outreach and Financial Literacy

Equity Bank Contacts and Locations in Kirinyaga Town actively participate in community development through financial education programs and agricultural support initiatives tailored to local needs.

ProgramTarget GroupScheduleContact Person
Financial LiteracyYouth & Women GroupsMonthly workshopsCommunity Relations Officer
Agricultural TrainingFarmersSeasonal programsAgricultural Finance Team
Small Business MentorshipEntrepreneursQuarterly sessionsBusiness Development Manager
Digital Banking TrainingSenior CitizensWeekly sessionsBranch Customer Service

“Empowering communities through financial education creates lasting impact, enabling residents to make informed decisions that drive personal and community prosperity.”


Operating Hours and Holiday Schedule

Understanding the operational schedule of Equity Bank Contacts and Locations in Kirinyaga Town helps customers plan their banking activities effectively throughout the year.

Day/PeriodOperating HoursServices AvailableSpecial Notes
Monday – Friday8:30 AM – 4:00 PMFull banking servicesPeak hours: 9AM-11AM, 1PM-3PM
Saturday8:30 AM – 12:00 PMLimited counter servicesATMs fully operational
SundayClosedATM services onlyEmergency contact available
Public HolidaysClosedATM and mobile bankingHoliday schedule posted in advance

The strategic positioning of Equity Bank Contacts and Locations in Kirinyaga Town reflects the bank’s commitment to serving the agricultural heartland of Central Kenya. With robust digital infrastructure complementing physical banking services, residents and businesses enjoy comprehensive financial solutions that support economic growth and individual prosperity. The integration of traditional banking with modern technology ensures that Equity Bank Contacts and Locations in Kirinyaga Town remain accessible and relevant to all community members, from tech-savvy youth to established farmers and business owners who drive the local economy forward.

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