Equity Bank Contacts and Locations in Kiambu County

Equity Bank of Kenya, a leading financial institution in East Africa, maintains a robust presence in Kiambu County, Kenya, offering accessible banking services to individuals and businesses. With its headquarters in Nairobi, Equity Bank operates multiple branches and ATMs across Kiambu County to cater to its diverse customer base. This article provides a detailed list of Equity Bank branches in Kiambu County, including their physical addresses, contact phone numbers, and branch codes, presented in a well-formatted, responsive table for clarity and ease of use.

Overview of Equity Bank in Kiambu County

Equity Bank is renowned for its extensive network, with over 190 branches across Kenya, including several in Kiambu County, a region known for its proximity to Nairobi and its vibrant economic activity. The bank’s branch codes, essential for identifying specific branches during transactions, ensure seamless inter-bank and inter-branch transfers. Equity Bank’s code is 68, and each branch has a unique identifier to facilitate accurate routing of funds. Customers can also access services through co-located ATMs and digital platforms, enhancing convenience.

The following table lists the Equity Bank branches in Kiambu County, providing essential details such as branch names, physical addresses, phone numbers, and branch codes. This information is accurate as of the latest available data and is intended to assist customers in locating and contacting their nearest branch.

Equity Bank Branches in Kiambu County

Notes on Branch Information

• Branch Code Usage: The branch code is critical for transactions, especially for inter-bank or inter-branch transfers. Always verify the code to avoid delays or errors.
• Contact Accuracy: Phone numbers listed are the official Equity Bank contact lines for each branch. For urgent inquiries, customers may also use the main hotline: +254 763 000 000.
• ATM Availability: Most branches have co-located ATMs for cash withdrawals and other transactions. Confirm with the specific branch for ATM services.

Customer Support and Additional Contact Options

Equity Bank provides multiple channels for customer support beyond branch visits. The bank maintains active social media accounts for quick responses to inquiries. Customers can reach out via:

• Main Hotline: +254 763 000 000
• Social Media:
  • Facebook: Equity Bank Kenya
  • X: @KeEquityBank
  • LinkedIn: Equity Bank Limited
  • Instagram: @equitygroup

For detailed branch-specific inquiries or to confirm branch operating hours, customers are encouraged to contact the respective branch directly using the phone numbers provided in the table above. Additionally, Equity Bank’s official website (www.equitygroupholdings.com) offers resources for locating branches and accessing digital banking services.

Importance of Branch Codes

Each Equity Bank branch in Kiambu County is assigned a unique branch code, as shown in the table. These codes are essential for:

• Identifying the specific branch for transactions.
• Ensuring accurate routing of funds during transfers.
• Facilitating communication with customer support for account-related queries.

Using the correct branch code prevents transaction errors or delays. For example, a transfer to the Thika Branch requires the branch code 68003, while a transfer to the Ruiru Branch requires 68004. Customers should verify these codes through official channels, such as the Equity Bank website or customer service, to ensure accuracy.

Digital Banking and Accessibility

Equity Bank has integrated digital platforms to enhance accessibility, particularly in Kiambu County, where customers can use services like EazzyBanking for mobile banking or Equitel for SIM-based transactions. These platforms reduce the need for physical branch visits, though branch codes remain relevant for certain transactions. Customers can also deposit money from M-Pesa to Equity Bank accounts, with branch codes ensuring funds are credited correctly.

For those preferring in-person banking, the branches listed above are strategically located in key towns across Kiambu County, including Kiambu Town, Thika, Ruiru, and Limuru, among others. These locations cater to both urban and rural customers, supporting Equity Bank’s mission of accessible and affordable banking.

Additional Information for Customers

• Operating Hours: Most Equity Bank branches in Kiambu County operate from 9:00 AM to 4:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays. Confirm with specific branches for holiday schedules.
• Security Measures: Equity Bank has implemented enhanced security for ATM and digital transactions following past concerns about cyber fraud. Customers are advised to use official contact channels for any suspicious activity.
• Agency Banking: Equity Bank’s agency banking model, regulated by the Central Bank of Kenya, allows customers to access services through authorized agents in Kiambu County, complementing branch operations.

Responsive Design for Accessibility

The table above is designed to be responsive, ensuring it displays clearly on various devices, from desktops to mobile phones. This format allows customers to quickly locate branch details, whether they are accessing the information from a computer or on the go via a smartphone. The concise presentation of addresses, phone numbers, and branch codes facilitates efficient navigation for users seeking banking services in Kiambu County.

Source and Verification

The information provided in this article is sourced from Equity Bank’s official resources and verified through public data available as of July 2025. Customers are encouraged to visit the official Equity Bank website or contact customer service for the most up-to-date branch details.