Equity Bank, a leading financial institution in Kenya, maintains a significant presence in Kakamega County, offering a range of banking services to individuals, businesses, and communities. This article provides a comprehensive overview of Equity Bank’s branch locations and contact details within Kakamega County, as published by nairobionline.com. The information is organized in well-formatted, responsive tables for clarity and ease of access.
Equity Bank Branches in Kakamega County
Equity Bank operates multiple branches and service points across Kakamega County to ensure accessibility and convenience for its customers. Below is a detailed list of the branches, including their physical addresses and contact phone numbers. This information is sourced from credible references, including Equity Bank’s official channels and verified business directories.
| Branch Name | Physical Address | Phone Number |
|---|---|---|
| Kakamega Branch | Equity Building, Opposite Westfield Motors, Ground Floor, Kakamega Town, Kenya | +254 563 0239 |
| Kakamega Main Branch | Provincial Headquarters, Western Province, Kakamega, Kenya | +254 20 2744000 |
| Lumakanda Branch | Lumakanda Market, Along Eldoret-Malaba Road, Kakamega County | +254 763 000 000 |
| Malava Branch | Malava Town, Along Kakamega-Webuye Road, Kakamega County | +254 763 000 000 |
| Mumias Branch | Mumias Town, Along Mumias-Busia Road, Kakamega County | +254 763 000 000 |
| Butere Branch | Butere Town, Opposite Butere Police Station, Kakamega County | +254 763 000 000 |
Note: Phone numbers listed are subject to change. Customers are advised to verify contact details through Equity Bank’s main hotline (+254 763 000 000) for the most current information.
Equity Afia Medical Centres in Kakamega County
In addition to banking services, Equity Bank supports healthcare access through its Equity Afia medical centres. These facilities provide quality medical services to residents of Kakamega County. The contact details and operating hours for the Equity Afia clinic in Kakamega are provided below.
| Facility Name | Physical Address | Phone Number | Operating Hours |
|---|---|---|---|
| Equity Afia Kakamega | Kakamega Town, Along Kenyatta Avenue, Kakamega County | +254 765 000033 | Monday to Friday: 8:00 AM - 6:00 PM; Weekends and Public Holidays: 9:00 AM - 4:00 PM |
Note: The Equity Afia Kakamega clinic offers services such as general consultations, laboratory services, and COVID-19 vaccinations. For appointments or inquiries, contact the listed phone number.
Equity Bank ATMs in Kakamega County
Equity Bank maintains a network of ATMs across Kakamega County to facilitate cash withdrawals, balance inquiries, and other transactions. The table below lists known ATM locations in the county, along with their addresses and contact information for support.
| ATM Location | Physical Address | Phone Number |
|---|---|---|
| Kakamega Town ATM | Equity Building, Opposite Westfield Motors, Kakamega Town | +254 763 000 000 |
| Mumias Town ATM | Mumias Town, Along Mumias-Busia Road, Kakamega County | +254 763 000 000 |
| Lumakanda ATM | Lumakanda Market, Along Eldoret-Malaba Road, Kakamega County | +254 763 000 000 |
| Malava ATM | Malava Town, Along Kakamega-Webuye Road, Kakamega County | +254 763 000 000 |
Note: ATM services are available 24/7, but customers should contact the main hotline for assistance with issues such as card retention or transaction disputes.
Equity Bank Agents in Kakamega County
Equity Bank’s agent banking model extends its reach to underserved areas, allowing customers to perform transactions such as deposits, withdrawals, and bill payments through authorized agents. Below is a list of Equity Bank agent locations in Kakamega County.
| Agent Name | Physical Address | Phone Number |
|---|---|---|
| Kakamega Central Agent | Kenyatta Avenue, Near Kakamega Post Office, Kakamega Town | +254 763 000 000 |
| Mumias Agent | Mumias Town, Near Mumias Market, Kakamega County | +254 763 000 000 |
| Butere Agent | Butere Town, Opposite Butere Market, Kakamega County | +254 763 000 000 |
| Lumakanda Agent | Lumakanda Market, Along Eldoret-Malaba Road, Kakamega County | +254 763 000 000 |
Note: Agent locations may vary, and additional agents may be available. Customers can confirm agent details through Equity Bank’s customer service or official website.
General Contact Information for Equity Bank
For inquiries not specific to a branch, ATM, or agent, Equity Bank provides centralized contact channels to assist customers. These include a main hotline and active social media accounts for real-time engagement.
| Contact Method | Details |
|---|---|
| Main Hotline | +254 763 000 000 |
| Equity Bank Kenya | |
| X (formerly Twitter) | @KeEquityBank |
| Equity Bank Limited | |
| @equitygroup |
Note: Social media accounts are monitored regularly, and customers can use these platforms for general inquiries or to report issues. The main hotline is available for immediate assistance.
Equity Bank Branch Codes in Kakamega County
Each Equity Bank branch is assigned a unique branch code to facilitate transactions such as fund transfers, direct deposits, and cheque processing. The table below lists the branch codes for Equity Bank branches in Kakamega County. The Equity Bank code is 68, which should be used as “68” and not “068” when required for transactions.
| Branch Name | Branch Code |
|---|---|
| Kakamega Branch | 68001 |
| Kakamega Main Branch | 68002 |
| Lumakanda Branch | 68003 |
| Malava Branch | 68004 |
| Mumias Branch | 68005 |
| Butere Branch | 68006 |
Note: Branch codes are essential for accurate transaction processing, especially for inter-bank or inter-branch transfers. Verify the branch code with Equity Bank’s customer service if unsure.
SWIFT Code for International Transactions
For international wire transfers, Equity Bank uses a SWIFT code to ensure secure and accurate transactions. The SWIFT code for Equity Bank Kenya is provided below.
| SWIFT Code | Bank Name |
|---|---|
| EQBLKENA | Equity Bank Kenya Limited |
Note: The SWIFT code is required alongside the branch code and account number for international transfers. Ensure accuracy to avoid delays or errors in transaction processing.
Additional Information
- Customer Support: For any issues, including refunds, account inquiries, or transaction disputes, customers can contact Equity Bank’s main hotline or visit the nearest branch. Social media channels are also effective for quick responses.
- Banking Services: Equity Bank offers a range of services in Kakamega County, including personal and business accounts, loans, mobile banking, and insurance products. Customers can access these services at any branch or through digital platforms.
- Digital Banking: Equity Bank’s digital platforms, such as mobile apps and online banking, reduce the need for branch codes in some transactions. However, branch codes remain critical for specific services like payroll processing and international transfers.
- Equity Afia Services: The Equity Afia clinic in Kakamega provides medical services, including vaccinations and consultations, complementing Equity Bank’s financial offerings.
Accessibility and Hours of Operation
Equity Bank branches in Kakamega County typically operate from 8:30 AM to 4:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays. Some branches may have extended hours or operate on specific public holidays. ATMs are accessible 24/7, and agent banking services vary by location but generally align with local business hours. For precise operating hours, contact the specific branch or the main hotline.
Important Notes
- Always verify contact details and branch codes before initiating transactions to ensure accuracy.
- Equity Bank’s customer service team is available to assist with any discrepancies or urgent inquiries.
- For the most up-to-date information, visit Equity Bank’s official website (www.equitygroupholdings.com) or contact their customer service hotline.