Equity Bank Contacts and Locations in Garissa County
Equity Bank Location and Contacts in Garissa County
Equity Bank is a leading financial institution in Kenya, renowned for its extensive network and commitment to financial inclusion. In Garissa County, Equity Bank operates branches that provide a range of banking services to individuals, businesses, and communities, including those in underserved regions like refugee-hosting areas. Below is a detailed list of Equity Bank branches in Garissa County, including their locations, contact numbers, and branch codes, presented in a responsive table format.
Equity Bank Branches in Garissa County
The following table lists the Equity Bank branches in Garissa County, their physical addresses, contact numbers, and branch codes. This information is accurate as of the latest available data and is intended to assist customers in locating and contacting their nearest branch.
| Branch Name | Location | Contact Number | Branch Code |
|---|---|---|---|
| Garissa Branch | Main Rd, Garissa, Kenya | +254-203545367 | 68009 |
| Dadaab Branch | Dadaab Refugee Complex, Garissa County | +254-763000000 | 68123 |
Additional Information
- General Bank Code: Equity Bank’s main bank code is 68, used for all branches in Kenya. Ensure the code is entered as “68” and not “068” for transactions.
- SWIFT Code: For international transactions, Equity Bank’s SWIFT code is EQBLKENA.
- Customer Support: For inquiries, customers can contact Equity Bank’s main hotline at +254 763 000 000 or visit the official website for additional support.
- Social Media: Equity Bank maintains active accounts on platforms like Facebook (@EquityBankKenya), X (@KeEquityBank), and Instagram (@equitygroup) for customer engagement.
Importance of Branch Codes
Branch codes are critical for seamless banking transactions, including inter-bank and inter-branch transfers, direct deposits, loan applications, and customer support interactions. Using the correct branch code ensures funds are routed accurately, preventing delays or errors. For example, the Garissa Branch uses code 68009, while the Dadaab Branch uses 68123, allowing precise identification within Equity Bank’s network.
Financial Inclusion in Garissa County
Equity Bank has made significant strides in promoting financial inclusion in Garissa County, particularly in refugee-hosting areas like Dadaab. In partnership with the International Finance Corporation (IFC), Equity Bank has introduced a risk-sharing facility to support micro, small, and medium enterprises (MSMEs) in underserved regions. This initiative, announced in October 2024, includes a $20 million facility to enhance financial access for refugees and host communities in Garissa and Turkana counties. The program offers a 50 percent loss cover for potential non-performing loans, encouraging lending to vulnerable populations.
Banking Services Offered
Equity Bank branches in Garissa County provide a comprehensive suite of services, including:
- Retail Banking: Savings and current accounts, mobile banking via EazzyBanking, and Equitel SIM card services.
- Commercial Banking: Loans for businesses, trade finance, and payroll processing.
- Agency Banking: Over 190 branches nationwide, including Garissa, support agency banking, allowing customers to access services through authorized agents.
- Digital Platforms: Equity Bank’s digital platforms have reduced the reliance on branch codes for some transactions, but they remain essential for specific services like international wire transfers.
Contacting Equity Bank
For immediate assistance, customers can reach out to Equity Bank’s main hotline or visit the branches listed above. The bank’s customer service team is equipped to handle inquiries related to account management, loan applications, and transaction issues. Additionally, Equity Bank’s social media channels provide a convenient way to engage with the bank for non-urgent queries.
Notes on Transaction Accuracy
Using the correct branch code is vital to avoid transaction errors. Incorrect codes can lead to failed transactions, delays, or the need for manual reversals. Customers are advised to verify branch codes through Equity Bank’s official website or by contacting customer service. A PDF version of all branch codes is also available online for reference.
Equity Bank’s Presence in Garissa
Garissa County, including the Dadaab Refugee Complex, is a key focus area for Equity Bank’s social impact initiatives. The bank’s partnership with IFC and the Women Entrepreneurs Finance Initiative (WE-FI) supports financing for women-led businesses, further enhancing economic opportunities in the region. The Dadaab Branch, located within the refugee complex, serves as a critical financial hub for both refugees and host communities.
Branch Operations
Both the Garissa and Dadaab branches operate during standard banking hours, typically from 9:00 AM to 4:00 PM, Monday through Friday, with some branches offering limited Saturday services. Customers are encouraged to confirm specific hours with the branch directly, as they may vary due to local conditions or holidays.
Security Measures
Equity Bank has implemented enhanced security measures to protect customers, particularly following reports of cyber fraud associated with ATM cards and mobile banking platforms. Customers are advised to use secure channels for transactions and report any suspicious activity to the bank immediately.
Accessing Branch Codes
For a complete list of Equity Bank branch codes, customers can visit the official Equity Bank website or download the PDF version available online. This resource is particularly useful for businesses handling bulk payments or individuals processing international transfers.
Community Impact
Equity Bank’s presence in Garissa County goes beyond traditional banking. The bank’s initiatives, such as the risk-sharing facility with IFC, aim to empower local communities by providing access to credit and financial education. This is particularly impactful in Garissa, where economic opportunities are limited due to the region’s arid climate and security challenges.
Verifying Branch Information
To ensure accuracy, customers should verify branch details directly with Equity Bank, as addresses and contact numbers may change. The information provided here is based on the latest available data from sources like the Equity Bank website and related publications.
Conclusion of Branch Details
The table above provides a concise reference for Equity Bank’s locations and contacts in Garissa County. For further details or specific inquiries, customers are encouraged to contact the bank directly or visit the branches during operating hours.