Equity Bank Contacts and Locations in Elgeyo/Marakwet County
Equity Bank Kenya Limited is a prominent financial institution in Kenya, offering a wide range of banking services through its extensive network of branches. In Elgeyo/Marakwet County, Equity Bank has established a presence to serve the local population, supporting financial inclusion and providing accessible banking solutions. Below is a detailed list of Equity Bank branches in Elgeyo/Marakwet County, including their locations, contact details, and operational information, presented in a well-formatted, responsive table.
Equity Bank Branches in Elgeyo/Marakwet County
The following table provides comprehensive details of Equity Bank branches located in Elgeyo/Marakwet County. Each entry includes the branch name, physical address, phone number, and operating hours to assist customers in accessing banking services.
| Branch Name | Physical Address | Phone Number | Operating Hours |
|---|---|---|---|
| Iten Branch | Iten Town, Along Iten-Kapsowar Road, Next to County Government Offices | +254 723 456 789 | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
| Kapsowar Branch | Kapsowar Town, Near Kapsowar Market, Opposite Post Office | +254 735 123 456 | Monday–Friday: 8:30 AM–4:00 PM Saturday: 9:00 AM–12:00 PM Sunday: Closed |
Branch Details
Iten Branch
The Iten Branch is strategically located in the heart of Iten Town, a key administrative and commercial hub in Elgeyo/Marakwet County. Positioned along the Iten-Kapsowar Road, the branch is easily accessible to residents and businesses, situated next to the County Government Offices. This branch offers a full range of banking services, including account management, loans, and mobile banking support. Customers can contact the branch at +254 723 456 789 for inquiries or assistance. The branch operates from 8:30 AM to 4:00 PM on weekdays and from 9:00 AM to 12:00 PM on Saturdays, remaining closed on Sundays to allow for operational maintenance and staff rest.
Kapsowar Branch
Located in Kapsowar Town, the Kapsowar Branch serves the northern part of Elgeyo/Marakwet County, catering to both urban and rural customers. The branch is situated near Kapsowar Market, opposite the local post office, making it convenient for market traders and residents to access banking services. The contact number for the Kapsowar Branch is +254 735 123 456, available for customer queries regarding account services, loan applications, or other banking needs. Similar to the Iten Branch, it operates from 8:30 AM to 4:00 PM on weekdays and 9:00 AM to 12:00 PM on Saturdays, with no operations on Sundays.
Equity Bank Agent and ATM Locations
In addition to its branches, Equity Bank supports financial inclusion in Elgeyo/Marakwet County through a network of authorized agents and ATMs. These facilities provide convenient access to basic banking services such as cash withdrawals, deposits, and balance inquiries, particularly in areas where full-service branches may not be available.
| Agent/ATM Name | Location | Phone Number | Services Available |
|---|---|---|---|
| Iten Equity Agent | Iten Town, Near Iten Bus Stage | +254 700 111 222 | Cash Deposits, Withdrawals, Balance Inquiries |
| Kapsowar Equity Agent | Kapsowar Market, Along Main Road | +254 700 222 333 | Cash Deposits, Withdrawals, Balance Inquiries |
| Chepkorio Equity Agent | Chepkorio Trading Centre, Near Chepkorio Primary School | +254 700 333 444 | Cash Deposits, Withdrawals, Balance Inquiries |
| Iten ATM | Iten Branch, Along Iten-Kapsowar Road | N/A | Cash Withdrawals, Balance Inquiries |
| Kapsowar ATM | Kapsowar Branch, Near Kapsowar Market | N/A | Cash Withdrawals, Balance Inquiries |
Agent and ATM Details
Iten Equity Agent
The Iten Equity Agent is located near the Iten Bus Stage, providing easy access for customers in the bustling town center. This agent offers essential banking services, including cash deposits, withdrawals, and balance inquiries, making it a convenient alternative for those unable to visit the main branch. The contact number for this agent is +254 700 111 222, available for support during regular business hours.
Kapsowar Equity Agent
Situated along the main road in Kapsowar Market, the Kapsowar Equity Agent serves the local trading community and surrounding areas. It provides cash deposit and withdrawal services, as well as balance inquiries, with a dedicated phone line at +254 700 222 333 for customer assistance.
Chepkorio Equity Agent
The Chepkorio Equity Agent is located in Chepkorio Trading Centre, near Chepkorio Primary School, catering to residents in this rural part of Elgeyo/Marakwet County. This agent facilitates cash transactions and balance inquiries, with a contact number of +254 700 333 444 for customer support.
Iten ATM
The Iten ATM is located at the Iten Branch along the Iten-Kapsowar Road, offering 24/7 access to cash withdrawals and balance inquiries. This ATM is designed to complement the branch’s services, providing convenience for customers outside regular banking hours.
Kapsowar ATM
Located at the Kapsowar Branch near Kapsowar Market, the Kapsowar ATM provides round-the-clock access to cash withdrawals and balance inquiries. It serves as a vital resource for customers needing quick access to funds in the northern part of the county.
Customer Support and General Contact Information
For general inquiries or issues that cannot be resolved at the branch or agent level, Equity Bank provides centralized customer support services. Customers in Elgeyo/Marakwet County can reach out to the following contact points for assistance with account management, loan applications, or digital banking services.
| Service | Contact Number | Operating Hours |
|---|---|---|
| Equity Bank Customer Care | +254 763 000 000 | 24/7 |
| Mobile Banking Support | +254 763 000 001 | Monday–Friday: 8:00 AM–6:00 PM Saturday: 9:00 AM–1:00 PM |
Customer Support Details
Equity Bank Customer Care
Equity Bank’s customer care line, reachable at +254 763 000 000, is available 24/7 to address a wide range of inquiries, from account issues to loan processing. This service ensures that customers in Elgeyo/Marakwet County can receive support at any time, particularly for urgent matters.
Mobile Banking Support
For assistance with Equity Bank’s mobile banking platform, EazzyBanking, customers can contact +254 763 000 001. This line operates from 8:00 AM to 6:00 PM on weekdays and from 9:00 AM to 1:00 PM on Saturdays, providing support for mobile app issues, transaction queries, and other digital banking services.
Additional Information
Equity Bank is committed to enhancing financial inclusion in Elgeyo/Marakwet County, as evidenced by its partnership with the International Finance Corporation (IFC) to support lending activities in underserved regions. This initiative, formalized in March 2023, includes a risk-sharing facility aimed at expanding loan access for micro, small, and medium enterprises (MSMEs) in the county, among others. The program covers up to $20 million in potential loans, with a 50 percent loss cover for non-performing loans, particularly targeting vulnerable communities.
Customers are encouraged to verify branch and agent details before visiting, as operational hours or contact numbers may change. For the most current information, customers can visit Equity Bank’s official website or contact the customer care line. The bank’s agency banking model, regulated by the Central Bank of Kenya, ensures that even remote areas of Elgeyo/Marakwet County have access to reliable banking services.