Diamond Trust Bank (DTB) Kenya Locations and Contacts in Nairobi County

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List of Diamond Trust Bank (DTB) Kenya Locations and Contacts in Nairobi County

Diamond Trust Bank (DTB) Kenya Limited is a leading tier-1 commercial bank in Kenya, licensed by the Central Bank of Kenya and listed on the Nairobi Securities Exchange (NSE). Established in 1945 as the Diamond Jubilee Investment Trust, DTB has evolved into a prominent financial institution, known for its focus on small and medium-sized enterprises (SMEs) and innovative digital banking solutions. As an affiliate of the Aga Khan Development Network (AKDN), DTB operates over 130 branches across Kenya, Tanzania, Uganda, and Burundi, with a significant presence in Nairobi County. In 2017, DTB acquired the operations of Habib Bank Kenya Limited, integrating its branches and enhancing its network in Nairobi.

This article provides a comprehensive list of DTB branches in Nairobi County, including their physical addresses, contact details, and branch codes, to help customers locate and access banking services conveniently. The information is sourced from reliable references, including DTB’s official website and reputable third-party sources, ensuring accuracy as of the latest available data.

Overview of DTB Kenya

DTB Kenya is headquartered at the DTB Centre along Mombasa Road, Nairobi. With over 75 years of operation, the bank has built a reputation for customer-centric services, offering a wide range of products such as personal and business accounts, loans, credit and debit cards, and digital banking platforms. DTB’s commitment to financial inclusion is evident through its extensive branch and agency banking network, which serves both urban and underserved areas. The bank’s digital channels, including mobile and internet banking, provide 24/7 access to financial services, earning accolades such as awards for product innovation and customer satisfaction at the Think Business Banking Awards.

In Nairobi County, DTB operates numerous branches strategically located in business hubs, shopping malls, and commercial areas to ensure accessibility. Below is a detailed list of DTB branches in Nairobi County, complete with their locations, contact information, and branch codes where available.

List of DTB Branches in Nairobi County

1. DTB Centre Branch

  • Location: DTB Centre, Mombasa Road, Nairobi
  • Postal Address: P.O. Box 61711-00200, Nairobi
  • Telephone: +254 20 2894000, +254 20 888999
  • Mobile: +254 732 121000
  • Email: info@dtbafrica.com
  • Branch Code: 001
  • Description: The flagship branch and headquarters of DTB Kenya, located along Mombasa Road. This branch serves as the central hub for corporate and retail banking services, offering a full range of products, including SME financing and digital banking solutions.

2. Nation Centre Branch

  • Location: Kimathi Street, Nation Centre, Ground Floor, Nairobi
  • Telephone: +254 20 222 9271, +254 20 222 9272
  • Branch Code: 002
  • Description: Situated in the heart of Nairobi’s Central Business District (CBD), this branch is ideal for customers seeking convenient access to banking services in the city center.

3. Ronald Ngala Street Branch

  • Location: Uyoma Street, Nairobi
  • Telephone: +254 20 222 9271
  • Branch Code: 003
  • Description: Located in a bustling commercial area, this branch caters to both individual and business clients with services like account management and loan facilities.

4. Crown Plaza Branch

  • Location: Crowne Plaza Hotel, 1st Floor, Kenya Road, Kilimanjaro Road, Upper Hill, Nairobi
  • Telephone: +254 20 271 5271
  • Branch Code: 004
  • Description: Positioned in the Upper Hill business district, this branch serves corporate clients and professionals with tailored financial solutions.

5. Cross Roads Branch

  • Location: Cross Roads, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 005
  • Description: This branch is located in a busy commercial area, offering convenient banking for local businesses and residents.

6. OTC Branch

  • Location: Gwasi Lane, off Racecourse Road, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 006
  • Description: Serving the OTC area, this branch provides accessible banking services for traders and small businesses.

7. T-Mall Branch

  • Location: Langata Road, T-Mall, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 007
  • Description: Located in the T-Mall shopping complex, this branch offers extended hours and is popular among retail customers.

8. Funzi Road Branch

  • Location: Funzi Road, Industrial Area, Nairobi
  • Telephone: +254 20 653 1311
  • Branch Code: 008
  • Description: Catering to businesses in the industrial area, this branch provides specialized services for SMEs and corporate clients.

9. Capital Centre Branch

  • Location: Mombasa Road, Capital Centre Shopping Complex, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 009
  • Description: Situated in a major shopping complex, this branch offers convenient access for retail and business banking.

10. Parklands Branch

  • Location: Aga Khan University Hospital, 3rd Avenue, Parklands, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 010
  • Description: Located near Aga Khan University Hospital, this branch serves the Parklands community with comprehensive banking services.

11. Madina Mall Branch

  • Location: Starehe/Pumwani Road, Nairobi
  • Telephone: +254 20 222 9271
  • Branch Code: 011
  • Description: This branch caters to the Eastleigh and surrounding areas, offering services tailored to local businesses and residents.

12. Diamond Plaza Branch

  • Location: 4th Avenue, Parklands, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 012
  • Description: Located in the Diamond Plaza shopping complex, this branch is popular among the Parklands community for its accessibility.

13. Prestige Branch

  • Location: Prestige Plaza, 2nd Floor, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 013
  • Description: Situated in a premium shopping center, this branch focuses on high-net-worth individuals and corporate clients.

14. Mwanzi Road Branch

  • Location: Ground Floor, KAM Building, Mwanzi Road, Westlands, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 014
  • Description: Located in the Westlands business district, this branch serves professionals and businesses with a range of financial products.

15. Courtyard Branch

  • Location: The Courtyard, Ground Floor, West Wing, General Mathenge Drive, Nairobi
  • Telephone: +254 20 374 2161
  • Branch Code: 015
  • Description: This branch is in a prestigious location, offering personalized banking services for affluent clients.

16. Village Market Branch

  • Location: 1st Floor, Two Rivers Mall, Gigiri, Nairobi
  • Telephone: +254 20 804 3000
  • Email: kwanjohi@dtbafrica.com, mamutavy@dtbafrica.com
  • Branch Code: 016
  • Description: Located in the upscale Village Market, this branch operates from 8 AM to 8 PM on weekdays and Saturdays, and 10 AM to 4 PM on Sundays and public holidays. The ATM is open from 6 AM to 11 PM daily.

17. Buruburu Branch

  • Location: Buruburu, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 024
  • Description: Serving the Buruburu community, this branch provides retail banking services and digital banking access.

18. Greenspan Mall Branch

  • Location: Ground Floor, Greenspan Mall, Lower Savanna, Dakar Road, Embakasi East, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 025
  • Description: Located in a popular shopping mall, this branch offers convenient banking for Embakasi residents.

19. Imaara Mall Branch

  • Location: Imaara Mall, along Mombasa Road, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 026
  • Description: Situated along Mombasa Road, this branch serves customers in the southern part of Nairobi.

20. Likoni Road Branch

  • Location: Likoni Road, Nairobi
  • Telephone: +254 20 653 1311
  • Branch Code: 027
  • Description: This branch caters to businesses and individuals in the Likoni Road area, offering SME-focused services.

21. Airport Trade Centre Branch

  • Location: Ground Floor, Airport Trade Centre, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 028
  • Description: Located near the airport, this branch provides banking services for travelers and nearby businesses.

22. Ruhan Plaza Branch

  • Location: Ruhan Plaza, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 029
  • Description: This branch serves the surrounding commercial area with a focus on retail and business banking.

23. Viashla Premiere Branch

  • Location: Viashla Premiere Business Centre, along the Eastern Bypass, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 030
  • Description: Located along the Eastern Bypass, this branch offers modern banking facilities for local businesses and residents.

24. The Hub Branch

  • Location: The Hub, 1st Floor, Karen, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 031
  • Description: Situated in the upscale Karen area, this branch provides premium banking services and operates extended hours.

25. Thika Road Mall Branch

  • Location: Thika Road Mall, Nairobi
  • Telephone: +254 20 804 3000
  • Branch Code: 045
  • Description: The 45th DTB branch in Kenya, located in one of Nairobi’s premier shopping malls, offering a wide range of banking services.

Additional Information

  • Operating Hours: Most DTB branches in Nairobi operate from 8:30 AM to 4:00 PM on weekdays and 8:30 AM to 12:00 PM on Saturdays. Some branches, such as Village Market and Thika Road Mall, offer extended hours, including Sundays and public holidays.
  • Digital Banking: DTB provides 24/7 digital banking services through its mobile app, internet banking platform, and agency banking network. Customers can locate ATMs and branches using the bank’s online locator tool at dtbk.dtbafrica.com.
  • Contact Center: For general inquiries, customers can reach DTB’s 24/7 contact center at +254 20 2894000 or +254 732 121000, or via email at info@dtbafrica.com.
  • ** SWIFT Code**: The SWIFT code for DTB Kenya is DTKEKENAXXX. For specific branch SWIFT codes or IBAN numbers (e.g., Muthaiga Branch), customers are advised to contact the branch directly or the main office.

Notes

  • The branch list and contact details are based on the most recent information available from DTB’s official website and trusted sources like victormatara.com and businessradar.co.ke.
  • In 2017, DTB acquired Habib Bank Kenya Limited, integrating its branches into DTB’s network. Some former Habib Bank branches may have been rebranded or consolidated, so customers are encouraged to verify specific branch details with DTB directly.
  • For the most up-to-date information or to locate ATMs, visit DTB’s official website (www.dtbafrica.com) or use the branch locator tool at dtbk.dtbafrica.com.

Diamond Trust Bank (DTB) Kenya has established a robust network of branches in Nairobi County, strategically located to serve a diverse clientele, from SMEs to individual customers. With over 25 branches in Nairobi, DTB ensures accessibility and convenience, supported by its award-winning digital banking platforms. Whether you’re in the CBD, Westlands, Karen, or Embakasi, there’s a DTB branch nearby to meet your banking needs. For further assistance, contact DTB’s customer service or visit their website for real-time branch and ATM locator services.

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