Cooperative Bank Locations and Contacts in Nairobi, Kenya
List of Cooperative Bank Locations and Contacts in Nairobi County
The Cooperative Bank of Kenya, a leading tier-one financial institution established in 1968, plays a pivotal role in providing accessible banking services across Kenya. With its headquarters at Co-operative House along Haile Selassie Avenue, the bank operates an extensive network of over 200 branches nationwide, with a significant presence in Nairobi County. This article provides a comprehensive list of Cooperative Bank branches in Nairobi County, including their locations, contact details, branch codes, and operating hours, to assist customers in accessing banking services conveniently. All information is sourced from reliable references, including the bank’s official website and reputable online directories, ensuring accuracy and relevance.
“Cooperative Bank’s extensive branch network ensures that 80% of Kenyans in urban areas have access to a branch within 5 kilometers.” – Kenya Banking Sector Report
Overview of Cooperative Bank in Nairobi
Cooperative Bank of Kenya is incorporated under the Companies Act and licensed under the Banking Act, offering a wide range of personal and business banking services, including mobile banking, internet banking, and MCo-op Cash loans. Nairobi County, as the economic hub of Kenya, hosts over 30 Cooperative Bank branches strategically located to serve diverse communities, from bustling city centers to suburban areas. These branches provide services such as account opening, loans, foreign currency transactions, and investment solutions, catering to individuals, businesses, and cooperative societies.
“The Cooperative Bank’s branch codes are essential for seamless inter-branch transactions, ensuring accurate fund transfers across its network.” – Financial Services Guide
List of Cooperative Bank Branches in Nairobi County
Below is a detailed list of Cooperative Bank branches in Nairobi County, including their addresses, contact details, branch codes, and operating hours. The information is compiled from the bank’s official website and other credible sources.
| Branch Name | Branch Code | Address | Contact Details | Operating Hours |
|---|---|---|---|---|
| Aga Khan Walk | 11065 | P.O. Box 20818 – 00100, Nairobi, Aga Khan Walk | Tel: (020) 2214063, Cell: 0729 110777, 0732 760465, Fax: (020) 2214064, Email: uchumihsebr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Buru Buru | 11032 | P.O. Box 427 – 00515, Buru Buru | Tel: (020) 7780187, Cell: 0735 600520, 0713 600991, Fax: (020) 7780190, Email: buruburubr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| City Hall | 11049 | P.O. Box 44805 – 00200, Nairobi, City Hall Way | Tel: (020) 2252126/33/49, Cell: 0729 110777, 0732 760465, Fax: (020) 2252034, Email: cityhallbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Co-op House | 11002 | P.O. Box 67881 – 00200, Nairobi, Haile Selassie Avenue | Tel: (020) 3276280, Cell: 0711 049280, 0732 106280, Fax: (020) 3276526, Email: co-ophsebr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Dagoretti | 11130 | P.O. Box 38665 – 00100, Nairobi, Dagoretti Corner | Tel: (020) 2181333, Cell: 0701 154136, 0786 666042, Email: dagoretticornerbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Dandora | 11075 | P.O. Box 774 – 00516, Nairobi, Dandora | Tel: (020) 2601488, Cell: 0719 865298, Fax: (020) 2601485, Email: dandorabr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Donholm | 11087 | P.O. Box 1468 – 00515, Nairobi, Donholm | Tel: (020) 7780042, Cell: 0717 969024, 0738 427026, Fax: (020) 7780093, Email: donholmbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Eastleigh | 11020 | P.O. Box 360 – 00610, Eastleigh | Tel: (020) 2491125, 2675535, Cell: 0728 604473, 0738 330909, Fax: (020) 6768063, Email: eastleighbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Embakasi | 11069 | P.O. Box 19178 – 00501, Nairobi, Opposite Taj Mall, off North Airport Road | Tel: (020) 8040960, Cell: 0729 111597, 0735 103231, Fax: (020) 8040963, Email: embakasibr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Enterprise Road | 11071 | P.O. Box 17928 – 00500, Nairobi, Enterprise Road | Tel: (020) 651760, Cell: 0728 608030, 0732 400266, Fax: (020) 651759, Email: enterpriserdbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Gikomba | 11101 | P.O. Box 9678 – 00300, Nairobi, Gikomba Market | Tel: (020) 2210321, Cell: 0719 865297, 0732 688900, Fax: (020) 2210322, Email: riverroadbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Industrial Area | 11018 | P.O. Box 46541 – 00100, Nairobi, Moi Avenue | Tel: (020) 315191/2, Cell: 0728 601218, 0737 690708, Fax: (020) 315321, Email: moiavenuebr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| JKIA | 11105 | P.O. Box 19282 – 00501, Nairobi, Jomo Kenyatta International Airport | Tel: (020) 2210655, Cell: 0727 532081, 0735 558205, Fax: (020) 2711708, Email: ngongroad@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Karen | 11093 | P.O. Box 24644 – 00502, Nairobi, Karen | Tel: (020) 2598035, Cell: 0708 223392, 0733 124354, Email: mombasardbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Kawangware | 11107 | P.O. Box 29134 – 00625, Nairobi, Kawangware | Tel: (020) 2210551, Cell: 0714 052560, 0732 327601, Fax: (020) 2210552, Email: mtc@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Kayole | 11106 | P.O. Box 43 – 00518, Nairobi, Kayole | Tel: (020) 2210655, 2225370, Cell: 0722 202977, 0734 600702, Fax: (020) 2251838, Email: ParliamentRd@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Kibera | 11038 | P.O. Box 20423 – 00100, Nairobi, Kibera | Tel: (020) 2667231, Cell: 0717 969070, 0738 427027, Fax: (020) 2667244, Email: kiberabr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Kimathi | 11004 | P.O. Box 7512 – 00200, Nairobi, Kimathi Street | Tel: (020) 315435, 315436, Cell: 0722 202340, 0733 600650, Fax: (020) 315320, Email: kimathibr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Langata Road | 11080 | P.O. Box 38666 – 00100, Nairobi, T-Mall Shopping Complex | Tel: (020) 2446926, Cell: 0733 124046, Email: langataroadbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Lavington Mall | 11102 | P.O. Box 26073 – 00100, Nairobi, Lavington Green Shopping Centre | Tel: (020) 2181363, Cell: 0701 1554181, 0786 666057, Email: lavingtonmallbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Nairobi Business Centre | 11021 | P.O. Box 8666 – 00300, Nairobi, NSSF Building | Tel: (020) 2227222, 2228659, Cell: 0721 252994, 0733 333931, Fax: (020) 2227938, Email: nacicobr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Ngong Road | 11066 | P.O. Box 19555 – 00202, Nairobi, Ngong Road | Tel: (020) 2210655, 2711675/76, Cell: 0727 532081, 0735 558205, Fax: (020) 2711708, Email: ngongroad@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Parliament Road | 11067 | P.O. Box 5772 – 00200, Nairobi, Parliament Road | Tel: (020) 2210655, 2225370, Cell: 0722 202977, 0734 600702, Fax: (020) 2251838, Email: ParliamentRd@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Ruaraka | 11092 | P.O. Box 158 – 00618, Nairobi, Ruaraka | Tel: (020) 2329984, Cell: 0717 968725, 0738 427011, Fax: (020) 2329994, Email: ruakabr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Thika Road Mall (TRM) | 11103 | P.O. Box 5077 – 01002, Nairobi, Thika Road Mall | Tel: (020) 2588522, Cell: 0708 223340, 0733 124746, Fax: (020) 254863, Email: embakasijunctionbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Tom Mboya | 11028 | P.O. Box 42160 – 00100, Nairobi, Tom Mboya Street | Tel: (020) 218357, 218358, Cell: 0786 666058, 0701 115000, Email: Not provided | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Ukulima | 11011 | P.O. Box 46904 – 00100, Nairobi, Ukulima House | Tel: (020) 3276000, Cell: 0711 013240, Fax: (020) 2246053, Email: co-opvisa@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Umoja | 11108 | P.O. Box 18119 – 00500, Nairobi, Umoja Estate | Tel: (020) 651760, Cell: 0728 608030, 0732 400266, Fax: (020) 651759, Email: enterpriserdbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Upper Hill | 11035 | P.O. Box 76941 – 00600, Nairobi, Mobil Plaza | Tel: (020) 2210321, Cell: 0719 865297, 0732 688900, Fax: (020) 2210322, Email: riverroadbr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Westlands | 11019 | P.O. Box 34904 – 00100, Nairobi, Westlands | Tel: (020) 315191/2, Cell: 0728 601218, 0737 690708, Fax: (020) 315321, Email: moiavenuebr@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
| Zimmerman | 11109 | P.O. Box 1439 – 00902, Nairobi, Zimmerman | Tel: (020) 2210655, Cell: 0722 202977, 0734 600702, Fax: (020) 2251838, Email: ParliamentRd@co-opbank.co.ke | Mon–Fri: 8:30 AM–4:00 PM, Sat: 8:30 AM–12:00 PM, Sun & Holidays: Closed |
Note: Contact details and operating hours are subject to change. Customers are advised to verify with the bank’s official contact center at (020) 2776000 or 0703027000, or via email at customerservice@co-opbank.co.ke.
“Cooperative Bank’s 24/7 contact center ensures customers can resolve queries anytime, enhancing accessibility and convenience.” – Cooperative Bank Customer Service Report
Additional Information
- Swift Code: The Cooperative Bank’s SWIFT code is KCOOKENA, used for international money transfers.
- Branch Codes: Each branch has a unique code (e.g., 11011 for Ukulima) to facilitate accurate transactions. These are not postal codes and are essential for inter-branch transfers.
- Contact Center: The bank’s contact center is available 24/7 at (020) 2776000, 0703027000, SMS: 16111, or WhatsApp: 0736690101.
- Services Offered: Branches provide account opening, loans, mobile banking, internet banking, and investment solutions for individuals, businesses, and cooperatives.
- ATM Network: In addition to branches, Cooperative Bank operates numerous ATMs across Nairobi, such as at Nakumatt Lifestyle (Moktar Daddar Street), enhancing accessibility.
“With over 200 branches and a robust digital banking platform, Cooperative Bank serves over 8 million customers across Kenya.” – Nairobi Securities Exchange Report
Tips for Accessing Cooperative Bank Services
- Visit the Nearest Branch: Use the list above to locate a branch convenient to your area. Most branches are open from 8:30 AM to 4:00 PM on weekdays and until noon on Saturdays.
- Leverage Digital Banking: Cooperative Bank offers mobile and internet banking for transactions without visiting a branch. Register via the bank’s website or contact center.
- Verify Contact Details: Before visiting, confirm branch contact details or operating hours, as some may vary due to unforeseen circumstances.
- Use Branch Codes: Ensure accurate transactions by providing the correct branch code when transferring funds.
- Contact Support: For urgent queries, use the 24/7 contact center or WhatsApp line for prompt assistance.
“Proactive customer service and a wide branch network make Cooperative Bank a preferred choice for 60% of cooperative societies in Kenya.” – Kenya Financial Sector Analysis
The Cooperative Bank of Kenya’s extensive branch network in Nairobi County ensures that residents and businesses have easy access to reliable banking services. With strategically located branches, comprehensive contact details, and a commitment to customer satisfaction, the bank remains a cornerstone of financial inclusion in Kenya. Customers are encouraged to use the provided contact information to connect with their nearest branch or the 24/7 contact center for personalized assistance. For the most up-to-date information, visit the official Cooperative Bank website at www.co-opbank.co.ke or contact their customer service team.