Bank of Baroda Kenya Locations and Contacts in Nairobi

Bank of Baroda Locations and Contacts in Nairobi

Bank of Baroda (Kenya) Limited, a subsidiary of the Indian multinational Bank of Baroda, has been a significant player in Kenya’s financial sector since establishing its first branch in Mombasa in 1953. Regulated by the Central Bank of Kenya, the bank operates as a Tier II commercial bank with a market share of approximately 2.90% as of 2021, ranking 14th among 43 banks in the country. With its headquarters in Nairobi, Bank of Baroda has expanded to 13 branches nationwide, five of which are located in Nairobi County. This article provides a comprehensive guide to the Bank of Baroda branches in Nairobi, including their locations, contact details, operating hours, and services offered, ensuring customers can easily access banking solutions tailored to their needs.

Overview of Bank of Baroda in Kenya

Bank of Baroda (Kenya) Limited is renowned for its contributions to Kenya’s socio-economic development, particularly in the manufacturing and trading sectors, where over 50% of its lending is directed. The bank offers a diverse range of products, including personal and business banking, digital banking, corporate banking, and specialized loan products like the Baroda Traders Loan and Baroda Mortgage Loan. Recognized for its competitive loan charges, the bank was named the bank with the lowest loan charges at the 2021 Banking Awards. With a focus on customer convenience, Bank of Baroda provides online banking channels, mobile banking via the Baroda mPassbook app, and M-Pesa services through Paybill number 902363.

In Nairobi, the bank’s branches are strategically located to serve a diverse clientele, from individuals and small businesses to large corporations. Each branch is equipped to handle a variety of financial services, ensuring accessibility and efficiency for customers across the city.

Bank of Baroda Branches in Nairobi

Below is a detailed list of the five Bank of Baroda branches in Nairobi, including their physical addresses, contact information, operating hours, and key services.

1. Nairobi Main Branch (Head Office)

  • Location: Baroda House, 90 Muthithi Road, Westlands, P.O. Box 30033-00100, Nairobi, Kenya
  • Telephone: +254 20 2248402, +254 20 2248412, +254 20 2226416
  • Fax: +254 20 310439
  • Email: kenya@bankofbaroda.com, ho.kenya@bankofbaroda.com
  • SWIFT Code: BARBKENA
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 5:00 PM
    • Saturday: 9:30 AM to 12:30 PM
    • Sunday: Closed
  • Services Offered:
    • Corporate banking, including trade finance and overdraft facilities
    • Personal banking, such as savings and current accounts
    • Loan products, including home loans, car loans, and Baroda Traders Loan
    • Digital banking services, including mobile and internet banking
    • Foreign exchange services
    • NRI banking services for the Indian diaspora

The Nairobi Main Branch serves as the bank’s headquarters and is the primary point of contact for corporate clients and major financial transactions. It is centrally located in Westlands, making it easily accessible for customers in Nairobi’s business district.

2. Koinange Street Branch

  • Location: Baroda House, 29 Koinange Street, P.O. Box 30033-00100, Nairobi, Kenya
  • Telephone: +254 20 2248402, +254 20 2248412, +254 20 2226416
  • Fax: +254 20 310439
  • Email: nairob@bankofbaroda.com
  • SWIFT Code: BARBKENANMO
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Retail banking, including Baroda Current and Premier Current Accounts
    • Personal and business loans
    • Digital banking services
    • Foreign currency accounts and remittance services
    • Insurance tie-up products

Situated in Nairobi’s central business district, the Koinange Street Branch is ideal for customers seeking convenient access to banking services in the heart of the city. Its proximity to major commercial areas makes it a popular choice for businesses and professionals.

3. Industrial Area Branch

  • Location: Enterprise Road, Industrial Area, P.O. Box 18269-00500, Nairobi, Kenya
  • Telephone: +254 20 555971, +254 20 555972, +254 20 555973
  • Fax: +254 20 555943
  • Email: indust.nairobi@bankofbaroda.com
  • SWIFT Code: BARBKENAIND
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Business banking, including Baroda Traders Loan and Baroda Mortgage Loan
    • Trade finance for manufacturing and trading businesses
    • Current and savings accounts
    • Digital banking and M-Pesa services
    • Overdraft facilities for SMEs

The Industrial Area Branch caters primarily to businesses in Nairobi’s industrial hub, offering tailored financial solutions for manufacturing and trading enterprises. Its location ensures easy access for companies operating in the area.

4. Sarit Centre Branch

  • Location: Lower Ground Floor, Sarit Centre, Westlands, P.O. Box 886-00606, Nairobi, Kenya
  • Telephone: +254 20 3752590, +254 20 3752591
  • Fax: +254 20 3752592
  • Email: sarit@bankofbaroda.com
  • SWIFT Code: BARBKENASAR
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Personal banking, including savings accounts and fixed deposits
    • Retail loans, such as car and personal loans
    • Digital banking services
    • Foreign exchange and remittance services
    • Premium banking for high-net-worth individuals

Located in the popular Sarit Centre shopping mall, this branch is convenient for retail customers and families in Westlands. It offers a relaxed banking environment with a focus on personal banking services.

5. Mombasa Road Branch

  • Location: Somak House, Ground Floor, Near Airtel Building, Masari Road, P.O. Box 18948-00500, Nairobi, Kenya
  • Telephone: +254 20 6829118, +254 20 6829119
  • Fax: +254 20 6829119
  • Email: mombasaroad@bankofbaroda.com
  • SWIFT Code: Not specified
  • Operating Hours:
    • Monday to Friday: 9:00 AM to 4:00 PM
    • Saturday: 9:30 AM to 11:30 AM
    • Sunday: Closed
  • Services Offered:
    • Business and personal banking
    • Loan products, including home and business loans
    • Digital banking services
    • Foreign exchange services
    • Account management for SMEs

The Mombasa Road Branch serves customers along the busy Mombasa Road corridor, catering to both businesses and individuals in this rapidly developing area of Nairobi.

Key Services and Products Offered

Bank of Baroda in Nairobi provides a wide array of financial products designed to meet the needs of diverse customers. Some of the standout offerings include:

  • Baroda Current Account: Ideal for individuals and businesses requiring frequent banking transactions, with no limit on the number of transactions.
  • Baroda Premier Current Account: A unique account that earns interest based on the daily balance, offering added value for customers.
  • Baroda Traders Loan (BTL): A retail loan product secured against immovable property, designed to meet the financial needs of trading businesses.
  • Baroda Mortgage Loan (BML): A flexible loan or overdraft facility for lawful business or personal needs, excluding speculative activities.
  • Home and Car Loans: Competitive loans with attractive interest rates and no foreclosure charges, enabling customers to purchase their dream homes or vehicles.
  • Digital Banking: The bank’s mobile banking app, Baroda mPassbook, and internet banking platform provide seamless access to account management, fund transfers, and bill payments.
  • NRI Banking Services: Tailored solutions for non-resident Indians, including savings accounts, fixed deposits, and remittance services.

The bank has also revised its base rate to 14.70% effective May 10, 2025, impacting interest rates on advances linked to the base rate. Customers are encouraged to contact their nearest branch for updated service charges, effective from December 1, 2023.

How to Contact Bank of Baroda

For general inquiries or assistance, customers can reach out to the bank’s head office or any of the Nairobi branches using the contact details provided above. Additionally, the bank’s official website (www.bankofbarodakenya.co.ke) offers a branch locator tool, allowing customers to find the nearest branch and access detailed contact information. The bank’s customer service team can be contacted via email at kenya@bankofbaroda.com or by phone at +254 20 2248402.

For digital banking support, customers can download the Baroda mPassbook app or use the M-Pesa Paybill number 902363 for transactions. The bank also encourages customers to report lost or stolen debit cards or unauthorized transactions immediately to their base branch or the police.

Bank of Baroda (Kenya) Limited remains a trusted financial institution in Nairobi, offering accessible and innovative banking solutions through its five strategically located branches. Whether you’re an individual seeking a savings account, a business owner looking for trade finance, or an NRI needing specialized services, Bank of Baroda’s Nairobi branches are well-equipped to meet your needs. With a commitment to customer satisfaction and a strong presence in Kenya’s financial landscape, the bank continues to uphold its legacy of vision, enterprise, and corporate governance.

For the latest updates on services, interest rates, or branch-specific information, visit www.bankofbarodakenya.co.ke or contact your nearest branch.

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