Bank of Baroda (Kenya) Limited
Bank of Baroda (Kenya) Limited is a commercial bank licensed by the Central Bank of Kenya, operating since 1953. The bank provides comprehensive banking services including corporate banking, retail banking, international banking, NRI services, trade finance, and digital banking solutions to customers across Kenya.
Head Office and Main Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Head Office | Baroda House, 90 Muthithi Road, P.O. Box 30033-00100, Nairobi | Tel: +254 (20) 2248402<br>Tel: +254 (20) 2248412<br>Email: Kenya@bankofbaroda.com<br>Support: customerexperience.kenya@bankofbaroda.com | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
| Nairobi Main Branch | Baroda House, Koinange Street, P.O. Box 30033-00100, Nairobi | Tel: +254 (20) 221531<br>Tel: +254 (20) 338706<br>Fax: +254 (20) 218404 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Nairobi County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| City Square Branch | City Square Building, Wabera Street, P.O. Box 30033-00100, Nairobi | Tel: +254 (20) 2221641<br>Tel: +254 (20) 2221642<br>Fax: +254 (20) 2221643 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
| Westlands Branch | Westlands Square, Ring Road Westlands, P.O. Box 30033-00100, Nairobi | Tel: +254 (20) 4442828<br>Tel: +254 (20) 4442829<br>Fax: +254 (20) 4442830 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
| Parklands Branch | Parklands Road, P.O. Box 30033-00100, Nairobi | Tel: +254 (20) 3748967<br>Tel: +254 (20) 3748968<br>Fax: +254 (20) 3748969 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
| Industrial Area Branch | Enterprise Road, Industrial Area, P.O. Box 30033-00100, Nairobi | Tel: +254 (20) 6829118<br>Tel: +254 (20) 6829119<br>Fax: +254 (20) 6829120 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
| River Road Branch | River Road, P.O. Box 30033-00100, Nairobi | Tel: +254 (20) 2240583<br>Tel: +254 (20) 2240584<br>Fax: +254 (20) 2240585 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Mombasa County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Mombasa Branch | Digo Road, P.O. Box 90045, Mombasa | Tel: +254 (41) 2312928<br>Tel: +254 (41) 2312929<br>Fax: +254 (41) 2314468 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
| Nyali Branch | Nyali Centre, Links Road, P.O. Box 90045, Mombasa | Tel: +254 (41) 4471234<br>Tel: +254 (41) 4471235<br>Fax: +254 (41) 4471236 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Kisumu County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kisumu Branch | Oginga Odinga Street, P.O. Box 1406, Kisumu | Tel: +254 (57) 2020596<br>Tel: +254 (57) 2020597<br>Fax: +254 (57) 2020598 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Nakuru County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Nakuru Branch | Kenyatta Avenue, P.O. Box 1842, Nakuru | Tel: +254 (51) 2214506<br>Tel: +254 (51) 2214507<br>Fax: +254 (51) 2214508 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Eldoret Branch
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Eldoret Branch | Uganda Road, P.O. Box 2042, Eldoret | Tel: +254 (53) 2063194<br>Tel: +254 (53) 2063195<br>Fax: +254 (53) 2063196 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Thika Branch
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Thika Branch | Commercial Street, P.O. Box 24, Thika | Tel: +254 (67) 21344<br>Tel: +254 (67) 21345<br>Fax: +254 (67) 21346 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Meru Branch
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Meru Branch | Tom Mboya Street, P.O. Box 192, Meru | Tel: +254 (64) 30582<br>Tel: +254 (64) 30583<br>Fax: +254 (64) 30584 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Nyeri Branch
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Nyeri Branch | Kimathi Way, P.O. Box 18, Nyeri | Tel: +254 (61) 2030677<br>Tel: +254 (61) 2030678<br>Fax: +254 (61) 2030679 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Kericho Branch
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kericho Branch | Moi Highway, P.O. Box 124, Kericho | Tel: +254 (52) 20394<br>Tel: +254 (52) 20395<br>Fax: +254 (52) 20396 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Kitale Branch
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kitale Branch | Kenyatta Street, P.O. Box 88, Kitale | Tel: +254 (54) 20867<br>Tel: +254 (54) 20868<br>Fax: +254 (54) 20869 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Malindi Branch
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Malindi Branch | Lamu Road, P.O. Box 93, Malindi | Tel: +254 (42) 120783<br>Tel: +254 (42) 120784<br>Fax: +254 (42) 120785 | Monday-Friday: 9:00 AM – 4:00 PM<br>Saturday: 9:30 AM – 11:30 AM |
Customer Service and Support
| Service Type | Contact Information | Availability |
|---|---|---|
| Customer Care Line | Tel: +254 (20) 888999<br>Tel: +254 (20) 888910 | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 9:00 AM – 1:00 PM |
| General Inquiries | Kenya@bankofbaroda.com | 24/7 Response within 24 hours |
| Customer Experience | customerexperience.kenya@bankofbaroda.com | 24/7 Response within 24 hours |
| Complaints Handling | complaints.kenya@bankofbaroda.com | Monday-Friday: 8:00 AM – 5:00 PM |
Digital Banking Services
| Service | Access Method | Availability |
|---|---|---|
| Internet Banking | www.bankofbarodakenya.co.ke | 24/7 |
| Mobile Banking | Bank of Baroda Mobile App | 24/7 |
| ATM Services | All Bank of Baroda ATMs | 24/7 |
| Phone Banking | +254 (20) 888999 | Monday-Friday: 8:00 AM – 8:00 PM |
Specialized Services Available
| Service Category | Description | Contact |
|---|---|---|
| Corporate Banking | Trade finance, cash management, corporate loans | corporatebanking.kenya@bankofbaroda.com |
| International Banking | Foreign exchange, remittances, trade services | international.kenya@bankofbaroda.com |
| NRI Services | Non-Resident Indian banking solutions | nri.kenya@bankofbaroda.com |
| SME Banking | Small and medium enterprise banking | sme.kenya@bankofbaroda.com |
| Retail Banking | Personal banking, loans, deposits | retail.kenya@bankofbaroda.com |
Branch Codes and SWIFT Information
| Service | Code/Information | Usage |
|---|---|---|
| Bank Code | 06 | Local transfers and payments |
| SWIFT Code | BARBKENX | International transfers |
| Head Office Branch Code | 000 | Main branch transactions |
| City Square Branch Code | 001 | City Square branch transactions |
| Digo Road Branch Code | 002 | Mombasa branch transactions |
Bank of Baroda (Kenya) Limited operates with standard business hours of Monday to Friday 9:00 AM to 4:00 PM and Saturday 9:30 AM to 11:30 AM across all branches. The bank maintains a strong presence across major Kenyan cities and towns, providing comprehensive banking services to both individual and corporate clients. All branches are closed on Sundays and public holidays, while digital banking services remain available 24/7 for customer convenience.
