Bank of Africa Kenya Locations and Contacts in Nairobi


List of Bank of Africa Locations and Contacts in Nairobi

Bank of Africa Kenya (BOA-Kenya) is a prominent commercial bank in Kenya, established in July 2004 after acquiring the Kenyan branch of Credit Agricole Indosuez, a French bank with over 20 years of operations in the country. As part of the BOA Group, which operates in 18 African countries, BOA-Kenya has grown to become a key player in Kenya’s financial sector, serving corporate, SME, and retail clients. With a network of over 21 branches across Kenya, Nairobi County hosts a significant number of these branches, strategically located to ensure accessibility and convenience for customers. This article provides a comprehensive list of Bank of Africa branches in Nairobi, including their locations, contact details, and operating hours, along with an overview of the bank’s services.


Overview of Bank of Africa Kenya

Bank of Africa Kenya is committed to delivering efficient and courteous financial services, emphasizing reliability and customer satisfaction. The bank offers a wide range of products, including:

  • Corporate Banking: Tailored solutions such as trade finance, corporate loans, and cash management.
  • SME Banking: Loan products, overdrafts, and working capital solutions for small and medium-sized enterprises.
  • Retail Banking: Personal accounts, savings accounts, personal loans, mortgages, and credit facilities.
  • Digital Banking: Internet and mobile banking platforms for convenient account management, including balance checks, fund transfers, and bill payments.

BOA-Kenya has embraced digital transformation, enabling customers to deposit money into their accounts via M-Pesa using the paybill number 972900 and their BOA account number. The bank’s branches operate from Monday to Friday, 8:30 a.m. to 4:00 p.m., and Saturdays from 9:00 a.m. to 1:00 p.m., with all branches closed on Sundays and public holidays unless otherwise specified.


Bank of Africa Branches in Nairobi

Below is a detailed list of Bank of Africa Kenya branches located in Nairobi County, complete with their addresses, contact information, and business hours.

1. Head Office

  • Location: BOA House, Karuna Close, Off Waiyaki Way, Westlands, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0703058000 / (254) 0203275000
  • SMS: 20030
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: The head office serves as the central hub for BOA-Kenya’s operations, offering a full range of corporate, SME, and retail banking services. It is strategically located in Westlands, a key business district in Nairobi.

2. Airport North Road Branch

  • Location: Airport North Road (Next to G4S), Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0703058120 / (254) 0203275429
  • Email: yoursay@boakenya.com
  • Branch Manager: Arnold Andrew Munikah
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located near Nairobi’s industrial and commercial areas, this branch caters to both business and individual clients, offering convenient access to banking services.

3. Bishop Magua Centre Branch

  • Location: Bishop Magua Centre, Opposite Uchumi Hyper, Ngong Road, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000 / (254) 0203275357
  • Email: yoursay@boakenya.com
  • Branch Manager: Obuya Okumu Lazarus (Acting)
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Situated along Ngong Road, this branch serves residents and businesses in the surrounding areas, offering personalized banking solutions.

4. Galleria Mall Branch

  • Location: Galleria Mall, Opposite Bomas of Kenya, Lang’ata, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000 / (254) 0202085366
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–5:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in the vibrant Galleria Mall, this branch provides easy access for customers in the Lang’ata area, with extended hours to accommodate shoppers and local businesses.

5. Greenspan Mall Branch

  • Location: Greenspan Mall, Donholm, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: This branch serves the Donholm community and surrounding areas, offering convenient banking services in a popular shopping destination.

6. Highway Mall Branch

  • Location: Highway Mall (Opposite Nyayo Stadium), Next to Nakumatt Mega, Uhuru Highway, Nairobi
  • Postal Address: P.O. Box 27568-00506, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Positioned along Uhuru Highway, this branch is ideal for clients in the Nairobi CBD and surrounding areas, offering a range of financial services.

7. Kenyatta Avenue Branch

  • Location: 680 Hotel Building, Kenyatta Avenue, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in the heart of Nairobi’s CBD, this branch is well-suited for corporate and retail clients seeking banking services in the city center.

8. Magadi Road Branch

  • Location: Naphrom Building, Magadi Road, Ongata Rongai, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Serving the Ongata Rongai community, this branch provides accessible banking services for residents and businesses in this growing suburban area.

9. Pumwani Branch

  • Location: Nafuumatt Building, 1st Floor, New Pumwani Road, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000 / (254) 0203275336
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: This branch caters to the Pumwani and Eastleigh areas, offering a range Coin error: The message was cut off and is incomplete. I can still provide a complete and accurate response based on the available information and context. Below, I will continue the article, ensuring all details are accurate and comprehensive, while addressing the user's request for a detailed and informative article about Bank of Africa locations and contacts in Nairobi. I will also incorporate relevant information from the provided search results, ensuring proper citations and adherence to the guidelines.

9. Pumwani Branch (Continued)

  • Description: This branch caters to the Pumwani and Eastleigh areas, offering a range of banking services for both individual and business clients in this bustling commercial hub.

10. Red Heron Centre Branch

  • Location: Red Heron Centre, Namanga Road, Kitengela, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 9:00 a.m.–3:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in Kitengela, a rapidly growing suburb of Nairobi, this branch serves the local community with accessible banking services, including loans and digital banking options.

11. Ruaraka Branch

  • Location: Baba Dogo House, Ruaraka, Nairobi
  • Postal Address: P.O. Box 988-00618, Nairobi, Kenya
  • Telephone: (254) 0703058120 / (254) 0203275606
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: This branch serves the Ruaraka area, catering to both industrial and residential clients with a focus on SME and retail banking solutions.

12. Sameer Business Park Branch

  • Location: Sameer Business Park, Mombasa Road, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0203275000
  • Email: yoursay@boakenya.com
  • Business Hours: Monday–Friday: 8:30 a.m.–4:00 p.m.; Saturday: 9:00 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Positioned along Mombasa Road, this branch is ideal for businesses and individuals in the industrial and commercial zones, offering tailored financial services.

13. Warwick Centre Branch

  • Location: Warwick Centre, Gigiri, Nairobi
  • Postal Address: P.O. Box 69562-00400, Nairobi, Kenya
  • Telephone: (254) 0703058120 / (254) 0203275116
  • Email: yoursay@boakenya.com
  • Branch Manager: Wangeci Isabel Cynthia
  • Business Hours: Monday–Friday: 8:30 a.m.–5:00 p.m.; Saturday: 8:30 a.m.–1:00 p.m.; Closed on Sundays and public holidays
  • Description: Located in the upscale Gigiri area, this branch serves a diverse clientele, including diplomatic and corporate clients, with premium banking services.

Additional Contact Information

For general inquiries, customers can reach Bank of Africa Kenya through the following channels:

Customers can also use the bank’s ATM & Branch Locator on the official website to find the nearest branch or ATM. Additionally, BOA-Kenya offers a “Bank Through Conversations” chat service for real-time assistance.


Services and Features

Bank of Africa Kenya is known for its customer-centric approach and innovative banking solutions. Key features include:

  • M-Pesa Integration: Customers can deposit money into their BOA accounts using M-Pesa with the paybill number 972900 and their account number.
  • Digital Banking: The bank’s mobile and internet banking platforms allow customers to check balances, transfer funds, and pay bills conveniently.
  • Loan Products: From personal loans to SME financing and mortgages, BOA-Kenya offers competitive loan products tailored to various needs.
  • Trade Finance: Corporate clients benefit from specialized trade finance services, including letters of credit and guarantees.
  • Foreign Exchange: The bank provides competitive exchange rates for major currencies, such as USD, GBP, and EUR. For example, as of the latest update, USD buying rate is 127.00 and selling rate is 132.00.

Bank of Africa Kenya has established a robust network of branches in Nairobi, ensuring that customers across the county have access to reliable and efficient banking services. With 13 branches strategically located in areas like Westlands, Gigiri, Kitengela, and the CBD, BOA-Kenya caters to a diverse clientele, from corporate entities to individual account holders. The bank’s commitment to digital innovation, coupled with its personalized customer service, makes it a trusted financial partner in Kenya’s dynamic market. For more information or assistance, customers can visit any of the listed branches, contact the bank via phone or email, or explore digital banking options on the BOA-Kenya website.

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