African Banking Corporation Limited, Branches, Locations and Contacts
African Banking Corporation Limited (ABC Bank)
African Banking Corporation Limited, commonly known as ABC Bank Kenya, is a commercial bank established in 1984, originally founded in 1981 as Consolidated Finance Company Limited before transforming into a full commercial bank in 1995. The bank has been operational for over 40 years and is known for providing tailored banking solutions to individuals, Small and Medium Enterprises (SMEs), corporate entities, SACCOs, religious institutions, and service providers across multiple sectors.
Nairobi County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| ABC Bank Head Office – Westlands | ABC Bank House, Woodvale Grove, Westlands | Tel: 020 4263000<br>Mobile: +254 701 700 700<br>Tel: +254 (20) 4447352, 4447353, 4442401, 4442382<br>Mobile: +254 719-015000<br>Email: westlands@abcthebank.com<br>P.O. Box 38610-00800, Nairobi | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
| Koinange Street Branch | College House, Koinange Street, Nairobi CBD | Tel: 020 2251540<br>Tel: +254 (20) 2251540, 2251541, 2223922<br>Mobile: +254 722-205570, +254 733-333104<br>Email: koinangestreet@abcthebank.com<br>P.O. Box 30359-00100, Nairobi | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
| Industrial Area Branch | ABC Bank Building, Dar Es Salaam Road, Industrial Area | Tel: 020 351844<br>Tel: +254 (20) 351844, 558744, 652087<br>Mobile: +254 722-207387, +254 735-611224<br>Email: industrialarea@abcthebank.com<br>P.O. Box 18053-00500, Nairobi | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
| Libra House Branch | Libra House, Mombasa Road | Tel: 020 2337900<br>Mobile: 0728 600116<br>Mobile: 0728 600116, 0737 700116<br>Email: librahouse@abcthebank.com<br>P.O. Box 17760-00500, Nairobi | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
| Thika Road Mall Branch | Thika Road Mall, Nairobi | Tel: 020 4447352<br>Mobile: 0733 464 698, 0701 658 504<br>Mobile: 0733 464 698, 0701 658 504<br>Email: trm@abcthebank.com<br>P.O. Box 38867-00100, Nairobi | Daily: 7:30 AM – 11:00 PM |
| Green House Mall Branch | Green House Mall, Ngong Road | Tel: 020 4447352<br>Mobile: 0701 658457<br>Mobile: 0701 658457<br>Email: greenhouse@abcthebank.com<br>P.O. Box 38868-00100, Nairobi | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM<br>Sunday: 10:00 AM – 4:00 PM |
Mombasa County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Mombasa Branch | Shariff Nasser Investment Building, Moi Avenue, Mombasa | Tel: +254 (41) 2220428, 2226890, 2222976<br>Mobile: +254 721-971623, +254 734-866554<br>Email: mombasa@abcthebank.com<br>P.O. Box 88827-80100, Mombasa | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
Uasin Gishu County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Eldoret Branch | Zul Arcade, Oginga Odinga Road, Eldoret | Tel: +254 (53) 2031152, 2031154/69<br>Mobile: +254 722-207389<br>Email: eldoret@abcthebank.com<br>P.O. Box 2558-30100, Eldoret | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
Kisumu County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kisumu Branch | Jubilee House, Oginga Odinga Road, Kisumu | Tel: +254 (57) 202 3692, 2022143<br>Mobile: +254 722-207388, +254 735-333017<br>Email: kisumu@abcthebank.com<br>P.O. Box 2931-40100, Kisumu | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
Nakuru County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Nakuru Branch | Dimu House, Kenyatta Avenue, Nakuru | Mobile: +254 728-600117<br>Email: nakuru@abcthebank.com<br>P.O. Box 13845-20100, Nakuru | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
Meru County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Meru Branch | Moi Avenue, Meru | Tel: +254 (64) 31108/9<br>Mobile: +254 722-207390, +254 735-333021<br>Email: meru@abcthebank.com<br>P.O. Box 3100-60200, Meru | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
Lamu County Branches
| Branch Name | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Lamu Branch | Seafront, Lamu Town | Mobile: +254 708 515 532, +254 732 444 952<br>Email: lamu@abcthebank.com | Monday-Friday: 8:30 AM – 4:30 PM<br>Saturday: 8:30 AM – 1:00 PM |
Customer Service and General Contacts
| Service | Contact Information | Availability |
|---|---|---|
| Customer Care Line | +254 701 700 700 | Monday-Friday: 8:00 AM – 6:00 PM<br>Saturday: 8:00 AM – 2:00 PM |
| General Inquiries | info@abcthebank.com | 24/7 Email Response |
| Head Office Direct Line | 020 4263000 | Monday-Friday: 8:30 AM – 5:00 PM |
| SMS Banking | Dial *444# | 24/7 |
| Internet Banking | www.abcthebank.com | 24/7 |
Banking Services Offered
| Service Category | Services Available | Target Customers |
|---|---|---|
| Retail Banking | Personal accounts, savings, current accounts, fixed deposits | Individual customers |
| SME Banking | Business accounts, working capital, asset financing | Small & Medium Enterprises |
| Corporate Banking | Treasury management, trade finance, cash management solutions | Corporate clients |
| Digital Banking | Mobile banking app, online banking platform | All customers |
| Trade Finance | Letters of credit, guarantees, international trade facilitation | Import/Export businesses |
| Specialized Services | SACCO banking, religious institution banking | SACCOs, Churches, Mosques |
ATM and Branch Services
| Service | Availability | Location Details |
|---|---|---|
| ATM Services | 24/7 | Available at all branches and selected partner locations |
| Customer Deposits | Branch operating hours | Cash and cheque deposits accepted |
| Account Opening | Branch operating hours | Personal and business account opening |
| Loan Applications | Branch operating hours | Personal, business, and asset financing |
| Foreign Exchange | Branch operating hours | Currency exchange services |
| Safe Deposit Boxes | Branch operating hours | Available at selected branches |
Digital Banking Platforms
ABC Bank is committed to digital innovation through its online and mobile banking platforms, enabling clients to carry out transactions with ease. The bank offers comprehensive digital services including account management, fund transfers, bill payments, and loan applications through their mobile app and internet banking platform.
Special Branch Features
| Branch | Special Features | Target Market |
|---|---|---|
| Head Office – Westlands | Corporate banking hub, executive services | Corporate clients, high net worth individuals |
| Industrial Area | Specialized services for manufacturers and businesses | Industrial companies, manufacturers |
| Thika Road Mall | Extended hours (7:30 AM – 11:00 PM daily) | Retail customers, mall shoppers |
| Koinange Street | Located in Nairobi’s Central Business District | CBD businesses, government agencies |
| Airport Areas | Travel-related services, foreign exchange | Travelers, tourism industry |
Branch Network Expansion
ABC Bank has expanded its reach across Kenya with 12 branches, strategically located to serve both urban and rural communities. The bank continues to focus on providing accessible banking services while maintaining its reputation for specialized SME and corporate banking solutions.
Banking Hours Summary
Most ABC Bank branches operate standard banking hours from Monday to Friday 8:30 AM to 4:30 PM, and Saturday 8:30 AM to 1:00 PM. The Thika Road Mall branch offers extended hours, operating daily from 7:30 AM to 11:00 PM to accommodate customers visiting the shopping center. Digital banking services including mobile banking, internet banking, and SMS banking (*444#) are available 24 hours a day, seven days a week.
