Access Bank (Kenya) PLC Branches, Locations and Contacts, Opening and Closing Hours
Access Bank (Kenya) PLC
Access Bank (Kenya) PLC, formerly known as Transnational Bank Kenya PLC, is a licensed commercial bank regulated by the Central Bank of Kenya. The bank provides comprehensive banking services including corporate banking, retail banking, trade finance, and digital banking solutions across multiple branches nationwide.
Nairobi County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| City Hall Way Head Office | Trans National Plaza, City Hall Way, Nairobi | Tel: +254 711 082 000<br>WhatsApp: +254 704 331 786<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Westlands Branch | The Address, off Muthangari Drive, Westlands | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Sheikh Karume Branch | Pramukh Plaza, Sheikh Karume Road | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Kirinyaga Branch | TNB House, Kirinyaga Road | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| JKIA Branch | JKIA International Arrivals 1E | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Daily: 24 Hours |
| Eastleigh Branch | 1st Floor, Nur Complex, Muyuyu Road, Eastleigh | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Machakos County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| EPZ Branch | Export Processing Zone, Athi River | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Baringo County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kabarnet Branch | Matetai Building, Philemon Road, Kabarnet | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Marigat Branch | Kaibos Building, Marigat | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Eldama Ravine Branch | Roza Building, Eldama Ravine | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Bomet County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Bomet Branch | Sigor House, Bomet | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Elgeyo-Marakwet County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Iten Branch | Mosop Plaza, Iten | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Kericho County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kericho Branch | USMA Plaza, Kericho | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Nandi County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Nandi Hills Branch | Transnational House, Market Street, Nandi Hills | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Lessos Branch | Ruki House, Lessos | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Nakuru County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Nakuru Branch | Seguton Building, Kenyatta Avenue, Nakuru | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Kabarak Branch | Kabarak University, Kabarak | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Olenguruone Branch | Bidii House, Olenguruone | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Narok County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Narok Branch | Mara House, Narok | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Trans-Nzoia County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kitale Branch | Executive Building, Kitale | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Uasin Gishu County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Eldoret Branch | Hughes Building, Eldoret | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Flax Branch | Sugutek Plaza, Flax | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| Burnt Forest Branch | Bisom Highway Building, Burnt Forest | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
West Pokot County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Kapenguria Branch | Paves Building, Kapenguria | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
Mombasa County Branches
| Branch | Location/Address | Contacts | Opening Hours |
|---|---|---|---|
| Mombasa Branch | Furaha Plaza, Nkrumah Road, Mombasa | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Monday-Friday: 8:30 AM – 4:00 PM<br>Saturday: 8:30 AM – 12:00 PM |
| MIA Branch | Moi International Airport Arrivals, Mombasa | Tel: +254 711 082 000<br>P.O. Box 34353-00100 | Daily: 24 Hours |
Customer Service Contacts
| Service | Contact Information | Availability |
|---|---|---|
| Customer Care Line | Tel: +254 711 082 000 | Monday-Friday: 8:00 AM – 5:00 PM<br>Saturday: 8:30 AM – 1:00 PM |
| WhatsApp Support | +254 704 331 786 | Monday-Friday: 8:00 AM – 5:00 PM |
| Email Support | ContactCentreKenya@accessbankplc.com | 24/7 Response within 24 hours |
| Head Office Postal | P.O. Box 34353-00100, Nairobi | – |
Digital Banking Services
| Service | Access Details | Availability |
|---|---|---|
| Internet Banking | kenya.accessbankplc.com | 24/7 |
| Mobile Banking | Download Access Bank Mobile App | 24/7 |
| ATM Services | All Access Bank ATMs nationwide | 24/7 |
| Western Union | Money transfer services at all branches | Branch operating hours |
Special Services Available
Access Bank (Kenya) PLC offers specialized services including corporate banking solutions, trade finance, foreign exchange services through TNB Forex Bureau, SME banking packages, student banking services (particularly at the Kabarak University branch), and comprehensive digital banking platforms. The bank maintains standard operating hours of Monday to Friday 8:30 AM to 4:00 PM, and Saturday 8:30 AM to 12:00 PM for most branches, with airport branches operating 24 hours daily. All ATM services are available 24 hours, 7 days a week.
