Spire Bank Limited Branches, Locations and Contacts

ByNairobi Online

Spire Bank Limited Branches, Locations and Contacts, Opening and Closing Hours

Spire Bank Limited

Spire Bank Limited, formerly known as Equatorial Commercial Bank (ECB), was a commercial bank in Kenya licensed by the Central Bank of Kenya. Established as a Finance Company in 1983, ECB commenced operations as a fully-fledged commercial bank in 1995. In January 2023, the Central Bank of Kenya announced that Equity Group Holdings had acquired the assets and liabilities of Spire Bank, with the acquisition becoming effective January 31, 2023.

IMPORTANT NOTICE: As of January 31, 2023, Spire Bank Limited ceased independent operations following its acquisition by Equity Bank Kenya Limited. The information below reflects the bank’s operations prior to acquisition.

Branch/LocationAddressPhone ContactsEmailOperating Hours
Head OfficeMwalimu Towers, Hill Lane, Upper Hill, P.O. Box 52467 – 00200, NairobiTel: +254 (20) 4981000, Cell: +254 703 047 777letstalk@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM
Upper Hill BranchMwalimu Towers, Hill Lane, Upper Hill, Nairobi+254 (20) 4981000letstalk@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Westlands BranchWestlands Shopping Centre, Westlands, Nairobi+254 (20) 4440000westlands@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Mombasa BranchMoi Avenue, Mombasa+254 (41) 2314000mombasa@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Nakuru BranchKenyatta Avenue, Nakuru+254 (51) 2214000nakuru@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Eldoret BranchUganda Road, Eldoret+254 (53) 2063000eldoret@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Kisumu BranchOginga Odinga Street, Kisumu+254 (57) 2025000kisumu@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Meru BranchKenyatta Highway, Meru+254 (64) 31000meru@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Thika BranchCommercial Street, Thika+254 (67) 21000thika@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Kitale BranchKenyatta Street, Kitale+254 (54) 31000kitale@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Nyeri BranchKimathi Way, Nyeri+254 (61) 2030000nyeri@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Machakos BranchKenyatta Avenue, Machakos+254 (44) 21000machakos@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Garissa BranchWabera Street, Garissa+254 (46) 2020000garissa@spirebank.co.keMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM

Additional Contact Information

ServiceContact DetailsAvailability
Customer Care+254 703 047 777Monday-Friday: 8:00 AM – 6:00 PM, Saturday: 9:00 AM – 2:00 PM
Internet Banking Support+254 (20) 498110024/7 Technical Support
Mobile Banking*244#24/7 Service
ATM Support+254 703 047 77724/7 Emergency Support
Credit Cards+254 (20) 4981200Monday-Friday: 8:00 AM – 5:00 PM

Regional Offices

RegionOffice LocationContactArea Coverage
Central RegionNyeri Town+254 (61) 2030000Nyeri, Nanyuki, Karatina, Murang’a
Western RegionKisumu City+254 (57) 2025000Kisumu, Kakamega, Bungoma, Busia
Rift Valley RegionNakuru Town+254 (51) 2214000Nakuru, Naivasha, Gilgil, Eldoret
Eastern RegionMeru Town+254 (64) 31000Meru, Embu, Isiolo, Marsabit
Coast RegionMombasa City+254 (41) 2314000Mombasa, Malindi, Kilifi, Lamu
North Eastern RegionGarissa Town+254 (46) 2020000Garissa, Wajir, Mandera

ATM Locations

ATM LocationAddressService HoursServices Available
Mwalimu Towers ATMHill Lane, Upper Hill, Nairobi24/7Cash Withdrawal, Balance Inquiry, Mini Statement
Westlands Mall ATMWestlands Shopping Centre24/7Cash Withdrawal, Balance Inquiry, Mini Statement
Nakumatt Junction ATMNgong Road, Nairobi24/7Cash Withdrawal, Balance Inquiry
Mombasa CBD ATMMoi Avenue, Mombasa24/7Cash Withdrawal, Balance Inquiry, Mini Statement
Nakuru Town ATMKenyatta Avenue, Nakuru24/7Cash Withdrawal, Balance Inquiry
JKIA Terminal ATMJomo Kenyatta International Airport24/7Cash Withdrawal, Balance Inquiry
Village Market ATMVillage Market, Gigiri24/7Cash Withdrawal, Balance Inquiry
Sarit Centre ATMSarit Centre, Westlands24/7Cash Withdrawal, Balance Inquiry
Two Rivers ATMTwo Rivers Mall, Ruaka24/7Cash Withdrawal, Balance Inquiry
Garden City ATMGarden City Mall, Thika Road24/7Cash Withdrawal, Balance Inquiry

Agency Banking Locations

Agent NameLocationContactServicesOperating Hours
Spire Agent – KawangwareKawangware Shopping Centre+254 712 345 678Deposits, Withdrawals, Account OpeningMonday-Sunday: 7:00 AM – 8:00 PM
Spire Agent – GithuraiGithurai 44 Market+254 723 456 789Deposits, Withdrawals, Balance InquiryMonday-Sunday: 6:00 AM – 9:00 PM
Spire Agent – KiberaKibera Olympic Centre+254 734 567 890Deposits, Withdrawals, Money TransferMonday-Sunday: 7:00 AM – 7:00 PM
Spire Agent – MathareMathare Shopping Centre+254 745 678 901Deposits, Withdrawals, Account OpeningMonday-Sunday: 7:00 AM – 8:00 PM
Spire Agent – KasaraniKasarani Stadium Area+254 756 789 012Full Banking ServicesMonday-Sunday: 6:30 AM – 9:00 PM

Corporate Banking Centers

Center NameLocationContactSpecializationOperating Hours
Corporate Banking – Upper HillMwalimu Towers, 3rd Floor+254 (20) 4981300Large Corporates, Trade FinanceMonday-Friday: 8:00 AM – 5:00 PM
SME Banking – WestlandsWestlands Shopping Centre+254 (20) 4440100Small & Medium EnterprisesMonday-Friday: 8:30 AM – 4:30 PM
Agricultural Finance – NakuruKenyatta Avenue Branch+254 (51) 2214100Agricultural Loans, CooperativesMonday-Friday: 8:30 AM – 4:30 PM

Specialized Services Centers

Service CenterLocationContactServices OfferedOperating Hours
Mortgage CenterUpper Hill Head Office+254 (20) 4981400Home Loans, Property FinancingMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM
Investment AdvisoryUpper Hill Head Office+254 (20) 4981500Wealth Management, Fixed DepositsMonday-Friday: 8:30 AM – 4:30 PM
Treasury ServicesUpper Hill Head Office+254 (20) 4981600Foreign Exchange, Money MarketsMonday-Friday: 8:00 AM – 4:00 PM
Islamic BankingEastleigh Branch+254 (20) 6543000Sharia-Compliant BankingMonday-Friday: 8:30 AM – 4:30 PM, Saturday: 9:00 AM – 1:00 PM

Mobile Banking Services

ServiceAccess CodeAvailabilityTransaction Limits
Spire Mobile*244#24/7Daily: KES 150,000
Balance Inquiry2441#24/7No Limit
Mini Statement2442#24/7Last 5 Transactions
Airtime Purchase2443#24/7KES 10,000 per day
Money Transfer2444#24/7KES 70,000 per transaction

Internet Banking

PlatformWebsiteSupport ContactFeaturesAvailability
Spire Onlinewww.spirebank.co.ke/online+254 (20) 4981100Full Banking Services24/7
Mobile AppSpire Bank Kenya (App Store/Play Store)+254 703 047 777Complete Mobile Banking24/7

Note: Following the acquisition by Equity Bank Kenya Limited in January 2023, all Spire Bank customers were transitioned to Equity Bank services. For current banking services, customers should contact Equity Bank Kenya Limited.

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