Equity Bank Contacts and Locations in Lamu County
Equity Bank Kenya Limited, a leading financial institution in Kenya, provides a wide range of banking services to customers across the country, including in Lamu County. This article provides a detailed list of Equity Bank branches and their respective contact details in Lamu County, ensuring customers can easily locate and reach out to their nearest branch. The information is presented in well-formatted, responsive tables for clarity and accessibility.
Equity Bank Branches in Lamu County
Equity Bank operates branches in Lamu County to serve the financial needs of residents and businesses in this coastal region. Below is a comprehensive table listing the branches, their physical addresses, branch codes, and contact phone numbers.
| Branch Name | Physical Address | Branch Code | Phone Number |
|---|---|---|---|
| Lamu Branch | F.N. Centre, Lamu Road, Lamu | 68071 | +254 20 2250058 |
| Mokowe Branch | Mokowe Town, Opposite Mokowe Police Station | 68072 | +254 763 071 072 |
ATM Locations in Lamu County
Equity Bank provides convenient access to cash and other banking services through its ATMs, many of which are co-located with branches. The table below lists the ATM locations in Lamu County, including their addresses and contact numbers for support.
| ATM Location | Physical Address | Phone Number |
|---|---|---|
| Lamu Branch ATM | F.N. Centre, Lamu Road, Lamu | +254 20 2250058 |
| Mokowe Branch ATM | Mokowe Town, Opposite Mokowe Police Station | +254 763 071 072 |
Customer Care Contacts
For general inquiries, account-related issues, or emergencies, Equity Bank offers multiple contact channels. Customers in Lamu County can reach out to the bank’s customer care team using the details provided below.
| Contact Type | Contact Details |
|---|---|
| Main Hotline | +254 763 000 000 |
| +254 763 000 000 | |
| Phone (Alternative) | +254 20 226 2000 |
Social Media Contacts
Equity Bank maintains active social media accounts for customer engagement and support. These platforms allow customers to reach out for assistance or stay updated on bank services and promotions.
| Platform | Handle/Link |
|---|---|
| Equity Bank Kenya | |
| X (Twitter) | @KeEquityBank |
| @equitygroup | |
| Equity Bank Limited |
Banking Services Offered
Equity Bank in Lamu County provides a variety of banking services tailored to meet the needs of individuals, businesses, and institutions. These services include:
- Retail Banking: Savings accounts, current accounts, and fixed deposit accounts.
- Loans and Credit: Personal loans, business loans, and mortgage facilities.
- Digital Banking: Mobile banking via the Equity Mobile App and EazzyBanking platform.
- International Transfers: Facilitated through SWIFT codes for secure cross-border transactions.
- Agency Banking: Access to banking services through authorized agents in Lamu County.
- ATM Services: Cash withdrawals, balance inquiries, and fund transfers.
For specific services or eligibility criteria, customers are encouraged to contact the nearest branch or the customer care hotline.
Branch Operating Hours
Equity Bank branches in Lamu County operate during standard banking hours, with slight variations depending on the branch. The table below outlines the typical operating hours.
| Branch Name | Weekdays | Saturday | Sunday & Public Holidays |
|---|---|---|---|
| Lamu Branch | 8:30 AM – 4:30 PM | 9:00 AM – 12:00 PM | Closed |
| Mokowe Branch | 8:30 AM – 4:30 PM | 9:00 AM – 12:00 PM | Closed |
Note: Operating hours may vary during public holidays or special circumstances. Customers are advised to confirm with the specific branch before visiting.
SWIFT Code for International Transactions
For customers engaging in international transactions, Equity Bank’s SWIFT code is essential for ensuring secure and accurate transfers. The SWIFT code for Equity Bank Kenya is:
| SWIFT Code |
|---|
| EQBLKENA |
This code is used for all Equity Bank branches in Kenya, including those in Lamu County, to facilitate international wire transfers.
Importance of Branch Codes
Each Equity Bank branch in Lamu County is assigned a unique branch code, as listed in the branch table above. These codes are critical for:
- Fund Transfers: Ensuring funds are directed to the correct branch.
- Payroll Processing: Enabling employers to process salaries efficiently.
- Cheque Processing: Verifying the branch where an account is domiciled.
- Online and Mobile Banking: Facilitating seamless digital transactions.
For example, the branch code for Lamu Branch is 68071, and for Mokowe Branch, it is 68072. These codes, combined with the bank code 68, ensure precision in financial transactions.
Agency Banking in Lamu County
Equity Bank’s agency banking model allows customers to access banking services through authorized agents, especially in areas where branches or ATMs are not readily available. Agents in Lamu County offer services such as:
- Cash deposits and withdrawals
- Account opening
- Bill payments
- Fund transfers
To locate an Equity Bank agent in Lamu County, customers can contact the main hotline or visit the official Equity Bank website for an updated list of agents.
Security Tips for Customers
Equity Bank is committed to protecting its customers from fraud and cyber threats. Here are some tips for customers in Lamu County:
- Protect Personal Information: Never share PINs, passwords, or account details with anyone.
- Verify Transactions: Always confirm recipient details before initiating transfers.
- Use Secure Channels: Access mobile banking through the official Equity Mobile App or verified platforms.
- Report Issues Immediately: Contact the customer care hotline if you suspect unauthorized activity on your account.
In response to past incidents of cyber fraud, Equity Bank has implemented additional security measures for its ATM cards, Equitel SIM cards, and EazzyBanking platform to enhance customer safety.
Additional Notes
- Branch Accessibility: Both Lamu and Mokowe branches are designed to be accessible to customers with disabilities, with ramps and dedicated service counters.
- Community Engagement: Equity Bank in Lamu County supports local initiatives through its Equity Group Foundation, focusing on education, health, and financial inclusion.
- Updates and Changes: For the most current branch information, customers are advised to check the official Equity Bank website or contact customer care, as addresses or contact numbers may change.
This article, published by nairobionline.com, aims to provide accurate and up-to-date information to facilitate seamless banking experiences for Equity Bank customers in Lamu County.