A fridge that stops cooling properly is one of those problems that can't wait. Food starts spoiling within hours, and the search for a repair company usually starts with a rushed Google search and a lot of uncertainty about who's actually reliable. To make that search easier, here's a breakdown of the companies currently doing the most fridge repair work across the city, what each one specializes in, and how to reach them.
Companies Offering Fridge Repair Services
| # | Company | Website | Services Provided |
|---|---|---|---|
| 1 | Bestcare Fridge Repair | bestfridgerepair.co.ke | Fridge and freezer repair, compressor replacement, gas refilling, thermostat repair, door seal replacement |
| 2 | RepairKE | repair.co.ke | Fridge repair, general appliance repair, washing machine repair, cooker repair, on-site diagnostics |
| 3 | Imperial Appliances Kenya | imperialappliances.co.ke | Fridge repair, appliance sales, spare parts supply, installation services |
| 4 | Bestcare Appliance Repair | bestcareappliancerepair.co.ke | Fridge repair, cooker repair, dishwasher repair, water dispenser repair, general home appliance servicing |
| 5 | Washing Machines Tech | washingmachinerepairs.co.ke | Fridge repair, washing machine repair, dishwasher repair, appliance maintenance |
| 6 | Machine Repair Nairobi | machinerepairnairobi.co.ke | Fridge repair, industrial machine repair, appliance servicing, spare parts sourcing |
| 7 | Electronics Repair Nairobi | electronics-repair-nairobi.co.ke | Fridge repair, electronics repair, TV repair, general appliance troubleshooting |
| 8 | ApplianceMedics.ke | appliancemedics.ke | Fridge repair, appliance diagnostics, maintenance plans, emergency callouts |
| 9 | FridgeRepairKenya.com | fridgerepairkenya.com | Fridge and freezer repair, refrigerant recharge, compressor replacement, seasonal maintenance |
1. Bestcare Fridge Repair
Bestcare Fridge Repair focuses exclusively on refrigeration units, which gives the team a depth of experience that's hard to match among more general appliance repair companies. Their work covers everything from minor issues like a fridge that isn't cooling evenly to bigger jobs like compressor replacement and gas refilling. They service both domestic fridges and commercial refrigeration units, including those used in restaurants, shops, and offices.
Coverage extends across Nairobi and surrounding areas, with technicians dispatched for on-site diagnosis rather than requiring customers to move their unit.
Website: bestfridgerepair.co.ke Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
2. RepairKE
RepairKE is a broader appliance repair company that handles fridges alongside washing machines, cookers, and other household equipment. Because they cover multiple appliance categories, RepairKE is a convenient option for households dealing with more than one broken appliance at a time, since one visit can sometimes address several issues.
Their technicians run diagnostics on-site and provide a cost estimate before starting repair work, which helps avoid surprises once the job is done.
Website: repair.co.ke Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
3. Imperial Appliances Kenya
Imperial Appliances Kenya operates a bit differently from the others on this list, combining appliance sales with repair services. This makes them a useful option for customers who are deciding between repairing an older fridge or replacing it entirely, since they can offer both options under one roof.
Their repair service covers common fridge issues, and they also stock spare parts for various brands, which can shorten the wait time for repairs that require replacement components.
Website: imperialappliances.co.ke Contact: Website contact form Address: Nairobi (showroom location listed on their website)
4. Bestcare Appliance Repair
Bestcare Appliance Repair is the wider appliance-servicing arm under the Bestcare name, covering fridges as one of several appliance categories alongside cookers, dishwashers, and water dispensers. This makes them a solid choice for households with a mix of appliances needing attention, not just a fridge.
Their technicians are trained across multiple appliance brands and provide upfront estimates before any work begins.
Website: bestcareappliancerepair.co.ke Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
5. Washing Machines Tech
Despite the name suggesting a focus purely on washing machines, Washing Machines Tech also handles fridge repair alongside dishwashers and other laundry-adjacent appliances. Their strength lies in appliances with refrigeration or water-based mechanisms, which overlaps well with common fridge issues like leaks, faulty thermostats, and cooling failures.
They offer scheduled maintenance in addition to one-off repair visits, which suits households that prefer to catch problems early.
Website: washingmachinerepairs.co.ke Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
6. Machine Repair Nairobi
Machine Repair Nairobi handles fridge repair as part of a broader portfolio that includes industrial machines and general appliance servicing. This background in heavier machinery means their technicians are comfortable working on commercial-grade refrigeration units, not just standard household fridges.
They also assist with sourcing spare parts for older or less common fridge models, which can be useful for appliances that are difficult to service elsewhere.
Website: machinerepairnairobi.co.ke Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
7. Electronics Repair Nairobi
Electronics Repair Nairobi began as a general electronics repair service before expanding into appliance repair, including fridges. Their technical background in electronics gives them an edge when diagnosing fridge issues tied to control boards, sensors, and electrical faults rather than purely mechanical problems.
This makes them a strong option for fridges with intermittent faults that are harder to pin down, such as units that stop and start cooling unpredictably.
Website: electronics-repair-nairobi.co.ke Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
8. ApplianceMedics.ke
ApplianceMedics.ke positions itself around fast diagnostics and emergency callouts, which is particularly useful for fridge problems that can't wait, given how quickly food spoils once cooling stops. They also offer maintenance plans for households that want to reduce the chances of a breakdown altogether.
Their service covers a range of fridge brands and models, with technicians carrying common replacement parts to reduce the need for follow-up visits.
Website: appliancemedics.ke Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
9. FridgeRepairKenya.com
As the name suggests, FridgeRepairKenya.com specializes specifically in fridge and freezer repair, similar in focus to Bestcare Fridge Repair. Their services include refrigerant recharge, compressor replacement, and seasonal maintenance checks designed to catch small issues before they turn into full breakdowns.
They serve both residential and commercial clients, with technicians available for scheduled maintenance as well as emergency repairs.
Website: fridgerepairkenya.com Contact: Website contact form Address: Nairobi (service area, no walk-in location listed)
Estimated Costs for Fridge Repair Services
Pricing varies by company, fridge brand, and the nature of the fault, but the table below gives a general sense of typical costs across the market.
| Service | Estimated Cost (KES) |
|---|---|
| Diagnostic/callout fee | 500 – 1,500 |
| Thermostat replacement | 2,000 – 5,000 |
| Door seal/gasket replacement | 1,500 – 4,000 |
| Gas refilling (refrigerant recharge) | 3,500 – 8,000 |
| Compressor replacement | 8,000 – 20,000 |
| Fan motor repair/replacement | 2,500 – 6,000 |
| Control board repair | 4,000 – 12,000 |
| Water dispenser unit fix (fridge attachment) | 2,000 – 5,000 |
| General maintenance service | 2,000 – 4,500 |
| Commercial refrigeration unit repair | 6,000 – 25,000+ |
Frequently Asked Questions
1. How do I know if my fridge needs a repair or a replacement? If the compressor has failed on an older unit, or repair costs approach the price of a new fridge, replacement is usually more practical. For most other faults, repair is the more cost-effective option.
2. Why is my fridge running but not cooling? This is often caused by a faulty thermostat, a blocked condenser, low refrigerant levels, or a failing compressor, and usually requires a technician to diagnose accurately.
3. How long does a typical fridge repair take? Simple fixes like thermostat or gasket replacement can be done within an hour, while compressor replacement or gas refilling may take longer depending on parts availability.
4. Do these companies service both residential and commercial fridges? Most of the companies listed handle both, though some, like Machine Repair Nairobi, have particular strength in commercial and industrial refrigeration units.
5. Is it worth signing up for a maintenance plan? For households or businesses that rely heavily on refrigeration, a maintenance plan can catch small issues early and reduce the risk of a sudden, costly breakdown.
6. Can these companies source spare parts for older fridge models? Several companies, including RepairKE, Imperial Appliances Kenya, and Machine Repair Nairobi, assist with sourcing parts for older or less common models.
7. What's usually included in a diagnostic callout? A technician typically inspects the unit, identifies the fault, and provides a cost estimate for the repair before any work begins.
8. Do any of these companies offer same-day repairs? Many do, particularly for common faults, though this depends on technician availability and whether replacement parts are already in stock.
9. Is gas refilling a common fridge repair need? Yes, low refrigerant levels are a frequent cause of cooling problems, especially in older units, and refilling is one of the more routine services offered.
10. How do I get an accurate quote before booking a repair? Most companies provide an estimate over the phone or via a website contact form based on a description of the issue, followed by a firmer quote once a technician has inspected the fridge in person.
Choosing the right fridge repair company usually comes down to matching the specific problem to the provider's strengths — specialists like Bestcare Fridge Repair and FridgeRepairKenya.com for dedicated refrigeration expertise, broader appliance companies for households juggling multiple repairs, and industrial-focused providers for larger commercial units.