Top 6 Internet Service Providers in Uganda, Their Locations and Contacts
Uganda’s internet landscape has evolved significantly, driven by increasing demand for reliable, high-speed connectivity for personal and business use. With a growing number of internet service providers (ISPs) offering fiber-optic, wireless, and mobile broadband services, choosing the right provider can be challenging. This article highlights the top six ISPs in Uganda for 2025, focusing on their services, locations, and contact details to help you make an informed decision.
MTN Uganda
MTN Uganda, established in 1998, is the largest telecommunications provider in the country, offering extensive 4G/5G coverage, fiber broadband, and mobile internet services. Known for its reliable network and innovative mobile money platform (MTN MoMo), MTN caters to both individual and enterprise needs with competitive data bundles and high-speed connectivity.
| Location/Address | Contacts |
|---|---|
| MTN Towers, 22 Hannington Road, P.O. Box 24624, Kampala, Uganda | Phone: +256 31 212 0333 Email: customerservice@mtn.com |
Airtel Uganda
Airtel Uganda, a strong competitor to MTN since its inception in 2010, provides reliable LTE, mobile broadband, and fiber-to-the-home services. With competitive pricing and expanding 4G/5G coverage, Airtel is a popular choice for urban and rural users, offering affordable data plans and Airtel Money services.
| Location/Address | Contacts |
|---|---|
| 1 Clement Hill Rd, Kampala, Uganda | Phone: +256 75 260 0222 Email: airtel.ug@airtel.com |
Zuku Fiber
Zuku Fiber, a leading provider of bundled internet, TV, and telephone services, is renowned for offering some of the fastest fiber connections in Uganda, with speeds up to 250 Mbps. Its affordable packages and triple-play offerings make it a favorite for households and small businesses.
| Location/Address | Contacts |
|---|---|
| Plot 37A Binayomba Road, Bugolobi, Kampala, Uganda | Phone: +256 20 520 0025 Email: customercare@zuku.co.ug |
Roke Telkom
Roke Telkom is a prominent ISP offering fixed wireless and fiber solutions with speeds exceeding 100 Mbps. With over 600 Rokespot Wi-Fi hotspots across malls, hostels, and public spaces, Roke Telkom emphasizes accessibility and affordability, making it a go-to for urban users.
| Location/Address | Contacts |
|---|---|
| Guardian Georgia Building, Plot 67 Spring Road, Bugolobi, Kampala (Opposite Absa Bank) | Phone: +256 741 000 555 Email: customerservice@roketelkom.co.ug |
Uganda Telecom (UTL)
Uganda Telecom Limited (UTL), rebranded as UTel, is a government-backed provider with a long history since its privatization in 2000. Offering fiber broadband, mobile internet, and fixed-line services, UTL is undergoing revitalization to improve its network and compete with newer ISPs.
| Location/Address | Contacts |
|---|---|
| 2 & 4A Nakasero Road, Nakasero Rwenzori Courts, Kampala, Uganda | Phone: +256 41 433 8000 Email: info@utl.co.ug |
Africell Uganda
Africell Uganda, a newer player in the market, offers cost-effective LTE broadband and mobile internet solutions with speeds up to 100 Mbps. Known for its economical pricing and good coverage, Africell appeals to budget-conscious users and those seeking reliable mobile data.
| Location/Address | Contacts |
|---|---|
| Plot 28 – 30 Clement Hill Road, P.O. Box 24144, Kampala, Uganda | Phone: +256 79 000 1001 Email: info@africell.ug |
Choosing the Right ISP
Selecting an ISP in Uganda depends on factors like coverage, speed, reliability, and cost. MTN and Airtel dominate with extensive mobile and fiber networks, while Zuku and Roke Telkom excel in high-speed fiber and public Wi-Fi solutions. UTL offers a traditional option with potential for growth, and Africell provides budget-friendly plans. For the latest pricing and availability, contact the providers directly or visit their websites.
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