20 Best Internet Service Providers in Kenya
Kenya's internet landscape has undergone remarkable transformation over the past decade, evolving from limited connectivity to a competitive market offering diverse solutions for homes, businesses, and rural communities. With internet penetration continuing to grow and new technologies like 5G and satellite internet reshaping the industry, Kenyans now have access to faster speeds and more affordable packages than ever before.
According to recent statistics from the Communications Authority of Kenya, the country has approximately 1.5 million fixed data subscribers relying on various internet service providers. Whether you're looking for budget-friendly options, lightning-fast fiber connections, or coverage in remote areas, Kenya's ISP market has something for everyone.
This comprehensive guide explores the 20 best internet service providers in Kenya, examining their coverage areas, pricing structures, speeds, and unique offerings to help you make an informed decision about your internet connectivity needs.
1. Safaricom Home Fibre
As Kenya's telecommunications giant, Safaricom dominates the market with extensive coverage across major urban centers and expanding reach into smaller towns. Their home fibre packages cater to diverse needs, from casual browsing to demanding business applications.
Coverage: Nairobi, Mombasa, Kisumu, Nakuru, Eldoret, and numerous other urban centers
Packages:
- Bronze: 15 Mbps at KSH 2,999/month
- Silver: 30 Mbps at KSH 4,100/month
- Gold: 80 Mbps at KSH 6,299/month
- Diamond: 500 Mbps at KSH 12,499/month
- Platinum: 1 Gbps at KSH 20,000/month
Safaricom's advantage lies in its robust infrastructure, reliable customer support, and the convenience of integrating internet services with their mobile offerings.
2. Faiba (Jamii Telecommunications Ltd)
Faiba has emerged as a formidable competitor in Kenya's internet market, holding approximately 24% market share. According to nPerf analysis, Faiba registered excellent performance across all categories of fixed internet in 2024, earning recognition as one of the best ISPs in Kenya.
Coverage: Comprehensive coverage in Nairobi and available in most parts of Kenya except the North East region
Packages:
- 70 Mbps at KSH 5,000/month
- 90 Mbps at KSH 10,000/month
- 120 Mbps at KSH 15,000/month
- 300 Mbps at KSH 20,000/month
All Faiba Home Wi-Fi subscriptions come with 5 SIM cards, adding value for households with multiple users.
3. Zuku (Wananchi Group)
As a pioneer in delivering Wi-Fi services to Kenyan homes, Zuku has built a strong reputation for reliable service and comprehensive coverage in major cities. The company offers both internet-only packages and triple-play bundles that include digital TV and home phone services.
Coverage: Nairobi, Mombasa, Kisumu, and Nakuru with extensive residential penetration
Internet-Only Packages:
- 10 Mbps at KSH 2,799/month
- 20 Mbps at KSH 4,199/month
- 60 Mbps at KSH 5,999/month
Zuku's triple-play packages offer added entertainment value, making them popular among families seeking comprehensive home connectivity solutions.
4. Poa Internet
Poa Internet has carved a unique niche by specifically targeting low-income areas and offering affordable connectivity solutions. With 13.2% market share, Poa ranks fourth among Kenya's ISPs and has become particularly popular in Nairobi's informal settlements.
Coverage: Nairobi, Eldoret, Nakuru, Kisumu, and Mombasa
Packages:
- 5 Mbps at KSH 450/week or KSH 1,575/month
- Installation fee: KSH 2,000
Poa subscribers also receive complimentary access to Poa! Street, a network of street Wi-Fi hotspots, extending connectivity beyond the home.
5. Mawingu Networks
Dedicated to bridging the digital divide, Mawingu focuses on providing Wi-Fi coverage to rural and peri-urban communities often overlooked by larger providers. With 2.6% market share and coverage across 30 counties, Mawingu has recently expanded to Mandera County.
Coverage: 30 counties across Kenya, specializing in underserved rural areas
Packages:
- Max 10 Unlimited: 10 Mbps at KSH 2,500/month
- Max 15 Unlimited: 15 Mbps at KSH 3,000/month
- Max 20 Unlimited: 20 Mbps at KSH 4,500/month
Mawingu requires a one-time refundable deposit of KES 3,000 for home Wi-Fi connections.
6. Vilcom
A relatively new but rapidly growing player, Vilcom has achieved 1.5% market share and ranks sixth among Kenya's ISPs. The company has aggressively expanded coverage to 20 counties, making quality internet accessible to previously underserved regions.
Coverage: Turkana, Uasin Gishu, Meru, Embu, Bungoma, Kakamega, Nakuru, Kajiado, Machakos, Kiambu, Mombasa, and Nairobi
Packages:
- Starter: 8 Mbps at KSH 1,999/month
- Starter: 18 Mbps at KSH 2,799/month
- Basic: 30 Mbps at KSH 3,799/month
- Basic: 60 Mbps at KSH 4,999/month
- Standard: 100 Mbps at KSH 7,999/month
- Premium: 500 Mbps at KSH 11,999/month
7. Liquid Intelligent Technologies
The telecommunications giant Liquid brings enterprise-grade reliability to home users with competitive pricing and free Wi-Fi routers included with subscriptions.
Coverage: Major urban centers with focus on business districts
Packages:
- Fast: 20 Mbps at KSH 2,799/month
- Fibre: 40 Mbps at KSH 3,799/month
- Super Fast: 60 Mbps at KSH 4,449/month
- Lightning Fast: 80 Mbps at KSH 6,999/month
- Turbo Charged: 100 Mbps at KSH 11,999/month
8. Starlink
Elon Musk's satellite internet service has made waves in Kenya since its entry, despite holding only 0.5% market share. Starlink's presence has reportedly prompted speed improvements of up to 18.5% among established providers as they adjusted packages to remain competitive.
Coverage: Nationwide satellite coverage, particularly valuable in areas with limited terrestrial infrastructure
Key Features:
- High-speed satellite internet
- No traditional infrastructure required
- Ideal for remote locations
- Premium pricing compared to fiber options
Starlink represents a game-changer for rural areas and locations where fiber deployment is impractical.
9. Telkom Kenya
As one of Kenya's long-established telecommunications providers, Telkom offers both mobile and broadband internet services, leveraging its extensive infrastructure built over decades.
Coverage: Nationwide with strong presence in urban areas
Services: Mobile data, home broadband, and enterprise solutions
Telkom's advantage lies in its ability to bundle mobile and fixed internet services, offering flexibility for users who want integrated solutions.
10. AccessKenya
Primarily focused on enterprise and corporate clients, AccessKenya has built a reputation for reliable, high-quality internet connections tailored to business needs. The company operates approximately 350km of metro fiber network in Nairobi.
Coverage: Mainly Nairobi and other major business centers
Focus: Corporate and business broadband solutions
AccessKenya's corporate focus makes it less prominent in the residential market but highly valued among businesses requiring dependable connectivity.
11. Vijiji Connect Ltd
A rapidly growing ISP that now matches Starlink's subscriber numbers in Kenya, Vijiji focuses on serving peri-urban and underserved areas with competitive pricing.
Coverage: Parts of Thika, Juja, Utawala, Ngoingwa, Kasarani, Ruaka, Ruiru, Gitaru, and Mirema
Packages:
- VGG Start: 8 Mbps at KSH 1,850/month
- VGG Lite: 15 Mbps at KSH 2,300/month
- VGG Flex: 30 Mbps at KSH 2,900/month
- VGG Boost: 40 Mbps at KSH 3,500/month
- VGG Power: 80 Mbps at KSH 6,000/month
- VGG Max: 100 Mbps at KSH 10,000/month
12. Dimension Data (NTT)
The global technology services company offers unlimited internet with no Fair Usage Policy (FUP) or data caps, making it attractive for heavy users.
Coverage: Major urban centers
Packages:
- Silver: 6 Mbps at KSH 2,900/month
- Gold: 12 Mbps at KSH 3,900/month
- Platinum: 24 Mbps at KSH 5,800/month
13. Dumatel
Offering competitive speeds at reasonable prices, Dumatel serves various locations with fiber connectivity.
Packages:
- Konnect: 10 Mbps at KSH 2,199/month
- Speedi: 20 Mbps at KSH 3,799/month
- Pepea: 30 Mbps at KSH 4,999/month
- Noma: 25 Mbps at KSH 7,699/month
- Mwewe: 45 Mbps at KSH 10,999/month
14. Airtel 5G Router
Airtel's wireless 5G home internet solution offers the flexibility of mobile technology with home internet speeds. The company significantly reduced router prices from KSH 10,000 to KSH 3,000, making 5G more accessible.
Coverage: Areas with 5G network coverage in major cities
Packages:
- 10 Mbps at KSH 3,500/month
- 20 Mbps at KSH 5,000/month
- 30 Mbps at KSH 6,500/month
The router includes up to 5 hours of reserve battery power, ensuring connectivity during power outages.
15. Kenya Data Networks (KDN)
A specialized provider focusing on enterprise and government sectors, KDN offers reliable connectivity solutions with emphasis on security and uptime.
Focus: Enterprise, government, and institutional clients
Services: Dedicated internet, cloud services, and managed connectivity
16. Wananchi Group
Beyond the Zuku brand, Wananchi Group operates additional services and infrastructure supporting Kenya's internet ecosystem.
Coverage: Urban centers
Services: Fiber internet, digital TV, and integrated home entertainment solutions
17. Hai Fibre
An emerging player in select markets, Hai Fibre targets residential customers with competitive packages and localized customer service.
Coverage: Select neighborhoods in Nairobi and surrounding areas
Focus: Residential fiber connectivity with personalized service
18. Simbanet
Serving specific regions with tailored solutions, Simbanet focuses on delivering reliable internet to areas where other providers have limited presence.
Coverage: Select counties outside major urban centers
Services: Home and business internet solutions
19. SwiftGlobal
Offering both terrestrial and satellite-based solutions, SwiftGlobal caters to diverse connectivity needs across Kenya.
Services: Fiber, wireless, and satellite internet solutions
Focus: Hybrid solutions for different geographical challenges
20. Nyanet
A community-focused ISP serving specific regions with competitive pricing and localized support.
Coverage: Select areas in Nairobi and central Kenya
Focus: Community connectivity and residential services
Factors to Consider When Choosing an ISP
Coverage and Availability
The best ISP for you must actually be available in your area. Urban residents typically have multiple options, while rural areas may have limited choices.
Speed Requirements
Consider your usage patterns. Casual browsing and social media require minimal speeds (5-10 Mbps), while streaming, gaming, or remote work demand higher speeds (30-100+ Mbps).
Fair Usage Policy (FUP)
Many ISPs advertise "unlimited" internet but implement Fair Usage Policies that slow speeds after reaching certain thresholds. Review FUP terms carefully.
Customer Support
Reliable technical support matters when issues arise. Check reviews regarding response times and problem resolution.
Installation and Equipment Costs
Some providers offer free installation and routers, while others charge upfront fees. Factor these into your total cost calculation.
Bundle Options
If you want TV services or landline phones, triple-play packages from providers like Zuku might offer better value.
Contract Terms
Understand contract durations, cancellation policies, and any penalties for early termination.
The Future of Internet in Kenya
Kenya's internet market continues evolving rapidly. The entrance of Starlink has sparked healthy competition, pushing traditional providers to improve speeds and reduce prices. The expansion of 5G networks promises wireless speeds rivaling fiber connections, while ongoing infrastructure investments extend connectivity to previously underserved areas.
Government initiatives supporting digital inclusion and the growing demand for remote work capabilities ensure continued growth in the sector. As competition intensifies, consumers benefit from better services at more affordable prices.
Kenya's diverse ISP market offers solutions for every budget, location, and usage requirement. From Safaricom's extensive fiber network and Faiba's high-performance service to Poa's affordable community connectivity and Starlink's satellite innovation, Kenyans have unprecedented choice in internet providers.
When selecting an ISP, prioritize availability in your area, match speeds to your needs, understand the Fair Usage Policy, and read customer reviews. Don't hesitate to ask neighbors and friends about their experiences with different providers—real-world feedback often proves more valuable than marketing materials.
With proper research and consideration of your specific needs, you can find an internet service provider that delivers reliable connectivity at a price point that works for your budget. As Kenya's digital economy continues expanding, quality internet access becomes increasingly essential for work, education, entertainment, and staying connected with the world.
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