SHA Accepting Hospitals and Healthcare Facilities in Nairobi County

By NairobiOnline.com

SHA Hospitals in Nairobi have become the cornerstone of accessible healthcare since the Social Health Authority replaced the National Hospital Insurance Fund (NHIF) in late 2024. This comprehensive guide provides essential information about healthcare facilities accepting SHA coverage across Nairobi County.

Understanding SHA Healthcare Coverage

The new SHA scheme, which replaced NHIF in 2024, aims to make universal healthcare accessible to every Kenyan. The Social Health Authority operates under Kenya's Universal Health Coverage (UHC) plan, ensuring that residents can access quality medical services at approved facilities throughout the county.

"The transition from NHIF to SHA represents a significant milestone in Kenya's journey toward universal healthcare coverage for all citizens."

Major Public Hospitals Accepting SHA

1. Kenyatta National Hospital (KNH)

Location: Hospital Road, Upper Hill, Nairobi
Contact: +254 20 2726300 / +254 729 000 000
Services: Comprehensive medical services, specialized care, emergency services
Facility Type: Level 6 National Referral Hospital
Bed Capacity: 1,800 beds

2. Kenyatta University Teaching, Referral & Research Hospital (KUTRRH)

Location: Ruaraka, Nairobi
Contact: +254 703 999 999
Services: Teaching hospital with specialized departments
Facility Type: Level 6 Teaching Hospital
Bed Capacity: 650 beds

The Kenyatta University Teaching, Referral and Research Hospital (KUTRRH) has successfully began implementing the newly launched Social Health Authority (SHA), a key initiative by the Ministry of Health aimed at reducing healthcare costs and promoting universal healthcare.

3. Mama Lucy Kibaki Hospital

Location: Kayole, Nairobi East
Contact: +254 20 2715788
Services: Maternity, general medicine, pediatrics
Facility Type: Level 5 County Hospital
Bed Capacity: 180 beds

4. Mbagathi District Hospital

Location: South C, Nairobi
Contact: +254 20 6002000
Services: General medicine, surgery, maternity
Facility Type: Level 4 District Hospital
Bed Capacity: 200 beds

Private Hospitals Accepting SHA

"Private hospitals play a crucial role in expanding healthcare access under the SHA framework, though regulatory compliance remains essential."

5. The Nairobi Hospital

Location: Argwings Kodhek Road, Nairobi
Contact: +254 20 2845000
Services: Comprehensive medical services, specialized care
Facility Type: Level 6 Private Hospital
Bed Capacity: 350 beds

Opened in 1954, The Nairobi Hospital has excelled in medical expertise and services provision and has deservedly earned recognition throughout East Africa and beyond as an advanced diagnostic, treatment and referral centre.

6. MP Shah Hospital

Location: Shivachi Road, Westlands, Nairobi
Contact: +254 707 044 115 (Emergency) / +254 111 000 600 (Appointments)
Services: Multi-specialty hospital services
Facility Type: Level 5 Private Hospital
Bed Capacity: 217 beds

7. Aga Khan University Hospital

Location: 3rd Parklands Avenue, Nairobi
Contact: +254 20 3662000
Services: Comprehensive medical and surgical services
Facility Type: Level 6 Private Hospital
Bed Capacity: 254 beds

8. Karen Hospital

Location: Karen Road, Karen, Nairobi
Contact: +254 20 6610000
Services: General medicine, surgery, maternity
Facility Type: Level 5 Private Hospital
Bed Capacity: 150 beds

Faith-Based and Mission Hospitals

9. Mater Misericordiae Hospital

Location: South B, Nairobi
Contact: +254 20 6656000
Services: Comprehensive medical services
Facility Type: Level 5 Faith-Based Hospital
Bed Capacity: 180 beds

10. St. Francis Community Hospital

Location: Kasarani, Nairobi
Contact: +254 20 2012230
Services: Community health services, general medicine
Facility Type: Level 4 Faith-Based Hospital
Bed Capacity: 120 beds

11. Nazareth Hospital

Location: Limuru Road, Nairobi
Contact: +254 20 2720450
Services: General medicine, surgery, maternity
Facility Type: Level 4 Faith-Based Hospital
Bed Capacity: 140 beds

Specialized Healthcare Facilities

12. Gertrude's Children's Hospital

Location: Muthaiga, Nairobi
Contact: +254 20 2713474
Services: Pediatric specialized care
Facility Type: Level 5 Specialized Hospital
Bed Capacity: 120 beds

13. Mathare Mental Hospital

Location: Mathare, Nairobi
Contact: +254 20 2712501
Services: Mental health services
Facility Type: Level 4 Specialized Hospital
Bed Capacity: 900 beds

14. Avenue Healthcare

Location: Kileleshwa, Nairobi
Contact: +254 20 2723095
Services: General medicine, outpatient services
Facility Type: Level 4 Private Hospital
Bed Capacity: 80 beds

County Government Health Facilities

"County health facilities form the backbone of primary healthcare delivery under the SHA system, ensuring community-level access to essential medical services."

15. Pumwani Maternity Hospital

Location: Pumwani, Nairobi
Contact: +254 20 2227408
Services: Maternity and reproductive health
Facility Type: Level 4 County Hospital
Bed Capacity: 300 beds

16. Riruta Health Centre

Location: Riruta, Nairobi
Contact: +254 20 2011234
Services: Primary healthcare services
Facility Type: Level 3 Health Centre
Bed Capacity: 40 beds

17. Dandora Health Centre

Location: Dandora, Nairobi
Contact: +254 20 2045678
Services: Primary healthcare, maternal health
Facility Type: Level 3 Health Centre
Bed Capacity: 35 beds

Important SHA Registration and Access Information

SHA Hospitals in Nairobi require patients to be registered with the Social Health Authority to access services. Registration can be completed through:

Online Portal: Visit sha.go.ke for web-based registration
USSD Code: Dial *147# for mobile registration
Physical Centers: Visit any SHA branch office in Nairobi

SHA Branch Locations in Nairobi

Bandari Plaza, 1st Floor, Woodvale Grove serves as one of the key SHA registration centers, while the SHA branch in Westlands serves the growing number of members in the western part of Nairobi.

Current Challenges and Regulatory Updates

Health Cabinet Secretary Aden Duale says 1,400 private hospitals have been shut down so far due to fraud at the Social Health Authority (SHA). This highlights the ongoing efforts to maintain quality standards and prevent fraudulent practices within the SHA system.

"Quality assurance and regulatory compliance remain top priorities as SHA continues to expand healthcare access across Nairobi County."

SHA Hospitals in Nairobi must maintain strict compliance with licensing requirements and quality standards to continue serving patients under the new healthcare framework. The Kenya Medical Practitioners and Dentists Council (KMPDC) continues to monitor and license healthcare facilities to ensure they meet the required standards.

Benefits of SHA Coverage

SHA Hospitals in Nairobi offer several advantages over the previous NHIF system:

Expanded Coverage: More comprehensive medical services included
Reduced Out-of-Pocket Costs: Lower co-payments for many services
Improved Access: More facilities accepting SHA coverage
Enhanced Quality: Stricter facility accreditation standards

SHA Hospitals in Nairobi continue to expand their service offerings as the system matures, with ongoing efforts to include more specialized services and improve patient experience across all levels of healthcare delivery.

How to Verify SHA Hospital Status

Before visiting any healthcare facility, patients should verify that SHA Hospitals in Nairobi are currently accredited by:

Checking the official SHA website at sha.go.ke
Calling the hospital directly to confirm SHA acceptance
Visiting the nearest SHA branch office for updated facility lists
Using the SHA mobile app for real-time facility information

The transition to SHA represents a significant step forward in making healthcare more accessible and affordable for residents across Nairobi County, with SHA Hospitals in Nairobi playing a crucial role in this transformation.