Samsung Service Centre Location and Contacts in Nairobi
By NairobiOnline.com
The Samsung Service Centre in Nairobi is a vital resource for residents seeking professional repairs and support for their Samsung devices. Whether you own a smartphone, television, refrigerator, or dishwasher, authorized service centres ensure your appliances are restored to optimal performance using genuine parts and certified technicians. This article provides detailed information on the locations, contacts, and services offered by the Samsung Service Centre in Nairobi, including estimated costs for common repairs, to help you make informed decisions.
Locations of Samsung Service Centres in Nairobi
The Samsung Service Centre in Nairobi operates multiple locations across the city to cater to diverse customer needs. Below are the primary authorized centres, their addresses, and contact details:
-
Samsung Plaza, Westlands
- Address: Samsung Plaza, 1st Floor, Waiyaki Way, Westlands
- Telephone: +254 726 996 669
- WhatsApp: +254 723 855 382
- Description: Located in the bustling Westlands area, this Samsung Service Centre in Nairobi is a main hub for repairs and inquiries. It’s easily accessible for residents and professionals in the vicinity, offering a wide range of services for smartphones, home appliances, and TVs.
-
Sarit Centre, Westlands
- Address: Sarit Centre, 3rd Floor, Westlands
- Telephone: +254 703 856 989
- Description: Situated in the popular Sarit Centre, this Samsung Service Centre in Nairobi serves customers in Westlands and nearby areas like Parklands. It specializes in quick diagnostics and repairs for mobile devices and appliances.
-
Bazaar Plaza, Nairobi CBD
- Address: Bazaar Plaza, 2nd Floor, Shop B12, Moi Avenue, Nairobi CBD
- Telephone: +254 703 856 989
- WhatsApp: +254 723 855 382
- Description: This Samsung Service Centre in Nairobi is ideal for those in the central business district, providing convenient access to repair services for smartphones, TVs, and home appliances.
-
Hilton Arcade, Nairobi CBD
- Address: Hilton Arcade, Kimathi Street, Nairobi CBD
- Telephone: +254 726 996 669
- Description: Located in the heart of the city, this Samsung Service Centre in Nairobi is perfect for urban dwellers needing fast repairs for their Samsung devices, especially smartphones and accessories.
"Visiting an authorized Samsung Service Centre in Nairobi ensures your device is repaired with genuine parts, preserving its warranty and performance." – Samsung Africa Support
Services Offered at Samsung Service Centres
The Samsung Service Centre in Nairobi provides a comprehensive range of services tailored to various Samsung products. Below is a detailed breakdown of key services, along with estimated costs in Kenyan Shillings (KSH), presented in a tabulated format for clarity.
| Service | Description | Estimated Cost (KSH) |
|---|---|---|
| Smartphone Screen Replacement | Replacement of cracked or damaged screens with original Samsung parts. | 5,000 – 15,000 |
| Battery Replacement | Installation of a new battery for smartphones or tablets to restore performance. | 2,000 – 5,000 |
| Software Troubleshooting | Resolving software issues, including updates, crashes, or error codes. | 1,000 – 3,000 |
| Dishwasher Repair | Diagnostics and repair of issues like leaks, poor cleaning, or pump failures. | 3,000 – 8,000 |
| Refrigerator Repair | Fixing cooling issues, compressor faults, or thermostat problems. | 5,000 – 12,000 |
| TV Screen Repair | Addressing display issues, such as dead pixels or backlight failures. | 7,000 – 20,000 |
| Washing Machine Repair | Repairing drum issues, water drainage problems, or electrical faults. | 4,000 – 10,000 |
| Warranty Services | Processing claims for devices under warranty, often at no cost if eligible. | Free (if under warranty) |
Note: Costs vary based on the device model, extent of damage, and availability of parts. It’s advisable to contact the Samsung Service Centre in Nairobi for a precise quote before proceeding with repairs.
"Booking an appointment at a Samsung Service Centre in Nairobi can save time, especially for major repairs, as it ensures parts are available." – MachineRepairNairobi.com
How to Contact and Book Services
Reaching a Samsung Service Centre in Nairobi is straightforward, with multiple contact options available:
- Phone Calls: Use the listed telephone numbers to speak directly with customer service representatives. For example, call +254 703 856 989 for the Bazaar Plaza centre or +254 726 996 669 for Samsung Plaza.
- WhatsApp: Send a message to +254 723 855 382 for quick inquiries or to book an appointment.
- Walk-In: Visit any of the centres during working hours (typically 8 AM to 5 PM, Monday to Saturday) to hand over your device for diagnostics.
- Online Booking: Some centres, like those at Samsung Plaza, allow booking via email or online forms. Check