Mombasa: Top 5 Internet Service Providers, Locations & Contacts
Mombasa, Kenya’s vibrant coastal city, is not only a tourist haven but also a growing hub for digital connectivity. With the rise of remote work, eLearning, and online businesses, reliable internet is essential. The city hosts a variety of internet service providers (ISPs) offering high-speed, affordable, and secure connections for homes, businesses, and institutions. This article highlights the top five ISPs in Mombasa, detailing their services, locations, and contact information to help you choose the best provider for your needs.
Safaricom Home Fibre
Safaricom, a leading telecommunications company in Kenya, is renowned for its extensive fibre network and reliable internet services. Its Home Fibre plans cater to a wide range of users, from students to large households, offering speeds from 15 Mbps to 1 Gbps. Safaricom’s rapid expansion ensures coverage in key Mombasa areas like Nyali, Tudor, and Kizingo, making it a top choice for seamless streaming and work-from-home needs.
| Location/Address | Contacts |
|---|---|
| Safaricom House, Moi Avenue, Mombasa | Phone: 0722 002 100 / 0722 002 200 Email: safaricom@safaricom.co.ke |
Zuku Internet
Zuku, a brand under the Wananchi Group, is a household name in Mombasa for its affordable unlimited internet plans and bundled TV services. With speeds ranging from 10 Mbps to 60 Mbps, Zuku is ideal for families and casual users. Its reliable connections and competitive pricing make it a strong contender in the Mombasa ISP market.
| Location/Address | Contacts |
|---|---|
| Biashara Bank Building, Nyerere Avenue, Mombasa | Phone: 0205 255 255 / 0205 205 255 |
JTL Faiba Internet
Jamii Telecommunications Limited (JTL), operating under the Faiba brand, offers high-speed fibre-optic connections tailored for both residential and business users. With speeds ranging from 30 Mbps to 125 Mbps, Faiba is known for reliability in areas like Nyali and Bamburi. Its customer-centric approach ensures quality service for small businesses and high-speed users.
| Location/Address | Contacts |
|---|---|
| Chandarana Food Plus Supermarkets / Naivas Nyali, Mombasa | Phone: 0747 585 100 / 020 840 5100 Email: customercare@jtl.co.ke |
Fibre Link Ltd
Fibre Link Ltd is a trusted ISP providing high-speed internet solutions for both homes and businesses in Mombasa. Located near Fort Jesus in Old Town, Fibre Link offers affordable plans with top-tier support, making it a go-to for those seeking stable connections in the coastal region.
| Location/Address | Contacts |
|---|---|
| Old Town, Mbarak Hinawy Rd, P.O. Box 83131-80100, Mombasa | Phone: 0412 222 057 Email: Not publicly listed |
Wavelink Networks
Wavelink Networks is a dynamic ISP in Mombasa, delivering fast and affordable fibre and WiFi internet to homes, schools, and businesses. With a focus on quality service and market-friendly rates, Wavelink caters to diverse needs, ensuring high-speed connectivity across Mombasa County, including areas like Bamburi and Mtwapa.
| Location/Address | Contacts |
|---|---|
| Not publicly listed (serves Mombasa County) | Phone: 0748 111 304 |
These five ISPs stand out in Mombasa for their reliability, speed, and customer support. Safaricom leads with its extensive fibre network, while Zuku offers budget-friendly bundled services. JTL Faiba excels in high-speed options, Fibre Link provides localized support, and Wavelink Networks ensures flexibility for various users. When choosing an ISP, consider your location, speed requirements, and budget. For the latest pricing and package details, contact the providers directly or visit their websites.