Mawingu Networks represents technology-forward provider delivering innovative internet solutions to Kenyan customers. The company emphasizes network reliability and customer experience excellence. Mawingu's package offerings combine competitive pricing with service quality commitments. Understanding Mawingu's options helps evaluate whether their services meet specific requirements.
Mawingu provides fiber and wireless connectivity options accommodating diverse needs and locations. Fiber packages deliver maximum speeds supporting demanding applications and heavy usage. Wireless alternatives offer flexibility and faster deployment for areas lacking fiber infrastructure. Technology selection depends on location availability and customer preferences.
Entry-level Mawingu packages start around KES 2,500-3,000 monthly for basic connectivity. These packages provide sufficient speeds for casual internet users and light streaming. Affordable pricing removes barriers for customers establishing home connectivity. Basic packages appeal to budget-conscious consumers prioritizing cost over maximum performance.
Standard packages at approximately KES 4,500-5,500 deliver 30-50 Mbps speeds. These tiers support families with moderate usage and small businesses. Multiple simultaneous users achieve reasonable performance for work and entertainment. Standard packages represent popular choice balancing capability and affordability.
Mawingu Internet Packages Overview
|
Package |
Speed |
Monthly Cost (KES) |
Technology |
Data |
|---|---|---|---|---|
|
Basic |
10 Mbps |
2,500 |
Wireless |
Unlimited |
|
Standard |
30 Mbps |
4,500 |
Fiber/Wireless |
Unlimited |
|
Premium |
50 Mbps |
6,500 |
Fiber |
Unlimited |
|
Ultra |
100 Mbps |
9,500 |
Fiber |
Unlimited |
|
Business |
Customized |
From 12,000 |
Dedicated |
Unlimited |
Premium packages provide up to 100 Mbps supporting power users and small businesses. Maximum speeds enable seamless 4K streaming, online gaming, and professional applications. Premium customers receive priority support and network optimization. Business customers benefit from dedicated support teams and service guarantees.
Installation costs typically range from KES 1,500-2,500 depending on service type and location. Professional technicians ensure proper installation and optimal network performance. Installation typically completes within 5-7 business days. Equipment provision includes modern routers supporting current wireless standards.
Mawingu emphasizes network reliability through infrastructure investment and monitoring. Redundant systems ensure service continuity during maintenance or emergencies. Service level agreements commit to specific uptime percentages. Customer communication during outages demonstrates transparency and accountability.
Customer support operates 24/7 addressing technical issues and billing concerns. Multiple contact channels including phone, email, and online chat provide accessibility. Mawingu's support team training emphasizes customer satisfaction and rapid issue resolution. Escalation procedures handle complex concerns through specialized personnel.
