Kisumu Credit Bank location and contacts

Credit Bank's Kisumu branch serves as a strategic banking outlet in Kenya's third-largest city, providing comprehensive financial services to residents, businesses, and institutions across the lakeside region. The branch is conveniently situated at Swan Centre along Oginga Odinga Road, one of Kisumu's most accessible commercial streets, making it easy for customers to conduct their banking business while accessing other services in the central business district.

The Kisumu branch operates within standard banking hours that accommodate the working population of the city. From Monday through Friday, customers can access banking services between 8:30 AM and 4:00 PM, providing ample time for transactions, consultations, and financial advisory services. The branch extends its operations on Saturdays, opening from 8:30 AM to 12:00 PM to serve customers who may find it challenging to visit during weekday hours. This weekend availability demonstrates Credit Bank's commitment to customer convenience and accessibility. The branch remains closed on Sundays and public holidays, in line with standard banking practices across Kenya.

Credit Bank has positioned itself as a financial institution focused on transforming the banking landscape through innovative and relevant financial solutions. The Kisumu branch embodies this mission by offering a range of banking products and services tailored to meet the diverse needs of the western Kenya market. These services typically include personal banking accounts, savings products, loan facilities, business banking solutions, and digital banking platforms that allow customers to conduct transactions remotely.

The branch's location at Swan Centre provides customers with a modern banking environment equipped with the necessary infrastructure for efficient service delivery. The facility includes customer service areas, consultation rooms for private discussions about financial matters, and automated teller machines for convenient cash withdrawals and deposits. The strategic positioning along Oginga Odinga Road ensures that the branch is easily accessible via public transport, private vehicles, or on foot, making it convenient for both local residents and visitors to the city.

Customer support at the Kisumu branch can be accessed through the direct telephone line 057 2022162, which connects callers to the branch staff for inquiries about products, services, account issues, or general banking matters. Additionally, customers can reach the bank's general contact center at 020 2216700 for broader banking needs or to be directed to the appropriate department. These multiple contact channels ensure that customers have various options for reaching the bank based on their preferences and needs.

The presence of Credit Bank in Kisumu reflects the city's growing importance as an economic hub in western Kenya. As a major commercial center serving the lake region and neighboring countries through the port facilities, Kisumu attracts significant business activity that requires robust banking infrastructure. Credit Bank's Kisumu branch contributes to this ecosystem by providing the financial services necessary for trade, commerce, and personal financial management in the region.

For customers planning to visit the branch, it is advisable to carry proper identification documents and any relevant account information to facilitate smooth transactions. Those with specific banking needs or complex transactions may benefit from calling ahead to ensure that the appropriate staff or resources are available to assist them efficiently during their visit.